"The most valuable feature is that it does lifecycle management and that it will change to whatever the end target is."
"The department management aspect of the solution is the most valuable aspect."
"The most valuable feature is that their database is completely encrypted and protected with multiple layers."
"I like that you can remove the admin rights from the user's computer and have control over the environment. That means you can delete the local admins and grant them proper privileges with the console. So, they will get proper permissions for applications they need, but we don't have to do it. In the domain where we don't have control, the user can only do specified actions, but not all of them."
"It has drastically reduced the attack surface for local administrative rights and the chance of escalation of privilege. We've removed, at this point, close to 98 percent of the local administrative accounts on workstations. If there were an incident, it would stop at that point and we'd be able to know."
"It's easy to use and easy to configure."
"Comprehensive coverage of the required features for the PAM solution."
"Compared to other tools like Linux, this solution isn't as user-friendly."
"It's an old product and has many areas that can be improved."
"Performance could be better. We have a couple of problems with CyberArk right now. One of the problems is performance in our environment. Support also takes a long time to respond. If the user already has local admin rights, then I can't collect any events in the console from this device. There are also some options in CyberArk that are not working properly, and are not helpful in this case. I can't collect any information to create a proper policy for the device. I have to investigate everything manually, or even disable the local admin from the device. I can collect the events only after this, and it's very time consuming. In my case, it's a waste of resources."
"Technical support is slow to respond when we run into issues."
"We have had some major issues with the tool, but we have worked with the R&D teams and we have worked with support. There is room for improvement, especially on response times. But they're working on it and they're doing the best they can."
"The management console could be improved."
"The response time for support could be faster. Some features should be added: cloud-based, VPN-less, more secure, and it should be adjusted in a hybrid environment."
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Earn 20 points
CyberArk Endpoint Privilege Manager is ranked unranked in Privileged Access Management (PAM) with 5 reviews while Symantec Privileged Access Manager is ranked 12th in Privileged Access Management (PAM) with 2 reviews. CyberArk Endpoint Privilege Manager is rated 7.6, while Symantec Privileged Access Manager is rated 5.0. The top reviewer of CyberArk Endpoint Privilege Manager writes "Enables us to see how users use their access and lock down things that aren't appropriate". On the other hand, the top reviewer of Symantec Privileged Access Manager writes "Allows IT and consultants to access the infrastructure environment but needs more security and better support". CyberArk Endpoint Privilege Manager is most compared with BeyondTrust Endpoint Privilege Management, Microsoft Defender for Endpoint, CrowdStrike Falcon, Carbon Black CB Defense and Tanium, whereas Symantec Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), CyberArk Privileged Access Manager, ARCON Privileged Access Management, BeyondTrust Endpoint Privilege Management and IBM Security Secret Server.
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