Ping Identity Platform and CyberArk Identity are competitive in the identity management sector. CyberArk Identity has an edge with its advanced feature set, though Ping Identity Platform is appreciated for cost-effectiveness and support quality.
Features: Ping Identity Platform excels in simple integration, user-friendliness, and security via easy device management and multi-factor authentication. CyberArk Identity is known for its robust security with password rotation and adaptive interfaces, enhanced by threat detection capabilities.
Room for Improvement: Ping Identity Platform could benefit from more advanced threat detection, expanded enterprise integrations, and enhanced mobile capabilities. CyberArk Identity might improve by simplifying deployment processes, increasing customization options, and reducing complexity in user administration.
Ease of Deployment and Customer Service: Ping Identity Platform provides swift deployment and excellent customer service with intuitive configuration. CyberArk Identity offers comprehensive support suitable for complex environments requiring more technical expertise.
Pricing and ROI: Ping Identity Platform offers competitive pricing with lower setup costs and quick ROI. CyberArk Identity, albeit pricier, provides long-term benefits through its advanced and robust features, promising significant ROI over time.
I have seen over 30% return on investment due to the improvement in operational efficiencies through automation, which enhances productivity.
They always respond on time and offer 24/7 support.
They resolved the problem immediately after I reported it, on the same day, within one hour.
They respond immediately when requests are raised, and they are always available for priority one tickets.
I have reached out to technical support for troubleshooting SAML certificate mismatches and federated errors between Ping and enterprise apps.
We can use it on different phones and computers, demonstrating its scalability.
For scalability and reliability, it rates a perfect 10 out of 10.
When delving deep into the concepts, there is a lot to address and learn, especially when facing real-time scenarios.
We no longer have our data infiltrated by unauthorized persons, and tracking actions within the system has become very easy.
When you have it in the cloud, you have CyberArk every time you need it.
With a stable network, due to the redundant data centers across the globe, it is a lot easier to use as a SaaS solution.
It would be helpful if they released a generalized document for processes such as migration.
Integration or deployment is extremely difficult for CyberArk Identity.
There's a need to enhance network performance.
I would like to enable ServiceNow Generative AI for auto-diagnosing PingFederate SSO failures and suggest remediation steps.
Regarding pricing, it can be quite a lot for small companies.
The pricing is acceptable.
If I am not going fully cloud, there are additional resources I will need to purchase, such as spinning more VMs or acquiring an HSM device to encrypt the vault.
It impacts zero trust security strategies. It prevents lateral movements in the organization.
The two-factor authentication is very important, but the fact that every account is being regenerated every time we use it is the most important security feature for us.
It is the most powerful access management system.
The platform enhances security measures by analyzing multi-factor authentication attempts, highlighting suspicious patterns, and generating compliance reports.
Product | Market Share (%) |
---|---|
Ping Identity Platform | 4.0% |
CyberArk Identity | 2.1% |
Other | 93.9% |
Company Size | Count |
---|---|
Small Business | 20 |
Midsize Enterprise | 4 |
Large Enterprise | 10 |
Company Size | Count |
---|---|
Small Business | 8 |
Midsize Enterprise | 2 |
Large Enterprise | 20 |
CyberArk Identity is a versatile identity management solution suitable for a wide range of enterprises. It is designed to enhance enterprise security and improve user experience. Its focus on security, compliance, and operational efficiency, combined with positive user feedback, makes it a strong contender in the identity management space.
CyberArk Identity offers a robust suite of features to manage user identities and access privileges. It focuses on securing access to resources across various environments, including cloud and on-premises applications. Its capabilities include single sign-on (SSO), multi-factor authentication (MFA), lifecycle management, and privileged access management. These features are engineered to streamline access control, enhance security, and ensure compliance with regulatory standards.
According to our user interviews, CyberArk Identity is praised for its reliability and user-friendly interface. IT professionals highlight the ease of integration with existing systems, while business executives appreciate the visibility it provides into access and identity management across the organization. Users also commend the responsive customer support, which is crucial for enterprise-level solutions.
IT Professionals found that CyberArk Identity's focus on multi-layered security significantly reduced the risk of data breaches and unauthorized access. With a centralized dashboard and automation features, you can streamline identity and access management tasks, saving time and reducing complexity. Finally, it helps meet various compliance requirements.
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