Ping Identity Platform and CyberArk Identity are competitive in the identity management sector. CyberArk Identity has an edge with its advanced feature set, though Ping Identity Platform is appreciated for cost-effectiveness and support quality.
Features: Ping Identity Platform excels in simple integration, user-friendliness, and security via easy device management and multi-factor authentication. CyberArk Identity is known for its robust security with password rotation and adaptive interfaces, enhanced by threat detection capabilities.
Room for Improvement: Ping Identity Platform could benefit from more advanced threat detection, expanded enterprise integrations, and enhanced mobile capabilities. CyberArk Identity might improve by simplifying deployment processes, increasing customization options, and reducing complexity in user administration.
Ease of Deployment and Customer Service: Ping Identity Platform provides swift deployment and excellent customer service with intuitive configuration. CyberArk Identity offers comprehensive support suitable for complex environments requiring more technical expertise.
Pricing and ROI: Ping Identity Platform offers competitive pricing with lower setup costs and quick ROI. CyberArk Identity, albeit pricier, provides long-term benefits through its advanced and robust features, promising significant ROI over time.
They resolved the problem immediately after I reported it, on the same day, within one hour.
They charge reasonable money for the features they provide.
There are times when there is a delay in handling my inquiries via email.
I have reached out to technical support for troubleshooting SAML certificate mismatches and federated errors between Ping and enterprise apps.
We can use it on different phones and computers, demonstrating its scalability.
In the time I have been here, I have not experienced a fall in the service of CyberArk.
With respect to stability, I find that stability is very good.
There's a need to enhance network performance.
Integration or deployment is extremely difficult for CyberArk Identity.
To enhance the product, they can consider improving the user interface of the software.
I would like to enable ServiceNow Generative AI for auto-diagnosing PingFederate SSO failures and suggest remediation steps.
If I am not going fully cloud, there are additional resources I will need to purchase, such as spinning more VMs or acquiring an HSM device to encrypt the vault.
Regarding pricing, it can be quite a lot for small companies.
The pricing is acceptable.
It impacts zero trust security strategies. It prevents lateral movements in the organization.
CyberArk Identity provides an easy identity portal, single console, log capture for GRC compliance, and efficiently rotates passwords unknown to users, enhancing security.
It's very low cost in comparison to Microsoft solutions.
The platform enhances security measures by analyzing multi-factor authentication attempts, highlighting suspicious patterns, and generating compliance reports.
CyberArk Identity is a versatile identity management solution suitable for a wide range of enterprises. It is designed to enhance enterprise security and improve user experience. Its focus on security, compliance, and operational efficiency, combined with positive user feedback, makes it a strong contender in the identity management space.
CyberArk Identity offers a robust suite of features to manage user identities and access privileges. It focuses on securing access to resources across various environments, including cloud and on-premises applications. Its capabilities include single sign-on (SSO), multi-factor authentication (MFA), lifecycle management, and privileged access management. These features are engineered to streamline access control, enhance security, and ensure compliance with regulatory standards.
According to our user interviews, CyberArk Identity is praised for its reliability and user-friendly interface. IT professionals highlight the ease of integration with existing systems, while business executives appreciate the visibility it provides into access and identity management across the organization. Users also commend the responsive customer support, which is crucial for enterprise-level solutions.
IT Professionals found that CyberArk Identity's focus on multi-layered security significantly reduced the risk of data breaches and unauthorized access. With a centralized dashboard and automation features, you can streamline identity and access management tasks, saving time and reducing complexity. Finally, it helps meet various compliance requirements.
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