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Dell PowerProtect DP (IDPA) vs Infrascale Backup & Disaster Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Dell PowerProtect DP offers cost savings, improved data protection, faster backups, reduced downtime, simplified management, and higher productivity.
Sentiment score
6.5
<p>Infrascale Backup &amp; Disaster Recovery provides cost-effective, efficient protection with faster restoration, minimizing downtime and enhancing profitability for businesses.</p>
 

Customer Service

Sentiment score
9.0
Dell EMC's support is accessible and satisfactory overall, but faces issues with delays, communication, and Linux scenario handling.
Sentiment score
7.1
<p>Infrascale Backup &amp; Disaster Recovery excels in customer service with responsive support, technical expertise, and proactive communication improvements.</p>
Challenges exist in certain Linux-based cases.
On the one or two occasions where we needed to engage with Dell support, they've been most helpful.
Their average mean time to resolve open tickets is an hour.
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
 

Scalability Issues

Sentiment score
4.8
Dell PowerProtect DP offers scalable, efficient data storage with easy upgrades, despite occasional need for new models for increased capacity.
Sentiment score
5.8
<p>Infrascale Backup &amp; Disaster Recovery offers scalable solutions from small to large enterprises, with occasional upgrade needs for optimal performance.</p>
The product offers flexibility for scalability, making it user-friendly and adaptable to different performance requirements.
One person can manage hundreds and hundreds of endpoints without any issues.
 

Stability Issues

Sentiment score
8.0
Dell PowerProtect DP impresses customers with its reliable, seamless stability, despite minor network issues, often rated 8-10 out of 10.
Sentiment score
7.4
Users find Infrascale Backup reliable, with resolved performance issues and minor challenges in software backup and local caching.
Dell PowerProtect DP (IDPA) is a stable solution because it's a mature product.
I would rate the stability a ten out of ten.
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
 

Room For Improvement

Dell PowerProtect DP needs improvements in SSO integration, backup features, and usability to address user challenges effectively.
<p>Infrascale Backup &amp; Disaster Recovery needs enhanced performance, flexibility, and support while addressing import delays and improving tech support.</p>
Dell PowerProtect DP (IDPA) requires more updates and innovations in AI-powered cyber resilience.
One area of Dell PowerProtect DP (IDPA) that can be improved is probably more integrations with third-party software, particularly third-party backup software.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
 

Setup Cost

Dell PowerProtect DP pricing is competitive with bundled licenses, offering discounts and features like network and VMware integration.
Infrascale offers a dynamic pricing model based on data volume, with fair licensing but room for improved list prices.
Pricing is competitive with other software vendors.
The pricing of Dell PowerProtect DP (IDPA) is competitive compared to its peers in the market.
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
The per-terabyte pricing is very competitive compared to the others.
 

Valuable Features

The system offers high deduplication, integrated setup, fast recovery, AI security, centralized management, and extensive scalability for users.
<p>Infrascale Backup &amp; Disaster Recovery offers user-friendly management, rapid recovery, versatile infrastructure support, and excellent backup speeds with responsive support.</p>
AI integration enhances backup operations by analyzing data and ensuring malware protection.
Dell PowerProtect DP (IDPA) has a scalable architecture, offering flexibility, so you can always scale the capacity to meet any increased demands.
What I like the most about it is that backups and restores are simple, straightforward, and clean.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
 

Categories and Ranking

Dell PowerProtect DP (IDPA)
Ranking in Backup and Recovery
20th
Average Rating
8.2
Reviews Sentiment
5.5
Number of Reviews
15
Ranking in other categories
No ranking in other categories
Infrascale Backup & Disaste...
Ranking in Backup and Recovery
23rd
Average Rating
9.2
Reviews Sentiment
6.8
Number of Reviews
16
Ranking in other categories
Cloud Backup (20th), Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (15th), SaaS Backup (12th)
 

Mindshare comparison

As of October 2025, in the Backup and Recovery category, the mindshare of Dell PowerProtect DP (IDPA) is 0.7%, down from 0.9% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Dell PowerProtect DP (IDPA)0.7%
Infrascale Backup & Disaster Recovery0.5%
Other98.8%
Backup and Recovery
 

Featured Reviews

SamuelThomas - PeerSpot reviewer
Ensures data safety and effective cloud integration with AI-powered protection
Dell PowerProtect DP (IDPA) offers a backup, recovery, and management tool that is very easy to use. It provides a flexible protection suite that accommodates scalability and performance needs. Integration with VMware and multi-cloud protection is effective. AI integration enhances backup operations by analyzing data and ensuring malware protection. Customers also benefit from hybrid cloud options and tiers of backup.
Harry Vining - PeerSpot reviewer
The overall ease of use and ease of management using the dashboard is excellent
I can't really think of anything that really needs to be improved from my perspective, because I only use the backup. Maybe someone who is using something else might have a different opinion on that. But for the online backup and recovery tool, I'm not going to say there's anything that needs improvement. They can always improve stuff. But from the top of my head, I can't think of anything. It does what it needs to do. That's it. It doesn't need to do anything more than what it does and nothing less than what it's doing. The Infrascale dashboard when it comes to centralized deployment and configuration is excellent. I have no problems with the solution. They could always make it better. They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement, but there's nothing on the top of my head that's saying, "Hey, this is what needs to be fixed." But, the programmers are probably working on their own things. So, there's always room for improvement.
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Top Industries

By visitors reading reviews
University
20%
Government
11%
Computer Software Company
8%
Construction Company
6%
Computer Software Company
16%
Healthcare Company
14%
Performing Arts
13%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise7
Large Enterprise5
By reviewers
Company SizeCount
Small Business16
Large Enterprise1
 

Questions from the Community

What do you like most about Dell PowerProtect DP (IDPA)?
What I find valuable about Dell PowerProtect IDPA is its stability and strong performance.
What is your experience regarding pricing and costs for Dell PowerProtect DP (IDPA)?
Pricing is competitive with other software vendors. The product's features, network, and VMware integration contribute to its value. There are different licensing options available, such as applian...
What needs improvement with Dell PowerProtect DP (IDPA)?
Dell PowerProtect DP (IDPA) requires more updates and innovations in AI-powered cyber resilience. While technical support is generally not poor, there are challenges with expertise in Linux-based c...
What is your experience regarding pricing and costs for Infrascale Platform?
I would always prefer better pricing, but I find that their pricing is appropriate. It's in keeping with what we are offering and how it allows us to resell with enough margin. We recently renewed ...
What needs improvement with Infrascale Platform?
Infrascale Backup &amp; Disaster Recovery could improve in the area of documentation, which they are continuously working on. This is an ongoing process that should continue as documentation can al...
What is your primary use case for Infrascale Platform?
I have been using Infrascale Backup &amp; Disaster Recovery since 2016, which is approximately six to seven years. During this time, we transitioned from other solutions to fully adopt Infrascale's...
 

Also Known As

Dell EMC IDPA, Dell IDPA, EMC IDPA
Infrascale Platform
 

Overview

 

Sample Customers

Under Armour, Christian Brothers University, Presidio
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Find out what your peers are saying about Dell PowerProtect DP (IDPA) vs. Infrascale Backup & Disaster Recovery and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.