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Cynet vs Trend Micro Smart Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.1
Cynet offers effective and affordable cybersecurity, providing immediate value and reducing management needs, enhancing user investment confidence.
Sentiment score
4.8
Trend Micro Smart Protection delivers positive ROI, preventing breaches, updating systems, and supporting financial and reputational benefits over time.
The return on investment with Cynet is pretty good, as it doesn't require a dedicated resource to manage, being highly automated.
 

Customer Service

Sentiment score
7.4
Cynet's customer service is generally praised for responsiveness, though some users desire faster support and wider geographic coverage.
Sentiment score
5.1
Trend Micro Smart Protection's customer service varies; premium is effective, but standard support often faces delays and availability issues.
Based on our needs, they schedule remote sessions and resolve the issues.
My experience with the technical support of Cynet is excellent; they are just one click away.
Their SOC side support, when a threat is detected, is excellent.
The agent is very light, and it doesn't cause any issues on the machine.
 

Scalability Issues

Sentiment score
7.6
Cynet offers scalable, flexible deployment for medium to enterprise businesses, supporting various systems and user bases efficiently.
Sentiment score
8.0
Trend Micro Smart Protection scales effectively for businesses of all sizes with positive feedback on performance and flexibility.
The solution is highly scalable.
We can deploy Cynet for 50,000 users, and we have deployed it at that scale, with the capability to scale higher to 100,000 users without any challenges.
The solution is easy to scale.
 

Stability Issues

Sentiment score
8.1
Cynet is favored for its stability, reliability, minimal system impact, and users' long-term satisfaction despite minor Linux update issues.
Sentiment score
7.7
Trend Micro Smart Protection is stable, reliable, and well-rated, though improved compatibility with major vendors could enhance user experience.
Within six years of usage, we have not had any issues such as outages or downtime.
 

Room For Improvement

Cynet should enhance mobile support, integration, customization, usability, and AI features, with better incident data and third-party integrations.
Trend Micro Smart Protection needs enhancements in management tools, AI, compatibility, support, pricing, integration, and threat detection features.
There should be more options than deploying solely through group policy, as the assumption that GPO is working isn’t always the case.
One area where Cynet needs improvement is tamper protection for Mac and Linux agents.
Having a DLP feature would also add value.
We've experienced compatibility issues with Windows endpoint protection.
 

Setup Cost

Cynet offers competitive pricing with flexible licensing, appreciated for its cost-benefit ratio and comprehensive features by enterprise buyers.
Trend Micro Smart Protection pricing varies widely, seen as competitive yet sometimes more expensive, with extensive licensing terms.
Cynet does not ask for additional costs for add-on features.
I think the pricing of Cynet is fair and one of the better options in the market.
The price of Cynet is reasonable considering its features and support.
However, their pricing is comparable to CrowdStrike.
 

Valuable Features

Cynet delivers seamless threat detection with automation, scalability, and low management effort, featuring advanced EDR/XDR capabilities and 24/7 support.
Trend Micro Smart Protection delivers comprehensive security with robust features, low resource usage, scalability, and seamless IT system integration.
These features manage our infrastructure's cybersecurity effectively.
The SOAR function, deception, and forensics are very useful.
The most valuable feature is the UBA (User behavior analysis). It has integration with SIEM solutions, allowing us to share our logs to third-party SIEM servers.
The most effective features of Trend Micro Smart Protection are its antivirus and malware capabilities.
 

Categories and Ranking

Cynet
Ranking in Endpoint Protection Platform (EPP)
15th
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
45
Ranking in other categories
Security Information and Event Management (SIEM) (11th), User Entity Behavior Analytics (UEBA) (3rd), Endpoint Detection and Response (EDR) (14th), Threat Deception Platforms (3rd), Network Detection and Response (NDR) (5th), Extended Detection and Response (XDR) (10th), Ransomware Protection (4th)
Trend Micro Smart Protection
Ranking in Endpoint Protection Platform (EPP)
36th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
44
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Cynet is 1.3%, up from 1.2% compared to the previous year. The mindshare of Trend Micro Smart Protection is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Cynet1.3%
Trend Micro Smart Protection0.8%
Other97.9%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Roshan Jadhav - PeerSpot reviewer
Has improved threat detection and streamlined incident analysis through centralized control and AI-driven insights
People are looking for Cynet because it has next-generation threat protection that detects zero-day threats. It has UEBA (user entity behavior analysis), threat hunting features, and storage device control where we can create profiles and block unauthorized USB storage devices. We can also create threat protection policies to detect malware, ransomware, and many other threats. The most valuable feature is the UBA (User behavior analysis). It has integration with SIEM solutions, allowing us to share our logs to third-party SIEM servers. Cynet has AI integration which showcases complete forensic data about threats, making it very easy to understand what happened with the system and what type of incident was detected. Autonomous breach protection is a feature of Cynet which can detect and mitigate known and unknown threats based on signatures. If there are any signature-less files, malware, or ransomware, it will detect them based on autonomous breach protection capabilities. The centralized management console provides a dashboard where we can see four types of attack vectors and incident counts in real-time. It continuously scans the radar and shows open alerts related to files, hosts, users, or networks. We can easily export these alerts and send reports via email.
Amey Darekar - PeerSpot reviewer
Offers centralized security management and flexibility
The improvements required in the product depend on how it is used, meaning it can be used for endpoint security or email and collaboration security. The web gateway is used along with anti-malware, advanced protection, URL filtering, application control, and data protection. I don't have any improvements to suggest in the tool as of now, and not at least for now, as per my security assessment. There are certain concerns with the product's stability, so it is an area where improvements are required.
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
10%
Financial Services Firm
9%
Comms Service Provider
9%
Performing Arts
13%
Manufacturing Company
12%
Computer Software Company
10%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise7
Large Enterprise12
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise14
Large Enterprise16
 

Questions from the Community

When evaluating User Activity Monitoring, what aspect do you think is the most important to look for?
The support team that stands behind the detection and response. Is there adequate expertise and are they behind you 24x7x365? Cynet CyOps has been there for us.
What do you like most about Cynet?
In terms of incident response, Cynet can contain attacks, offer a trial period to customers, and uninstall if not continued. The most valuable aspect is its integration capabilities, covering endpo...
What is your experience regarding pricing and costs for Cynet?
Cynet is not very costly. We can refer it to other customers because Cynet does not ask for additional costs for add-on features. They provide an all-in-one platform in a single license. We don't h...
What do you like most about Trend Micro Smart Protection?
The tool offers centralized security management. The tool's deployment is flexible.
What is your experience regarding pricing and costs for Trend Micro Smart Protection?
I find that Trend Micro Smart Protection is affordable; I don't think it can be quite expensive.
What needs improvement with Trend Micro Smart Protection?
Technical support needs to be improved. We had a customer move from Trend Micro because they didn't the support. Both response time and ownership are the problems with support. Trend Micro Smart Pr...
 

Also Known As

No data available
Trend Micro Smart Protection Complete
 

Overview

 

Sample Customers

Meuhedet, East Boston Neighborhood Health Center
Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
Find out what your peers are saying about Cynet vs. Trend Micro Smart Protection and other solutions. Updated: September 2025.
872,706 professionals have used our research since 2012.