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Data Cloud vs HubSpot CRM comparison

Salesforce and HubSpot are both solutions in the CRM category. Salesforce is ranked #28 with an average rating of 8.3, while HubSpot is ranked #5 with an average rating of 8.3. Salesforce holds a 0.5% mindshare in CRM, compared to HubSpot’s 1.6% mindshare. Additionally, 100% of Salesforce users are willing to recommend the solution, compared to 98% of HubSpot users who would recommend it.
Data Cloud
Read 3 Data Cloud reviews
  • 417 Views
  • 417 Comparison Views
100% willing to recommend
HubSpot CRM
Read 49 HubSpot CRM reviews
  • 1,350 Views
  • 1,283 Comparison Views
98% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Data Cloud and HubSpot CRM based on real PeerSpot user reviews.

Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

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To learn more, read our detailed Data Cloud vs. HubSpot CRM Report (Updated: September 2025).
Buyer's Guide
Data Cloud vs. HubSpot CRM
September 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Data Cloud
Ranking in CRM
28th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
3
Ranking in other categories
No ranking in other categories
HubSpot CRM
Ranking in CRM
5th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
49
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the CRM category, the mindshare of Data Cloud is 0.5%, up from 0.0% compared to the previous year. The mindshare of HubSpot CRM is 1.6%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM Market Share Distribution
ProductMarket Share (%)
HubSpot CRM1.6%
Data Cloud0.5%
Other97.9%
CRM
 

Featured Reviews

LT
Complex setup process impacts functionality and requires improvement
From my experience as a VP of sales, I was not involved directly with development and configuration, but every time I need some change in our strategy and data, it takes a lot of time from our development team or technical team to implement this change. It is not easy to add columns or information in the reports or in the information that I gathered from Data Cloud. It takes a lot of time, and it was not exactly what I was expecting. I had a project that required changing the views that I need from my team, and it took two to three months to make the change. It was just a simple click of a button and adding some information, so what I was expecting to take one or two weeks took three months. It was very complicated to implement in the beginning, and it took a lot of time. It is a very good product, but it is very complex to implement, change, develop, and integrate.
Read full review
Charles Dickens - PeerSpot reviewer
Effortlessly manage relationships with seamless contact data integration
The primary area to improve is creating deployable packages. When I buy into HubSpot, I have a list of checks, however, I am left to figure out how to use it. I start with a budget, and it's just a persistent sales demand. HubSpot should establish some pre-deployable packages that, when contracted, offer basic functionality. It is important to be clear about what it doesn't provide or what else is needed. I can outfit myself with my own tools or other options as I evaluate the board. They are building businesses for themselves. However, there's always a limiting function encountered. Understanding limitations upon entry would be beneficial so I don't constantly stumble upon unknown constraints. A package covering everything in a particular area without requiring the entire purchase would be excellent.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I rate my experience with Data Cloud a nine out of ten."
"We never had a problem with stability."
"The best thing about HubSpot is its clear workflow. Anyone can understand the flows of your contacts, your emails, their delivery dates, and the reasons behind their movements."
"The automations that HubSpot provides, such as creating sequences and the playbooks they have, are valuable."
"What I like most about HubSpot CRM is the ability to track how an interaction goes along the pipeline. I also like that you can use HubSpot CRM to schedule when you want a particular email to go out. Another valuable feature of the solution is having all your client information in a consolidated database."
"The most valuable feature of HubSpot CRM is the forms."
"The setup is very easy."
"We can track clients through the system, which is a great feature. It supports cross-functional teams."
"The initial setup process is straightforward."
"The feature that I find valuable is the customer 360-degree view and the marketing automation."
More HubSpot CRM pros
 

Cons

"Customizability is both an advantage and a disadvantage. While it provides a suitable solution with many pieces to integrate, it also adds complexity."
"It is a very good product, but it is very complex to implement, change, develop, and integrate."
"From the perspective of continuous improvements needed in the product, I would want the tool to be able to pull out more information about clients."
"In HubSpot CRM there are many subscription models. Some things are limited compared to the subscription models. For example, I cannot track all the tasks that I have in CRM at once. I need to click on the specific deal to see what the task is. This could improve in the future."
"Sometimes, the usability is not intuitive. There is a lot of work required to set it up the way I like."
"I believe that the navigation for sales representatives is not very good, and the tool needs improvement since it has become a mess with too much information to manage."
"HubSpot CRM could improve by reducing the price."
"HubSpot CRM could improve in integration with other solutions."
"We wanted to discover a list of clients that spend an average amount with us, and we just don't have that answer at this time. There just aren't enough answers being provided for the questions we have, and that's a real downside."
"Certain stability issues could be automatically addressed through automation measures that would ensure absolute stability."
More HubSpot CRM cons
 

