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CyberArk Privileged Access Manager vs Hitachi ID Privileged Access Manager [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Privileged Access ...
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
224
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (2nd), Privileged Access Management (PAM) (1st), Mainframe Security (2nd), Operational Technology (OT) Security (3rd)
Hitachi ID Privileged Acces...
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Abdul Durrani - PeerSpot reviewer
Enables granular and secure access with just-in-time access and Zero Trust model
CyberArk provides a good amount of control over access types. However, as a future enhancement, having additional features for cross-platform integration would be beneficial. It would be good to have integrations with other tools and firewalls, such as Zscaler and CrowdStrike. Although I am not fully aware of recent updates, more cross-platform integration would be valuable. A SOC analyst would like to have centralized access in terms of information flowing in even for privileged access management. They would like to have control over everything instead of opening four to five tabs for different sorts of information. Cross-platform integration would help with that. Customers also want CyberArk's pricing to be better so that they can implement it further and have more licenses. Implementing a privileged access management solution can be challenging. It would be great if CyberArk could provide recommendations based on the compliance standards of an organization. It would help system admins ensure that all the required ports are closed and the systems are being managed properly. If any system is not being used anymore, any ports opened for that system need to be closed. Having such recommendations would be helpful.
DR
Responsive support, requires little maintenance, but configuration could be easier
Hitachi ID Privileged Access Manager is cumbersome and it does not operate by itself and relies on other solutions. Overall the way you configure things is a bit awkward compared to other solutions, such as Cyberark and Thycotic. The interface could be more intuitive, some features I expected to be easily accessible I had to search around for them. There needs to be more centralization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Customer support has been very helpful and responsive."
"I appreciate CyberArk's real-time capabilities. I can secure critical sessions, such as SSH or database sessions. As a security professional, I have real-time visibility into ongoing sessions. If anything suspicious occurs, I can terminate or freeze the session, which is part of user behavior analytics."
"One of the best features of CyberArk Privileged Access Manager is the capability of Privileged Session Manager (PSM) because it provides visibility into user activities, audit ability, and traceability."
"We've written over a hundred custom connectors ourselves that allow us to do all types of privileged session management for various applications. On top of that, the rest of the API-based central credential providers allow us to get away from credentials that may be hard-coded in the script or some application."
"The central password manager is the most valuable feature because the password is constantly changing. If an outsider threat came in and gained access to one of those passwords, they would not have access for long."
"The threat analytics is an important feature."
"It enables companies to automate password management on target systems gaining a more secure access management approach."
"The most valuable feature is the special management. It records the activity and the actions that we use for auditing."
"If you using IGA or access controls solutions then this solution is a good addon. Once Hitachi ID Privileged Access Manager is set up it does not require a lot of maintenance or attention."
 

Cons

"CyberArk Enterprise Password Vault can improve the distributive vault feature. Distributing the vault in multiple areas and multiple data centers should improve."
"In the beginning, CyberArk Privileged Access Manager didn't have a multifactor authentication feature, so that was an area for improvement, but now it's part of the solution. Having just one console for two CyberArk products would be good, particularly for the CyberArk Privileged Access Manager and the CyberArk Endpoint Privilege Manager, with the latter being a product for endpoint management that supports the workstations and allows you to manage workstations. In the next update of CyberArk Privileged Access Manager, it would be good to have a local agent where you can manage all users and processes, and have an agent on the servers such as Linux and Windows."
"One area for improvement is the plug-in development challenge. Although CyberArk provides a plug-in generator utility, it does not fully meet our needs, particularly for web-based applications. The plug-in generator currently works only for Telnet and SSH connections. We cannot generate a plug-in for web-based applications."
"The tool’s pricing and scalability can be better."
"I would like easier integrations for creating an online dashboard that executives would look at or are able to run reports from the tool."
"The documentation is rather basic and it is missing many use cases."
"Initial setup is complex. Lots of architecture, lots of planning, and lots of education and training are needed."
"They are taking two to three days for resolution are too slow. Customers, including myself, do not want to wait this long for solutions."
"Hitachi ID Privileged Access Manager is cumbersome and it does not operate by itself and relies on other solutions. Overall the way you configure things is a bit awkward compared to other solutions, such as Cyberark and Thycotic. The interface could be more intuitive, some features I expected to be easily accessible I had to search around for them. There needs to be more centralization."
 

Pricing and Cost Advice

"This solution is expensive."
"With the current model of licensing, for my use cases, sometimes it's hard to convince the management and get budget approvals for it. It's expensive and you're not getting anything new. It's just a control, but in terms of risk, you are covering a big impact on the company. Improvement in the licensing prices is something I would want to have."
"Since CyberArk is at the top of the Gartner list, the cost is indeed on the higher side, but customers must discern which entities are essential to purchase. They should weigh the cost against the quality received."
"From a client perspective, CyberArk's pricing is fair but there is a significant increase each year. They should limit the price increase because this could potentially drive customers to other partners. Price changes should be at defined intervals. There should not be sudden jumps."
"Pricing is quite high and it could be improved."
"Its price is high. I have also worked with Delinea. CyberArk is comparatively expensive compared to other PAM solutions, such as Delinea, especially during renewal."
"It's an affordable platform."
"This solution is considered to be more expensive than others out there on the market today."
"The price of the solution is reasonable."
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Top Industries

By visitors reading reviews
Educational Organization
16%
Financial Services Firm
14%
Computer Software Company
14%
Manufacturing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
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Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
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Overview

 

Sample Customers

Rockwell Automation
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Find out what your peers are saying about CyberArk, Delinea, One Identity and others in Privileged Access Management (PAM). Updated: June 2025.
860,632 professionals have used our research since 2012.