ControlUp vs Zenoss Cloud comparison

ControlUp and Zenoss are both solutions in the IT Infrastructure Monitoring category. ControlUp is ranked #32 with an average rating of 8.3, while Zenoss is ranked #52. ControlUp holds a 0.8% mindshare in IM, compared to Zenoss’s 1.1% mindshare. Additionally, 100% of ControlUp users are willing to recommend the solution, compared to 100% of Zenoss users who would recommend it.

ControlUp

Read 13 ControlUp reviews

4,124 Views
2,433 Comparison Views

100% willing to recommend

Zenoss Cloud

Read 8 Zenoss Cloud reviews

5,573 Views
2,508 Comparison Views

100% willing to recommend

ControlUp

Zenoss Cloud

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Executive SummaryUpdated on Oct 9, 2024

Zenoss Cloud and ControlUp compete in IT monitoring and management, primarily focusing on improving operational efficiency. ControlUp seems to have the upper hand with its feature-rich capabilities and real-time performance insights.

Features: Zenoss Cloud offers advanced predictive analytics, infrastructure monitoring, and seamless cloud integration. ControlUp provides intelligent dashboards, real-time performance tracking, and comprehensive system analytics.

Room for Improvement: Zenoss Cloud could enhance its capabilities in real-time tracking, dashboard customization, and immediate performance feedback. ControlUp might improve its predictive analytics, expand its cloud integration, and refine its hybrid model for more streamlined operation.

Ease of Deployment and Customer Service: Zenoss Cloud features straightforward cloud-based deployment and responsive customer service, facilitating an easy adoption process. ControlUp's hybrid deployment model allows a quick setup and extensive customer support, ensuring a smooth transition for users.

Pricing and ROI: Zenoss Cloud utilizes a subscription model, which may involve a significant initial investment but aims to enhance long-term ROI through predictive analytics. ControlUp offers competitive pricing with scalability options, promoting favorable ROI by optimizing system performance and providing better immediate financial returns.

To learn more, read our detailed ControlUp vs. Zenoss Cloud Report (Updated: June 2026).

Buyer's Guide

ControlUp vs. Zenoss Cloud

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ControlUp

Ranking in IT Infrastructure Monitoring

32nd

Average Rating

8.6

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

Digital Experience Monitoring (DEM) (5th)

Zenoss Cloud

Ranking in IT Infrastructure Monitoring

52nd

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Infrastructure (18th), Event Monitoring (14th), Network Monitoring Software (65th), Server Monitoring (25th), Container Monitoring (8th), Cloud Monitoring Software (40th), AIOps (27th)

Mindshare comparison

As of July 2026, in the IT Infrastructure Monitoring category, the mindshare of ControlUp is 0.8%, down from 1.0% compared to the previous year. The mindshare of Zenoss Cloud is 1.1%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
ControlUp	0.8%
Zenoss Cloud	1.1%
Other	98.1%

IT Infrastructure Monitoring

Featured Reviews

Jean-CharlesMoriaud

Senior IT Engineer Citrix at EDR Media LLC

Automation capabilities and proactive monitoring have improved infrastructure reliability and reduced troubleshooting time

ControlUp has a lot of automation in it. It detects problems and failures very well. It's not only monitoring, but it's also detecting, and it could even fix problems with a lot of automation that you can put in place to fix problems automatically before you even detect them. That's one of the strong points of ControlUp. All the automations, and there's a large customer-written automation. You can pick up those automations and use them on your environment, and it helps a lot. This is very good. It's not third-party, but it's external routines and automations that you can download from their website and implement on your side. That's one of the strong points of ControlUp. ControlUp, the way we implemented it, and the goal of ControlUp, is to be proactive instead of starting to work on a problem when it already happens. There are a lot of counters and monitors you can implement that will help you detect problems before they happen.

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ClaudiaChen

Cloud Architect - Senior Technology Architect at Telstra

Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features

As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"ControlUp has a lot of automation in it; it detects problems and failures very well, and it's not only monitoring, but it's also detecting, and it could even fix problems with a lot of automation that you can put in place to fix problems automatically before you even detect them."

"Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service."

"ControlUp has an easy installation process."

"The Solve interface has provided us the ability to view our entire estate including physical devices in a single pane of glass, transforming the way we approach the troubleshooting and reporting of our estate."

"Integration with Netscaler and Scoutbees can provide a proper end-to-end analysis of the user's experience and give us a real ROI."

"In terms of the public cloud, ControlUp's features make us feel very secure."

"This product's most valuable feature is that it allows you to consume many resources from a centralized tool."

"It has a great career time monitoring tool."

More ControlUp pros

"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."

"It is very cost-effective compared to the tools I worked with in the past."

"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."

"The custom built integration is one of the most valuable features because you can see all the especially critical items."

"It's easy to use."

"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."

"The most valuable feature is the flexible discovery mechanism."

"Zenoss is more complex than LogicMonitor, but scalable and hugely customizable."

More Zenoss Cloud pros

Cons

"The graphical user interface needs to be improved from version to version."

"There was some lag earlier, and reports pulled from the dashboard would sometimes be half an hour old. But now, the information provides real-time status, which is greatly appreciated. Overall, I've seen improvement in the product."

"ControlUp doesn't allow us to monitor the network infrastructure, so we are obliged to acquire another solution that allows us to monitor the network."

"ControlUp could improve the integration. Microsoft Azure Virtual Desktop monitoring has better integration."

"Something I would love to see from a partner perspective would be maybe a way to do this in a surface hosting provider."

