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CyberArk Privileged Access Manager vs Hitachi ID Privileged Access Manager [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Privileged Access ...
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
229
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (3rd), Privileged Access Management (PAM) (1st), Mainframe Security (2nd), Operational Technology (OT) Security (3rd)
Hitachi ID Privileged Acces...
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Atul-Gujar - PeerSpot reviewer
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
DR
Responsive support, requires little maintenance, but configuration could be easier
Hitachi ID Privileged Access Manager is cumbersome and it does not operate by itself and relies on other solutions. Overall the way you configure things is a bit awkward compared to other solutions, such as Cyberark and Thycotic. The interface could be more intuitive, some features I expected to be easily accessible I had to search around for them. There needs to be more centralization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Session monitoring is excellent. It may be the solution's most valuable aspect."
"On the EBB user side, we were able to secure all the server root passwords and admin for Windows. This was a big win for us."
"The product has allowed us to improve both the management and access to privileged credentials, while also creating a full audit trail of all activities happening within isolated sessions of all tasks and activities taking place within the solution."
"It's secure and reliable. I especially appreciate that it's locked down and only allows access to authorized components."
"It enables us to secure accounts and make sure they are compliant."
"It has the ability to scale out. We have scaled out quite a bit with our product and use of it to get to multiple locations and businesses, so it has the breadth to do that."
"I appreciate the ease of use for support analysts."
"DVR like video recording and text-based recording for easier audits."
"If you using IGA or access controls solutions then this solution is a good addon. Once Hitachi ID Privileged Access Manager is set up it does not require a lot of maintenance or attention."
 

Cons

"The main challenge was integrating with in-house IT and business applications, which are not standard. We needed to create special updates for that kind of integration."
"It should be easier to install. It is a comprehensive product, which makes it difficult to install. You need to have their consulting services in order to get it all installed and set up correctly because there is so much going on. It would be nice if there were an easier way to do the installation without professional services. I suspect they get a fair amount of their money from professional services. So, there is not a huge incentive."
"There is a learning curve when it comes to planning out the deployment strategy, but once it is defined, it runs itself."
"CyberArk has two disadvantages; the first is that it's insanely expensive and the other is it's very complex."
"There should be more models and licensing plans for this software."
"There are upwards of six components you need to set it up. And you might need anywhere from two to five servers. It takes some work to set that up, especially in a larger environment."
"Customer support is somewhat lacking. They are often unavailable on Fridays, and the support process, such as raising a call or case, can take too long."
"Regarding pricing for CyberArk Privileged Access Manager, it is quite costly, with premium pricing, making it more suitable for mid-to-large enterprises rather than small businesses and startups."
"Hitachi ID Privileged Access Manager is cumbersome and it does not operate by itself and relies on other solutions. Overall the way you configure things is a bit awkward compared to other solutions, such as Cyberark and Thycotic. The interface could be more intuitive, some features I expected to be easily accessible I had to search around for them. There needs to be more centralization."
 

Pricing and Cost Advice

"The pricing for CyberArk Privileged Access Manager is quite expensive, and the pricing varies from region to region. In APAC, CyberArk Privileged Access Manager can be obtained for less than in North America, according to my understanding."
"Its price is high. I have also worked with Delinea. CyberArk is comparatively expensive compared to other PAM solutions, such as Delinea, especially during renewal."
"In comparison to other products on the market, CyberArk is a more costly product."
"CyberArk Privileged Access Manager is more expensive than its competitors, such as BeyondTrust, Delinea, and ManageEngine PAM360."
"Before we bought it, they were licensing each function individually, which got complicated and very expensive. When we decided to buy it, it was much more straightforward and still quite expensive, but it brings a lot of value and risk reduction to the organization."
"The pricing for CyberArk is on the higher side compared to other Privileged Access Management products. Something should be done regarding enterprise licensing for long-standing customers."
"I haven't seen the numbers. I know it is not cheap, but I don't know what it is. I would rate it a six out of ten in terms of pricing. It is definitely more expensive than the other product, but it also provides more functionality, and it is modular too. So, we pay for the functionality we're actually going to use, and that's nice."
"CyberArk is good at what they do, and the price reflects that. You have to pay the price for the same."
"The price of the solution is reasonable."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
14%
Manufacturing Company
9%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business60
Midsize Enterprise41
Large Enterprise171
No data available
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
There has been no reduced cost associated with CyberArk Privileged Access Manager, as when it is required, you must pay for their licensing and prepare the full environment. While there are costs f...
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Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
No data available
 

Overview

 

Sample Customers

Rockwell Automation
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Find out what your peers are saying about CyberArk, Delinea, One Identity and others in Privileged Access Management (PAM). Updated: August 2025.
867,676 professionals have used our research since 2012.