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Dell PowerProtect DP (IDPA) vs Infrascale Backup & Disaster Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
2.7
Dell PowerProtect DP offers cost efficiency, malware protection, and reliable features, providing users a beneficial return on investment.
Sentiment score
6.6
<p>Infrascale Backup &amp; Disaster Recovery improves business continuity with faster recovery, cost savings, and enhanced operational reliability.</p>
I see it as both time-saving and money-saving.
Senior System Engineer at Tenece Professional services
 

Customer Service

Sentiment score
8.4
Dell PowerProtect DP support is highly rated, with improved logistics, though some communication and scheduling challenges remain.
Sentiment score
7.6
Infrascale's customer support is praised for responsiveness and technical expertise, despite occasional language and time zone challenges.
If I were to rate customer service from zero to ten points, I would give it ten out of ten.
Senior System Engineer at Tenece Professional services
Challenges exist in certain Linux-based cases.
Consultant at Key Information Technology L.L.C.
On the one or two occasions where we needed to engage with Dell support, they've been most helpful.
Senior Systems Engineer at NTT DATA
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
President at a media company with 11-50 employees
Their average mean time to resolve open tickets is an hour.
President at IT1 Service
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
President at LET US DEAL WITH IT, LLC
 

Scalability Issues

Sentiment score
5.5
Dell PowerProtect DP is highly scalable, easily upgraded, supports large datasets but may require hardware updates at capacity.
Sentiment score
5.9
<p>Infrascale Backup &amp; Disaster Recovery efficiently scales for SMBs, balancing cost with reliability, despite infrastructure sizing challenges.</p>
Scalability is great here, and it achieves this without downtime.
Senior System Engineer at Tenece Professional services
Because it is all based on the controller, which has a limited number of expansions.
Senior System Engineer at a tech vendor with 10,001+ employees
The product offers flexibility for scalability, making it user-friendly and adaptable to different performance requirements.
Consultant at Key Information Technology L.L.C.
One person can manage hundreds and hundreds of endpoints without any issues.
President at IT1 Service
 

Stability Issues

Sentiment score
8.3
Dell PowerProtect DP is stable, reliable, with seamless scalability, minor network issues, and strong support, rated highly by users.
Sentiment score
7.6
<p>Infrascale Backup &amp; Disaster Recovery is stable, reliable, and praised for support, despite minor issues promptly resolved.</p>
Dell PowerProtect DP (IDPA) is a stable solution because it's a mature product.
Senior Systems Engineer at NTT DATA
None of the customers has experienced any downtime.
Senior System Engineer at Tenece Professional services
I would rate the stability a ten out of ten.
President at IT1 Service
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
President at a media company with 11-50 employees
 

Room For Improvement

Dell PowerProtect DP is costly with setup challenges, needing better security features, AI tools, and improved integration options.
Infrascale BDR needs UI improvement, pricing clarity, Linux integration, enhanced dashboard, seamless features, and stronger security measures.
Dell PowerProtect DP (IDPA) requires more updates and innovations in AI-powered cyber resilience.
Consultant at Key Information Technology L.L.C.
You cannot integrate with any other third-party solution or your Data Domain since it is very tightly coupled and has limited licenses with respect to capacity that are integrated directly with Avamar.
Lead Architect at a comms service provider with 10,001+ employees
The solution is quite expensive, but when it comes to manageability or interaction with the solution, it is great.
Senior System Engineer at Tenece Professional services
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
President at a media company with 11-50 employees
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
President at IT1 Service
 

Setup Cost

Dell PowerProtect DP provides flexible, capacity-based licensing with competitive pricing, offering discounts for partners and simplifying purchases with monthly billing.
Infrascale offers flexible, negotiable pricing based on data volume, with value-added services and integration with MSP billing systems.
In fact, as I know, even give details inside Dell PowerProtect DP (IDPA) and how much it costs every single component in it, I am going to say it is somehow a bit expensive, why? Let me tell you.
Senior System Engineer at a tech vendor with 10,001+ employees
Pricing is competitive with other software vendors.
Consultant at Key Information Technology L.L.C.
The only disadvantage I can see with Dell PowerProtect DP (IDPA) is the cost.
Senior System Engineer at Tenece Professional services
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
President at IT1 Service
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
Co-Founder | Director | CTO | vCISO | Lead Consultant Infrastructure & Cloud at UBIQUITY Ltd
The per-terabyte pricing is very competitive compared to the others.
President at a media company with 11-50 employees
 

