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Dell Data Protection Advisor vs Synology DSM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell Data Protection Advisor
Ranking in Backup and Recovery
34th
Average Rating
8.2
Reviews Sentiment
7.8
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Synology DSM
Ranking in Backup and Recovery
16th
Average Rating
9.0
Reviews Sentiment
8.0
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Backup and Recovery category, the mindshare of Dell Data Protection Advisor is 0.4%, down from 0.5% compared to the previous year. The mindshare of Synology DSM is 1.9%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

AnkurGupta1 - PeerSpot reviewer
Offers seamless integration with robust data privacy features
I am currently working with other companies on data center solutions. In our data center, we work with HP, Dell, and Nutanix on data center build-up and migrations. I work with Dell Data Protection Advisor for cloud, though not extensively, and we provided that solution to one customer and are awaiting their approval. I am a reseller and service provider. We implemented Dell Data Protection Advisor for data privacy, and another team handles data protection and related issues. I did not work extensively on specific features, so nothing particularly stands out. From my reseller and end customer perspective, I would rate Dell Data Protection Advisor an eight out of ten as it is a good solution.
Michael Adejoh - PeerSpot reviewer
Reliable and cost-effective
One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication. Currently, it lacks the capability to automatically stop backups if it detects a virus or suspicious network activity, as some third-party solutions can. Having AI-driven analytics to identify anomalies and halt backups during potential attacks, along with notifications to administrators, would be valuable. Additionally, providing a dashboard for monitoring the backup environment's security would be a beneficial feature. These improvements would help address security concerns and make Synology more competitive in this aspect.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It supports our chargeback process by identifying resource users, which helps ensure that departments are billed accurately for data protection services rather than receiving them for free."
"I can increase the tool's licensing as per my requirement with no conditions applied."
"The solution is easy to use, flexible and has a lot of out-of-the-box functionality. You can configure the dashboards or you can use a script. However, to fully utilize its capabilities you will want to use a lot of scripts which you will need advanced training. The reports can be customized for many things, such as chargeback billing."
"The platform's most valuable features are data protection and retention."
"It has a lot of stock reports. I believe over 300 canned reports, which for the most part meet a lot of generic needs."
"The most valuable aspects of the solution are the compression and the duplication."
"This is a stable solution."
"The product's ability to give predictions and advice on how to protect data is incredible."
"The most valuable features of Synology DSM are its security and connectivity."
"The most valuable aspect is its ability to handle multiple disks."
"The solution's most valuable feature stems from its ease of use, making it the tool's most interesting part."
"Synology DSM is very easy to work and operate."
"The product performs well. It is easy to use and implement."
"It offers a variety of software options through its package center, allowing users to customize their NAS device to serve multiple purposes."
"The most valuable feature of the solution is that it serves as a backup for our company's virtual machine."
"Because of its simplicity and the wide array of features it offers, I would recommend DSM for both tech-savvy individuals and those who prefer a straightforward file-serving solution."
 

Cons

"They should empower their customers with the ability to upgrade this solution as long as it's in the same major release."
"The product could be improved by addressing intermittent collector failures affecting status reports' accuracy."
"From a service perspective, improvements are needed at Dell because when customers call, it takes a long time to get a response for calls or emails. Response time is the main problem that needs addressing."
"It is difficult to manage the solution with the available tools. You need to know exactly what are you are doing."
"Dell Data Protection Advisor's feature for data domain protection needs enhancement."
"The stability of the solution needs improvement for stand alone users."
"Customization of reports or creating new reports can be difficult. Users need to have a deep knowledge of SQL. 70-80% of customers can't seem to understand how to do it. They don't know how to address reporting. If Dell EMC could simplify it, it would benefit the end-user."
"It's a bit difficult for first-time users."
"Synology DSM's user interface is not quite intuitive."
"The product's only shortcoming is pricing, as it is an expensive solution."
"Users may lose their data if they don't configure the solution properly."
"The platform could be much more cost-effective and flexible for integrating third-party products."
"Synology DSM is a good enough solution for small and medium companies, but I have not seen a big configuration of the solution for a big organization."
"There's a surveillance application that allows you to connect IP cameras and stream footage to Synology and it is a great feature, but it's not always clear that adding more cameras may require purchasing additional licenses."
"One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication."
"The only bothersome aspect is that the device is aging."
 

Pricing and Cost Advice

"If the customer has huge lineup of Dell Products then they receive discount on the pricing."
"You have to procure the license when you are ordering or quoting for Dell Data Protection Suite (DPS). DPS is bundled with the suite and comes with a license. However, if you purchase NetWorker separately then you will have to procure the license for DPS separately."
"It's not very expensive — I think the price is fair."
"You need to make an upfront payment for three, five, or seven years and renew the licenses for support. We can do an annual maintenance contract with Dell. I would rate the product's pricing a six out of ten."
"The product is affordable."
"The product pricing has been satisfactory, particularly with the economy of scale in our agreement."
"For pricing, I would rate Dell 2 out of 5. It's affordable."
"The price of the solution is very good."
"Synology DSM is a free tool."
"Synology DSM is a cheap solution."
"The licensing part of the solution is free. The hardware is more expensive than the other solutions in the market, but it's okay in the long run."
"The pricing varies widely, catering to a broad range of needs."
"The solution’s pricing is neither cheap nor expensive."
"It is quite an affordable solution."
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Top Industries

By visitors reading reviews
Government
11%
Performing Arts
10%
Financial Services Firm
9%
Manufacturing Company
7%
Computer Software Company
14%
Government
9%
Manufacturing Company
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Dell Data Protection Advisor?
The platform's most valuable features are data protection and retention.
What is your experience regarding pricing and costs for Dell Data Protection Advisor?
The product is satisfactory regarding pricing, setup cost, and licensing.
What needs improvement with Dell Data Protection Advisor?
From a service perspective, improvements are needed at Dell because when customers call, it takes a long time to get a response for calls or emails. Response time is the main problem that needs add...
What do you like most about Synology DSM?
The most valuable features of Synology DSM are its security and connectivity.
What is your experience regarding pricing and costs for Synology DSM?
The solution’s pricing is neither cheap nor expensive.
What needs improvement with Synology DSM?
Users may lose their data if they don't configure the solution properly.
 

Also Known As

DPA
Synology DiskStation Manager (DSM)
 

Overview

 

Sample Customers

Nielsen, Trek Bicycle, Cal-Israel Credit Cards
Information Not Available
Find out what your peers are saying about Dell Data Protection Advisor vs. Synology DSM and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.