Dell PowerProtect Backup Services vs Dell PowerProtect Cyber Recovery comparison

Dell PowerProtect Backup Services vs. Dell PowerProtect Cyber Recovery

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

4.6

Dell PowerProtect offers cost savings, efficient restoration, and operational effectiveness, though critical issue handling remains underutilized by some users.

Sentiment score

5.8

Dell PowerProtect Cyber Recovery reduces ransomware costs, enhances data security, and ensures financial benefits through efficient threat prevention.

The fact that I am not managing an infrastructure is actually reducing the cost of the environment because there is no one sitting just to manage that infrastructure.

Pre Sales Manager at a tech services company with 51-200 employees

Instead of having to send a DBA in to investigate the database and the errors within it, we can just quickly restore from an hour or two ago to get back to where we are needing.

VP Of Security at NatureFresh™ Farms

Some of the returns on investment I see with this product are security and saving time.

For more quotes and insights, download the Dell PowerProtect Backup Services report

Oficial Senior at a financial services firm with 1,001-5,000 employees

The biggest return on investment for me when using Dell PowerProtect Cyber Recovery is that if we had an attack, we would be able to recover in hours instead of weeks or months, which is a lot of risk reduction.

reviewer2776317

Global Head, Storage at a financial services firm with 1,001-5,000 employees

It is possible to observe ROI with Dell PowerProtect Cyber Recovery because the costs incurred from paying ransoms or decrypting data will be much higher than the solution price itself, providing customers with confidence in their last line of defense.

Pre Sales Manager at a tech services company with 51-200 employees

The biggest return on investment when using Dell PowerProtect Cyber Recovery comes from its ransomware protection feature.

For more quotes and insights, download the Dell PowerProtect Cyber Recovery report

Data Protection Architect at a energy/utilities company with 1,001-5,000 employees

Customer Service

Sentiment score

4.8

Dell PowerProtect Backup Services' customer service has mixed feedback, with server support praised but desktop support needing improvement.

Sentiment score

7.7

Dell PowerProtect Cyber Recovery support is praised for expertise and dedication but needs improvement in response times and integration.

The skill of the support is good, but the response time is something that needs to be better.

Oficial Senior at a financial services firm with 1,001-5,000 employees

That one number to call, that one tech to call, to rely on support for not just the single product but the whole suite that we are there to do it.

VP Of Security at NatureFresh™ Farms

I've always rated Dell with excellent support.

For more quotes and insights, download the Dell PowerProtect Backup Services report

System Administrator

I would rate technical support and customer support a 10 because honestly, their support specialists go above and beyond.

SkylerWilliams

Electrical Engineer Ii at Lafayette Utilities System LLC

We have an account manager for enterprise solutions and local on-site support with a resident engineer positioned on-site.

Data Protection Architect at a energy/utilities company with 1,001-5,000 employees

Every time I have a call, they have a solution.

For more quotes and insights, download the Dell PowerProtect Cyber Recovery report

System Administrator at De Persgroep Publishing

Scalability Issues

Sentiment score

4.9

Dell PowerProtect Backup Services is favored for seamless scalability, outperforming competitors like Datto and Axcient in adaptability for growth.

Sentiment score

7.3

Dell PowerProtect Cyber Recovery is highly scalable, handling critical data efficiently and seamlessly adapting to business growth.

The one thing that we found is that they were not scalable.

VP Of Security at NatureFresh™ Farms

Dell PowerProtect Backup Services is really easy to scale and is pretty scalable.

For more quotes and insights, download the Dell PowerProtect Backup Services report

Pre Sales Manager at a tech services company with 51-200 employees

The ability to recover, ability to air gap it, and ability to replicate it have all worked very well for us.

XiongXiong

Director, Information Technology at Ascend Performance Materials

In terms of scalability with Dell PowerProtect Cyber Recovery, it revolves around the same concept as Data Domain where you can scale up or scale out.

Taha Sayeh

Devops Solutions Engineer at a computer software company with 51-200 employees

Currently, my Cyber Recovery satisfies my data needs, with my data domain actually sized around 40% larger than it needed to be, in order to predict the available growth of the data I am bringing into the vault.

