CyberArk Identity vs N-able Passportal comparison

CyberArk and N-able are both solutions in the Enterprise Password Managers category. CyberArk is ranked #6 with an average rating of 8.1, while N-able is ranked #12 with an average rating of 10.0. CyberArk holds a 1.2% mindshare in EPM, compared to N-able’s 0.5% mindshare. Additionally, 96% of CyberArk users are willing to recommend the solution, compared to 100% of N-able users who would recommend it.

CyberArk Identity

Read 29 CyberArk Identity reviews

2,974 Views
476 Comparison Views

96% willing to recommend

N-able Passportal

Read 4 N-able Passportal reviews

271 Views
220 Comparison Views

100% willing to recommend

CyberArk Identity

N-able Passportal

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 16, 2024

CyberArk Identity and N-able Passportal are competing in the identity management space. CyberArk Identity seems to have the upper hand due to its robust security features, while N-able Passportal is preferred for its streamlined deployment and accessible support.

Features: CyberArk Identity offers privileged access management, extensive policy controls, and advanced security measures. N-able Passportal provides efficient integration with IT service offerings, strong password management, and is particularly suited for MSPs managing multiple clients.

Ease of Deployment and Customer Service: N-able Passportal stands out with its cloud-based solution allowing quick implementation and tailored support for scalable IT services. CyberArk Identity requires more configuration but is supported by extensive customer support resources ensuring a secure deployment.

Pricing and ROI: CyberArk Identity has a higher initial setup cost but offers significant long-term security ROI. N-able Passportal's setup is more cost-effective, appealing to those focusing on immediate value and utility.

To learn more, read our detailed CyberArk Identity vs. N-able Passportal Report (Updated: September 2025).

Buyer's Guide

CyberArk Identity vs. N-able Passportal

September 2025

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Helped 869,566 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CyberArk Identity

Ranking in Enterprise Password Managers

6th

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Authentication Systems (10th), Identity Management (IM) (8th), Authorization Software (3rd), User Entity Behavior Analytics (UEBA) (9th), Access Management (6th), Active Directory Management (6th), Cloud Resource Access Management (3rd), Customer Identity and Access Management (CIAM) (6th)

N-able Passportal

Ranking in Enterprise Password Managers

12th

Average Rating

8.4

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Document Management Software (11th)

Mindshare comparison

As of October 2025, in the Enterprise Password Managers category, the mindshare of CyberArk Identity is 1.2%, up from 0.8% compared to the previous year. The mindshare of N-able Passportal is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Password Managers Market Share Distribution
Product	Market Share (%)
CyberArk Identity	1.2%
N-able Passportal	0.5%
Other	98.3%

Enterprise Password Managers

Featured Reviews

Julio Montero

Access Management Analyst at Telefónica

Access management system provides strong security and effortless user authentication

The solution can be deployed on cloud or on-premises. CyberArk is more on the cloud than on local hardware. The deployment is initially quite difficult. That said, when you are doing the implementation of CyberArk, there are so many tutorials that make the learning process very easy. The only complaint could be the language barrier. It's difficult if you don't have a very good level of English. Otherwise, it is very easy. You can have it set up within three months without much difficulty. It's hard to get started, however, once you get going, it gets easier. A full deployment takes half a year or less. There is some maintenance necessary. A company is constantly hiring and letting go of employees. The access is always changing, so access must always be adjusted. Or, if we need another law of filter, we would need to add those, or even take them away. That's another aspect of maintenance.

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Emil Heinemann

IT Manager at Cerberus IT Solutions

Straightforward software saves time with its simplicity and useful password management features

Secure password storage is the primary function of N-able Passportal that works well, and all the other features are add-ons. The best advantages of N-able Passportal are that the software is straightforward and easy to use. The ease of use is a significant benefit for N-able Passportal. If you need a degree to figure out how to do three small functions in your software package, it is not worth it because you will have to spend time figuring out what goes wrong. With how N-able Passportal software works, there is a perception of simplicity and straightforwardness. You do not have to sit and figure out what is happening. This is important because it saves time. You can always get more money and clients, but you can never get more time.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The UI is very simplified, and the documentation of CyberArk Identity is very crisp and clear."

