Try our new research platform with insights from 80,000+ expert users

CyberArk Identity vs i-Sprint AccessMatrix Universal Access Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Identity
Ranking in Authentication Systems
10th
Ranking in Access Management
6th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
29
Ranking in other categories
Identity Management (IM) (8th), Authorization Software (3rd), Enterprise Password Managers (6th), User Entity Behavior Analytics (UEBA) (9th), Active Directory Management (6th), Cloud Resource Access Management (3rd), Customer Identity and Access Management (CIAM) (6th)
i-Sprint AccessMatrix Unive...
Ranking in Authentication Systems
33rd
Ranking in Access Management
29th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
2
Ranking in other categories
Single Sign-On (SSO) (27th)
 

Mindshare comparison

As of October 2025, in the Authentication Systems category, the mindshare of CyberArk Identity is 2.1%, up from 1.1% compared to the previous year. The mindshare of i-Sprint AccessMatrix Universal Access Management is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Market Share Distribution
ProductMarket Share (%)
CyberArk Identity2.1%
i-Sprint AccessMatrix Universal Access Management0.6%
Other97.3%
Authentication Systems
 

Featured Reviews

Julio Montero - PeerSpot reviewer
Access management system provides strong security and effortless user authentication
The solution can be deployed on cloud or on-premises. CyberArk is more on the cloud than on local hardware. The deployment is initially quite difficult. That said, when you are doing the implementation of CyberArk, there are so many tutorials that make the learning process very easy. The only complaint could be the language barrier. It's difficult if you don't have a very good level of English. Otherwise, it is very easy. You can have it set up within three months without much difficulty. It's hard to get started, however, once you get going, it gets easier. A full deployment takes half a year or less. There is some maintenance necessary. A company is constantly hiring and letting go of employees. The access is always changing, so access must always be adjusted. Or, if we need another law of filter, we would need to add those, or even take them away. That's another aspect of maintenance.
NO
A stable and scalable solution with reasonable pricing
The solution has high support capability.  The tool needs to improve its cloud service capability.  I have been working with the solution for 15 years.  I would rate the solution's stability a ten out of ten.  I would rate the tool's scalability a ten out of ten since it is highly scalable. We…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I had one machine that I could not use due to an invalid token. They resolved the problem immediately after I reported it, on the same day, within one hour. It is a very good experience."
"The most valuable feature of CyberArk Identity is the adaptive interface."
"The support of CyberArk Identity is really good."
"As soon as it is implemented, it fundamentally changes how users access systems, providing immediate security benefits."
"What I like most about CyberArk Identity is the model that is in place."
"The most valuable features of CyberArk Identity are its ability to control access to administrative staff."
"CyberArk Identity has improved my organization by helping us attain the culture of secure access to all our apps, making it easy to create access identities that determine who is allowed to access certain assets."
"It has machine learning and can help clients to learn the environment and understand what is happening."
"The solution has high support capability."
"The feature that I have found the most valuable is that they are open to connecting with any token. For example, a year ago, we were looking for a soft token, and we started to look for alternatives. They are open to connecting with any token that we looking for."
 

Cons

"CyberArk Identity's GUI is an area with certain shortcomings that need improvement."
"In terms of a governance platform, it's worth noting that CyberArk doesn't offer a particularly strong one."
"CyberArk Identity could improve by having the ability to better manage the network, such as Cisco. There seem to be some issues in this area."
"The user interface could be improved."
"Some areas experience slowness based on the workload. There's a need to enhance network performance despite the good user experience with access management."
"When you translate the page from one language to another, it can be a difficult process. The translation isn't always good, and it may have a completely different name. I've noticed this in the English to Spanish translation."
"I'm not sure what needs improvement. It is a good platform."
"They can include the Mobile Device Management (MDM) feature."
"The user interface is not quite good and easy to use. There are a lot of menus, and the look and feel is not modern like a modern app."
"The tool needs to improve its cloud capability."
 

Pricing and Cost Advice

"The pricing is acceptable. It is worth considering what we are protecting with the amount charged."
"Their pricing is obviously a lot higher than many vendors in the marketplace but their service is also unmatched."
"We find that the pricing and licensing of this solution is adequate, as compared to the other competitors in the market."
"The pricing of CyberArk Identity is competitive."
"In terms of pricing, BeyondTrust and CyberArk tend to be more expensive, with CyberArk receiving an eight out of ten, in this regard."
"The solution is cheap and I rate its pricing an eight out of ten."
"I think it is a fairly priced tool. I rate the tool between six and seven on a scale of one to ten where one is expensive, and ten is cheap."
"CyberArk Identity is an expensive solution."
"I would rate the solution's pricing a three out of ten. The tool's licensing is monthly."
report
Use our free recommendation engine to learn which Authentication Systems solutions are best for your needs.
869,566 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
11%
Healthcare Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise4
Large Enterprise10
No data available
 

Questions from the Community

What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
I am not certain about CyberArk Identity's exact pricing model. For comparison, Okta was around five dollars per user. CyberArk Identity offers good discounts to some clients, which influences thei...
What needs improvement with CyberArk Identity?
The reporting functionality is somewhat complicated. While I would rate CyberArk Identity and Okta on the same level, Okta's reporting is crisper and clearer. For CyberArk Identity, you need knowle...
Ask a question
Earn 20 points
 

Also Known As

Idaptive
AccessMatrix Universal Access Management
 

Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
IRAS, Singapore Bank
Find out what your peers are saying about CyberArk Identity vs. i-Sprint AccessMatrix Universal Access Management and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.