Data Cloud vs HubSpot CRM comparison

Salesforce and HubSpot are both solutions in the CRM category. Salesforce is ranked #28 with an average rating of 8.3, while HubSpot is ranked #5 with an average rating of 8.3. Salesforce holds a 0.5% mindshare in CRM, compared to HubSpot’s 1.1% mindshare. Additionally, 83% of Salesforce users are willing to recommend the solution, compared to 98% of HubSpot users who would recommend it.

Data Cloud

Read 6 Data Cloud reviews

622 Views
622 Comparison Views

83% willing to recommend

HubSpot CRM

Read 49 HubSpot CRM reviews

1,841 Views
1,749 Comparison Views

98% willing to recommend

Data Cloud

HubSpot CRM

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Data Cloud and HubSpot CRM based on real PeerSpot user reviews.

Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Data Cloud vs. HubSpot CRM Report (Updated: December 2025).

Buyer's Guide

Data Cloud vs. HubSpot CRM

December 2025

Download the complete report

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

5.9

Data Cloud offers enhanced visibility and decision-making, unifying data efficiently, but its substantial cost requires good budget management.

Sentiment score

6.2

HubSpot CRM boosts lead generation and revenue, with varying ROI and valued for efficiency, automation, and data security.

Data Cloud is the product I can use for data unification, and while many ETL tools exist, none achieve the same level of unification as Data Cloud.

PravinNagawade

Salesforce Data Cloud Developer at a tech vendor with 10,001+ employees

For more quotes and insights, download the Data Cloud report

No quotes available

For more quotes and insights, download the HubSpot CRM report

Customer Service

Sentiment score

6.8

Data Cloud's support varies, with some praising quick responses and functionality, but others face issues with Salesforce's assistance.

Sentiment score

7.0

Users commend HubSpot CRM's timely support, though improvements like live agents and self-help access are needed for some.

It is not easy and not quick to have some answers directly from Salesforce.

Luiz Terra

Head of International Sales at a comms service provider with 51-200 employees

Salesforce support is sometimes not sure how to approach a problem, what the exact problem is, or how to solve it.

GauravSingh2

Senior Consultant at a tech vendor with 10,001+ employees

My clients are very satisfied with the functionality, and it is brilliant.

PravinNagawade

Salesforce Data Cloud Developer at a tech vendor with 10,001+ employees

For more quotes and insights, download the Data Cloud report

HubSpot's customer service is excellent and fast.

MarianaPiñeres

Customer Success Manager Latam at ElectroNeek

Many users give it only a couple of minutes before moving on, so there should be ways for quick, direct access and follow-up, which is currently somewhat challenging.

Charles Dickens

President at iCIO, Inc

There is always an account rep that's available, and there is a technical account rep that is available for every account.

Kartikeya Prahlad

Sr Director of Global Inside Sales at a consultancy with 11-50 employees

For more quotes and insights, download the HubSpot CRM report

Scalability Issues

Sentiment score

6.2

Users praise Data Cloud's scalability and adaptability, noting costs may rise with real-time workloads and integration challenges.

Sentiment score

7.4

HubSpot CRM is scalable for all company sizes, but some prefer pairing it with Salesforce for enhanced capabilities.

We made a first implementation for a small environment, and it is very easy to grow and work.

Luiz Terra

Head of International Sales at a comms service provider with 51-200 employees

In my opinion, scalability is good, and I would rate it around 8, 9, or even 10.

PravinNagawade

Salesforce Data Cloud Developer at a tech vendor with 10,001+ employees

Data Cloud is scalable, but at the same time, with scalability, my cost can go up, and real-time workloads can also be expensive.

GauravSingh2

Senior Consultant at a tech vendor with 10,001+ employees

For more quotes and insights, download the Data Cloud report

Handling around 100 to 150 users is fine.

Kamal Ahmad

Director at Big Billion Ventures Pvt Ltd

There are a lot of enterprises using it, however, even as a GTM for HubSpot, their target market is predominantly SMB.

Kartikeya Prahlad

Sr Director of Global Inside Sales at a consultancy with 11-50 employees

HubSpot CRM is a scalable solution.

reviewer2396643

Founder at a marketing services firm with 1-10 employees

For more quotes and insights, download the HubSpot CRM report

Stability Issues

Sentiment score

6.5

Data Cloud is highly stable with 80-90% satisfaction, reliable but offering room for improvement as per user feedback.

