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Defender by One Identity vs Symantec Advanced Authentication comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 20, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Defender by One Identity
Ranking in Authentication Systems
13th
Average Rating
8.6
Reviews Sentiment
7.6
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Symantec Advanced Authentic...
Ranking in Authentication Systems
21st
Average Rating
7.8
Reviews Sentiment
8.7
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Authentication Systems category, the mindshare of Defender by One Identity is 1.5%, up from 0.8% compared to the previous year. The mindshare of Symantec Advanced Authentication is 1.4%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Defender by One Identity1.5%
Symantec Advanced Authentication1.4%
Other97.1%
Authentication Systems
 

Featured Reviews

Mahesh Malve - PeerSpot reviewer
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
Advanced analytics have strengthened privileged access security and reduced incident response time
While One Identity Defender is a strong solution overall, there are a few areas where I feel it could be improved. One area is the user interface and dashboard customization. Although it is functional, making it more modern and allowing deeper customization would improve the user experience, especially for quick monitoring. Another improvement could be in reporting flexibility. While it provides good reports, having more custom report building options and easier export features would be helpful for different compliance and manageability needs. From an integration perspective, while One Identity Defender works well with core systems, having more out-of-the-box integrations with modern cloud services and SaaS platforms would reduce the need for custom configuration. In terms of support, the overall support is good, but faster response times for critical issues and more detailed troubleshooting documentation would help teams resolve problems more efficiently.
Umair (Abu Mohaymin) Akhlaque - PeerSpot reviewer
Group CEO at Flexsolutions
Ensures robust security features and ease of deployment, although it may lack some of the more modern authentication options
There has been a need for aggressive development to modernize the product and align it with contemporary security requirements. While the rebranding has been a step forward, further enhancements are essential to meet the evolving demands of the market. It lacks features such as ActiveSync Exchange security, and it doesn't offer alternatives like password-less authentication via biometrics or patches. While Symantec mainly relies on traditional token-based or password-based methods, newer authentication methods are missing from its repertoire. Support services often lack promptness and depth of knowledge, leaving customers waiting for weeks to resolve issues. In the realm of multifactor authentication, swift resolution of problems is critical, as any slowdown or interruption can significantly impact operations. Urgent improvement is necessary to ensure that support responses are faster and more effective, aligning with the demands of MFA implementation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's very fast, and it's easy to use because it's integrated with Active Directory."
"If you decide to activate this solution, your infrastructure will be centered around flexibility."
"One Identity Defender has positively impacted our organization by improving overall security through the addition of MFA, which reduces the risk of unauthorized access and makes user authentication more controlled and reliable."
"One Identity Defender has good network protection."
"We find that the product scales very well."
"We have definitely seen a positive ROI from using One Identity Defender, as our security team now spends about twenty to thirty percent less time on manual log analytics and investigations because the system automatically highlights high-risk activities, and we did not need to increase team size despite growing infrastructure as the tool helps us handle more security events with the same team."
"One of the most valuable aspects is its remarkable stability."
"Being able to issue a soft token, but still having fairly strong security, is a big factor for us."
"CA products are the best fit with our backend systems."
"It actually increases our revenue and the customer base."
"Rules on Risk Authentication are very good."
"One of the most valuable features of this solution is that it's a strong authentication solution that's able to integrate with applications."
"It tells us exactly what we want in terms of authentication to various applications and provides protection for users who access them."
"It allows us to assure our customers that we are protecting their data."
 

Cons

"Maybe it could provide support for more web applications. It seems more focused on IIS web applications."
"The login capabilities could be better."
"One Identity Defender is a strong product, but there are a few areas where it can be improved."
"We have some clients that are wanting to protect their Apache web servers with One Identity Defender but all the research I have done says cannot be done. It can only be oriented to an IIS server. One Identity Defender should have more integration with more types of web servers."
"The only reason it is not a ten is because response time can sometimes be slower for complex or escalated cases."
"Symantec has very bad support, so I have no words for it. It's one of the worst support experiences I've ever had."
"Arcot itself is based on a browser technology. This means that the office ID is effectively stored as a cookie in the browser."
"This solution could be improved with risk-based authentication. I think that this product has everything that most customers are looking for, but modern technology has people looking for security tools with risk-based authentication, which they have a separate tool for. If they could integrate this, it would improve Symantec Advanced Authentication. They have to look at what's newly trending and how things are moving forward, and then adapt and adopt those features. Symantec's technical support should also be improved, in terms of response time."
"We have seen quite a few issues with bugginess. It is indeed pretty buggy and we have had to install some fixes."
"Advanced Authentication talks about the Device ID. But how the device ID is captured, I want to know more about that."
"It needs faster implementation on the cloud for our customers."
"The initial setup of the tenant is a big cost element of the service and we were doing multiple tenants for our customer."
"They definitely need to automate a few processes like the Wiley process."
 

Pricing and Cost Advice

Information not available
"There are eventually going to be implementation costs. Sometimes you're required to have custom code developments there, so that has to be part of the implementation price."
"The price is reasonable."
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Top Industries

By visitors reading reviews
Outsourcing Company
19%
Construction Company
14%
Comms Service Provider
13%
Retailer
6%
Financial Services Firm
21%
Construction Company
18%
Manufacturing Company
9%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise1
By reviewers
Company SizeCount
Small Business2
Large Enterprise7
 

Questions from the Community

What needs improvement with One Identity Defender?
One Identity Defender is a strong product, but there are a few areas where it can be improved. First, the user interface and reporting dashboards could be made more intuitive and customizable for f...
What is your primary use case for One Identity Defender?
One Identity Defender strengthens identity and access security through MFA, helping us ensure that only authorized users can access critical systems, especially for privileged accounts, with a focu...
What advice do you have for others considering One Identity Defender?
My advice for others looking into using One Identity Defender would be first to clearly define your use case, especially whether you need MFA mainly for privileged access, remote users, or both, as...
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Also Known As

No data available
CA Advanced Authentication, CA Strong Authentication, CA Risk Authentication, Arcot WebFort, Arcot RiskFort
 

Overview

 

Sample Customers

Bakersfield Police Department, Village of Westmont, Illinois
Global bank, Large Filipino Bank and SK Infosec
Find out what your peers are saying about Defender by One Identity vs. Symantec Advanced Authentication and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.