Datto Cloud Continuity vs Datto SIRIS comparison

"The product's initial setup phase is easy."

"The solution has the capability to scale well."

"Datto has strong competition, but they succeeded in linking their service to the device. It's easy for managed service providers to sell and upsell products using their portal and the remote monitoring and maintenance."

"The recovery time objective and recovery point objective were most valuable. It was easy to use, and it was easy to recover a file. I was the head of sales and a product evaluator for an MSSP, so I never had to deal with recovery from ransomware. However, I was confident that if ransomware had occurred, I would only lose a maximum of 59 minutes of data. The files were encrypted."

"The solution's reliability is one of its most valuable features...It is a very stable solution."

"The platform provides a faster backup process."

"Datto SIRIS works out of the box and it is a key feature that we really appreciate."

"Datto SIRIS has changed my recovery time objectives significantly, as it is excellent, taking minimal time, with a simple and smoother interface that allows for a shorter backup process compared to other applications I have used, such as Commvault."

"The best feature of Datto SIRIS is that we are just two clicks away from remoting into the client environment, and we can fetch all the information in one place."

"Previously, three hours were spent on troubleshooting and everything, but now with Datto SIRIS, issues are resolved in half an hour or less."

"Instant Virtualization is the best feature of Datto SIRIS that we have liked so far, as it allows us to boot servers in minutes during outages."

"Since I started using Datto SIRIS, the time to recover data or servers has improved significantly; before, restoring a file or server was very long with the normal backup system, Datto reduced the time much more when I needed to recover a file or a machine."

"Datto SIRIS has positively impacted my organization by drastically reducing downtime, with recovery from server failures now taking just five to ten minutes."

"The product's scalability features could be even better."

"I don't have any feedback to provide in terms of features that may be lacking."

"Datto's only shortcoming is RMM. They have a portal-based connection service like ConnectWise, but it does backups and keeps things running. Datto purchased Backupify and Kaseya bought Datto. If they upped the ante in their RMM, I could see them dominating the MSP space. At the end of the day, MSPs are responsible for networks, software, devices, and backup. Datto covers all these functions so they could offer a turnkey MSP solution."

"They are now providing the device instead of selling it, while wanting their users to sign a three-year contract, and this is something which my clients don't like...I dislike the fact that signing a three-year contract is required."

"At the time I was using it, I would've focused more on signatures of malicious software in the cloud. I love Datto, and I know they're on the right path, but I probably would've focused more on the operating system update management. When you go from the desk to the cloud or from the server room to the cloud, everything changes. Everything is different. You're not in control of your servers anymore. It is from the Active Directory management perspective and not from the perspective of zero-day attacks or other similar things. At the time, more focus on zero-day attacks and business email compromise (BEC) would've been a better protection factor than just educating about how many of these attacks have occurred."

"The fact that Datto Cloud Continuity is not cheap is one of the aspects that I don't like about the product, making it an area where improvements are required."

"I have not seen any reduction in disaster recovery testing hours from Datto SIRIS."

"In my opinion about Datto SIRIS, areas for improvement include increasing speed in recovery processes and strengthening security to enhance the product's overall effectiveness in backup and disaster management."

"For improvements in Datto SIRIS, I would suggest enhancing large-scale virtualization performance and providing more transparent pricing, as that is often complex for MSPs and end customers."

"The cost is higher compared to other platforms in the market like Veeam or Acronis."

"I was disappointed with the processing power and the storage capacity of the ALTO 5 device. Within two weeks of deploying it, I was getting emails that I need to upgrade it."

"The backup of the Mac OS solution in Datto SIRIS doesn't exist at this moment."

"I rate the product price an eight on a scale of one to ten, where one is low price and ten is high price."

"As the company grew from business continuity—or what used to be called business BCDR—they brought on services. Certain services, such as SaaS protection, were a value-add, but you would expect to pay for them. They are not going to be free. It is just the life that you live when you're evaluating software vendors, partners, etc. There is going to be some form of a base offering, and then there are going to be different tiers that you need to get up to a better level."