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Cybereason Endpoint Detection & Response vs GravityZone Business Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Cybereason EDR boosts network visibility, reduces threat response time by 50%, and offers ROI in 12-24 months.
Sentiment score
6.5
GravityZone Business Security offers cost-effective protection and efficiency, with reduced manual updates and strong threat defense.
Comparatively, these American products are much better.
The primary ROI is achieving high safety levels for our network.
 

Customer Service

Sentiment score
5.0
Cybereason's customer service is competent and knowledgeable, though escalations can cause delays, especially without partnership status.
Sentiment score
7.5
GravityZone Business Security offers prompt, effective support with quick issue resolution and language-specific assistance, despite occasional response delays.
Nine is great actually since we have people available when we ask, and they know what they are talking about.
if you're a partner with them, they provide fairly good support through a concept called invest support.
Services like updates are handled professionally, ensuring stability and operational continuity.
 

Scalability Issues

Sentiment score
6.2
<p>Cybereason Endpoint Detection &amp; Response is highly scalable, effectively supporting large organizations with seamless expansion and flexible adaptation.</p>
Sentiment score
8.5
GravityZone Business Security smoothly scales with growth, simplifies expansions, and integrates licenses and devices with minimal server changes.
GravityZone has scaled effortlessly as our organization has expanded, accommodating more devices and users without needing additional server purchases.
The effort of managing ten clients and the effort of managing ten thousand clients is insignificant.
It is quite scalable and easily scalable.
 

Stability Issues

Sentiment score
5.5
Cybereason EDR is reliable with occasional upgrade issues, but improves system speed, and support resolves performance concerns.
Sentiment score
8.7
GravityZone Business Security is praised for stability, reliable performance, ease of management, and superior threat protection despite occasional update issues.
We inform Cybereason about any issues, and they work on a new solution, either with an update or a custom fix in anticipation of the next update.
Maintaining this stability helps mitigate major issues in our IT environment.
 

Room For Improvement

Cybereason needs better support, simpler deployment, and enhanced features, including automation, dashboard design, and compatibility improvements.
GravityZone Business Security needs improvements in integration, user interface, performance, and additional features to enhance efficiency and ROI.
We have disabled all the external media via GravityZone Business Security policies, but when connecting a device such as a phone, it was getting detected, and users were able to read and write files.
It's not designed with current standards; it's not HTML5 and doesn't work well for navigation.
More customization freedom to accommodate unique environment needs could enhance the solution's flexibility.
 

Setup Cost

Cybereason offers a competitively priced, comprehensive EDR solution with potential cost benefits for experienced users in enterprises.
GravityZone Business Security is cost-effective, charging around $1 per device monthly, with competitive three-year licensing deals.
GravityZone is one of the cheapest solutions among its competitors.
Datto is offering a bundle for less than what we pay for Bitdefender.
The pricing is very reasonable.
 

Valuable Features

Cybereason EDR offers real-time threat visibility, automatic isolation, and extensive threat-hunting for efficient endpoint management and minimal false positives.
GravityZone Business Security offers comprehensive protection, easy management, cost-effectiveness, and detailed risk analysis, making it highly reliable.
What I find most valuable is the clarity of the platform.
The best part is the risk management; it gives me real relief, and an overall idea of what all my systems are exposed to, where my weaknesses lie, and how I can address them—whether it's misconfigurations, user behavior creating the risk, or the OS software that isn't getting patched, or critical CVs that aren't getting mitigated.
The threat detection capability is outstanding with no issues at all.
Bitdefender's information is very thorough and allows us to understand when we need to wipe the system.
 

Categories and Ranking

Cybereason Endpoint Detecti...
Ranking in Endpoint Protection Platform (EPP)
41st
Average Rating
7.8
Reviews Sentiment
5.6
Number of Reviews
22
Ranking in other categories
Endpoint Detection and Response (EDR) (34th)
GravityZone Business Security
Ranking in Endpoint Protection Platform (EPP)
27th
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Cybereason Endpoint Detection & Response is 0.8%, down from 1.1% compared to the previous year. The mindshare of GravityZone Business Security is 1.6%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
GravityZone Business Security1.6%
Cybereason Endpoint Detection & Response0.8%
Other97.6%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Ivan Burke - PeerSpot reviewer
Offers useful threat hunting and response capabilities but struggles to justify cost for smaller deployments
I mostly work with incident response, so I work with a bunch of them interchangeably, but mostly with the EDR components; I also get involved with some of the XDR components, especially for the cloud. Regarding analysis features, such as deep behavioral detection, I do use it sometimes; I usually don't use the automated version of it, as I prefer threat hunting directly, depending on if the season is available. I know some of them have pretty good analytics engines, but I tend to do the threat hunting on my own. I manage incident response for a bunch of companies, so some of them have Cybereason Endpoint Detection & Response integrated into Sentinel, some into Fortinet, and others into various tools. When considering cost-effectiveness, their pricing structure works such that if you're a large organization with more than a thousand endpoints to deploy to, then Cybereason Endpoint Detection & Response is worthwhile. But for anything less than 300, it's too expensive; obviously, the more you buy, the better the price, making it cheaper for you. Cybereason Endpoint Detection & Response best fits enterprise-level businesses such as huge corporations; however, we are in the process of removing it from many of our endpoint clients because it's not really showing enough value for them at the moment. We're trying to see how we can improve it with some of our clients, but at the moment, it's struggling compared to other EDR solutions that we have deployed. On a scale of one to ten, I rate Cybereason Endpoint Detection & Response a six.
Wesam Qashou - PeerSpot reviewer
Achieving nearly complete protection with reliable configuration management and effective technical support
The most valuable features of GravityZone Business Security are its anti-malware and anti-virus capabilities. The firewall policies are considered very powerful, and it prevents many malicious issues. The solution has its own definitions for viruses or malware, providing timely detection updates. Additionally, their technical support is very effective, with knowledgeable engineers handling cases efficiently.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
12%
Manufacturing Company
8%
Comms Service Provider
7%
Computer Software Company
19%
Comms Service Provider
14%
Government
7%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise13
By reviewers
Company SizeCount
Small Business15
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for Cybereason Endpoint Detection & Response?
Comparison with other products showed it be cheaper than some larger competitors. Set up cost for us were cheaper as we already had users experienced with the product in other business units. Initi...
What is your primary use case for Cybereason Endpoint Detection & Response?
My main use case for Cybereason Endpoint Detection &amp; Response is mostly for incident response.
What do you like most about Bitdefender GravityZone Elite?
The product provides endpoint visibility and portal updates, which are very helpful.
What needs improvement with Bitdefender GravityZone Elite?
There are three main areas for improvement: Windows firewall, content filter, and support. This is one observation, though I have not studied it in length. When studying in depth, we have faced man...
What is your primary use case for Bitdefender GravityZone Elite?
We have partnerships with all of these vendors including Sophos, Bitdefender, Microsoft, Palo Alto, and many other vendors. We collect product reviews for them by calling on their behalf and asking...
 

Also Known As

Cybereason EDR, Cybereason Deep Detect & Respond
GravityZone Elite
 

Overview

 

Sample Customers

Lockheed Martin, Spark Capital, DocuSign, Softbank Capital
Archdiocese, Northstar, SeSa, W&W Informatik, Yamaha Motor Europe
Find out what your peers are saying about Cybereason Endpoint Detection & Response vs. GravityZone Business Security and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.