Datto SIRIS vs MSP360 Backup comparison

datto and MSP360 are both solutions in the MSP Backup category. datto is ranked #9 with an average rating of 10.0, while MSP360 is ranked #7. datto holds a 1.6% mindshare in MB, compared to MSP360’s 16.9% mindshare. Additionally, 100% of datto users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

Datto SIRIS

Read 2 Datto SIRIS reviews

172 Views
55 Comparison Views

100% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

1,420 Views
312 Comparison Views

100% willing to recommend

Datto SIRIS

MSP360 Backup

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Datto SIRIS and MSP360 Backup based on real PeerSpot user reviews.

Find out what your peers are saying about N-able, Vembu Technologies, NinjaOne and others in MSP Backup.

To learn more, read our detailed MSP Backup Report (Updated: October 2025).

Buyer's Guide

MSP Backup

October 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Datto SIRIS

Ranking in Backup and Recovery

32nd

Ranking in Disaster Recovery (DR) Software

21st

Ranking in MSP Backup

9th

Average Rating

10.0

Reviews Sentiment

4.0

Number of Reviews

Ranking in other categories

Disk Based Backup Systems (5th), Disaster Recovery as a Service (8th)

MSP360 Backup

Ranking in Backup and Recovery

60th

Ranking in Disaster Recovery (DR) Software

34th

Ranking in MSP Backup

7th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Cloud Backup (46th)

Mindshare comparison

As of October 2025, in the MSP Backup category, the mindshare of Datto SIRIS is 1.6%, down from 2.0% compared to the previous year. The mindshare of MSP360 Backup is 16.9%, down from 19.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

MSP Backup Market Share Distribution
Product	Market Share (%)
MSP360 Backup	16.9%
Datto SIRIS	1.6%
Other	81.5%

MSP Backup

Featured Reviews

Andrea Zanonepoma

Engineer at a renewables & environment company with 51-200 employees

Has reduced downtime by enabling fast recovery after ransomware incidents

The facility to use Datto SIRIS is a function that I prefer. The user interface of Datto SIRIS is very simple and very user-friendly. The restore is very fast. The alerts that arrive in my email are very complete. Reporting in Datto SIRIS is very efficient. The reporting via email from Datto SIRIS for me, my customer, and my team shows that every single backup is okay or if there is a problem because the snapshot for the server is broken or another problem that I can address systematically. Since I started using Datto SIRIS, the time to recover data or servers has improved significantly; before, restoring a file or server was very long with the normal backup system. Datto reduced the time much more when I needed to recover a file or a machine. The cost for Datto SIRIS is very important. Using Datto SIRIS notably reduces time and introduces high-level security. Datto SIRIS positively impacts my organization by reducing downtime for the restore. The restore with Datto SIRIS is very fast compared to other solutions that I know.

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CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Since I started using Datto SIRIS, the time to recover data or servers has improved significantly; before, restoring a file or server was very long with the normal backup system, Datto reduced the time much more when I needed to recover a file or a machine."

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"The initial setup is very easy. It's not overly complex."

"Technical support is very good."

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

"Provides connectivity to a lot of different cloud storage solutions."

"The solution is easy to access and handles things efficiently."

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."

More MSP360 Backup pros

Cons

"The backup of the Mac OS solution in Datto SIRIS doesn't exist at this moment."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

"The restore time could improve. When we had an issue the restore time was lengthy."

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"The solution's pricing is very high."

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"The graphics are looking a bit old and should be updated."

More MSP360 Backup cons

Pricing and Cost Advice

Information not available

"We have a very good return on investment."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"Its pricing needs improvement."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"Pricing is reasonable although can be quite a large upfront cost."

"I rate the price of MSP360 Backup a seven out of ten."

"The solution is expensive."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

More MSP360 Backup pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

10%

Educational Organization

10%

Manufacturing Company

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

What is your experience regarding pricing and costs for Datto SIRIS?

Regarding pricing, setup costs, and licensing, my experience was straightforward with no surprises or things I'd highlight for other buyers.

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What needs improvement with Datto SIRIS?

I can't think of anything that can be improved with Datto SIRIS; it's a very good all-round product. If I could imagine a future feature to enhance my experience with Datto SIRIS, it would be bette...

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What is your primary use case for Datto SIRIS?

My main use case for Datto SIRIS is for complete server and data backups, which I rely on most day-to-day. I use Datto SIRIS for server and data backup in my daily operations, as it constantly mirr...

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Comparisons

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Product Reports

Buyer's Guide

Disaster Recovery as a Service

September 2025

Download Datto SIRIS product report

Buyer's Guide

MSP360 Backup

October 2025

Download MSP360 Backup product report

Also Known As

SIRIS

Cloudberry Backup

Overview

Datto SIRIS is a reliable, all-in-one business continuity and disaster recovery (BCDR) solution built for MSPs to prevent data loss and minimize downtime for clients, while building margins to grow their own business.

datto

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

Sample Customers

Datapac, Dynamic Business Technologies, SAX Technology Advisors

StratX

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