No more typing reviews! Try our Samantha, our new voice AI agent.

CyberArk Identity vs i-Sprint AccessMatrix Universal Access Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Identity
Ranking in Authentication Systems
9th
Ranking in Access Management
8th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
29
Ranking in other categories
Identity Management (IM) (9th), Authorization Software (3rd), Enterprise Password Managers (9th), User Entity Behavior Analytics (UEBA) (9th), Active Directory Management (6th), Cloud Resource Access Management (3rd), Customer Identity and Access Management (CIAM) (7th)
i-Sprint AccessMatrix Unive...
Ranking in Authentication Systems
29th
Ranking in Access Management
28th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
2
Ranking in other categories
Single Sign-On (SSO) (25th)
 

Mindshare comparison

As of March 2026, in the Authentication Systems category, the mindshare of CyberArk Identity is 1.7%, up from 1.5% compared to the previous year. The mindshare of i-Sprint AccessMatrix Universal Access Management is 1.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
CyberArk Identity1.7%
i-Sprint AccessMatrix Universal Access Management1.4%
Other96.9%
Authentication Systems
 

Featured Reviews

Hariharan Thangasamy - PeerSpot reviewer
Cybersecurity Delivery Analyst at Accenture
Has strengthened privileged access control and improved audit visibility through session monitoring and password rotation
On the identity product side, it is awesome. However, they can improve in the documentation parts. For example, if there is a migration process, I can see the maximum customers are moving from self-hosted to on-premises or from on-premises to the cloud. It would be helpful if they released a generalized document for processes such as migration. A clear overview document would assist us in understanding more about the tool, configurations, and automations to enhance our security. Regarding the initial setup of CyberArk Identity, I faced some challenges. At some points, I could not find proper documentation for deploying, enhancing, or integrating with other components. I could not find the proper documentation in the community portal.
NO
CEO at ABILITY LIMITED
A stable and scalable solution with reasonable pricing
The solution has high support capability.  The tool needs to improve its cloud service capability.  I have been working with the solution for 15 years.  I would rate the solution's stability a ten out of ten.  I would rate the tool's scalability a ten out of ten since it is highly scalable. We…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The feature that we find most valuable is the ability to integrate multiple IDs for on-premises Active Directory."
"The user self-service program and the Office 365 provisioning service feature are the most valuable. It is a very easy and feature-rich solution that gives priority to the users and security."
"I find the CyberArk Identity portal quite intuitive; it has changed a lot over the last year and a half and if you think logically and understand your environment, it is easy to establish a suitable setup for yourself and all your vendors."
"If anyone makes an error, or if an incident occurs by accident, the business will not be harmed as a result of this activity."
"The user self-service program and the Office 365 provisioning service feature are the most valuable; it is a very easy and feature-rich solution that gives priority to the users and security."
"The initial setup of CyberArk Identity was straightforward."
"The best features in CyberArk Identity that I appreciate most are the recent updates that have added features in the cloud privilege environment."
"CyberArk Identity is at the top."
"The feature that I have found the most valuable is that they are open to connecting with any token. For example, a year ago, we were looking for a soft token, and we started to look for alternatives. They are open to connecting with any token that we looking for."
"The product is quite good, and from my point of view, it can serve our requirements."
"The solution has high support capability."
 

Cons

"Integration or deployment is extremely difficult for CyberArk Identity."
"More integrations would be better."
"We would like to see an improvement in the ability to manage mobile devices."
"To enhance the product, they can consider improving the user interface of the software and possibly the customer support team. Sometimes, there is a delay in handling my inquiries via email, which could be addressed for better service."
"It was pretty complex to implement CyberArk Identity. We had some help from a partner, and that helped a lot. But even for the partner, it was really difficult to streamline the process of implementing."
"I faced some challenges during the initial setup of CyberArk Identity. At some points, I could not find proper documentation for deploying, enhancing, or integrating with other components."
"Some areas experience slowness based on the workload. There's a need to enhance network performance despite the good user experience with access management."
"In terms of a governance platform, it's worth noting that CyberArk doesn't offer a particularly strong one."
"The user interface is not quite good and easy to use. There are a lot of menus, and the look and feel is not modern like a modern app."
"The user interface is not quite good and easy to use. There are a lot of menus, and the look and feel is not modern like a modern app."
"The tool needs to improve its cloud capability."
 

Pricing and Cost Advice

"There could be some additional costs apart from the licensing costs of the solution when you want to develop connectors in CyberArk Identity."
"CyberArk Identity is an expensive solution."
"In terms of pricing, BeyondTrust and CyberArk tend to be more expensive, with CyberArk receiving an eight out of ten, in this regard."
"The pricing is acceptable. It is worth considering what we are protecting with the amount charged."
"We find that the pricing and licensing of this solution is adequate, as compared to the other competitors in the market."
"It's not that affordable compared to Delinea or other products. They're less expensive and allow more customization. For the cost, it is expensive."
"I would rate the tool’s pricing a seven out of ten. The product’s pricing is expensive and is on a yearly basis. You will need to pay around 10,000 GBP for 500 users."
"Their pricing is obviously a lot higher than many vendors in the marketplace but their service is also unmatched."
"I would rate the solution's pricing a three out of ten. The tool's licensing is monthly."
report
Use our free recommendation engine to learn which Authentication Systems solutions are best for your needs.
885,311 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
10%
Computer Software Company
9%
Healthcare Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise4
Large Enterprise10
No data available
 

Questions from the Community

What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
I am not certain about CyberArk Identity's exact pricing model. For comparison, Okta was around five dollars per user. CyberArk Identity offers good discounts to some clients, which influences thei...
What needs improvement with CyberArk Identity?
We do not specifically use the password vaulting feature of CyberArk Identity. The centralized user dashboard of CyberArk Identity has not been that important for us. If it would be possible to sha...
Ask a question
Earn 20 points
 

Also Known As

Idaptive
AccessMatrix Universal Access Management
 

Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
IRAS, Singapore Bank
Find out what your peers are saying about CyberArk Identity vs. i-Sprint AccessMatrix Universal Access Management and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.