CyberArk Identity vs N-able Passportal comparison

CyberArk and N-able are both solutions in the Enterprise Password Managers category. CyberArk is ranked #8 with an average rating of 7.7, while N-able is ranked #27. CyberArk holds a 1.1% mindshare in EPM, compared to N-able’s 0.3% mindshare. Additionally, 95% of CyberArk users are willing to recommend the solution, compared to 100% of N-able users who would recommend it.

CyberArk Identity

Read 23 CyberArk Identity reviews

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377 Comparison Views

95% willing to recommend

N-able Passportal

Read 3 N-able Passportal reviews

147 Views
80 Comparison Views

100% willing to recommend

CyberArk Identity

N-able Passportal

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 16, 2024

CyberArk Identity and N-able Passportal are competing in the identity management space. CyberArk Identity seems to have the upper hand due to its robust security features, while N-able Passportal is preferred for its streamlined deployment and accessible support.

Features: CyberArk Identity offers privileged access management, extensive policy controls, and advanced security measures. N-able Passportal provides efficient integration with IT service offerings, strong password management, and is particularly suited for MSPs managing multiple clients.

Ease of Deployment and Customer Service: N-able Passportal stands out with its cloud-based solution allowing quick implementation and tailored support for scalable IT services. CyberArk Identity requires more configuration but is supported by extensive customer support resources ensuring a secure deployment.

Pricing and ROI: CyberArk Identity has a higher initial setup cost but offers significant long-term security ROI. N-able Passportal's setup is more cost-effective, appealing to those focusing on immediate value and utility.

To learn more, read our detailed CyberArk Identity vs. N-able Passportal Report (Updated: April 2025).

Buyer's Guide

CyberArk Identity vs. N-able Passportal

April 2025

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Helped 850,028 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CyberArk Identity

Ranking in Enterprise Password Managers

8th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Authentication Systems (8th), Identity Management (IM) (11th), Authorization Software (3rd), User Entity Behavior Analytics (UEBA) (9th), Access Management (6th), Active Directory Management (9th), Cloud Resource Access Management (2nd), Customer Identity and Access Management (CIAM) (6th)

N-able Passportal

Ranking in Enterprise Password Managers

27th

Average Rating

7.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Document Management Software (28th)

Mindshare comparison

As of May 2025, in the Enterprise Password Managers category, the mindshare of CyberArk Identity is 1.1%, up from 0.7% compared to the previous year. The mindshare of N-able Passportal is 0.3%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Password Managers

Featured Reviews

Julio Montero

Access Management Analyst at Telefónica

Access management system provides strong security and effortless user authentication

The solution can be deployed on cloud or on-premises. CyberArk is more on the cloud than on local hardware. The deployment is initially quite difficult. That said, when you are doing the implementation of CyberArk, there are so many tutorials that make the learning process very easy. The only complaint could be the language barrier. It's difficult if you don't have a very good level of English. Otherwise, it is very easy. You can have it set up within three months without much difficulty. It's hard to get started, however, once you get going, it gets easier. A full deployment takes half a year or less. There is some maintenance necessary. A company is constantly hiring and letting go of employees. The access is always changing, so access must always be adjusted. Or, if we need another law of filter, we would need to add those, or even take them away. That's another aspect of maintenance.

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Yazan Albaw

Customer Success Director at We Cybers

Passportal centralizes and securely manages client credentials and sensitive information, enhancing both security and efficiency.

Passportal offers the capability to automatically rotate passwords, allowing users to set customizable policies for expiration dates and password strength. You can define requirements for the number of letters, symbols, numbers, and case sensitivity, and the system will generate passwords accordingly. Policies can be updated as needed to maintain security. As a comprehensive password and information management solution, Passportal supports the addition of assets, licensing details, SSL certificates, domains, articles, and documents. When referring to adding assets, this means documenting relevant information, not monitoring them. For example, when we onboard a new engineer responsible for managing clients, we create a user profile for them in Passportal and grant access to the pertinent client information. This centralized access ensures they have all necessary details in one place, streamlining their workflow.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"CyberArk Identity provides identity governance and gives me control over who and how access to environments occurs, offering significant confidentiality in what is accessed."

"The initial setup of CyberArk Identity was straightforward."

"The tool helps with authentication. It acts as an MFA for any kind of privileged access that occurs in our organization."

"What I like most about CyberArk Identity is the model that is in place."

"It is very easy to use and is a trusted platform. It protects our platform, application, network, and infrastructure resources on any device."

"The user self-service program and the Office 365 provisioning service feature are the most valuable. It is a very easy and feature-rich solution that gives priority to the users and security."

"The user identification is simplified, and managing user privileges, whether adding or revoking them, is also quite straightforward when utilizing CyberArk SaaS."

"The most valuable feature of CyberArk Identity is the adaptive interface."

More CyberArk Identity pros

"Passportal also helps manage assets. You can add information about your infrastructure, like routers, including model numbers, operating systems, expiration dates, and licensing."

"The most valuable feature of the N-able Passportal is its functionality. You can store your passwords safely, and not just anyone can gain access to them. If you have an onsite system, it can change the password for you on a daily basis. This is a great benefit because you don't have to worry about if the account's breached tomorrow, your pass is going to be changed. It's perfect."

"The most valuable features of the N-able Passportal are the password rotations, and the ability to be able to store passwords. You can have it on your phone or your desktop. You're not required to have it only on your desktop computer."

Cons

"The OpenID features could improve in CyberArk Identity."

