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Coveo vs Luigi's Box comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Coveo
Ranking in Indexing and Search
3rd
Average Rating
8.0
Number of Reviews
5
Ranking in other categories
AI Research (7th)
Luigi's Box
Ranking in Indexing and Search
4th
Average Rating
9.8
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Indexing and Search category, the mindshare of Coveo is 5.6%, down from 9.4% compared to the previous year. The mindshare of Luigi's Box is 2.0%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Indexing and Search Mindshare Distribution
ProductMindshare (%)
Coveo5.6%
Luigi's Box2.0%
Other92.4%
Indexing and Search
 

Featured Reviews

RS
Lead Engineer Senior Forntend Developer at Adobe
Intelligent search has transformed our ecommerce personalization and drives higher conversions
Coveo fits into our workflow as the core engine of our search, which makes our users' experience amazing by providing us with insights on what products are being sold more and what kind of customers in what regions understand or require what kind of products. Those minimalistic details are what Coveo has provided us with and improved our website interaction. The best features Coveo offers include the AI-powered search that analyzes the region, the user, specific products, or preferences and needs, automatically sharing that information. Additionally, the search it provides is extremely fast and features an auto-search option that gives users basic details, images, and offers in the search field itself. The AI-powered search actually helps our team by allowing users to search for products based on their preferences, with caching available that makes the search fast for users. This has increased our throughput time and the number of users engaged with our application, leading to more purchases. The biggest feature I would highlight about Coveo is the AI enhancements and advancements they have made. Beyond that, the website search for products is faster, and we use it for some of our internal employee search applications as well, making it an amazing tool to utilize.
William Berthoud - PeerSpot reviewer
Consultant sea at Aw Marketing consulting
Higher conversion rates with an advanced algorithm and intuitive interface
An area for improvement is the interface language, as our team mainly speaks French. Offering a French-language option would significantly enhance accessibility and streamline usage. Additionally, simplifying interactions with the Luigi's Box team, such as through localized support or tools tailored to non-English-speaking users, would improve collaboration. These changes would ensure a more seamless integration of the solution into our daily operations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Coveo provides AI-driven search results and proper recommendations based on customer interaction and context, which is very beneficial for us because it improves our order conversion rate, allowing customers to find the exact products they want and see similar products, greatly increasing upselling."
"What we are seeing is that our sales have significantly increased by twenty to thirty percent just within one year of using Coveo."
"AI-enabled query suggestions help users return more frequently and build trust in the search capabilities our site offers, allowing us to drive content towards users based on popular queries."
"I would highly recommend Coveo as it is smart, fast, relevant, and especially suitable for big sites and large e-commerce setups."
"Coveo provides a search engine experience that is superior when compared to the other search engines available in the market as of now."
"Thanks to this solution, we’ve seen a significant improvement in our conversion rate (CVR) compared to last year, proving its effectiveness in driving performance and optimizing results."
"Luigi's Box is helpful in implementing even non-standard requirements."
"Luigi's Box is an excellent tool that solves our problems with the search and recommended products in the carousels."
"The seamless integration with our e-commerce platform has made it easy to implement and manage, allowing us to focus on delivering a top-notch user experience."
"Within the dashboard, the application offers data analysis that works with different views of the customer data. This data is graphically processed and thus does not need to be further modified for better interpretation."
"This smart search capability significantly reduces the time customers spend searching for products, as it anticipates their needs and suggests the most pertinent results."
"Luigi's Box has brought substantial enhancements to our company, particularly by enriching the search experience on our website. Through its powerful search capabilities, our customers can effortlessly locate their desired products, resulting in heightened satisfaction and conversion rates."
"Luigi's Box increased conversion rates and improved user experience on the website."
 

Cons

"I would give Coveo a nine out of ten because the response and everything is fine, but the technical team of Coveo helps us, yet I think it is not one hundred percent."
"While Coveo is overall very fast, I find the development integration somewhat challenging."
"One area of improvement for Coveo is the size limitation concerning response results."
"I chose eight out of ten because we have some limitations, such as when we share heavy data, where a large number of data takes more time for Coveo to process; that is one area where Coveo needs to improve, but apart from that, it is good."
"In a general sense, we are not seeing a remarkable return on investment because maintaining Coveo for our search functionality is costly, and we have to balance investments in search versus other areas."
"Our team mainly speaks French. Offering a French-language option would significantly enhance accessibility and streamline usage."
"However, we know that there's always room for improvement, and Luigi's Box has already made a lot of progress and it is still increasing its value and adding new features."
"We have been using the service for more than two years, and our experience is only positive."
"It could simplify the implementation on the website."
"Enhancing the user interface to be more intuitive and user-friendly could significantly reduce the learning curve for new users."
"An area for improvement is the interface language, as our team mainly speaks French."
"Deeper use of AI and ML - although with the advent of AI, new features have been implemented into Luigi's Box, there is still room for deeper integration."
"Our products are really diverse. Not everything can be done automatically, and manual intervention is required."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Construction Company
9%
Outsourcing Company
8%
Government
8%
Comms Service Provider
41%
Financial Services Firm
20%
Religious Institution
7%
Recruiting/Hr Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Midsize Enterprise2
Large Enterprise10
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise4
Large Enterprise1
 

Questions from the Community

What is your experience regarding pricing and costs for Coveo?
My experience with pricing, setup cost, and licensing is that these things are mostly managed by our senior teams. We do not have much idea on what cost we are paying to them. It is not much of my ...
What needs improvement with Coveo?
Coveo can improve based on the rules we have provided in our CMS platform; in my case, we are using a CMS platform integrated with Coveo, so the rules we are providing, called Coveo rules, generate...
What is your primary use case for Coveo?
My main use case for Coveo is that I use it as a search engine for my websites. A quick specific example of how I use Coveo as a search engine for my websites is that we mostly used it for article ...
What is your experience regarding pricing and costs for Luigi's Box?
When implementing, make the most of the knowledge of the person at Luigi's Box who will support you. They have a lot of experience.
What needs improvement with Luigi's Box?
Integration with GA4 and a plugin integrating with Google Looker Studio would be very useful. Currently, I collect data on searches in two places and I cannot conveniently combine them. The efficie...
What is your primary use case for Luigi's Box?
I mainly use Luigi's Box to manage suggestions in the search box on my e-commerce site. This tool gives me easy control over the content that is displayed to customers and allows me to shape the co...
 

Comparisons

 

Overview

 

Sample Customers

Sonus, 3i Group, Adobe, AECOM, American Society of Anesthesiologists, AmerisourceBergen Specialty Group, Centre dÍaccs ö lÍinformation juridique, Genesys, GoPro, Harris, Imprivata, L'Oreal, KeyBank, VMware
Notino, Muziker, Under Armour, SFD, Lucide
Find out what your peers are saying about Coveo vs. Luigi's Box and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.