SkylerWilliams

Electrical Engineer Ii at Lafayette Utilities System LLC

For more quotes and insights, download the Dell PowerProtect Cyber Recovery report

Stability Issues

Sentiment score

7.9

Dell PowerProtect ensures reliable performance and security with cloud deployment, despite occasional longer updates, enhancing user protection and satisfaction.

Sentiment score

8.1

Dell PowerProtect Cyber Recovery is reliable, with minimal downtime and fast support, making it a dependable choice for users.

If customers need to ensure that data is vaulted and immutable to protect against ransomware, they can pay extra to create a vault in AWS to ensure the data is protected.

Pre Sales Manager at a tech services company with 51-200 employees

There's never an issue with the data, so the encryption works excellently.

System Administrator

We have not had any performance issues.

For more quotes and insights, download the Dell PowerProtect Backup Services report

VP Of Security at NatureFresh™ Farms

The stability and reliability of Dell PowerProtect Cyber Recovery are very good, as we have not had any outages on it.

reviewer2776317

Global Head, Storage at a financial services firm with 1,001-5,000 employees

Until now, I have not experienced any downtime, crashes, or performance issues with Dell PowerProtect Cyber Recovery because we have a support contract with Dell.

For more quotes and insights, download the Dell PowerProtect Cyber Recovery report

Data Protection Architect at a energy/utilities company with 1,001-5,000 employees

When we assess the stability and reliability of Dell PowerProtect Cyber Recovery, I would rate it on a scale of zero to ten as being between nine and ten, if not nine point five.

XiongXiong

Director, Information Technology at Ascend Performance Materials

Room For Improvement

Dell PowerProtect aims to enhance support, improve SaaS backup features, and integrate systems, addressing pricing and management issues.

Dell PowerProtect Cyber Recovery needs AI integration, simplified processes, compatibility enhancements, and better UI for improved user experience.

allowing us to get that final single pane of glass to function with everything in the product suite

VP Of Security at NatureFresh™ Farms

Dell PowerProtect Backup Services does not allow us to customize the schedule in backup tasks, which only has options for daily or twice a day.

Oficial Senior at a financial services firm with 1,001-5,000 employees

The majority of customers who speak about Office 365 backups want to back up Office 365 on-premises, which means if they have SaaS backups, they need a copy of that cloud data in their data center.

For more quotes and insights, download the Dell PowerProtect Backup Services report

Pre Sales Manager at a tech services company with 51-200 employees

It would be beneficial to deploy an AI model inside the vault for more accuracy and faster restoration by scanning the data for any anomalies or unusual behavior.

Pre Sales Manager at a tech services company with 51-200 employees

I would like more visibility into what is going on with the individual backup images and how they are being scanned.

reviewer2776317

Global Head, Storage at a financial services firm with 1,001-5,000 employees

My main problem is with the bare-metal recovery.

For more quotes and insights, download the Dell PowerProtect Cyber Recovery report

System Administrator at De Persgroep Publishing

Setup Cost

Dell PowerProtect is competitively priced for Dell users, with $10,000 initial costs and appealing shared storage pools.

Dell PowerProtect Cyber Recovery pricing is praised for competitiveness and clarity, with room for improved bundling and hardware pricing.

Dell PowerProtect Backup Services costs us around 10 grand.

System Administrator

Competitors offer lower prices for Office 365 backups compared to Dell PowerProtect Backup Services.

For more quotes and insights, download the Dell PowerProtect Backup Services report

Pre Sales Manager at a tech services company with 51-200 employees

That pricing was a big factor in selecting the product, along with the fact that we use many other Dell products in our environment.

reviewer2843292

Technical Analyst at a government with 1,001-5,000 employees

I do not consider Dell PowerProtect Cyber Recovery to be expensive as it provides value relative to the ransom that would need to be paid to restore data and the difficulties faced after an attack.

Pre Sales Manager at a tech services company with 51-200 employees

When you are hit by a ransomware attack, even the backup itself and the storage itself will be encrypted completely by the ransomware.

Ahmad Al-khuffsh

Assistant Manager Senior Systems Administrator at a financial services firm with 1,001-5,000 employees

Regarding pricing, I find it a lot cheaper than Veeam.

