

ManageEngine Log360 and CyberArk Identity are competing in the IT security and identity management sector. ManageEngine Log360 has the advantage in cost-effectiveness and ease of deployment, while CyberArk Identity excels in identity security features.
Features: ManageEngine Log360 offers robust log management with detailed reporting and auditing for security events, seamless integration with various systems, and comprehensive security coverage. CyberArk Identity provides strong identity management features such as advanced authentication, access management capabilities, and secure identity governance.
Room for Improvement: ManageEngine Log360 could benefit from enhanced user guidance, improved intuitive navigation, and more detailed training resources. CyberArk Identity may improve by simplifying its deployment process, offering better integration resources, and expanding affordable options for smaller businesses.
Ease of Deployment and Customer Service: ManageEngine Log360 is noted for its straightforward deployment and excellent customer support, ensuring a hassle-free setup and quick issue resolution. CyberArk Identity's deployment is more complex due to its advanced features, though it provides quality customer service.
Pricing and ROI: ManageEngine Log360 offers competitive pricing with significant ROI due to affordable setup costs. CyberArk Identity, while pricier, delivers strong ROI for businesses prioritizing security and justifies its cost with advanced identity management features.
I have seen over 30% return on investment due to the improvement in operational efficiencies through automation, which enhances productivity.
If unauthorized personnel attempt to add logs, the monitoring informs the administrator, enabling them to act promptly, leading to savings in both time and money for the company.
They resolved the problem immediately after I reported it, on the same day, within one hour.
They respond immediately when requests are raised, and they are always available for priority one tickets.
I received prompt responses and support, which I would rate as very good.
The solutions they provide are valuable.
The support provided by ManageEngine Log360 is fantastic.
We can use it on different phones and computers, demonstrating its scalability.
When delving deep into the concepts, there is a lot to address and learn, especially when facing real-time scenarios.
You can scale it out pretty easily, and you can implement it very small.
The technical support from ManageEngine is very good.
We no longer have our data infiltrated by unauthorized persons, and tracking actions within the system has become very easy.
When you have it in the cloud, you have CyberArk every time you need it.
With a stable network, due to the redundant data centers across the globe, it is a lot easier to use as a SaaS solution.
It would be helpful if they released a generalized document for processes such as migration.
Integration or deployment is extremely difficult for CyberArk Identity.
There's a need to enhance network performance.
Without needing to purchase an add-on module, ManageEngine Log360 should include more in-depth reporting capabilities in the current module.
Log360 currently cannot gather information from Intune logs or cloud-integrated systems.
ManageEngine Log360 uses PostgreSQL as its own database but does not automatically parse and allow creation of alarms the way it does in MS SQL.
Regarding pricing, it can be quite a lot for small companies.
The pricing is acceptable.
If I am not going fully cloud, there are additional resources I will need to purchase, such as spinning more VMs or acquiring an HSM device to encrypt the vault.
The price is suitable from a perspective of different pricing options.
It impacts zero trust security strategies. It prevents lateral movements in the organization.
The two-factor authentication is very important, but the fact that every account is being regenerated every time we use it is the most important security feature for us.
It is the most powerful access management system.
All mandatory regulatory compliance reports are available with the integrated system, and companies can easily customize reports without coding to meet their policy or reporting requirements.
ManageEngine Log360 could integrate with all systems, making it possible to integrate everything to the central location, which made it a useful and necessary tool.
ManageEngine Log360 was selected because AlienVault was moving strictly away from on-premises to the cloud, and an on-premises solution was required.
| Product | Market Share (%) |
|---|---|
| CyberArk Identity | 0.7% |
| ManageEngine Log360 | 2.4% |
| Other | 96.9% |


| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 4 |
| Large Enterprise | 10 |
| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 2 |
| Large Enterprise | 2 |
CyberArk Identity is a versatile identity management solution suitable for a wide range of enterprises. It is designed to enhance enterprise security and improve user experience. Its focus on security, compliance, and operational efficiency, combined with positive user feedback, makes it a strong contender in the identity management space.
CyberArk Identity offers a robust suite of features to manage user identities and access privileges. It focuses on securing access to resources across various environments, including cloud and on-premises applications. Its capabilities include single sign-on (SSO), multi-factor authentication (MFA), lifecycle management, and privileged access management. These features are engineered to streamline access control, enhance security, and ensure compliance with regulatory standards.
According to our user interviews, CyberArk Identity is praised for its reliability and user-friendly interface. IT professionals highlight the ease of integration with existing systems, while business executives appreciate the visibility it provides into access and identity management across the organization. Users also commend the responsive customer support, which is crucial for enterprise-level solutions.
IT Professionals found that CyberArk Identity's focus on multi-layered security significantly reduced the risk of data breaches and unauthorized access. With a centralized dashboard and automation features, you can streamline identity and access management tasks, saving time and reducing complexity. Finally, it helps meet various compliance requirements.
Log360 is your one-stop solution for all log management and network security challenges. It is an integrated solution that combines EventLog Analyzer and ADAudit Plus into a single console to help you manage your Active Directory auditing and network security easily.
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