"The user self-service program and the Office 365 provisioning service feature are the most valuable. It is a very easy and feature-rich solution that gives priority to the users and security."

"Overall, I would rate CyberArk Identity a nine out of ten."

"I had one machine that I could not use due to an invalid token. They resolved the problem immediately after I reported it, on the same day, within one hour. It is a very good experience."

"The tool helps with authentication. It acts as an MFA for any kind of privileged access that occurs in our organization."

"If anyone makes an error, or if an incident occurs by accident, the business will not be harmed as a result of this activity."

"The feature that we find most valuable is the ability to integrate multiple IDs for on-premises Active Directory."

"As soon as it is implemented, it fundamentally changes how users access systems, providing immediate security benefits."

More CyberArk Identity pros

"The most valuable feature of the N-able Passportal is its functionality. You can store your passwords safely, and not just anyone can gain access to them. If you have an onsite system, it can change the password for you on a daily basis. This is a great benefit because you don't have to worry about if the account's breached tomorrow, your pass is going to be changed. It's perfect."

"The most valuable features of the N-able Passportal are the password rotations, and the ability to be able to store passwords. You can have it on your phone or your desktop. You're not required to have it only on your desktop computer."

"The ease of use is a significant benefit for N-able Passportal; if you need a degree to figure out how to do three small functions in your software package, it is not worth it because you will have to spend time figuring out what goes wrong."

"Passportal also helps manage assets. You can add information about your infrastructure, like routers, including model numbers, operating systems, expiration dates, and licensing."

Cons

"The product is not cheap, especially if you opt for an on-premise deployment requiring a complex server infrastructure. On the other hand, choosing the software as a service version simplifies infrastructure requirements but necessitates being online all the time."

"The solution's difficulty in gaining skill sets should be improved because it's a vertical product."

"In terms of a governance platform, it's worth noting that CyberArk doesn't offer a particularly strong one."

"CyberArk Identity could improve by having the ability to better manage the network, such as Cisco. There seem to be some issues in this area."

"Something they could improve is the management of multifactor authentication. When you translate the page from one language to another, it can be a difficult process."

"CyberArk Identity's GUI is an area with certain shortcomings that need improvement."

"To enhance the product, they can consider improving the user interface of the software and possibly the customer support team."

"The tool has issues with the third-party SMS gateway. The solution has its own SMS gateway. Integration support is a challenge when we don’t use their SMS gateway. The tool also needs to improve its scalability."

More CyberArk Identity cons

"I do not see any return on investment in terms of savings, time saving, or money saving, especially since this economy is struggling."

"Sometimes accessing the solution is a bit slow, but that could be due to conditions at many different points. However, some issues that do arise are outside of our control."

"N-able Passportal can improve the stability because sometimes I can't log in. I had some issues a couple of months ago where I couldn't log in and that was problematic."

"I'd like to see the ability to provide both credential management and documentation management for clients. Currently, they only get access to credential management."

Pricing and Cost Advice

"The pricing of CyberArk Identity is competitive."

"The solution is cheap and I rate its pricing an eight out of ten."

"There is an initial license and then there is a subscription needed."

"There could be some additional costs apart from the licensing costs of the solution when you want to develop connectors in CyberArk Identity."

"The pricing is acceptable. It is worth considering what we are protecting with the amount charged."

"In terms of pricing, BeyondTrust and CyberArk tend to be more expensive, with CyberArk receiving an eight out of ten, in this regard."

"I think it is a fairly priced tool. I rate the tool between six and seven on a scale of one to ten where one is expensive, and ten is cheap."

"We find that the pricing and licensing of this solution is adequate, as compared to the other competitors in the market."

