"The most valuable feature of this solution is the user interface, which is extremely simple and very modern compared to other similar software available."
"I have found Work Order management the most valuable feature. Additionally, it is a very robust and powerful solution."
"Preventive maintenance management."
"The large range of configurability of the product is great, since everyone has a different way of doing things."
"The most valuable features are the ability to create work orders and preventative maintenance."
"Work order management and scalability enables the businesses' needs to be met."
"Has a powerful audit combination that helps achieve high accuracy."
"We were doing all kinds of paperwork for every type of order and to maintain our assets but with the use of the IBM Maximo application, we can automate a lot of the processes."
"We can manage, organize, and track incidents, claims, jobs, tasks, preventive and corrective maintenance, locations, and assets."
"Pricing and partner support could be improved."
"The latest version is slow due to the power it requires."
"Maximo is a big system, so the initial setup is complex."
"Revision management of file attachments."
"It's not user-friendly. It could use shortcuts for frequently requested services."
"Areas for improvement would be the user interface and support for Arabic. They could also be more customer-oriented."
"Although you can create notifications with Maximo, the configuration and options could be improved."
"The solution is not stable. We can have one day when it is stable and another day it is not. Sometimes it crashes or becomes very slow, and there are times we are not even able to download all the databases. Without the database, we cannot work on that application. These are the small glitches, and stability issues we are facing."
"Areas for improvement include: an enhanced Service Catalog on Mobile; Agent intelligence; better dashboards for KPIs."
Coupa Invoice is ranked 4th in Billing Software with 1 review while IBM Maximo is ranked 2nd in Billing Software with 23 reviews. Coupa Invoice is rated 9.0, while IBM Maximo is rated 8.0. The top reviewer of Coupa Invoice writes "Integrates seamlessly, is simple to install, and has responsive internal technical support". On the other hand, the top reviewer of IBM Maximo writes "Work order management and scalability enables the businesses' needs to be met". Coupa Invoice is most compared with NetSuite ERP, whereas IBM Maximo is most compared with ServiceNow, NetSuite ERP, JIRA Service Management, ABB Ability Asset Suite EAM and JD Edwards EnterpriseOne Asset Lifecycle Management.
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