For more quotes and insights, download the Dell PowerProtect Cyber Recovery report

System Administrator at De Persgroep Publishing

Valuable Features

Dell PowerProtect Backup Services offer easy, cloud-native management with strong integration, seamless scaling, and robust multi-cloud data protection.

Dell PowerProtect Cyber Recovery offers advanced analytics, isolation, and security features, enhancing data recovery and cybersecurity strategies.

We can go right into one spot, see where our backups are, understand the situation, restore, make a new backup, move it, migrate it from one location to the other really quickly and easily without having to go into a lot of technical detail.

VP Of Security at NatureFresh™ Farms

The handiest feature of Dell PowerProtect Backup Services is that it syncs up our backups to other locations.

System Administrator

Some of the returns on investment I see with this product are security and saving time.

For more quotes and insights, download the Dell PowerProtect Backup Services report

Oficial Senior at a financial services firm with 1,001-5,000 employees

The second advantage is restoration, as I can guarantee that the data inside the vault will be clean and can be restored quickly using a golden copy that has been identified as clean.

Pre Sales Manager at a tech services company with 51-200 employees

The main function of cyber recovery, which I find important, is the air gap protection, and that is the most important capability we are using against ransomware protection.

Data Protection Architect at a energy/utilities company with 1,001-5,000 employees

It helps my IT infrastructure be more secure mainly because we have replication of the backups on two physical sites, which is a plus.

For more quotes and insights, download the Dell PowerProtect Cyber Recovery report

System Administrator at De Persgroep Publishing

Categories and Ranking

Dell PowerProtect Backup Se...

Ranking in Backup and Recovery

25th

Average Rating

8.8

Reviews Sentiment

5.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Dell PowerProtect Cyber Rec...

Ranking in Backup and Recovery

24th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

Unified backups have protected our hybrid environment and simplified recovery across sites

VP Of Security at NatureFresh™ Farms

Some of the best features that we find within the suite of Dell PowerProtect Data Domain and Dell PowerProtect Backup Services is the integration into the vSphere portal, VXRAILs, and areas that have made it so quick and easy to use. The latest expansion into Dell Native Edge has also been a great feature for us to add an expansion into that. These features benefit our company by allowing a small IT team like ours to not have to go to multiple panes of glass to see what we are doing. We can go right into one spot, see where our backups are, understand the situation, restore, make a new backup, move it, migrate it from one location to the other really quickly and easily without having to go into a lot of technical detail.

Read full review

XiongXiong

Director, Information Technology at Ascend Performance Materials

Modern data protection has ensured resilient backups and reliable recovery from cyber incidents

The biggest improvement that we would like to see for Dell PowerProtect Cyber Recovery is how it can be part of the storage side of the world versus being a standalone solution. Currently, being a standalone product is neat, but it means we cannot integrate it with our overall storage strategy. I would prefer to purchase Dell storage and use that storage across both my day-to-day storage and the storage for Dell PowerProtect Cyber Recovery. In my current configuration, I have separate hardware for the backup and recovery and the cyber resilience, and I have different hardware for just storage. Integrating these two would be quite interesting. From my perspective, the integration between products is not really an obstacle. What matters more is how we as customers can simplify our technology hardware stack on site. From a software perspective, it would be beneficial if they created a solution where I could see my compute, storage, and backup recovery as a single pane of glass. A one-stop shop with one dashboard would be great. This opportunity exists for improvement. From a hardware perspective, simplifying it so I have less hardware on site would be valuable. I want to reduce my footprint with Dell PowerProtect Cyber Recovery. Reducing footprint is something all manufacturing organizations desire. When you look at all the manufacturing sites around the world, we always have to build a room for IT usage and data center rooms at our facilities. The smaller your footprint, the less cooling and less energy usage you need, which is a win-win scenario. This is what all of us as customers are looking for, which is smaller footprints.

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Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	5

Questions from the Community

What is your experience regarding pricing and costs for Dell PowerProtect Backup Services?

My experience with pricing, setup cost, and licensing is pretty good compared to other vendors. That pricing was a big factor in selecting the product, along with the fact that we use many other De...

What needs improvement with Dell PowerProtect Backup Services?

