We performed a comparison between SentinelOne Singularity Complete and Cynet based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: SentinelOne Singularity Complete is praised for its dependable threat prevention and ability to reverse ransomware file encryption. Cynet offers strong ransomware protection and an intuitive interface. SentinelOne could improve its automation, machine learning, and AI capabilities while improving reporting and integration. Users suggest improving network monitoring and strengthening integration with other tools. Cynet needs to expand device support and add customization options.
Service and Support: Customers have been pleased with SentinelOne’s customer service. Reviews highlighted the support team’s responsiveness and efficiency. Cynet's customer service is consistently lauded for its excellence. They have a dedicated support team that is available round the clock, and they also have a contingency plan for urgent incidents.
Ease of Deployment: Users find the initial setup for SentinelOne Singularity Complete to be quick and painless, with helpful support from the vendor team. Cynet’s setup is highly efficient, with the ability to configure thousands of devices quickly.
Pricing: Some reviewers thought SentinelOne Singularity Complete is reasonably priced and competitive, while others say it’s costlier than many alternatives. Customers generally view Cynet's pricing and licensing experience as affordable and a good value for its features.
ROI: SentinelOne Singularity Complete yields an ROI by saving money and protecting against ransom attacks. Other users noted its valuable dashboard data and low CapEx requirements. Cynet yields an excellent ROI by preventing cyberattacks and safeguarding sensitive data.
Comparison Results: Our users prefer SentinelOne Singularity Complete over Cynet. They highlight the solution's effectiveness in mitigating threats and protecting against ransomware. Users also appreciate its comprehensive protection, user-friendly interface, and valuable features like Ranger functionality. Cynet users suggest improvements in device support, customization options, and network monitoring.
"Its most significant advantage lies in its affordability."
"It's a great threat intelligence source for us, providing alerts for things it detects on the network and on the machines. We've used it often when there is a potential incident to see what was done on a computer. That works quite nicely because you can see everything that the user has done..."
"The product is very easy to use."
"The most valuable feature of the solution stems from the fact that Microsoft Defender XDR is easy to integrate with other Microsoft platforms or products."
"I like 365 Defender's advanced threat hunting. The dashboard is user-friendly with templates for site policies, etc. The most important use case is evaluating the risk links and applications."
"The timeline feature is excellent. I also like the phishing simulation. We have phishing campaigns to educate employees and warn them about these threats."
"Setting up Microsoft 365 Defender is easy. It's a user-friendly solution that provides threat protection. It has good stability and scalability."
"There is also one dashboard that shows us the status of many controls at once and the details I can get... It gives a great overview of many areas, such as files, emails, chats, and links. Even with the apps, it gives you a great overview. In one place you can see where you should look into things more deeply..."
"In terms of incident response, Cynet can contain attacks, offer a trial period to customers, and uninstall if not continued. The most valuable aspect is its integration capabilities, covering endpoints and network data for a comprehensive view of threats."
"I have found the continued support and pretty much all the features to be valuable. They all stand out as being positive. It continues to detect unusual activity when it's supposed to, and so far we haven't had any issues."
"The level of automation is very good because the majority of the time, it blocks the attacks without requiring anything from our side. The technicians don't have to do anything. They are just alerted about what happened. So, the user intelligence works quite well."
"We are using almost all of the features and we find it quite good overall."
"Its ability to revert back from a previous state is quite notable. This feature is particularly valuable because, for maintaining integrity, it can inspect the socket for any firewall modifications. In practice, it allows us to return to a previous configuration when everything was functioning correctly."
"I like that it is possible to use the solution to check more information about the users' devices."
"The initial setup is simple and user-friendly."
"The initial setup is very fast and very easy."
"The threat detection and prevention capabilities are valuable, providing development programming support that enables us to perform fair investigations."
"The tool saves 50% of the staff's time."
"The most valuable feature is that it does what it says it will do. It fulfills its claims. It’s not really common for products to do that today."
"The most valuable feature varies from client to client but having absolute clarity of what happened and the autonomous actions of SentinelOne are what most people find the most assuring."
