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Datadog vs Loom Systems comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Datadog
Ranking in IT Infrastructure Monitoring
1st
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
211
Ranking in other categories
Application Performance Monitoring (APM) and Observability (1st), Network Monitoring Software (2nd), Log Management (4th), Container Monitoring (3rd), Cloud Monitoring Software (1st), AIOps (1st), Cloud Security Posture Management (CSPM) (6th), AI Observability (1st)
Loom Systems
Ranking in IT Infrastructure Monitoring
67th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
4
Ranking in other categories
Anomaly Detection Tools (5th)
 

Mindshare comparison

As of October 2026, in the IT Infrastructure Monitoring category, the mindshare of Datadog is 3.5%, down from 5.1% compared to the previous year. The mindshare of Loom Systems is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
Datadog3.5%
Loom Systems0.5%
Other96.0%
IT Infrastructure Monitoring
 

Featured Reviews

Dhroov Patel - PeerSpot reviewer
Site Reliability Engineer at Grainger
Has improved incident response with better root cause visibility and supports flexible on-call scheduling
Datadog needs to introduce more hard limits to cost. If we see a huge log spike, administrators should have more control over what happens to save costs. If a service starts logging extensively, I want the ability to automatically direct that log into the cheapest log bucket. This should be the case with many offerings. If we're seeing too much APM, we need to be aware of it and able to stop it rather than having administrators reach out to specific teams. Datadog has become significantly slower over the last year. They could improve performance at the risk of slowing down feature work. More resources need to go into Fleet Automation because we face many problems with things such as the Ansible role to install Datadog in non-containerized hosts. We mainly want to see performance improvements, less time spent looking at costs, the ability to trust that costs will stay reasonable, and an easier way to manage our agents. It is such a powerful tool with much potential on the horizon, but cost control, performance, and agent management need improvement. The main issues are with the administrative side rather than the actual application.
Keerthi Kumar Sangaraju - PeerSpot reviewer
Technology Manager at a tech services company with 10,001+ employees
Stable, easy to set up, flexible, and has multiple functionalities, but needs to define priority levels for each incident
What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The infrastructure monitoring capabilities are really valuable. You can just log on and see everything that is happening within an IT environment."
"We have been able to set very specific CPU and memory alerts, at the very base level, then we started to pull real business value, like 99th percentile response rates for our API calls."
"We enjoy the multistep API tests."
"Using the data, our operation teams works with the dashboards to get their statistics, analytics, etc."
"Going from viewing a metric to creating a monitor alerting on a metric is very easy."
"We also use APM and metrics to view the status of our Pub/Sub topics and queues, especially when dealing with undelivered messages."
"In terms of the public cloud provider integration of AWS, I would say it's very easy and straightforward to integrate."
"Datadog helps us detect issues early on and helps in troubleshooting."
"You can develop your own apps within Loom, and they can be configured very simply."
"The solution is absolutely scalable. If an organization needs to expand it out they definitely can."
"What I like best about Loom Systems is that you can use it for infrastructure monitoring. I also like that it's a flexible solution."
"The RFS portion of the solution is the product's most valuable feature."
"The solution is absolutely scalable."
"The solution is very scalable; a company wouldn't have any issues expanding it if they needed to, and we have a few thousand users on the solution."
"Bringing Loom in ensures that the incident process, request process, change, all of these processes are improved."
 

Cons

"One area where Datadog can be improved is around alert quality. In the beginning, it tends to generate many alerts, and without proper tuning, many of them are not actionable."
"We have recently had a number of issues with stability and delays on logging, monitoring, metric evaluation, and alerts."
"If I could change one thing about Datadog, it would be the pricing, as it has extraordinary functionality, but the pricing is somewhat expensive, and as we increase the number of servers and monitoring services, the cost increases."
"Datadog isn't as mature as some of the established players like Dynatrace or Splunk. It's a new product, so they are constantly releasing new features, and I don't have much to complain about."
"We have asked technical support questions, and sometimes they don't get back to us right away. Or when they do, it is not the right answer."
"I've only been using Datadog for a few months, and at first, it was frankly overwhelming in terms of both the UI and the available capabilities."
"Datadog could be improved if the menu system was a little clearer and less cluttered, making it easier to navigate."
"It's not just that Datadog is expensive—it's that the cost is incredibly complex and hard to predict."
"The reporting is a bit weak. They should work to improve this aspect of the product."
"The change management within the solution needs to be improved. There needs to be more process automation."
"The discovery and mapping still takes a lot of human intervention, it's quite resource heavy, especially in the initial setup which can take six months of work, especially when you have a large estate that you're dealing with."
"What's lacking in Loom Systems is the level of priority for each incident."
"What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority."
"The reporting is a bit weak."
 

Pricing and Cost Advice

"Our licensing fees are paid on a monthly basis."
"Pricing seemed easy until the bill came in and some things were not accounted for."
"At my last company, we did see ROI, specifically around response time. We could get to mission critical things that were down and losing revenue on immediately. So, the product paid itself back."
"It is easy to run up a large bill, so become familiar with the cost of each piece of your bill and use the metrics they supply to estimate and monitor your bill."
"The pricing and licensing through AWS Marketplace has been good. It would be nice if it was cheaper, but their pricing is reasonable for what it is. Sometimes, for their newer features, they charge as if it's fully fleshed out, even though it is a newer feature and it may have less stuff than their other items."
"It has always scaled for us. Cost scales up too, but that is not necessarily a bad thing. It's reasonable for what they're providing."
"The pricing came up a bit compared to their competitors. It is not that the price has risen, but that the competitors have gone down. They keep adding more features that I would have expected to be baked in at a more nominal price. I have been increasingly dissatisfied with the pricing, but not enough to jump ship."
"The price of Datadog is reasonable. Other solutions are more expensive, such as AppDynamics."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
10%
Outsourcing Company
8%
Computer Software Company
7%
Construction Company
24%
Financial Services Firm
10%
Comms Service Provider
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business81
Midsize Enterprise50
Large Enterprise100
No data available
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
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Comparisons

 

Overview

 

Sample Customers

Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
Citrix, Amdocs, Sysaid, Hexaware, Effibar, Revtrak, Taptica
Find out what your peers are saying about Datadog vs. Loom Systems and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.