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Datadog vs Loom Systems comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Datadog
Ranking in IT Infrastructure Monitoring
2nd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
210
Ranking in other categories
Application Performance Monitoring (APM) and Observability (1st), Network Monitoring Software (3rd), Log Management (3rd), Container Monitoring (2nd), Cloud Monitoring Software (2nd), AIOps (1st), Cloud Security Posture Management (CSPM) (5th), AI Observability (1st)
Loom Systems
Ranking in IT Infrastructure Monitoring
60th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
4
Ranking in other categories
Anomaly Detection Tools (4th)
 

Mindshare comparison

As of January 2026, in the IT Infrastructure Monitoring category, the mindshare of Datadog is 4.1%, down from 6.2% compared to the previous year. The mindshare of Loom Systems is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
Datadog4.1%
Loom Systems0.6%
Other95.3%
IT Infrastructure Monitoring
 

Featured Reviews

Dhroov Patel - PeerSpot reviewer
Site Reliability Engineer at Grainger
Has improved incident response with better root cause visibility and supports flexible on-call scheduling
Datadog needs to introduce more hard limits to cost. If we see a huge log spike, administrators should have more control over what happens to save costs. If a service starts logging extensively, I want the ability to automatically direct that log into the cheapest log bucket. This should be the case with many offerings. If we're seeing too much APM, we need to be aware of it and able to stop it rather than having administrators reach out to specific teams. Datadog has become significantly slower over the last year. They could improve performance at the risk of slowing down feature work. More resources need to go into Fleet Automation because we face many problems with things such as the Ansible role to install Datadog in non-containerized hosts. We mainly want to see performance improvements, less time spent looking at costs, the ability to trust that costs will stay reasonable, and an easier way to manage our agents. It is such a powerful tool with much potential on the horizon, but cost control, performance, and agent management need improvement. The main issues are with the administrative side rather than the actual application.
Keerthi Kumar Sangaraju - PeerSpot reviewer
Technology Manager at a tech services company with 10,001+ employees
Stable, easy to set up, flexible, and has multiple functionalities, but needs to define priority levels for each incident
What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ease with which we can filter, use metrics, and give accounts to customers, then let the customer filter, set up metrics, and alerts. This has been a big win for us."
"The feature I have found most valuable is when I can reuse existing monitors and alerts for new dashboards."
"The feature I've found most valuable is the log search feature."
"Watchdog is a favorite feature among a lot of the devs. It catches things they didn't even know were an issue."
"Datadog has positively impacted my organization by allowing us to gather complete data instead of looking all over the place at incomplete data and actually make pointed determinations for fixing issues."
"The most valuable features are the dashboards and the reporting."
"The most valuable feature is the dashboards that are provided out of the box, as well as ones we were able to configure."
"Going from viewing a metric to creating a monitor alerting on a metric is very easy."
"You can develop your own apps within Loom, and they can be configured very simply."
"The solution is absolutely scalable. If an organization needs to expand it out they definitely can."
"What I like best about Loom Systems is that you can use it for infrastructure monitoring. I also like that it's a flexible solution."
"The RFS portion of the solution is the product's most valuable feature."
 

Cons

"When the logs are too big, and Datadog splits them, the JSON format breaks and it is not so useful for us."
"I like the idea of monitoring on the go, however, it seems the options are still a bit limited out of the box."
"There could be more easily identifiable documentation on how to find different things on the platform."
"Could be a little more user friendly."
"More pre-configured "Monitor Alerts" would be helpful."
"The product needs to have more enterprise approach to configuration."
"Once agents are connected to the Datadog portal, we should be able to upgrade them quickly."
"Since the Datadog platform has so many separate features, solving so many use cases, there are often inconsistencies in feature availability and interoperability between products."
"The change management within the solution needs to be improved. There needs to be more process automation."
"The reporting is a bit weak. They should work to improve this aspect of the product."
"What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority."
"The discovery and mapping still takes a lot of human intervention, it's quite resource heavy,"
 

Pricing and Cost Advice

"My advice is to really keep an eye on your overage costs, as they can spiral really fast."
"This solution is budget friendly."
"I am not satisfied with its licensing. Its payment is based on the exported data, and there was an explosion of the data for three or four weeks. My customer was not alerted, and there was no way for them to see that there has been an explosion of data. They got a big invoice for one or two months. The pricing model of Datadog is based on the data. The customer was quite surprised about not being alerted about this explosion of data. They should provide some kind of alert when there is an increase in usage."
"While it is an expensive product, I would rate the pricing level at four out of five."
"The solution is fairly priced but history and log storage can get costly depending on your needs."
"Datadog does not provide any free plans to use the solution. When I start with a proof of concept it would be sensible to have a free plan to test the tool and check whether it fits the requirements of the project. Before the production stage, it is always good to have a free plan with some limited features, number of requests, or logs."
"If you do your homework, you'll find that if you're really concerned with cost, it's good."
"Pricing seemed easy until the bill came in and some things were not accounted for."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
12%
Manufacturing Company
8%
Healthcare Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business80
Midsize Enterprise46
Large Enterprise98
No data available
 

Questions from the Community

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Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
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Comparisons

 

Overview

 

Sample Customers

Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
Citrix, Amdocs, Sysaid, Hexaware, Effibar, Revtrak, Taptica
Find out what your peers are saying about Datadog vs. Loom Systems and other solutions. Updated: January 2026.
880,745 professionals have used our research since 2012.