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Dell PowerProtect DP (IDPA) vs Infrascale Backup & Disaster Recovery comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.0
Dell PowerProtect DP offers significant ROI through cost and time savings, with advanced features in deduplication and malware protection.
Sentiment score
6.1
<p>Infrascale Backup &amp; Disaster Recovery enhances profitability, efficiency, and reliability by reducing downtime, recovery times, and management costs.</p>
The data reduction allows customers to maintain their capacity without needing to purchase new hardware, which is beneficial.
Senior Solution Consultant at a tech services company with 51-200 employees
In terms of cost, because of deduplication and compression, we can almost say there is a savings of 20% to 30%.
A VP Enterprise Sales at Ashtech Infotech (India) Pvt.Ltd.
I am already communicating with the Dell sales team and trying to get more discounts to match the customer budget.
Senior Presales Solutions Engineer at rawasedtech
The unified dashboard saves us one to two hours per week, while automated backup and simple recovery have reduced the effort required from our IT team.
Manager Technical Operations at a outsourcing company with 201-500 employees
 

Customer Service

Sentiment score
7.3
Dell PowerProtect DP support is rated highly, with users praising responsiveness but noting challenges in technical support and communication.
Sentiment score
7.0
Infrascale's customer service is responsive and expert, resolving issues quickly with improved satisfaction and proactive support monitoring.
If I were to rate customer service from zero to ten points, I would give it ten out of ten.
Senior System Engineer at Tenece Professional services
Challenges exist in certain Linux-based cases.
Consultant at Key Information Technology L.L.C.
On the one or two occasions where we needed to engage with Dell support, they've been most helpful.
Senior Systems Engineer at NTT DATA
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
President at a media company with 11-50 employees
Their average mean time to resolve open tickets is an hour.
President at IT1 Service
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
President at LET US DEAL WITH IT, LLC
 

Scalability Issues

Sentiment score
6.3
Dell PowerProtect DP is highly rated for its scalability and flexibility, efficiently accommodating large data needs with minimal downtime.
Sentiment score
5.3
<p>Infrascale Backup &amp; Disaster Recovery offers scalable solutions, though hardware limitations impact seamless expansion and optimal performance.</p>
Scalability is great here, and it achieves this without downtime.
Senior System Engineer at Tenece Professional services
Because it is all based on the controller, which has a limited number of expansions.
Senior System Engineer at a tech vendor with 10,001+ employees
I think it is just a case of putting another node in and slotting it in, adding it to the storage, which is exactly what you would expect from enterprise equipment.
Infrastructure Engineer at a energy/utilities company with 10,001+ employees
One person can manage hundreds and hundreds of endpoints without any issues.
President at IT1 Service
 

Stability Issues

Sentiment score
8.3
Dell PowerProtect DP is a mature, stable system highly rated for reliability and performance, with smooth upgrades and minimal issues.
Sentiment score
7.6
<p>Infrascale Backup &amp; Disaster Recovery is stable and reliable, with high ratings and effective support for minor issues.</p>
Dell PowerProtect DP (IDPA) is a stable solution because it's a mature product.
Senior Systems Engineer at NTT DATA
None of the customers has experienced any downtime.
Senior System Engineer at Tenece Professional services
Regarding stability, I have not really seen any lagging, crashing, or downtime on Dell PowerProtect DP (IDPA) itself.
Infrastructure Engineer at a energy/utilities company with 10,001+ employees
I would rate the stability a ten out of ten.
President at IT1 Service
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
President at a media company with 11-50 employees
 

Room For Improvement

Dell PowerProtect DP struggles with cost, complexity, integration, and features, impacting competitiveness, especially with NVMe storage concerns.
<p>Infrascale Backup &amp; Disaster Recovery needs better security, data diversity, UI, tech support, analytics, cloud integration, and training materials.</p>
I believe if they could offer options for higher capacity with QLC drives, it would greatly benefit customer pricing and performance needs.
Senior Solution Consultant at a tech services company with 51-200 employees
Dell PowerProtect DP (IDPA) requires more updates and innovations in AI-powered cyber resilience.
Consultant at Key Information Technology L.L.C.
You cannot integrate with any other third-party solution or your Data Domain since it is very tightly coupled and has limited licenses with respect to capacity that are integrated directly with Avamar.
DGM at Airtel Digital
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
President at a media company with 11-50 employees
Having more advanced dashboards and executive-level reporting would help with compliance tracking and management visibility.
Cloud Security Architect at a insurance company with 501-1,000 employees
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
President at IT1 Service
 

Setup Cost

Dell PowerProtect DP offers costly but valuable features, discounts, flexible licensing, and CapEx savings via data reduction and deployment.
Infrascale Backup offers flexible, premium pricing with strong support, ideal for enterprises and MSPs despite some clarity concerns.
In fact, as I know, even give details inside Dell PowerProtect DP (IDPA) and how much it costs every single component in it, I am going to say it is somehow a bit expensive, why? Let me tell you.
Senior System Engineer at a tech vendor with 10,001+ employees
In terms of quantifiable CapEx reduction, I can estimate a decrease of about 20% to 30% thanks to the efficient deployment and DRE options available in Dell PowerProtect DP (IDPA).
Senior Solution Consultant at a tech services company with 51-200 employees
Pricing is competitive with other software vendors.
Consultant at Key Information Technology L.L.C.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
President at IT1 Service
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
Co-Founder | Director | CTO | vCISO | Lead Consultant Infrastructure & Cloud at UBIQUITY Ltd
Having a more transparent pricing option would help with planning and budgeting.
Manager Technical Operations at a outsourcing company with 201-500 employees
 