More CyberArk Identity pricing and cost advice

"The price of N-able Passportal is approximately $15 for the license."

"For its value, Passportal's price is affordable."

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

12%

Manufacturing Company

11%

Healthcare Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	20
Midsize Enterprise	4
Large Enterprise	10

No data available

Questions from the Community

What do you like most about CyberArk Identity?

The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.

See all answers

What is your experience regarding pricing and costs for CyberArk Identity?

I am not certain about CyberArk Identity's exact pricing model. For comparison, Okta was around five dollars per user. CyberArk Identity offers good discounts to some clients, which influences thei...

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What needs improvement with CyberArk Identity?

The reporting functionality is somewhat complicated. While I would rate CyberArk Identity and Okta on the same level, Okta's reporting is crisper and clearer. For CyberArk Identity, you need knowle...

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What is your experience regarding pricing and costs for N-able Passportal?

For its value, Passportal's price is affordable.

See all answers

What is your primary use case for N-able Passportal?

I have dealt with N-able Passportal in all three capacities: integrator, consultant, and selling products. I can say that I am a service provider.

See all answers

What advice do you have for others considering N-able Passportal?

I am still working with N-able Passportal, though I am considering closing down the business due to the poor economic environment in this country. Automated password rotation in N-able Passportal i...

See all answers

Comparisons

Microsoft Entra ID vs CyberArk Identity

Compared 18% of the time

SailPoint Identity Security Cloud vs CyberArk Identity

Compared 8% of the time

CyberArk Privileged Access Manager vs CyberArk Identity

Compared 7% of the time

Microsoft Intune vs CyberArk Identity

Compared 6% of the time

Ping Identity Platform vs CyberArk Identity

Compared 6% of the time

More CyberArk Identity Competitors

NordPass Business - Enterprise vs N-able Passportal

Compared 59% of the time

Dashlane Business Password Management vs N-able Passportal

Compared 41% of the time

More N-able Passportal Competitors

Product Reports

Buyer's Guide

CyberArk Identity

October 2025

Download CyberArk Identity product report

Buyer's Guide

Document Management Software

September 2025

Download N-able Passportal product report

Also Known As

Idaptive

No data available

Overview

CyberArk Identity is a versatile identity management solution suitable for a wide range of enterprises. It is designed to enhance enterprise security and improve user experience. Its focus on security, compliance, and operational efficiency, combined with positive user feedback, makes it a strong contender in the identity management space.

CyberArk Identity offers a robust suite of features to manage user identities and access privileges. It focuses on securing access to resources across various environments, including cloud and on-premises applications. Its capabilities include single sign-on (SSO), multi-factor authentication (MFA), lifecycle management, and privileged access management. These features are engineered to streamline access control, enhance security, and ensure compliance with regulatory standards.

Single Sign-On (SSO) simplifies user access by providing a single authentication point for multiple applications.
Multi-Factor Authentication (MFA) adds an extra layer of security by requiring additional verification methods.
Lifecycle Management automates user account provisioning and deprovisioning, aligning with HR processes and compliance requirements.
Privileged Access Management secures and monitors access to critical systems and data by privileged users.

According to our user interviews, CyberArk Identity is praised for its reliability and user-friendly interface. IT professionals highlight the ease of integration with existing systems, while business executives appreciate the visibility it provides into access and identity management across the organization. Users also commend the responsive customer support, which is crucial for enterprise-level solutions.

IT Professionals found that CyberArk Identity's focus on multi-layered security significantly reduced the risk of data breaches and unauthorized access. With a centralized dashboard and automation features, you can streamline identity and access management tasks, saving time and reducing complexity. Finally, it helps meet various compliance requirements.

CyberArk

Create and control strong credentials and user access to devices, networks, and applications with the N‑able™ Passportal™ solution. Elevate password and credential management with a solution that helps eliminate guesswork and busy work.

N-able

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido

Information Not Available

Buyer's Guide

CyberArk Identity vs. N-able Passportal

September 2025

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