OpenText Enterprise Security Manager and CrowdStrike Falcon compete in the enterprise security market. While both offer strong features, CrowdStrike Falcon seems to have the upper hand due to its focus on real-time threat detection and continuous monitoring.
Features: OpenText Enterprise Security Manager offers vendor support versatility, scalability, and robust integration capabilities. It excels in handling complex security scenarios and customizable dashboards. CrowdStrike Falcon focuses on real-time threat detection and response, endpoint detection, and machine learning-driven threat analysis. It integrates seamlessly with security ecosystems, providing continuous monitoring and automatic threat detection.
Room for Improvement: OpenText Enterprise Security Manager could improve in high availability, network modeling simplicity, processing speed, and user support. CrowdStrike Falcon needs enhancements in integration capabilities, reporting, and support for legacy systems. Users express interest in expanded management features and capabilities like email security and sandboxing.
Ease of Deployment and Customer Service: OpenText Enterprise Security Manager supports both on-premises and hybrid cloud environments but can lead to complex deployments. Customer service experiences are mixed, with issues in timely support. CrowdStrike Falcon offers streamlined deployment in cloud environments with a user-friendly setup. Generally good customer service is noted, though there are occasional support delays.
Pricing and ROI: OpenText Enterprise Security Manager is known for high costs and complex scalable pricing. This can affect the ROI timelines. CrowdStrike Falcon also incurs higher costs, especially with additional features, but provides rapid ROI and significant security benefits. Users appreciate the added value despite its premium pricing.
CrowdStrike Falcon saves time and offers good value for money, especially for enterprise companies, because it can stop breaches.
On a scale of one to ten, I would rate the technical support as a 10 because they resolve many issues for us.
The CrowdStrike team is very efficient; I would rate them ten out of ten.
They could improve by initiating calls for high-priority cases instead of just opening tickets.
If I raise a P1 or P0 ticket, the response time is often delayed by four to eight hours.
It has adequate coverage and is easy to deploy.
In terms of scalability, I find CrowdStrike to be stable, and I have not encountered any limitations with it.
There's no scalability limitation from CrowdStrike itself, as it just requires agent deployment.
It lacks some capabilities compared to other tools available in the market.
I have never seen instability in the CrowdStrike tool.
We are following N-1 versions across our environment, which is stable.
The biggest issue occurred when every computer worldwide experienced a blue screen.
The stability of ArcSight Enterprise Security Manager (ESM) is not very robust.
Simplifying the querying process, such as using double quote queries or directly obtaining logs based on IP addresses or usernames, would be beneficial.
Another concern is CrowdStrike's GUI. It changes annually, making it hard to work and find options.
Threat prevention should be their first priority.
The integration aspect of ArcSight Enterprise Security Manager (ESM) needs improvement.
It is expensive compared to SentinelOne, but as the market leader, it is worth it.
The licensing cost and setup costs are affordable.
The solution is a bit expensive.
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools.
I can investigate by accessing the customer's host based on the RTR environment and utilize host search to know details for the past seven days, including logins, processes, file installations, malicious processes, and network connections.
The real-time analytics aspect of CrowdStrike performs well because we get all logs in real-time, with no delay, allowing us to take action immediately.
Being an EDR solution, it helps us identify attacks in real-time.
The ability to interpret data is highly valued.
CrowdStrike Falcon provides endpoint protection and threat intelligence using a cloud-based platform for real-time detection and response. Its minimal impact on system performance and ease of deployment are key benefits along with advanced logging and reporting for compliance and forensic analysis.
CrowdStrike Falcon is known for its efficacy in identifying malware, ransomware, and sophisticated cyber threats. The platform's cloud-native architecture and advanced AI capabilities ensure comprehensive endpoint visibility and rapid response times. Users appreciate the lightweight agent and seamless deployment process, along with detailed reporting features. Integration with security tools and efficient customer support are essential features.
What are the key features of CrowdStrike Falcon?
What are the benefits or ROI of CrowdStrike Falcon?
In industries like finance, healthcare, and retail, CrowdStrike Falcon is often used for critical security due to its robust threat detection capabilities. Financial firms value its rapid response and detailed reporting for compliance, while healthcare providers appreciate the minimal system performance impact. Retailers benefit from its comprehensive endpoint visibility and integration with other security tools.
OpenText Enterprise Security Manager enables real-time threat detection through scalable and adaptable solutions, integrating seamlessly with multiple platforms for complex security scenarios across different environments.
OpenText Enterprise Security Manager offers extensive security monitoring capabilities, combining log analysis and incident management to enhance cybersecurity and compliance. Its powerful event correlation engine provides real-time alerts for rapid incident response. Users benefit from customizable dashboards and comprehensive log collection, making it a significant tool in the SIEM market. Flexible deployment options cater to both on-premises and cloud environments, supporting enterprises in managing IT infrastructure and threat detection efficiently.
What are the key features of OpenText Enterprise Security Manager?In industries such as finance, healthcare, and energy, OpenText Enterprise Security Manager is implemented for monitoring critical systems and ensuring compliance with regulatory needs. Enterprises leverage its capabilities for forensic investigations and active threat management, serving as a central hub for cybersecurity operations across diverse IT infrastructures.
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