Sentiment score

8.5

HubSpot CRM is highly stable and reliable, with minor delays not affecting its excellent performance and integration capabilities.

No quotes available

For more quotes and insights, download the Data Cloud report

No quotes available

For more quotes and insights, download the HubSpot CRM report

Room For Improvement

Data Cloud needs improved customization, user interface, and better documentation to address integration and decision-making challenges.

HubSpot CRM needs improvements in customization, pricing, integration, UI, mobile app, support, automation, scalability, and subscription features.

While it provides a suitable solution with many pieces to integrate, it also adds complexity.

EduardKasian

Regional Business Director at a tech services company with 51-200 employees

I had a project that required changing the views that I need from my team, and it took two to three months to make the change.

Luiz Terra

Head of International Sales at a comms service provider with 51-200 employees

They have very poor documentation on Data Cloud.

GauravSingh2

Senior Consultant at a tech vendor with 10,001+ employees

For more quotes and insights, download the Data Cloud report

HubSpot should establish some pre-deployable packages that, when contracted, offer basic functionality.

Charles Dickens

President at iCIO, Inc

A better CRM can be achieved by providing more customization features.

Kamal Ahmad

Director at Big Billion Ventures Pvt Ltd

The response time is slow.

Parag Negi

Founder | Technology Head at janusmaad.com

For more quotes and insights, download the HubSpot CRM report

Setup Cost

Enterprise buyers find Data Cloud's features justify its cost, with setup at $1,500 monthly per seat for advanced capabilities.

HubSpot CRM offers mid-range pricing with modular options but is criticized for limited advanced features and perceived high cost.

I understand that it is a high-end solution with high cost but with many features that justify the price.

Luiz Terra

Head of International Sales at a comms service provider with 51-200 employees

For more quotes and insights, download the Data Cloud report

No quotes available

For more quotes and insights, download the HubSpot CRM report

Valuable Features

Data Cloud enhances marketing and revenue with unified data, machine learning, real-time analytics, and streamlined Salesforce integrations.

HubSpot CRM is valued for its user-friendly design, seamless integrations, automation, customizable workflows, scalable features, and real-time reporting.

If a client uses Data Cloud, they can save time and most importantly, they can save budget because I generate the target audience for marketing campaigns using unification.

PravinNagawade

Salesforce Data Cloud Developer at a tech vendor with 10,001+ employees

We unify data from different product lines to achieve synergy KPIs.

EduardKasian

Regional Business Director at a tech services company with 51-200 employees

Some of the most valuable features of Salesforce are the integrations it has with our internal systems.

Jay Zitcovich

Account Executive - Cloud & AI at a tech vendor with 10,001+ employees

For more quotes and insights, download the Data Cloud report

HubSpot stands out for its ease of use, especially with sequence creation compared to other CRM solutions.

MarianaPiñeres

Customer Success Manager Latam at ElectroNeek

The most valuable feature for me is when I encounter a company or a person, I can drop in their URL, and it pre-populates various details like address information and other contacts they might have.

Charles Dickens

President at iCIO, Inc

The feature that I find valuable is the customer 360-degree view and the marketing automation.

Kamal Ahmad

Director at Big Billion Ventures Pvt Ltd

For more quotes and insights, download the HubSpot CRM report

Categories and Ranking

Data Cloud

Ranking in CRM

28th

Average Rating

8.0

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

No ranking in other categories

HubSpot CRM

Ranking in CRM

5th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the CRM category, the mindshare of Data Cloud is 0.5%, up from 0.0% compared to the previous year. The mindshare of HubSpot CRM is 1.1%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Market Share Distribution
Product	Market Share (%)
HubSpot CRM	1.1%
Data Cloud	0.5%
Other	98.4%

CRM

Featured Reviews

PravinNagawade

Salesforce Data Cloud Developer at a tech vendor with 10,001+ employees

Unified customer insights have reduced redundant communications and improved campaign targeting

Every function in Data Cloud has its unique purpose, but Calculated Insight is one of the strongest functions that I believe is very useful. I can accomplish everything, including customization, using Calculated Insight. If a client uses Data Cloud, they can save time and most importantly, they can save budget because I generate the target audience for marketing campaigns using unification. Redundant email or communication never happens due to the unified profiles, which helps businesses save their marketing budget and indirectly increase revenue. That is one of the most important benefits. Technically, there are many benefits, but in terms of business revenue, that is the most crucial part.