"There is room for improvement in documentation. The documentation could be more specific about the changes needed to achieve specific goals."

"To enhance the product, they can consider improving the user interface of the software and possibly the customer support team. Sometimes, there is a delay in handling my inquiries via email, which could be addressed for better service."

"At the moment CyberArk needs to enrich Conjur and it needs to be made more viable so that its adoption can be made much faster."

"CyberArk Identity could improve by having the ability to better manage the network, such as Cisco. There seem to be some issues in this area."

"They could improve their UI and make everything more user-friendly."

"CyberArk Identity's GUI is an area with certain shortcomings that need improvement."

"They can include the Mobile Device Management (MDM) feature."

More CyberArk Identity cons

"N-able Passportal can improve the stability because sometimes I can't log in. I had some issues a couple of months ago where I couldn't log in and that was problematic."

"I'd like to see the ability to provide both credential management and documentation management for clients. Currently, they only get access to credential management."

"Sometimes accessing the solution is a bit slow, but that could be due to conditions at many different points. However, some issues that do arise are outside of our control."

Pricing and Cost Advice

"I would rate the tool’s pricing a seven out of ten. The product’s pricing is expensive and is on a yearly basis. You will need to pay around 10,000 GBP for 500 users."

"The pricing point is very good. I compared it with other products, and it does not require a heavy investment."

"CyberArk Identity is an expensive solution."

"There could be some additional costs apart from the licensing costs of the solution when you want to develop connectors in CyberArk Identity."

"I think it is a fairly priced tool. I rate the tool between six and seven on a scale of one to ten where one is expensive, and ten is cheap."

"We find that the pricing and licensing of this solution is adequate, as compared to the other competitors in the market."

"The pricing of CyberArk Identity is competitive."

"It's not that affordable compared to Delinea or other products. They're less expensive and allow more customization. For the cost, it is expensive."

More CyberArk Identity pricing and cost advice

"The price of N-able Passportal is approximately $15 for the license."

"For its value, Passportal's price is affordable."

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Computer Software Company

14%

Manufacturing Company

11%

Healthcare Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about CyberArk Identity?

The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.

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What is your experience regarding pricing and costs for CyberArk Identity?

The pricing point is very good. I compared it with other products, and it does not require a heavy investment.

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What needs improvement with CyberArk Identity?

It does not have global market penetration, and sometimes, there are support issues. CyberArk Identity can definitely improve on the IAM rules when I create them. The stability can also be better.

See all answers

What is your experience regarding pricing and costs for N-able Passportal?

For its value, Passportal's price is affordable.

See all answers

What is your primary use case for N-able Passportal?

Passportal is designed to manage and securely store passwords in the cloud using encrypted storage, addressing the vulnerabilities of storing passwords on local devices. Local storage risks exposur...

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What advice do you have for others considering N-able Passportal?

For managing credentials and documents, Passportal provides a comprehensive solution that meets all our needs. I would rate it a ten out of ten. It also offers mobile access for both Android and iO...

See all answers

Comparisons

Microsoft Entra ID vs CyberArk Identity

Compared 21% of the time

Microsoft Intune vs CyberArk Identity

Compared 14% of the time

CyberArk Privileged Access Manager vs CyberArk Identity

Compared 11% of the time

SailPoint Identity Security Cloud vs CyberArk Identity

Compared 9% of the time

Microsoft Active Directory vs CyberArk Identity

Compared 7% of the time

More CyberArk Identity Competitors

No data available

Product Reports

Buyer's Guide

CyberArk Identity

April 2025

Download CyberArk Identity product report

Buyer's Guide

Document Management Software

April 2025

Download N-able Passportal product report

Also Known As

Idaptive

No data available

Overview

CyberArk Identity is a versatile identity management solution suitable for a wide range of enterprises. It is designed to enhance enterprise security and improve user experience. Its focus on security, compliance, and operational efficiency, combined with positive user feedback, makes it a strong contender in the identity management space.

CyberArk Identity offers a robust suite of features to manage user identities and access privileges. It focuses on securing access to resources across various environments, including cloud and on-premises applications. Its capabilities include single sign-on (SSO), multi-factor authentication (MFA), lifecycle management, and privileged access management. These features are engineered to streamline access control, enhance security, and ensure compliance with regulatory standards.

Single Sign-On (SSO) simplifies user access by providing a single authentication point for multiple applications.
Multi-Factor Authentication (MFA) adds an extra layer of security by requiring additional verification methods.
Lifecycle Management automates user account provisioning and deprovisioning, aligning with HR processes and compliance requirements.
Privileged Access Management secures and monitors access to critical systems and data by privileged users.

According to our user interviews, CyberArk Identity is praised for its reliability and user-friendly interface. IT professionals highlight the ease of integration with existing systems, while business executives appreciate the visibility it provides into access and identity management across the organization. Users also commend the responsive customer support, which is crucial for enterprise-level solutions.

IT Professionals found that CyberArk Identity's focus on multi-layered security significantly reduced the risk of data breaches and unauthorized access. With a centralized dashboard and automation features, you can streamline identity and access management tasks, saving time and reducing complexity. Finally, it helps meet various compliance requirements.

CyberArk

Create and control strong credentials and user access to devices, networks, and applications with the N‑able™ Passportal™ solution. Elevate password and credential management with a solution that helps eliminate guesswork and busy work.

N-able

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido

Information Not Available

Buyer's Guide

CyberArk Identity vs. N-able Passportal

April 2025

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