Valuable Features

Dell PowerProtect DP offers easy management, high deduplication, scalability, hybrid cloud, and fast recovery in a comprehensive platform.
<p>Infrascale Backup &amp; Disaster Recovery is praised for its ease, speed, security, centralized management, and robust disaster recovery features.</p>
AI integration enhances backup operations by analyzing data and ensuring malware protection.
Consultant at Key Information Technology L.L.C.
Dell PowerProtect DP (IDPA) has a scalable architecture, offering flexibility, so you can always scale the capacity to meet any increased demands.
Senior Systems Engineer at NTT DATA
The concept of pre-integrated solutions was very nice, allowing a customer to have a single dashboard to manage everything, which includes backups for desktops, laptops, enterprise applications, virtual and physical servers, along with comprehensive cloud-based backup capabilities.
Pre Sales Manager at a tech services company with 51-200 employees
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
President at a media company with 11-50 employees
What I like the most about it is that backups and restores are simple, straightforward, and clean.
President at IT1 Service
 

Categories and Ranking

Dell PowerProtect DP (IDPA)
Ranking in Backup and Recovery
36th
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Infrascale Backup & Disaste...
Ranking in Backup and Recovery
24th
Average Rating
9.2
Reviews Sentiment
6.9
Number of Reviews
19
Ranking in other categories
Cloud Backup (22nd), Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (16th), SaaS Backup (11th)
 

Mindshare comparison

As of May 2026, in the Backup and Recovery category, the mindshare of Dell PowerProtect DP (IDPA) is 0.7%, up from 0.6% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 0.9%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Infrascale Backup & Disaster Recovery0.9%
Dell PowerProtect DP (IDPA)0.7%
Other98.4%
Backup and Recovery
 

Featured Reviews

LANRE OGUNDARE - PeerSpot reviewer
Senior System Engineer at Tenece Professional services
Centralized backups have simplified daily management and improved recovery for our customers
The only disadvantage I can see with Dell PowerProtect DP (IDPA) is the cost. In terms of the usage and also the management aspect of it, it has been great and fantastic. The solution is quite expensive in this regard. That is what most of the customers say. The solution is quite expensive, but when it comes to manageability or interaction with the solution, it is great. If tomorrow brings the next release of Dell PowerProtect DP (IDPA), I would like to see some additional features included and some new functionalities. At the moment, the solution is great, so I do not know if there will be any additional functionality for the solution, but I would not mind. For now, it is acceptable. Apart from price, I would say there are no other issues or areas for improvement other than cost. Only price could be slightly less.
Vivek_Jaiswal - PeerSpot reviewer
Cyber Security Senior Specialist at a tech vendor with 10,001+ employees
Cloud backups have strengthened ransomware recovery and now protect critical business data
I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.
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Top Industries

By visitors reading reviews
Construction Company
11%
Financial Services Firm
9%
Government
8%
Computer Software Company
7%
Healthcare Company
14%
Construction Company
14%
Financial Services Firm
10%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise7
Large Enterprise7
By reviewers
Company SizeCount
Small Business18
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for Dell PowerProtect DP (IDPA)?
The pricing of Dell PowerProtect DP (IDPA) is competitive compared to its peers in the market, and while it can always come down, I still think it's a fair price.
What needs improvement with Dell PowerProtect DP (IDPA)?
You cannot integrate with any other third-party solution or your Data Domain since it is very tightly coupled and has limited licenses with respect to capacity that are integrated directly with Ava...
What is your primary use case for Dell PowerProtect DP (IDPA)?
We implemented Dell PowerProtect DP (IDPA) for one of our biggest enterprise customers across their 30 sites. The customer had hyperconverged infrastructure and was looking for a completely isolate...
What is your experience regarding pricing and costs for Infrascale Platform?
The pricing of Infrascale Backup &amp; Disaster Recovery is premium; if it went down, I would definitely be happy, but I don't want to see it go up. Their margin from what they're wholesale and the...
What needs improvement with Infrascale Platform?
What I would like to see improved or enhanced in Infrascale Backup &amp; Disaster Recovery includes additional features for scalability.
What is your primary use case for Infrascale Platform?
I can describe a few use cases for Infrascale Backup &amp; Disaster Recovery, which we primarily use for data protection and recovery.
 

Also Known As

Dell EMC IDPA, Dell IDPA, EMC IDPA
Infrascale Platform
 

Overview

 

Sample Customers

Under Armour, Christian Brothers University, Presidio
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Find out what your peers are saying about Dell PowerProtect DP (IDPA) vs. Infrascale Backup & Disaster Recovery and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.