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Data Cloud vs Pipedrive comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Data Cloud
Ranking in CRM
36th
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Pipedrive
Ranking in CRM
18th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
13
Ranking in other categories
Local Government CRM (10th), Opportunity Management (3rd), Sales Force Automation (8th)
 

Mindshare comparison

As of July 2025, in the CRM category, the mindshare of Data Cloud is 0.1%, up from 0.0% compared to the previous year. The mindshare of Pipedrive is 1.2%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM
 

Featured Reviews

LT
Complex setup process impacts functionality and requires improvement
From my experience as a VP of sales, I was not involved directly with development and configuration, but every time I need some change in our strategy and data, it takes a lot of time from our development team or technical team to implement this change. It is not easy to add columns or information in the reports or in the information that I gathered from Data Cloud. It takes a lot of time, and it was not exactly what I was expecting. I had a project that required changing the views that I need from my team, and it took two to three months to make the change. It was just a simple click of a button and adding some information, so what I was expecting to take one or two weeks took three months. It was very complicated to implement in the beginning, and it took a lot of time. It is a very good product, but it is very complex to implement, change, develop, and integrate.
Willem Lambrechts - PeerSpot reviewer
Offers the ability to create multiple pipelines and the flexibility in filtering and reporting
We do a lot of analytics and reporting ourselves. We don't necessarily use all the features that Pipedrive provides, but it's very helpful at least. It has streamlined our deal-closing process. We use it for everything. When we create a lead, we put it into Pipedrive. That lead can be converted into an opportunity, which we manage through our whole pipeline. This includes having all data related to the opportunity in one place. Once the deal is closed, we use Pipedrive to follow up on the invoices until they are paid. We also manage sales commissions and payments to our salespeople through Pipedrive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I rate my experience with Data Cloud a nine out of ten."
"We never had a problem with stability."
"The solution is pretty easy to use and intuitive."
"The most useful thing is the ability to create multiple pipelines and the flexibility in filtering and reporting."
"Pipedrive's most valuable features are that you can keep the whole information that's related to managing your sales process and you can customize it easily. The person that we have who is customizing Pipedrive is very junior in means of software development or process development. He can easily use it, anyone can use the solution. It has a very easy user interface to customize your processes and apply them to the Pipedrive process."
"The biggest and the best feature is the view that you get when you log in. You have a board like Kanban when you log in, and you've got a column on the left and several other columns that move to the right, depending on where you are in a particular deal. If it's a prospect or someone who is just looking, you move it along the process, and it really helps you keep track of where you are."
"It's very flexible and we can really fit it into our business model."
"It is a stable platform."
"The most useful stuff for me is that it's very flexible with all the data structures...Stability-wise, I rate the solution a ten out of ten."
"The initial setup is straightforward."
 

Cons

"Customizability is both an advantage and a disadvantage. While it provides a suitable solution with many pieces to integrate, it also adds complexity."
"It is a very good product, but it is very complex to implement, change, develop, and integrate."
"The tool's APIs are challenging. It should also be compliant with HIPAA, FINRA and GLBA. The data centers should be within US so that they are compliant with regulations."
"Reporting capabilities of the solution could be improved."
"The form builder works even though it has some shortcomings...Also, the forms don't have the ability to avoid or stop people from signing up if they don't have a corporate email."
"The platform could be even more robust."
"The product is expensive."
"The automation process is challenging."
"We are using the lowest version of it. As we become more sophisticated, we might outgrow the tool, but there are features that are available in the higher-level versions, which I'm unfamiliar with, that might be able to meet the needs we would have in the future. They can maybe add some of the features to the basic version or make it more reasonably priced or free."
"Pipedrive has some weaknesses against Salesforce. The documentation of Pipedrive could improve. They need more qualified documentation because I had to fix my colleague's work to correct the reports because they did not find how they can do it, or develop reports. There are some misunderstandings about how to do reporting."
 

Pricing and Cost Advice

Information not available
"As of now, the pricing and value are quite good."
"On a scale of one to ten, where one is a low price, and ten is a high price, two or three. For us, everything is expensive because this is a startup, but for a normal company, it should be peanuts."
"The price of Pipedrive has been reasonable."
"The product is expensive but provides valuable services."
"Pipedrive is relatively more affordable than other solutions."
"The solution is affordable."
"The solution's pricing is excellant. It costs 65 dollars a month for top tier plan."
"Pipedrive is the most cost-effective in terms of the balance between cost and features. I would take Pipedrive over HubSpot or Zoho CRM. It's well-positioned on the market."
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Top Industries

By visitors reading reviews
No data available
Educational Organization
28%
Computer Software Company
11%
Government
7%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Data Cloud?
From my experience as a VP of sales, I was not involved directly with development and configuration, but every time I need some change in our strategy and data, it takes a lot of time from our deve...
What is your primary use case for Data Cloud?
I am in charge of a sales area here. We integrate with some contact centers as a service tools, but we provide solutions for contact centers. We cannot contact centers as a service more than call c...
What advice do you have for others considering Data Cloud?
We are competing with AudioCodes. We are a software provider. We are evaluating the new CRM for our company right now. We use a local provider for CRM, and we are looking for another solution right...
What do you like most about Pipedrive?
The most valuable feature is the ability to create timelines and custom fields.
What needs improvement with Pipedrive?
New features sometimes seem bolted on rather than being smooth.
 

Comparisons

No data available
 

Overview

 

Sample Customers

Information Not Available
Samsung, Amazon, SkyScanner, TDW, Vimeo, ReMax, Festo
Find out what your peers are saying about Data Cloud vs. Pipedrive and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.