We performed a comparison between Datamatics TruBot and IBM Datacap based on real PeerSpot user reviews.
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA)."Ability to calculate the ROI on the jobs that are running."
"The product's initial setup phase is straightforward and easy to use."
"The solution is inexpensive compared to many other solutions in the market."
"The standout feature of this intelligent product is its remarkable capability."
"I can have all scanners accessible from my end."
"It is the best solution for scanning purposes."
"It's resiliency. There are multiple ways of identifying what you are looking for. There are multiple export formats."
"The solution automates manual data entry."
"I work for an insurance company, and we use Datacap for document processing."
"The installation of the solution is very simple."
"Datacap is good at processing unstructured data. You can build up some nice data flows, and it is simple to configure. The tool adopts a low-code approach, but you can do a lot of coding if you want to customize and automate your flows. Datacap also has the flexibility to integrate."
"The stability of the product has certain shortcomings, making it an area where improvements are required."
"Would like to see more additions to the library."
"There is a learning curve, and some training could be included to bring users up to speed."
"Its weaknesses are primarily tied to the lack of available resources and expertise in the market to effectively support and provide solutions and services to each customer for seamless implementation."
"When I scan a document in Datacap that has a watermark or the document is a little distorted, the image output is poor. It either becomes completely black, or there is so much distortion that we cannot read the numbers or the addresses mentioned in the POD. When we scan a document, we expect the output to be at least 95 percent accurate."
"Third-party integration could be improved; it's very slow."
"I would like better ease of use and more support options."
"One of the things that we wished for was to have an easier way to carry out the customizations. Currently, if you want to customize data, you need to have a developer with C# knowledge. If IBM could implement a no-code or low-code platform for Datacap, it would be easier to adjust it without needing a developer, which was always the most difficult part."
"Its weaknesses are primarily tied to the lack of available resources and expertise in the market to effectively support and provide solutions and services to each customer for seamless implementation. Expertise in this specific product is rare throughout the market. One key reason is the product's limited downloads. Additionally, archiving solutions are often perceived as complex and challenging, dissuading many companies from venturing into this domain. Consequently, partners who specialize in archiving solutions are always seeking straightforward, uncomplicated options that are easy to manage and meet customer expectations."
"The solution's scalability needs improvement."
"It can take some time to implement."
Datamatics TruBot is ranked 25th in Robotic Process Automation (RPA) with 3 reviews while IBM Datacap is ranked 8th in Intelligent Document Processing (IDP) with 26 reviews. Datamatics TruBot is rated 8.4, while IBM Datacap is rated 7.6. The top reviewer of Datamatics TruBot writes "Helps us in pulling rates and completing back-office RPA work for banks and credit unions". On the other hand, the top reviewer of IBM Datacap writes "The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature". Datamatics TruBot is most compared with UiPath and Blue Prism Cloud, whereas IBM Datacap is most compared with ABBYY Vantage, Microsoft Power Automate, Tungsten TotalAgility, HyperScience and OpenText Intelligent Capture.
See our list of best Robotic Process Automation (RPA) vendors.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