In the next release for Dell PowerProtect services, the final step would be to integrate both the on-prem and the cloud-based models that they are using, allowing us to get that final single pane o...

What is your primary use case for Dell PowerProtect Backup Services?

Dell PowerProtect Backup Services serves as our main solution for the backup and security of our network. It performs backups and controls everything from our physical servers to our virtual server...

What is your experience regarding pricing and costs for Dell PowerProtect Cyber Recovery?

Pricing was very clear and actually not as bad as I thought. When I was going into this whole thing of getting a Cyber Vault, I was worried about enormous hardware costs and licensing, and that was...

What needs improvement with Dell PowerProtect Cyber Recovery?

What I would improve about Dell PowerProtect Cyber Recovery is to make it a little more simplistic under the hood, comparable to PowerProtect Data Manager. It is harder to integrate the pieces toge...

What is your primary use case for Dell PowerProtect Cyber Recovery?

The main use case for Dell PowerProtect Cyber Recovery is the ability to ingest all of my data into my vault. If there is an anomaly or something I need to be aware of, such as a large amount of da...

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Product Reports

Dell PowerProtect Backup Services

Download Dell PowerProtect Backup Services product report

Dell PowerProtect Backup Services report

Dell PowerProtect Cyber Recovery

Download Dell PowerProtect Cyber Recovery product report

Overview

Dell PowerProtect Backup Services offers a transformative approach to cyber resilience, combining backup, disaster recovery, and long-term retention. It eliminates infrastructure management, simplifying and securing business operations.

PowerProtect Backup Services streamlines data protection with its comprehensive suite of capabilities. This platform delivers cyber resilience as-a-Service, ensuring businesses can safeguard data without the burden of managing infrastructure. By integrating backup, disaster recovery, and retention, it provides end-to-end security, mitigating the risk of data loss and enhancing recovery agility.

What are the key features of Dell PowerProtect Backup Services?

Radically Simple: Streamlines complex operations, making data protection easy and efficient.
Cyber Resilience: Offers all-in-one defense against cyber threats with its resilience-focused architecture.
Comprehensive Protection: Includes backup, disaster recovery, and long-term data retention.
Infrastructure-Free: Eliminates the need for on-site infrastructure management.

What benefits do users mention in their reviews?

Simplified Management: Reduces administration effort, freeing up resources for other tasks.
Enhanced Security: Provides robust protection features that reduce vulnerabilities.
Cost-Efficient: Saves costs by eliminating the need for separate backup and management solutions.
Improved Data Governance: Facilitates compliance and better data handling practices.

In industries such as finance and healthcare, Dell PowerProtect Backup Services has become integral in managing large volumes of sensitive data. Its ability to offer compliant and streamlined data protection processes addresses industry-specific challenges, enabling organizations to focus on core activities while maintaining data integrity.

Dell Technologies

Dell PowerProtect Cyber Recovery delivers advanced data protection and cyber resilience by isolating critical data to secure it against cyber threats.

Dell PowerProtect Cyber Recovery leverages an isolated recovery vault to ensure critical business data remains secure and recoverable even during cyberattacks. Its AI-driven analytics validate data integrity, allowing confidence in the reliability of backups. This approach facilitates rapid restoration of operations, helping maintain business continuity amidst cyber threats.

What are the most important features of Dell PowerProtect Cyber Recovery?

Isolated Recovery Vault: Ensures that vital data remains intact and untampered with.
AI-based Analytics: Validates data integrity to maintain backup reliability.
Rapid Data Recovery: Enables swift restoration of business functions post-cyberattack.

What benefits or ROI should be considered in reviews for Dell PowerProtect Cyber Recovery?

Enhanced Cybersecurity: Provides robust defense against ransomware threats.
Improved Data Resilience: Ensures data is secure, recoverable, and available when needed.
Operational Continuity: Supports fast restoration of operations after an incident.

Industries such as finance, healthcare, and government benefit significantly from Dell PowerProtect Cyber Recovery. These sectors require stringent data protection and are vulnerable to cyber threats. By implementing Dell's solution, they enhance data security and ensure operational continuity, mitigating risks associated with cyberattacks.

Dell Technologies

Dell PowerProtect Backup Services vs. Dell PowerProtect Cyber Recovery