Valuable Features

Dell PowerProtect DP offers ease of use, centralized management, scalable architecture, encryption, and AI-driven insights for comprehensive data protection.
<p>Infrascale Backup &amp; Disaster Recovery provides fast, flexible, and secure data protection, offering ease of use and comprehensive recovery features.</p>
AI integration enhances backup operations by analyzing data and ensuring malware protection.
Consultant at Key Information Technology L.L.C.
Dell PowerProtect DP (IDPA) has a scalable architecture, offering flexibility, so you can always scale the capacity to meet any increased demands.
Senior Systems Engineer at NTT DATA
The concept of pre-integrated solutions was very nice, allowing a customer to have a single dashboard to manage everything, which includes backups for desktops, laptops, enterprise applications, virtual and physical servers, along with comprehensive cloud-based backup capabilities.
Pre Sales Manager at a tech services company with 51-200 employees
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
President at a media company with 11-50 employees
What I like the most about it is that backups and restores are simple, straightforward, and clean.
President at IT1 Service
 

Categories and Ranking

Dell PowerProtect DP (IDPA)
Ranking in Backup and Recovery
17th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
23
Ranking in other categories
No ranking in other categories
Infrascale Backup & Disaste...
Ranking in Backup and Recovery
14th
Average Rating
8.8
Reviews Sentiment
6.5
Number of Reviews
23
Ranking in other categories
Cloud Backup (13th), Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (12th), SaaS Backup (6th)
 

Mindshare comparison

As of October 2026, in the Backup and Recovery category, the mindshare of Dell PowerProtect DP (IDPA) is 0.7%, down from 0.7% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 1.0%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Infrascale Backup & Disaster Recovery1.0%
Dell PowerProtect DP (IDPA)0.7%
Other98.3%
Backup and Recovery
 

Featured Reviews

NimitPuvar - PeerSpot reviewer
A VP Enterprise Sales at Ashtech Infotech (India) Pvt.Ltd.
Centralized backup has improved data protection and simplifies secure, compliant restores
The biggest advantage of the product is that it is basically a single appliance which comes with a bundle of backup software and the appliance, as we have a single console to manage it. It also provides other features such as data encryption at rest, along with data deduplication and compression in backup which is very useful. From the centralized dashboard, we can manage the backup job and determine if the backup job is happening appropriately or not. If any backup job fails, we can find out the root cause for the failures. Because it is a hardware-based appliance, we can restore the data immediately, and it provides genuine restore capabilities. In terms of data availability compliance, we are looking for data availability and data security in terms of encryption, data deduplication and compression. It provides data availability as each appliance comes with RAID. If one or two disks fail, then our data appliance is still available for backup. It also provides encryption, so our data is also ransomware protected.
Vivek_Jaiswal - PeerSpot reviewer
Security Engineer at LTI Mindtree
Cloud backups have strengthened ransomware recovery and now protect critical business data
I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.
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Top Industries

By visitors reading reviews
Comms Service Provider
10%
Construction Company
10%
Outsourcing Company
10%
Financial Services Firm
8%
Outsourcing Company
14%
Construction Company
11%
Healthcare Company
11%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise8
Large Enterprise9
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for Dell PowerProtect DP (IDPA)?
It is competitive; it is not expensive, but it is competitive with the other similarly available solutions.
What needs improvement with Dell PowerProtect DP (IDPA)?
Each and every Dell PowerProtect DP (IDPA) appliance comes with a fixed size, which means if our data has grown, we have to upgrade to another appliance. Some appliances provide in-place data upgra...
What is your primary use case for Dell PowerProtect DP (IDPA)?
Dell PowerProtect DP (IDPA) is used centrally for backup purposes, as we use it for backup purposes only with our critical applications.
What is your experience regarding pricing and costs for Infrascale Platform?
The pricing, setup cost, and licensing for Infrascale Backup &amp; Disaster Recovery have been handled by the account manager and leadership. The discussions regarding the pricing and licensing cos...
What needs improvement with Infrascale Platform?
In terms of how Infrascale Backup &amp; Disaster Recovery can be improved, I can suggest using the recovery time objective system, where current state systems can be restored in about zero downtime...
What is your primary use case for Infrascale Platform?
My main use case for Infrascale Backup &amp; Disaster Recovery is that day-to-day, we never use it; we use it only yearly once. I can give you a quick, specific example of a time when I used Infras...
 

Also Known As

Dell EMC IDPA, Dell IDPA, EMC IDPA
Infrascale Platform
 

Overview

 

Sample Customers

Under Armour, Christian Brothers University, Presidio
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Find out what your peers are saying about Dell PowerProtect DP (IDPA) vs. Infrascale Backup & Disaster Recovery and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.