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Dell PowerProtect DP (IDPA) vs Infrascale Backup & Disaster Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Dell PowerProtect DP offers cost savings, improved data protection, faster backups, reduced downtime, simplified management, and higher productivity.
Sentiment score
5.9
Infrascale Backup offers a favorable ROI with quick restores, reduced downtime, and cost savings over previous solutions.
 

Customer Service

Sentiment score
8.5
Dell PowerProtect DP support is mixed, with slow frontline help but improved resolution upon escalation and partner level intervention.
Sentiment score
7.3
Infrascale's support is praised for responsiveness, expertise, and personalized service, with high ratings despite initial time zone challenges.
Challenges exist in certain Linux-based cases.
Consultant at Key Information Technology L.L.C.
On the one or two occasions where we needed to engage with Dell support, they've been most helpful.
Senior Systems Engineer at NTT DATA
Dell PowerProtect DP (IDPA) support from Dell EMC is consistent.
Lead Architect at a comms service provider with 10,001+ employees
Their average mean time to resolve open tickets is an hour.
President at IT1 Service
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
President at LET US DEAL WITH IT, LLC
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
President at a media company with 11-50 employees
 

Scalability Issues

Sentiment score
3.5
Dell PowerProtect DP is scalable and adaptable, supporting varied data needs with easy upgrades and expansion options.
Sentiment score
5.8
<p>Infrascale Backup &amp; Disaster Recovery is scalable, adaptable, and supports diverse environments, though some face storage and hardware challenges.</p>
The product offers flexibility for scalability, making it user-friendly and adaptable to different performance requirements.
Consultant at Key Information Technology L.L.C.
One person can manage hundreds and hundreds of endpoints without any issues.
President at IT1 Service
 

Stability Issues

Sentiment score
7.5
Dell PowerProtect DP is praised for stability and reliability, with minor network issues but effective patching and consistent operation.
Sentiment score
7.6
<p>Infrascale Backup &amp; Disaster Recovery is stable and reliable, with effective support resolving minor backup and cloud service issues.</p>
Dell PowerProtect DP (IDPA) is a stable solution because it's a mature product.
Senior Systems Engineer at NTT DATA
I would rate the stability a ten out of ten.
President at IT1 Service
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
President at a media company with 11-50 employees
 

Room For Improvement

Dell PowerProtect DP has authentication, space management, setup complexities, and lacks third-party integration, continuous backup, and AI innovations.
Users recommend enhancements in bandwidth control, licensing, data replication, hardware diversity, security, documentation, and cloud integration for Infrascale.
Dell PowerProtect DP (IDPA) requires more updates and innovations in AI-powered cyber resilience.
Consultant at Key Information Technology L.L.C.
You cannot integrate with any other third-party solution or your Data Domain since it is very tightly coupled and has limited licenses with respect to capacity that are integrated directly with Avamar.
Lead Architect at a comms service provider with 10,001+ employees
One area of Dell PowerProtect DP (IDPA) that can be improved is probably more integrations with third-party software, particularly third-party backup software.
Senior Systems Engineer at NTT DATA
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
President at a media company with 11-50 employees
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
President at IT1 Service
 

Setup Cost

Dell PowerProtect DP offers flexible licensing and good value with bundled features, despite higher costs than some competitors.
<p>Infrascale's Backup &amp; Disaster Recovery pricing varies, with competitive flexibility for some but challenges and negotiation needed for others.</p>
Pricing is competitive with other software vendors.
Consultant at Key Information Technology L.L.C.
The pricing of Dell PowerProtect DP (IDPA) is competitive compared to its peers in the market.
Senior Systems Engineer at NTT DATA
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
Co-Founder | Director | CTO | vCISO | Lead Consultant Infrastructure & Cloud at UBIQUITY Ltd
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
President at IT1 Service
The per-terabyte pricing is very competitive compared to the others.
President at a media company with 11-50 employees
 

Valuable Features

Dell PowerProtect DP offers high deduplication, easy deployment, AI security, scalability, fast recovery, and multi-cloud integration.
Infrascale excels in rapid recovery, flexible architecture, and user-friendly management, offering fast local or cloud data recovery.
Dell PowerProtect DP (IDPA) has a scalable architecture, offering flexibility, so you can always scale the capacity to meet any increased demands.
Senior Systems Engineer at NTT DATA
AI integration enhances backup operations by analyzing data and ensuring malware protection.
Consultant at Key Information Technology L.L.C.
It is easy for rebooting and upgrading since everything is managed from a single pane through DPA, where you can upgrade everything including your backup solution and backup storage in a one-touch interface.
Lead Architect at a comms service provider with 10,001+ employees
What I like the most about it is that backups and restores are simple, straightforward, and clean.
President at IT1 Service
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
President at a media company with 11-50 employees
 

