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Coveo vs Pulse Elasticsearch and OpenSearch comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Coveo
Ranking in Indexing and Search
2nd
Average Rating
8.2
Number of Reviews
13
Ranking in other categories
AI Research (1st)
Pulse Elasticsearch and Ope...
Ranking in Indexing and Search
15th
Average Rating
8.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Indexing and Search category, the mindshare of Coveo is 5.8%, down from 8.5% compared to the previous year. The mindshare of Pulse Elasticsearch and OpenSearch is 1.6%. It is calculated based on PeerSpot user engagement data.
Indexing and Search Mindshare Distribution
ProductMindshare (%)
Coveo5.8%
Pulse Elasticsearch and OpenSearch1.6%
Other92.6%
Indexing and Search
 

Featured Reviews

reviewer2903370 - PeerSpot reviewer
Web Project Manager at a university with 10,001+ employees
Search insights have reduced no-result queries and guide visitors quickly to relevant content
In my opinion, the best features Coveo offers are that it's quick, it's easy to navigate, and if you have something you want to know, Coveo is very helpful in helping you find out how to get the information that you need and sort the information that you need. Of those features, the main thing I find myself appreciating the most in my day-to-day work is being able to find what I need without spending a huge amount of time. The speed and easy navigation are important; there are other tools that do the same thing, but finding what I need quickly really matters.
Rafayel Agamyan - PeerSpot reviewer
DevOps Engineer at a tech vendor with 1,001-5,000 employees
Search performance has transformed customer document access and continues to improve satisfaction
Customer satisfaction has significantly improved since switching to Pulse Elasticsearch and OpenSearch from old legacy services, as many insights from customers indicate that latency has changed dramatically and the speed is significantly better now. For others looking into using Pulse Elasticsearch and OpenSearch, it is definitely recommended to give it a try, especially if old legacy systems that are slow are currently being used. Lately, OpenSearch has come up with a new version that greatly enhances speed, so trying it is encouraged and it will be loved. A review rating of 9 reflects the overall satisfaction with Pulse Elasticsearch and OpenSearch.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Coveo already has a very good e-learning platform with multiple courses to learn and certifications to achieve, so it is very good in terms of the learning curve for new users or developers working with it."
"Before moving to Coveo, we had metrics of user clicks around two million, but after we went live with Coveo, user clicks and all view analytics jumped up over 3.5 million, which was a significant upgrade after implementing Coveo."
"AI-enabled query suggestions help users return more frequently and build trust in the search capabilities our site offers, allowing us to drive content towards users based on popular queries."
"What we are seeing is that our sales have significantly increased by twenty to thirty percent just within one year of using Coveo."
"Coveo is scalable and I have not seen any latency issue."
"Coveo provides a search engine experience that is superior when compared to the other search engines available in the market as of now."
"After migrating to Coveo, it took less than 10 milliseconds to load all this data."
"Coveo provides AI-driven search results and proper recommendations based on customer interaction and context, which is very beneficial for us because it improves our order conversion rate, allowing customers to find the exact products they want and see similar products, greatly increasing upselling."
"It is quite easy, and I think it was really great the way they offered the services."
"Customer satisfaction has significantly improved since switching to Pulse Elasticsearch and OpenSearch from old legacy services, as many insights from customers indicate that latency has changed dramatically and the speed is significantly better now."
 

Cons

"One area of improvement for Coveo is the size limitation concerning response results."
"I think Coveo can be improved by providing a sandbox for developers, even if you are not part of an organization, and the API configurations can be made a bit easier because there are a lot of options right now which confuses users."
"I chose eight out of ten because we have some limitations, such as when we share heavy data, where a large number of data takes more time for Coveo to process; that is one area where Coveo needs to improve, but apart from that, it is good."
"While Coveo is overall very fast, I find the development integration somewhat challenging."
"The learning curve can be steep for new developers, especially when working with relevance tuning, query pipelines, and advanced configurations."
"I would give Coveo a nine out of ten because the response and everything is fine, but the technical team of Coveo helps us, yet I think it is not one hundred percent."
"One other suggestion is that as of now, the sync between our Salesforce and Coveo is one hour."
"In a general sense, we are not seeing a remarkable return on investment because maintaining Coveo for our search functionality is costly, and we have to balance investments in search versus other areas."
"I think the way they support the ingesting service for Pulse Elasticsearch and OpenSearch is not really great."
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915,341 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Outsourcing Company
12%
Construction Company
9%
Manufacturing Company
8%
Construction Company
30%
Financial Services Firm
15%
Healthcare Company
11%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise5
Large Enterprise16
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Coveo?
My experience with pricing, setup cost, and licensing is that these things are mostly managed by our senior teams. We do not have much idea on what cost we are paying to them. It is not much of my ...
What needs improvement with Coveo?
Coveo can improve based on the rules we have provided in our CMS platform; in my case, we are using a CMS platform integrated with Coveo, so the rules we are providing, called Coveo rules, generate...
What is your primary use case for Coveo?
My main use case for Coveo is that I use it as a search engine for my websites. A quick specific example of how I use Coveo as a search engine for my websites is that we mostly used it for article ...
What is your primary use case for Pulse Elasticsearch and OpenSearch?
My primary use case is powering up the search in the product.
What advice do you have for others considering Pulse Elasticsearch and OpenSearch?
I have not used the SQL query support feature. I did assess the RESTful API support. I have not utilized Pulse Elasticsearch and OpenSearch machine learning features, as there was no use case for m...
What needs improvement with Pulse Elasticsearch and OpenSearch?
I think the way they support the ingesting service for Pulse Elasticsearch and OpenSearch is not really great. If I got to attach a few more records, they don't support it. It's all rewrite every t...
 

Comparisons

 

Overview

 

Sample Customers

Sonus, 3i Group, Adobe, AECOM, American Society of Anesthesiologists, AmerisourceBergen Specialty Group, Centre dÍaccs ö lÍinformation juridique, Genesys, GoPro, Harris, Imprivata, L'Oreal, KeyBank, VMware
Information Not Available
Find out what your peers are saying about Coveo vs. Pulse Elasticsearch and OpenSearch and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.