We performed a comparison between CyberArk Identity and PingFederate based on real PeerSpot user reviews.
Find out in this report how the two Single Sign-On (SSO) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The initial setup is straightforward. It takes me up to an hour and a half."
"The tool helps with authentication. It acts as an MFA for any kind of privileged access that occurs in our organization."
"I like the RBAC (Role-Based Access Control). It basically involves defining various roles, and then simply assigning those roles to users."
"The setup, via cloud, is simple."
"I found the solution to be stable."
"The user identification is simplified, and managing user privileges, whether adding or revoking them, is also quite straightforward when utilizing CyberArk SaaS."
"If anyone makes an error, or if an incident occurs by accident, the business will not be harmed as a result of this activity."
"The feature that we find most valuable is the ability to integrate multiple IDs for on-premises Active Directory."
"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."
"PingFederate gives you granular control over the settings. There are many options for fine-tuning policies."
"The most valuable feature is multifactor authentication."
"PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tools like ForgeRock and Okta, but I find PingFederate to be the most customizable."
"They can include the Mobile Device Management (MDM) feature."
"The product needs to leverage the cloud more, especially in the financial sector, where cloud adoption might be limited. Proper reporting within the cloud is essential. The tool should be more user-friendly to expedite access for users. The current agent-based system poses challenges if a user loses access to the server, making tasks difficult to perform. It should also improve technical support."
"The user interface could be improved."
"The solution could be easier to use and I found it to be very complex involving many steps."
"In terms of a governance platform, it's worth noting that CyberArk doesn't offer a particularly strong one."
"In terms of general user feedback, the more security you put in front of a user, the more they complain. So usability and the user experience are always a challenge. So there's always room for improvement."
"The tool has issues with the third-party SMS gateway. The solution has its own SMS gateway. Integration support is a challenge when we don’t use their SMS gateway. The tool also needs to improve its scalability."
"I'm not sure what needs improvement. It is a good platform."
"Currently, the main integration is SAML-based, but other integration methodologies need to be supported."
"It requires some expertise to set up and manage."
"PingFederate's UI could be streamlined. They have recently made several improvements, but it's still too complex. It's a common complaint. The configuration should be simplified because the learning curve is too steep."
"Notifications and monitoring are two areas with shortcomings in the solution that need improvement."
CyberArk Identity is ranked 9th in Single Sign-On (SSO) with 17 reviews while PingFederate is ranked 10th in Single Sign-On (SSO) with 4 reviews. CyberArk Identity is rated 8.2, while PingFederate is rated 8.2. The top reviewer of CyberArk Identity writes "Allows Linux and Unix administrators to login with single password ". On the other hand, the top reviewer of PingFederate writes " A highly stable tool offering extremely helpful technical support to its users". CyberArk Identity is most compared with Microsoft Intune, CyberArk Privileged Access Manager, Microsoft Entra ID, SailPoint IdentityIQ and VMware Workspace ONE, whereas PingFederate is most compared with Microsoft Entra ID, Symantec Siteminder, PingID, Microsoft Active Directory and Auth0. See our CyberArk Identity vs. PingFederate report.
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