Categories and Ranking

Dell PowerProtect DP (IDPA)
Ranking in Backup and Recovery
43rd
Average Rating
8.2
Reviews Sentiment
5.4
Number of Reviews
16
Ranking in other categories
No ranking in other categories
Infrascale Backup & Disaste...
Ranking in Backup and Recovery
25th
Average Rating
9.2
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Cloud Backup (18th), Disaster Recovery as a Service (6th), Disaster Recovery (DR) Software (17th), SaaS Backup (10th)
 

Mindshare comparison

As of January 2026, in the Backup and Recovery category, the mindshare of Dell PowerProtect DP (IDPA) is 0.7%, up from 0.7% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 0.7%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Infrascale Backup & Disaster Recovery0.7%
Dell PowerProtect DP (IDPA)0.7%
Other98.6%
Backup and Recovery
 

Featured Reviews

Pranav Telang - PeerSpot reviewer
Lead Architect at a comms service provider with 10,001+ employees
Integrated backup platform has simplified upgrades and centralized management for enterprise sites
You cannot integrate with any other third-party solution or your Data Domain since it is very tightly coupled and has limited licenses with respect to capacity that are integrated directly with Avamar. Dell PowerProtect DP (IDPA) solutions are usually costly. When it is virtualized or comes with additional licenses and additional hardware, the cost increases. The pricing is defined by what kind of performance you are looking for, so based on that, you have to decide what type of disk you need. Scalability is based on how much capacity you have or what slots are available. After that, you have to include the DAEs and capacities. Again, you have to purchase an additional license for Data Domain if you are increasing the capacity.
reviewer2649186 - PeerSpot reviewer
President at a media company with 11-50 employees
Its user-friendliness and consolidated dashboard make backups and recovery very easy
Having a single dashboard makes management and monitoring easier because you do not have to log into multiple services and multiple dashboards in order to gather the same information. It is always nice to have a consolidated view of your data and how you are performing your day-to-day operations with backup and recovery if you need to recover any file. It is very easy to restore data. The user interface or the dashboard is very intuitive. It is very easy to use, making it easy to recover or replicate any files. It is extremely important for us that Infrascale has the ability to recover data from any point in time. Data is the jewel crown of any business. If you do not have the right data, you are going to face many challenges in running your business. It is important to recover and restore the right data at the right time so that it does not impact your business and your bottom line.
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Top Industries

By visitors reading reviews
Government
11%
Computer Software Company
10%
Educational Organization
7%
Manufacturing Company
7%
Computer Software Company
11%
Healthcare Company
10%
Manufacturing Company
7%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise7
Large Enterprise6
By reviewers
Company SizeCount
Small Business17
Large Enterprise1
 

Questions from the Community

What is your experience regarding pricing and costs for Dell PowerProtect DP (IDPA)?
The pricing of Dell PowerProtect DP (IDPA) is competitive compared to its peers in the market, and while it can always come down, I still think it's a fair price.
What needs improvement with Dell PowerProtect DP (IDPA)?
You cannot integrate with any other third-party solution or your Data Domain since it is very tightly coupled and has limited licenses with respect to capacity that are integrated directly with Ava...
What is your primary use case for Dell PowerProtect DP (IDPA)?
We implemented Dell PowerProtect DP (IDPA) for one of our biggest enterprise customers across their 30 sites. The customer had hyperconverged infrastructure and was looking for a completely isolate...
What is your experience regarding pricing and costs for Infrascale Platform?
The pricing of Infrascale Backup &amp; Disaster Recovery is premium; if it went down, I would definitely be happy, but I don't want to see it go up. Their margin from what they're wholesale and the...
What needs improvement with Infrascale Platform?
The only thing that I want to be released is Infrascale Backup &amp; Disaster Recovery's ability to connect to Zoho, which they're working on right now. I've been in constant communication with the...
What is your primary use case for Infrascale Platform?
I don't personally use Infrascale Backup &amp; Disaster Recovery; I resell it and have it for a client who seems to like it. They're waiting for this upgrade and update that's going to allow more c...
 

Also Known As

Dell EMC IDPA, Dell IDPA, EMC IDPA
Infrascale Platform
 

Overview

 

Sample Customers

Under Armour, Christian Brothers University, Presidio
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Find out what your peers are saying about Dell PowerProtect DP (IDPA) vs. Infrascale Backup & Disaster Recovery and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.