Pricing and Cost Advice

Information not available
"The pricing is in a midrange if you line up the marketing tools."
"If one is a low price and ten is a high price, I rate the pricing as a five. HubSpot CRM is much more expensive than Salesforce. My company probably pays around 40 USD per user monthly."
"We are using HubSpot CRM’s free version."
"We use a paid version of Hubspot and we have an annual license."
"I do not recall the particulars of the licensing fees."
"HubSpot CRM is affordable."
"Pricing is based on the number of users."
"The pricing is reasonable."
More HubSpot CRM pricing and cost advice
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
13%
Performing Arts
11%
Comms Service Provider
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business39
Midsize Enterprise5
Large Enterprise8
 

Questions from the Community

What needs improvement with Data Cloud?
There was excessive difficulty to customize for our business processes, so you either change to how they have it set up or you spend money getting someone to fix it. It would work, but it was time-...
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What is your primary use case for Data Cloud?
We had Sales with Sales Cloud with a bunch of add-ons, and the things we wanted to do and the price was becoming untenable. So, we had to have an exit strategy. The main use cases were the same exa...
See all answers
What advice do you have for others considering Data Cloud?
It is considered the Data Cloud CRM now. We deployed it to approximately nine or ten people. On a scale of 1-10, I rate this solution a 7.
See all answers
What do you like most about HubSpot CRM?
The best thing about HubSpot is its clear workflow. Anyone can understand the flows of your contacts, your emails, their delivery dates, and the reasons behind their movements.
See all answers
What is your experience regarding pricing and costs for HubSpot CRM?
The cost is about the same price, currently charged monthly.
See all answers
What is your primary use case for HubSpot CRM?
We are a user of HubSpot CRM. We are not a customer because we use all the free modules of HubSpot CRM over the last years that we have used it. Because the CRM is free, we use the CRM. HubSpot CRM...
See all answers
 

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More HubSpot CRM Competitors
 

Product Reports

Buyer's Guide
CRM
September 2025
Data Cloud reportDownload Data Cloud product report
Buyer's Guide
HubSpot CRM
September 2025
HubSpot CRM reportDownload HubSpot CRM product report
 

Overview

Data Cloud provides businesses with a comprehensive platform for managing and analyzing vast data sets, empowering users to drive data-driven decisions effectively.

This platform offers robust capabilities enabling users to harness data for strategic insights. Key use cases include data warehousing, real-time analytics, and machine learning model deployment. Data Cloud stands out for its scalability, ease of integration with existing systems, and advanced security features. Users point out room for improvement regarding cost management and interface flexibility, which could enhance experience and efficiency.

What are the key features of Data Cloud?
  • Scalability: Handles vast data volumes, ensuring seamless performance expansion.
  • Integration: Easily integrates with current systems, facilitating smooth data flow.
  • Security: Offers robust features to safeguard sensitive information.
  • Analytics: Provides real-time data processing and advanced analytical tools.
  • Machine Learning: Supports deploying models to drive data-driven initiatives.
What benefits and ROI should users look for?
  • Enhanced Decision-Making: Access to actionable insights from accurate data.
  • Cost Efficiency: Optimizes data storage and processing costs.
  • Improved Performance: Boosts operational speed and productivity.
  • Data Accessibility: Ensures valuable information is readily available.
  • Increased Security: Protects data from potential threats.

Data Cloud is implemented in industries such as finance, healthcare, and retail to streamline data management and analytics. Financial institutions utilize it for risk assessment and fraud detection, whereas healthcare providers deploy it for patient data analysis. Retailers leverage its capabilities for inventory management and customer behavior insights, demonstrating versatility across sectors.

Salesforce

HubSpot CRM is a comprehensive customer relationship management software that helps businesses manage their sales, marketing, and customer service activities. It offers a wide range of features, including contact management, email tracking, deal tracking, and task management. 

With its intuitive interface and easy-to-use tools, HubSpot CRM allows users to streamline their sales processes, track customer interactions, and improve overall productivity. It also integrates seamlessly with other HubSpot products, such as marketing automation and customer service, providing a complete solution for businesses of all sizes. 

Whether you're a small startup or a large enterprise, HubSpot CRM can help you organize and grow your customer relationships.

HubSpot
 

Sample Customers

Information Not Available
digimind, easyrecrue, software2, subaru, suzuki
Buyer's Guide
Data Cloud vs. HubSpot CRM
September 2025
Free Report: Data Cloud vs. HubSpot CRM
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