Try our new research platform with insights from 80,000+ expert users

Cortex XDR by Palo Alto Networks vs Red Canary comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
Cortex XDR offers cost-effective security with reduced infections, compliance support, enhanced efficiency, rich data, and competitive pricing.
Sentiment score
8.5
Red Canary improved security ROI by efficiently detecting threats, reducing incident response times, and offering detailed alerts and cost savings.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cyber Security Manager at Welab bank
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
Detection and Response Consultant at Inovasys
I have seen a return on investment with Cortex XDR by Palo Alto Networks, as this product is offered at a minimal cost, and we can find a good ROI from it.
Cyber Security Information Security Specialist at MHM Holding GmbH
 

Customer Service

Sentiment score
6.8
Cortex XDR support quality varies; users experience both commendable assistance and challenges, depending on region and support plans.
Sentiment score
8.5
Red Canary's customer service is excellent, offering swift support with on-call availability and monthly alert discussions.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
Head of data centers at a non-profit with 10,001+ employees
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
Senior Process Expert at A.P. Moller - Maersk
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
Chief of IT Architecture at a financial services firm with 10,001+ employees
In emergencies, there is an on-call person available to resolve issues immediately.
SOC Analyst at Valorant
 

Scalability Issues

Sentiment score
7.5
Cortex XDR is scalable and cloud-based, efficiently supporting thousands of endpoints across various enterprise environments without scalability issues.
Sentiment score
6.4
Red Canary excels in scalability, seamlessly managing large data sets, integrating with systems, and maintaining performance in growing operations.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Head of data centers at a non-profit with 10,001+ employees
 

Stability Issues

Sentiment score
8.1
Cortex XDR is stable and reliable, with minimal performance issues and consistent performance despite initial configuration challenges.
Sentiment score
8.2
Red Canary is praised for robust reliability and consistent performance, with users reporting smooth, glitch-free operation.
Cortex remains fast and responsive, even with increasing data and alerts.
Final Year Student at Gitam University
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR is stable, offering high quality and reliable performance.
Cyber Security Manager at Welab bank
 

Room For Improvement

Cortex XDR needs better compatibility, UX, report customization, and pricing while reducing performance issues and enhancing automation and detection.
Red Canary can improve by offering on-premise options, expanding language support, enhancing firewall integration, and addressing pricing concerns.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
Final Year Student at Gitam University
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
Pre-Sales Architect at network techlab
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Cyber Security Information Security Specialist at MHM Holding GmbH
Red Canary's pricing spectrum may not be ideal for smaller financial institutions.
SOC Analyst at Valorant
 

Setup Cost

Cortex XDR offers flexible licensing, ranging $55-$90 annually, deemed cost-effective despite higher setup costs, suitable for any enterprise.
Red Canary's pricing, at $100 per device, is seen as fair but users desire lower costs, ideally $50.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
Consultant at a tech services company with 1,001-5,000 employees
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
Cyber Security Manager at Welab bank
The services are higher priced.
SOC Analyst at Valorant
 

Valuable Features

Cortex XDR offers advanced threat detection, AI capabilities, easy integration, remote management, and rapid response, enhancing security measures.
Red Canary offers seamless EDR integration, fast alerts, automation, threat detection, and supports compliance with key standards.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
Cyber Security Manager at Welab bank
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
Pre-Sales Architect at network techlab
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
Final Year Student at Gitam University
Red Canary detects threats and attack patterns, allowing us to assess any significant damage caused to the banking environment, particularly if protected data has been damaged or corrupted.
SOC Analyst at Valorant
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Ranking in Endpoint Detection and Response (EDR)
8th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
101
Ranking in other categories
Endpoint Protection Platform (EPP) (5th), Extended Detection and Response (XDR) (7th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (2nd)
Red Canary
Ranking in Endpoint Detection and Response (EDR)
39th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
5
Ranking in other categories
Advanced Threat Protection (ATP) (25th), Managed Detection and Response (MDR) (11th), Risk-Based Vulnerability Management (15th)
 

Mindshare comparison

As of January 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.4%, down from 4.2% compared to the previous year. The mindshare of Red Canary is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Cortex XDR by Palo Alto Networks3.4%
Red Canary0.5%
Other96.1%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
SB
SOC Analyst at Valorant
Monitors traffic effectively and assists in compliance decision-making for quick response
Red Canary detects threats and attack patterns, allowing us to assess any significant damage caused to the banking environment, particularly if protected data has been damaged or corrupted. It is valuable for security teams in banking industries that need to make informed decisions quickly. Red Canary solutions are useful for compliance with standards like FFIEC and PCI and are employed in medical operations for HIPAA compliance.
report
Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.
879,853 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
10%
Manufacturing Company
8%
Comms Service Provider
6%
Computer Software Company
14%
Financial Services Firm
8%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise18
Large Enterprise43
No data available
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface, applies behavioral-based endpoint protection and response, and includes risk-ba...
What needs improvement with Red Canary MDR?
Red Canary's pricing spectrum may not be ideal for smaller financial institutions.
What is your primary use case for Red Canary MDR?
We use Red Canary ( /products/red-canary-reviews ) to monitor incoming and outgoing traffic. For example, when we receive an alert that data from our internal IP address to an external IP address h...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Red Canary Managed Detection and Response (MDR)
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
DuPont, Quanta Services, Microchip Technology, Hopkins Public Schools, Henny Penny, Schumacher Homes
Find out what your peers are saying about Cortex XDR by Palo Alto Networks vs. Red Canary and other solutions. Updated: December 2025.
879,853 professionals have used our research since 2012.