Read full review

Kartikeya Prahlad

Sr Director of Global Inside Sales at a consultancy with 11-50 employees

Automation capabilities for creating workflows have streamlined processes

I am using HubSpot for the entire organization right now. In my current role, I'm using HubSpot for marketing, sales, and content The automations that HubSpot provides, such as creating sequences and the playbooks they have, are valuable. All the automation features, where I can completely…

Read full review

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

11%

Comms Service Provider

11%

Performing Arts

11%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	39
Midsize Enterprise	5
Large Enterprise	8

Questions from the Community

What needs improvement with Data Cloud?

In my opinion, areas that can still improve Data Cloud include the speed of the user interface, which is somewhat a problem, and reporting, as creating reports could be a bit easier. Those are the ...

See all answers

What is your primary use case for Data Cloud?

Some of the main use cases for Data Cloud include forecasting, account information, past history, sales, support case integration, and opportunity management. When customers are positioned to buy n...

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What advice do you have for others considering Data Cloud?

For long-term strategic initiatives spanning a year to five years, I use Data Cloud mostly from an acute standpoint, and for longer-term initiatives, I use the reporting for longer-term purposes. I...

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What do you like most about HubSpot CRM?

The best thing about HubSpot is its clear workflow. Anyone can understand the flows of your contacts, your emails, their delivery dates, and the reasons behind their movements.

See all answers

What is your experience regarding pricing and costs for HubSpot CRM?

The cost is about the same price, currently charged monthly.

See all answers

What is your primary use case for HubSpot CRM?

We are a user of HubSpot CRM. We are not a customer because we use all the free modules of HubSpot CRM over the last years that we have used it. Because the CRM is free, we use the CRM. HubSpot CRM...

See all answers

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Product Reports

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CRM

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HubSpot CRM

January 2026

Download HubSpot CRM product report

Overview

Data Cloud provides businesses with a comprehensive platform for managing and analyzing vast data sets, empowering users to drive data-driven decisions effectively.

This platform offers robust capabilities enabling users to harness data for strategic insights. Key use cases include data warehousing, real-time analytics, and machine learning model deployment. Data Cloud stands out for its scalability, ease of integration with existing systems, and advanced security features. Users point out room for improvement regarding cost management and interface flexibility, which could enhance experience and efficiency.

What are the key features of Data Cloud?

Scalability: Handles vast data volumes, ensuring seamless performance expansion.
Integration: Easily integrates with current systems, facilitating smooth data flow.
Security: Offers robust features to safeguard sensitive information.
Analytics: Provides real-time data processing and advanced analytical tools.
Machine Learning: Supports deploying models to drive data-driven initiatives.

What benefits and ROI should users look for?

Enhanced Decision-Making: Access to actionable insights from accurate data.
Cost Efficiency: Optimizes data storage and processing costs.
Improved Performance: Boosts operational speed and productivity.
Data Accessibility: Ensures valuable information is readily available.
Increased Security: Protects data from potential threats.

Data Cloud is implemented in industries such as finance, healthcare, and retail to streamline data management and analytics. Financial institutions utilize it for risk assessment and fraud detection, whereas healthcare providers deploy it for patient data analysis. Retailers leverage its capabilities for inventory management and customer behavior insights, demonstrating versatility across sectors.

Salesforce

HubSpot CRM is a comprehensive customer relationship management software that helps businesses manage their sales, marketing, and customer service activities. It offers a wide range of features, including contact management, email tracking, deal tracking, and task management.

With its intuitive interface and easy-to-use tools, HubSpot CRM allows users to streamline their sales processes, track customer interactions, and improve overall productivity. It also integrates seamlessly with other HubSpot products, such as marketing automation and customer service, providing a complete solution for businesses of all sizes.

Whether you're a small startup or a large enterprise, HubSpot CRM can help you organize and grow your customer relationships.

HubSpot

Sample Customers

Information Not Available

digimind, easyrecrue, software2, subaru, suzuki

Buyer's Guide

Data Cloud vs. HubSpot CRM

December 2025

Free Report: Data Cloud vs. HubSpot CRM

Find out what your peers are saying about Data Cloud vs. HubSpot CRM and other solutions. Updated: December 2025.

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