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Cortex XDR by Palo Alto Networks vs Red Canary comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Cortex XDR enhances security, reduces costs, boosts threat identification, compliance, and user confidence, offering cost-effective data protection.
Sentiment score
8.5
Red Canary improved security ROI by efficiently detecting threats, reducing incident response times, and offering detailed alerts and cost savings.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
I have seen a return on investment with Cortex XDR by Palo Alto Networks, as this product is offered at a minimal cost, and we can find a good ROI from it.
 

Customer Service

Sentiment score
6.6
Cortex XDR support is responsive and knowledgeable, despite occasional delays and regional language barriers affecting resolution times.
Sentiment score
8.5
Red Canary's customer service is excellent, offering swift support with on-call availability and monthly alert discussions.
They did well with handling high-risk threats.
Their support is efficient and responsive whenever I raise a ticket through my portal.
Every vendor has similar support; it depends on how the case is handled and raised.
In emergencies, there is an on-call person available to resolve issues immediately.
 

Scalability Issues

Sentiment score
7.5
Cortex XDR is praised for smooth scalability, managing diverse endpoints, and effective expansion in various organizational sizes.
Sentiment score
6.4
Red Canary excels in scalability, seamlessly managing large data sets, integrating with systems, and maintaining performance in growing operations.
 

Stability Issues

Sentiment score
8.0
Cortex XDR is stable, with resolved bugs and ongoing improvements, earning high stability ratings from users.
Sentiment score
8.2
Red Canary is praised for robust reliability and consistent performance, with users reporting smooth, glitch-free operation.
Cortex XDR is stable, offering high quality and reliable performance.
All the situations and issues were controlled in a good way by Cortex XDR by Palo Alto Networks.
For the last 11 months, we haven't faced any outage issues, so it is a stable product.
 

Room For Improvement

Cortex XDR struggles with compatibility, high memory usage, difficult management, limited features, and needs better integration, UI, and pricing.
Red Canary can improve by offering on-premise options, expanding language support, enhancing firewall integration, and addressing pricing concerns.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Cortex XDR could improve its sales support team, including better commission structures and referral programs.
Red Canary's pricing spectrum may not be ideal for smaller financial institutions.
 

Setup Cost

Enterprise buyers find Cortex XDR expensive, but competitive, with flexible licensing; costs vary by usage, features, and setup.
Red Canary's pricing, at $100 per device, is seen as fair but users desire lower costs, ideally $50.
Compared to competitors such as CrowdStrike and Sophos, the pricing of Cortex XDR by Palo Alto Networks is similar to CrowdStrike but more expensive than Sophos.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
The services are higher priced.
 

Valuable Features

Cortex XDR offers robust endpoint security with advanced threat detection, ease of use, seamless integration, and real-time monitoring capabilities.
Red Canary offers seamless EDR integration, fast alerts, automation, threat detection, and supports compliance with key standards.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The way the cases used to collect the data is not intrusive, permitting the infrastructure to collect the data and send it to the Data Lake without problems.
Red Canary detects threats and attack patterns, allowing us to assess any significant damage caused to the banking environment, particularly if protected data has been damaged or corrupted.
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Ranking in Endpoint Detection and Response (EDR)
9th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
92
Ranking in other categories
Endpoint Protection Platform (EPP) (5th), Extended Detection and Response (XDR) (7th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (4th)
Red Canary
Ranking in Endpoint Detection and Response (EDR)
38th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
5
Ranking in other categories
Advanced Threat Protection (ATP) (24th), Managed Detection and Response (MDR) (14th), Risk-Based Vulnerability Management (16th)
 

Mindshare comparison

As of October 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.8%, down from 4.6% compared to the previous year. The mindshare of Red Canary is 0.3%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Cortex XDR by Palo Alto Networks3.8%
Red Canary0.3%
Other95.9%
Endpoint Detection and Response (EDR)
 

Featured Reviews

HectorRios - PeerSpot reviewer
Has detected high-risk threats effectively and provides strong behavioral protection
They did well with handling high-risk threats. I would rate Palo Alto support an eight or nine. I would give them an eight because in the majority of cases, we talk with local partners, and only in case of an emergency or a difficult issue, we jump to Palo Alto support. When we had that experience with Palo Alto support, it was nice service, but it was really difficult to get it. To jump from the partner to Palo Alto directly was challenging. I understand that it's part of the service, as the local partner just jumps up to Palo Alto support in case they need it. In some cases, when we faced an important issue, it was preferred to jump directly to Palo Alto to save time.
Sagar Shekhar - PeerSpot reviewer
An open-source tool that offers great automation capabilities
Red Canary MDR generates a lot of output, so it would be good if, in the end, it generates a summary of all the previous attacks and what was the outcome of a single attack, especially so that it becomes easy for the user to see the summary and analyze the whole thing. In general, the solution currently fails to provide a summary to its users.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
8%
Government
7%
Computer Software Company
13%
Manufacturing Company
9%
Financial Services Firm
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise18
Large Enterprise36
No data available
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface, applies behavioral-based endpoint protection and response, and includes risk-ba...
What needs improvement with Red Canary MDR?
Red Canary's pricing spectrum may not be ideal for smaller financial institutions.
What is your primary use case for Red Canary MDR?
We use Red Canary ( /products/red-canary-reviews ) to monitor incoming and outgoing traffic. For example, when we receive an alert that data from our internal IP address to an external IP address h...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Red Canary Managed Detection and Response (MDR)
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
DuPont, Quanta Services, Microchip Technology, Hopkins Public Schools, Henny Penny, Schumacher Homes
Find out what your peers are saying about Cortex XDR by Palo Alto Networks vs. Red Canary and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.