We performed a comparison between CyberArk Privileged Access Manager and Hitachi ID Privileged Access Manager based on real PeerSpot user reviews.
Find out in this report how the two Privileged Access Management (PAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"We also use CyberArk’s Secrets Manager. Because AWS is the biggest area for us, we have accounts in AWS that are being rotated by CyberArk. We also have a manual process for the most sensitive of our AWS accounts, like root accounts. We've used Secrets Manager on those and that has resulted in a significant risk reduction, as well."
"All of the features of CyberArk Privileged Access Manager are valuable."
"Their legacy of more than 20 years is very valuable. It brings a lot of stability to the product and a wide variety of integration with the ecosystem. Because of these factors, it has also been very successful in deployment. So, the legacy and integration with other technologies make the PAM platform very stable and strong. In terms of features, most of the other vendors are still focusing just on the privileged access management or session recording, but CyberArk has incorporated artificial intelligence to make PAM a more proactive system. They have implemented threat analytics into this, and there is also a lot of focus on domain controller production, Windows Server protection, and stuff like that. They have also further advanced it with the security on the cloud and DevOps systems. They have a bundle licensing model, which really helps. They don't have a complex licensing model. Even though in our market, people say CyberArk is expensive as compared to some of the other products, but in terms of overall value and as a bundling solution, it is an affordable and highly scalable product."
"Creating policies and the password rotation feature have been valuable. We don't have to memorize our password for the ADM account."
"It is a single tool that isolates possible kinds of malware. You get lateral movement blocking and auditing information, e.g., you know who is doing what. You are getting protections from the service as well as a useful environment. All your admins can easily go in and out of your company while accessing your servers in a secure way, even if they are working abroad."
"It is a robust product."
"The automatic rotation of credentials is probably the most useful feature."
"I found it valuable that CyberArk Privileged Access Manager can be integrated with PTA (privileged threat analytics), and this means that it will tell you if there's a risk to the logins and signs of risk and if risky behavior is observed. It's a good feature. Another good feature is the CPM (central password manager) because it helps you rotate the passwords automatically without involving the admins. It can go and update the scheduled tasks and the services. At the same time, if there's an application where it cannot do all of these, CPM will trigger an automatic email to the application owners, telling them that they should go ahead and change the password. This allows you to manage the account password that CyberArk cannot manage, which helps mitigate the risk of old passwords, where the password gets compromised, and also allows you to manage the security of the domain."
"If you using IGA or access controls solutions then this solution is a good addon. Once Hitachi ID Privileged Access Manager is set up it does not require a lot of maintenance or attention."
"If you are an administrator or architect, then the solution is kind of complicated, as it is mostly focused on the end user. So, they need to also focus on the people who are implementing it."
"They need to provide better training for the System Integrator."
"When I was a component owner for PAM's Privileged Threat Analytics (PTA) component, what I wanted was a clear mapping to the MITRE ATT&CK framework, a framework which has a comprehensive list of use cases. We reached out to the vendor and asked them how much coverage they have of the uses cases found on MITRE, which would have given us a better view of things while I was the product owner. Unfortunately they did not have the capability of mapping onto MITRE's framework at that time."
"It should be easy to use for non-technical people. Its interface can be a bit difficult. Some parts of its interface are not very intuitive. Some of the controls are hidden, and instead of having a screen with all the controls for that account on it, you have to use menus and other similar things."
"Many of the infrastructure folks who use the product dislike it because it complicates their workflow. They get a little less control, and they have to go through a specific solution. It proactively logs in for them, which obfuscates some of the issues that they may be troubleshooting."
"We found a lot of errors during the initial setup. They should work to improve the implementation experience and to remove errors from the process."
"What could be improved in CyberArk Privileged Access Manager is the licensing model. It should be more flexible in terms of the users. Currently, it's based on the number of users, but many users only log in once in four months or once in five months. It would be great if the licensing model could be modified based on user needs. We even have users who have not logged in even once."
"In the beginning, CyberArk Privileged Access Manager didn't have a multifactor authentication feature, so that was an area for improvement, but now it's part of the solution. Having just one console for two CyberArk products would be good, particularly for the CyberArk Privileged Access Manager and the CyberArk Endpoint Privilege Manager, with the latter being a product for endpoint management that supports the workstations and allows you to manage workstations. In the next update of CyberArk Privileged Access Manager, it would be good to have a local agent where you can manage all users and processes, and have an agent on the servers such as Linux and Windows."
"Hitachi ID Privileged Access Manager is cumbersome and it does not operate by itself and relies on other solutions. Overall the way you configure things is a bit awkward compared to other solutions, such as Cyberark and Thycotic. The interface could be more intuitive, some features I expected to be easily accessible I had to search around for them. There needs to be more centralization."
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CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 34 reviews while Hitachi ID Privileged Access Manager is ranked 16th in Privileged Access Management (PAM) with 1 review. CyberArk Privileged Access Manager is rated 8.4, while Hitachi ID Privileged Access Manager is rated 7.0. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of Hitachi ID Privileged Access Manager writes "Responsive support, requires little maintenance, but configuration could be easier". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Azure Active Directory (Azure AD), WALLIX Bastion, Delinea Secret Server and SailPoint IdentityIQ, whereas Hitachi ID Privileged Access Manager is most compared with .
See our list of best Privileged Access Management (PAM) vendors.
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