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Data Cloud vs HubSpot CRM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Data Cloud
Ranking in CRM
35th
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
2
Ranking in other categories
No ranking in other categories
HubSpot CRM
Ranking in CRM
6th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
48
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the CRM category, the mindshare of Data Cloud is 0.0%, up from 0.0% compared to the previous year. The mindshare of HubSpot CRM is 2.4%, up from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM
 

Featured Reviews

LT
Complex setup process impacts functionality and requires improvement
From my experience as a VP of sales, I was not involved directly with development and configuration, but every time I need some change in our strategy and data, it takes a lot of time from our development team or technical team to implement this change. It is not easy to add columns or information in the reports or in the information that I gathered from Data Cloud. It takes a lot of time, and it was not exactly what I was expecting. I had a project that required changing the views that I need from my team, and it took two to three months to make the change. It was just a simple click of a button and adding some information, so what I was expecting to take one or two weeks took three months. It was very complicated to implement in the beginning, and it took a lot of time. It is a very good product, but it is very complex to implement, change, develop, and integrate.
Charles Dickens - PeerSpot reviewer
Effortlessly manage relationships with seamless contact data integration
The primary area to improve is creating deployable packages. When I buy into HubSpot, I have a list of checks, however, I am left to figure out how to use it. I start with a budget, and it's just a persistent sales demand. HubSpot should establish some pre-deployable packages that, when contracted, offer basic functionality. It is important to be clear about what it doesn't provide or what else is needed. I can outfit myself with my own tools or other options as I evaluate the board. They are building businesses for themselves. However, there's always a limiting function encountered. Understanding limitations upon entry would be beneficial so I don't constantly stumble upon unknown constraints. A package covering everything in a particular area without requiring the entire purchase would be excellent.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We never had a problem with stability."
"I rate my experience with Data Cloud a nine out of ten."
"The most valuable feature of HubSpot CRM is the forms."
"It's very easy to use and configure HubSpot CRM."
"It's fairly simple to use. For configuration, it provides quite a bit of information to the salespeople at the fingertips."
"It's highly reliable, and the flexibility it offers is noteworthy."
"Very scalable CRM platform with multiple functions, e.g. marketing, ticketing, and service."
"We can track clients through the system, which is a great feature. It supports cross-functional teams."
"The solution is easy to use for anyone, integrates well with email, has simple node management, and has good tracking lead features."
"The most valuable feature is their marketing automation service and sales lead management."
 

Cons

"Customizability is both an advantage and a disadvantage. While it provides a suitable solution with many pieces to integrate, it also adds complexity."
"It is a very good product, but it is very complex to implement, change, develop, and integrate."
"A better CRM can be achieved by providing more customization features. Some areas require improvement, particularly in enhancing customization options."
"HubSpot CRM could improve by reducing the price."
"The mobile application for HubSpot CRM could improve. There are a lot of weaknesses and limitations. Salesforce.com's mobile application is much better."
"I cannot upload a long recorded Zoom conversation to HubSpot."
"HubSpot CRM could improve in integration with other solutions."
"The only challenge with the solution is that it captures data in a raw manner, so organizing that information is still left to the administrator or the user, and they need to organize it into structured fields."
"I believe it's tailored for companies that are well-lined up for inbound sales. They have rich content, and they can generate leads and capture leads on all the channels and websites, but if you are focusing on or depending on outbounds, it lacks the capabilities that are being offered by companies that focus on outreach, such as Salesloft or Outreach. It mainly lacks cadences for salespeople."
"All the features of HubSpot CRM are not buddled together, you need to purchase different modules to have a complete solution."
 

Pricing and Cost Advice

Information not available
"There is a cost for the solution. However, I am not aware of the price."
"If one is a low price and ten is a high price, I rate the pricing as a five. HubSpot CRM is much more expensive than Salesforce. My company probably pays around 40 USD per user monthly."
"There are a few licensing payment models, such as annual or monthly. The solution is modular, which means that if you need a specific capability or function within the organization, you can purchase it specifically and you don't have to purchase something that is only utilized by 20 percent of the organization."
"The cost of HubSpot CRM is less than the cost of Freshsales."
"Pricing is based on the number of users."
"We are using HubSpot CRM’s free version."
"HubSpot CRM is affordable."
"We use a paid version of Hubspot and we have an annual license."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
15%
Comms Service Provider
12%
Government
11%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Data Cloud?
Customizability is both an advantage and a disadvantage. While it provides a suitable solution with many pieces to integrate, it also adds complexity. It's like a puzzle with tens of thousands of p...
What is your primary use case for Data Cloud?
We unify data from different product lines to achieve synergy KPIs. For example, three product lines each offer different solutions but serve the same customers. Different teams speak with various ...
What advice do you have for others considering Data Cloud?
I rate my experience with Data Cloud a nine out of ten. The only improvement necessary concerns the complexity associated with customizability.
What do you like most about HubSpot CRM?
The best thing about HubSpot is its clear workflow. Anyone can understand the flows of your contacts, your emails, their delivery dates, and the reasons behind their movements.
What is your experience regarding pricing and costs for HubSpot CRM?
The cost is about the same price, currently charged monthly.
 

Comparisons

No data available
 

Overview

 

Sample Customers

Information Not Available
digimind, easyrecrue, software2, subaru, suzuki
Find out what your peers are saying about Data Cloud vs. HubSpot CRM and other solutions. Updated: June 2025.
857,028 professionals have used our research since 2012.