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CyberArk Identity vs i-Sprint AccessMatrix Universal Access Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Identity
Ranking in Authentication Systems
9th
Ranking in Access Management
7th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
29
Ranking in other categories
Identity Management (IM) (9th), Authorization Software (3rd), Enterprise Password Managers (7th), User Entity Behavior Analytics (UEBA) (9th), Active Directory Management (6th), Cloud Resource Access Management (2nd), Customer Identity and Access Management (CIAM) (6th)
i-Sprint AccessMatrix Unive...
Ranking in Authentication Systems
32nd
Ranking in Access Management
27th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
2
Ranking in other categories
Single Sign-On (SSO) (27th)
 

Mindshare comparison

As of January 2026, in the Authentication Systems category, the mindshare of CyberArk Identity is 1.7%, up from 1.3% compared to the previous year. The mindshare of i-Sprint AccessMatrix Universal Access Management is 1.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Market Share Distribution
ProductMarket Share (%)
CyberArk Identity1.7%
i-Sprint AccessMatrix Universal Access Management1.2%
Other97.1%
Authentication Systems
 

Featured Reviews

Hariharan Thangasamy - PeerSpot reviewer
Cybersecurity Delivery Analyst at Accenture
Has strengthened privileged access control and improved audit visibility through session monitoring and password rotation
On the identity product side, it is awesome. However, they can improve in the documentation parts. For example, if there is a migration process, I can see the maximum customers are moving from self-hosted to on-premises or from on-premises to the cloud. It would be helpful if they released a generalized document for processes such as migration. A clear overview document would assist us in understanding more about the tool, configurations, and automations to enhance our security. Regarding the initial setup of CyberArk Identity, I faced some challenges. At some points, I could not find proper documentation for deploying, enhancing, or integrating with other components. I could not find the proper documentation in the community portal.
NO
CEO at ABILITY LIMITED
A stable and scalable solution with reasonable pricing
The solution has high support capability.  The tool needs to improve its cloud service capability.  I have been working with the solution for 15 years.  I would rate the solution's stability a ten out of ten.  I would rate the tool's scalability a ten out of ten since it is highly scalable. We…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The straight-through approach of CyberArk Identity is very easy to start with; after you start with it, you can very easily onboard your privileged accounts, and from there on, you can advance further and make it more and more secure."
"The best feature of CyberArk Identity is the single sign-on feature that offers quick and one-click access."
"The user identification is simplified, and managing user privileges, whether adding or revoking them, is also quite straightforward when utilizing CyberArk SaaS."
"What I like most about CyberArk Identity is the model that is in place."
"The support of CyberArk Identity is really good."
"The setup, via cloud, is simple."
"The most valuable feature of CyberArk Identity is the adaptive interface."
"As soon as it is implemented, it fundamentally changes how users access systems, providing immediate security benefits."
"The feature that I have found the most valuable is that they are open to connecting with any token. For example, a year ago, we were looking for a soft token, and we started to look for alternatives. They are open to connecting with any token that we looking for."
"The solution has high support capability."
 

Cons

"The reporting functionality is somewhat complicated. While I would rate CyberArk Identity and Okta on the same level, Okta's reporting is crisper and clearer."
"Something they could improve is the management of multifactor authentication. When you translate the page from one language to another, it can be a difficult process."
"Integration or deployment is extremely difficult for CyberArk Identity."
"Some areas experience slowness based on the workload. There's a need to enhance network performance despite the good user experience with access management."
"The solution could be easier to use and I found it to be very complex involving many steps."
"The reporting functionality is somewhat complicated."
"One area for improvement is the complexity of the learning curve for new users."
"I faced some challenges during the initial setup of CyberArk Identity. At some points, I could not find proper documentation for deploying, enhancing, or integrating with other components."
"The tool needs to improve its cloud capability."
"The user interface is not quite good and easy to use. There are a lot of menus, and the look and feel is not modern like a modern app."
 

Pricing and Cost Advice

"In terms of pricing, BeyondTrust and CyberArk tend to be more expensive, with CyberArk receiving an eight out of ten, in this regard."
"We find that the pricing and licensing of this solution is adequate, as compared to the other competitors in the market."
"The pricing is acceptable. It is worth considering what we are protecting with the amount charged."
"There could be some additional costs apart from the licensing costs of the solution when you want to develop connectors in CyberArk Identity."
"The pricing of CyberArk Identity is competitive."
"There is an initial license and then there is a subscription needed."
"It's not that affordable compared to Delinea or other products. They're less expensive and allow more customization. For the cost, it is expensive."
"I would rate the tool’s pricing a seven out of ten. The product’s pricing is expensive and is on a yearly basis. You will need to pay around 10,000 GBP for 500 users."
"I would rate the solution's pricing a three out of ten. The tool's licensing is monthly."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
11%
Manufacturing Company
11%
Healthcare Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise4
Large Enterprise10
No data available
 

Questions from the Community

What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
I am not certain about CyberArk Identity's exact pricing model. For comparison, Okta was around five dollars per user. CyberArk Identity offers good discounts to some clients, which influences thei...
What needs improvement with CyberArk Identity?
We do not specifically use the password vaulting feature of CyberArk Identity. The centralized user dashboard of CyberArk Identity has not been that important for us. If it would be possible to sha...
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Also Known As

Idaptive
AccessMatrix Universal Access Management
 

Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
IRAS, Singapore Bank
Find out what your peers are saying about CyberArk Identity vs. i-Sprint AccessMatrix Universal Access Management and other solutions. Updated: January 2026.
881,082 professionals have used our research since 2012.