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CyberArk Identity vs N-able Passportal comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Identity
Ranking in Enterprise Password Managers
8th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
23
Ranking in other categories
Authentication Systems (9th), Identity Management (IM) (10th), Authorization Software (3rd), User Entity Behavior Analytics (UEBA) (9th), Access Management (6th), Active Directory Management (8th), Cloud Resource Access Management (2nd), Customer Identity and Access Management (CIAM) (8th)
N-able Passportal
Ranking in Enterprise Password Managers
26th
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
3
Ranking in other categories
Document Management Software (23rd)
 

Mindshare comparison

As of July 2025, in the Enterprise Password Managers category, the mindshare of CyberArk Identity is 1.1%, up from 0.8% compared to the previous year. The mindshare of N-able Passportal is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Password Managers
 

Featured Reviews

Julio Montero - PeerSpot reviewer
Access management system provides strong security and effortless user authentication
The solution can be deployed on cloud or on-premises. CyberArk is more on the cloud than on local hardware. The deployment is initially quite difficult. That said, when you are doing the implementation of CyberArk, there are so many tutorials that make the learning process very easy. The only complaint could be the language barrier. It's difficult if you don't have a very good level of English. Otherwise, it is very easy. You can have it set up within three months without much difficulty. It's hard to get started, however, once you get going, it gets easier. A full deployment takes half a year or less. There is some maintenance necessary. A company is constantly hiring and letting go of employees. The access is always changing, so access must always be adjusted. Or, if we need another law of filter, we would need to add those, or even take them away. That's another aspect of maintenance.
Yazan Albaw - PeerSpot reviewer
Passportal centralizes and securely manages client credentials and sensitive information, enhancing both security and efficiency.
Passportal offers the capability to automatically rotate passwords, allowing users to set customizable policies for expiration dates and password strength. You can define requirements for the number of letters, symbols, numbers, and case sensitivity, and the system will generate passwords accordingly. Policies can be updated as needed to maintain security. As a comprehensive password and information management solution, Passportal supports the addition of assets, licensing details, SSL certificates, domains, articles, and documents. When referring to adding assets, this means documenting relevant information, not monitoring them. For example, when we onboard a new engineer responsible for managing clients, we create a user profile for them in Passportal and grant access to the pertinent client information. This centralized access ensures they have all necessary details in one place, streamlining their workflow.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Being able to integrate CyberArk Identity with Microsoft Defender is valuable."
"The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients."
"The initial setup of CyberArk Identity was straightforward."
"The initial setup is straightforward. It takes me up to an hour and a half."
"The tool is a very strong and valuable enterprise solution, particularly in ensuring the continuity of service."
"CyberArk Identity provides identity governance and gives me control over who and how access to environments occurs, offering significant confidentiality in what is accessed."
"The most valuable features of CyberArk Identity are its ability to control access to administrative staff."
"If anyone makes an error, or if an incident occurs by accident, the business will not be harmed as a result of this activity."
"The most valuable feature of the N-able Passportal is its functionality. You can store your passwords safely, and not just anyone can gain access to them. If you have an onsite system, it can change the password for you on a daily basis. This is a great benefit because you don't have to worry about if the account's breached tomorrow, your pass is going to be changed. It's perfect."
"The most valuable features of the N-able Passportal are the password rotations, and the ability to be able to store passwords. You can have it on your phone or your desktop. You're not required to have it only on your desktop computer."
"Passportal also helps manage assets. You can add information about your infrastructure, like routers, including model numbers, operating systems, expiration dates, and licensing."
 

Cons

"At the moment CyberArk needs to enrich Conjur and it needs to be made more viable so that its adoption can be made much faster."
"In terms of a governance platform, it's worth noting that CyberArk doesn't offer a particularly strong one."
"The tool has issues with the third-party SMS gateway. The solution has its own SMS gateway. Integration support is a challenge when we don’t use their SMS gateway. The tool also needs to improve its scalability."
"The solution's difficulty in gaining skill sets should be improved because it's a vertical product."
"They can include the Mobile Device Management (MDM) feature."
"The user interface could be improved."
"More integrations would be better."
"The product needs to leverage the cloud more, especially in the financial sector, where cloud adoption might be limited. Proper reporting within the cloud is essential. The tool should be more user-friendly to expedite access for users. The current agent-based system poses challenges if a user loses access to the server, making tasks difficult to perform. It should also improve technical support."
"Sometimes accessing the solution is a bit slow, but that could be due to conditions at many different points. However, some issues that do arise are outside of our control."
"I'd like to see the ability to provide both credential management and documentation management for clients. Currently, they only get access to credential management."
"N-able Passportal can improve the stability because sometimes I can't log in. I had some issues a couple of months ago where I couldn't log in and that was problematic."
 

Pricing and Cost Advice

"There could be some additional costs apart from the licensing costs of the solution when you want to develop connectors in CyberArk Identity."
"I would rate the tool’s pricing a seven out of ten. The product’s pricing is expensive and is on a yearly basis. You will need to pay around 10,000 GBP for 500 users."
"It's not that affordable compared to Delinea or other products. They're less expensive and allow more customization. For the cost, it is expensive."
"The pricing is acceptable. It is worth considering what we are protecting with the amount charged."
"The pricing of CyberArk Identity is competitive."
"We find that the pricing and licensing of this solution is adequate, as compared to the other competitors in the market."
"CyberArk Identity is an expensive solution."
"In terms of pricing, BeyondTrust and CyberArk tend to be more expensive, with CyberArk receiving an eight out of ten, in this regard."
"The price of N-able Passportal is approximately $15 for the license."
"For its value, Passportal's price is affordable."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
10%
Healthcare Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
The pricing is acceptable. It is worth considering what we are protecting with the amount charged.
What needs improvement with CyberArk Identity?
Some areas experience slowness based on the workload. There's a need to enhance network performance despite the good user experience with access management.
What is your primary use case for N-able Passportal?
Passportal is designed to manage and securely store passwords in the cloud using encrypted storage, addressing the vulnerabilities of storing passwords on local devices. Local storage risks exposur...
What advice do you have for others considering N-able Passportal?
For managing credentials and documents, Passportal provides a comprehensive solution that meets all our needs. I would rate it a ten out of ten. It also offers mobile access for both Android and iO...
 

Also Known As

Idaptive
No data available
 

Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
Information Not Available
Find out what your peers are saying about CyberArk Identity vs. N-able Passportal and other solutions. Updated: July 2025.
863,429 professionals have used our research since 2012.