"I have found the most valuable feature to be the rapid threat detection."
"I like the centralized management with the web dashboard."
"The 365 management and analytics from the cloud is another great feature."
"It is easy to collect and retain logs with SentinelOne."
"The user interface of Microsoft 365 Defender could improve. They could make it simpler."
"Stability could be improved by avoiding frequent changes to the interface."
"The solution could improve by having better machine learning and AI. Additionally, the interface, documentation, and integration could be better."
"The support team is not competent or responsive."
"The mobile app support for Android and iOS is difficult and needs improvement."
"The data recovery and backup could be improved."
"This solution could be improved if it included features such as those offered by Malwarebytes."
"Microsoft 365 Defender does not have a unique package with emerging endpoint security technologies, such as EDR and XDR."
"In future releases, I would like to see cloud security aspects included."
"They have some things in the pipeline, we understand, and they're going to be able to support Android and all these other devices soon. The key is the devices - which is an aspect that is lacking right now. Every company has that problem, not just Cynet."
"Its dashboard is not so good. On the dashboard, they don't show the count for client endpoints, which is a failure of this product. This count should be shown on the dashboard. I have 1,000 clients, but I can't see it anywhere on the dashboard."
"I think the technical support could be better."
"I would like to see support for mobile protection and some additional reports included."
"Cynet could improve when a reverse proxy is being used to connect to the servers. There could be an easier configuration because it is not plug-and-play."
"Increased application for SOAR abilities across interconnected devices would be a welcome improvement."
"One thing to note is that I highly recommend adding a deep learning-based prevention environment as an additional layer to Cynet. However, I always advise my customers to start with Cynet or XDR, for example, and then focus on the people, technology, and processes involved. This is the best approach to ensure that you are not breached with ransomware. While Cynet can prevent most attacks, there have been cases where ransomware has been quicker than Cynet's detection capabilities. In these situations, an additional tool is necessary to ensure complete protection, and that is what I sell as well."
"The ease of use can be better in Deep Visibility. It is not always the easiest. If I have not been in there in the Deep Visibility module for a long time, I do not always find it that easy to use. I tend to go and have to consult the help quite often if I have not been in there a long time."
"This solution would be more attractive to customers if the price were lower."
"I would appreciate it if they would consider providing a comprehensive vulnerability assessment report that goes beyond just application vulnerabilities."
"They can improve the administrative interface. They can make it more user-friendly."
"They have tiers of support like most companies do. For the first three years, we had the top tier of their support and we would get a response from a technician quickly. We didn't have many things we had to ask of them. They would be very quick. We are now one tier down from that. The SLA for us is no longer within an hour or two. It's within half a day or something like that. As far as if I do ask a question of them, it is a little slower than what it used to be. I understand that we're at a lesser tier, but sometimes it feels like that could be a little better. I have to preface that by specifying that we're no longer paying for their top tier support."
"One of the areas which would benefit from being improved is the policies. There are still software programs where we need to manually program in the policies to tell the system, "This program is legitimate." Some level of AI-based automation in creating those policies would go a long way in improving the amount of time it takes to deploy the system."
"There aren't enough reporting capabilities for decision-makers."
"The most difficult part of using Singularity Complete is logging in, as they often update the management console."
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Cynet is ranked 15th in Endpoint Protection Platform (EPP) with 35 reviews while SentinelOne Singularity Complete is ranked 2nd in Endpoint Protection Platform (EPP) with 176 reviews. Cynet is rated 8.8, while SentinelOne Singularity Complete is rated 8.8. The top reviewer of Cynet writes "Provides memory protection, device control, and vulnerability management". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". Cynet is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, ESET Endpoint Protection Platform, Cortex XDR by Palo Alto Networks and Darktrace, whereas SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and VMware Carbon Black Endpoint. See our Cynet vs. SentinelOne Singularity Complete report.
See our list of best Endpoint Protection Platform (EPP) vendors, best Extended Detection and Response (XDR) vendors, and best Endpoint Detection and Response (EDR) vendors.
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