"We'd like to see the mobile app working again so that we can get alerts 24/7. This is especially useful for the person on call."

"The on-premises version has limited scalability as challenges occur because the console takes a lot of computer power."

"Solve is a quick and intuitive tool for quickly mapping data together, however, once you have the view of the data that you like, it is difficult to share this with colleagues."

More ControlUp cons

"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."

"Now it is stable, but they should design threshold parameters in percentage instead of raw values."

"There was a problem with Zenoss and storage monitoring."

"The AI aspect needs to improve."

"It would be ideal if the product offered sound alerts."

"Technical support is 3/10, poor: Incomplete and poor documentation Undocumented processes Inconsistent solutions to problems depending on source"

"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"

"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."

More Zenoss Cloud cons

Pricing and Cost Advice

"We are satisfied with the price compared to other solutions."

"Personally, I would say that the only thing I could compare it to is another monitoring tool that we use, Nagios."

"Based on my experience, ControlUp is not that expensive."

"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."

"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."

"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."

"It depends on the customer, what he wants."

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Healthcare Company

10%

Manufacturing Company

Computer Software Company

Construction Company

12%

Manufacturing Company

11%

Comms Service Provider

10%

Transportation Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	2
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	4
Large Enterprise	5

Questions from the Community

What is your experience regarding pricing and costs for ControlUp Real-time?

It is expensive. It is very expensive. I was working in a bank, and even in the bank, which was quite healthy, the ControlUp budget was something we had to defend very harshly.

See all answers

What needs improvement with ControlUp Real-time?

I don't see any.

See all answers

What is your primary use case for ControlUp Real-time?

I was taking care of a Citrix infrastructure, and as ControlUp is the best monitoring tool for those environments, I was also using ControlUp to monitor those environments.

See all answers

What is the best network monitoring software for large enterprises?

In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...

See all answers

Comparisons

Nexthink vs ControlUp

Compared 15% of the time

eG Enterprise vs ControlUp

Compared 7% of the time

Citrix uberAgent Monitoring vs ControlUp

Compared 7% of the time

SysTrack vs ControlUp

Compared 6% of the time

Zscaler Digital Experience (ZDX) vs ControlUp

Compared 5% of the time

More ControlUp Competitors

Zabbix vs Zenoss Cloud

Compared 6% of the time

Nagios XI vs Zenoss Cloud

Compared 4% of the time

Microsoft System Center vs Zenoss Cloud

Compared 3% of the time

Dynatrace vs Zenoss Cloud

Compared 3% of the time

ScienceLogic vs Zenoss Cloud

Compared 3% of the time

More Zenoss Cloud Competitors

Product Reports

Buyer's Guide

ControlUp

June 2026

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Buyer's Guide

Zenoss Cloud

June 2026

Download Zenoss Cloud product report

Also Known As

No data available

Cloud Monitoring, Zenoss Service Dynamics

Overview

ControlUp is known for its powerful administration tools, real-time insights, and automation capabilities, enabling efficient VDI and infrastructure management. It integrates seamlessly with solutions like Netscaler, offering historical analytics and endpoint monitoring for proactive issue detection.

ControlUp provides an advanced platform for monitoring Citrix VDIs and user sessions, allowing administrators to perform in-depth infrastructure analysis and troubleshooting. It supports virtualization platforms like VMware and Hyper-V, delivering real-time data capabilities and capacity management. ControlUp also facilitates script-based actions and easy deployment, offering AI-enhanced VDI administration. Users can centralize resources for efficient management, benefiting from granular resource visibility and capacity planning. The tool integrates with Scoutbees for end-to-end analysis and supports historical reporting to detect potential issues before they arise.

What are the key features of ControlUp?

Real-Time Insights: Provides up-to-the-minute data for informed decision-making.
Automation Capabilities: Extensive automation through script-based actions to streamline tasks.
Customizable Interface: Adaptable settings to suit organizational workflows effectively.
End-to-End Analysis: Integration with Netscaler and Scoutbees for comprehensive infrastructure analysis.
AI-Enhanced Administration: Leverages AI for improved VDI management and operation.

What benefits and ROI should users look for in the reviews?

Proactive Issue Detection: Early detection of potential issues to minimize downtime and enhance reliability.
In-Depth Analyses: Detailed insights into infrastructure for better planning and optimization.
Efficient Resource Management: Centralization of resources contributes to operational efficiency and visibility.
Cost-Effective Management: Automating repetitive tasks results in reduced operational costs and improved productivity.
Improved User Experience: Comprehensive monitoring and analytics ensure a smoother digital experience for end-users.

Organizations rely on ControlUp for effective infrastructure monitoring and management across industries. Within the tech sector, it supports Citrix VDI environments and enhances digital experience evaluations. Healthcare providers utilize its real-time monitoring for seamless administration of virtual platforms, ensuring efficient patient data management. In finance, ControlUp aids in secure and responsive virtualization, key for transactional systems and customer interactions.

ControlUp

Zenoss Cloud provides a comprehensive overview of IT environments, supporting cross-cloud functionality, scalability, and robust integrations. It offers dynamic monitoring through its intuitive dashboard and supports hybrid deployments across cloud and on-premises infrastructures.

Zenoss Cloud enables users to monitor network infrastructure and operator platforms efficiently. With features like agentless monitoring and real-time alerts, Zenoss Cloud integrates seamlessly with external systems such as ITSM tools. Its flexible functionality allows for the management of both on-premises and cloud infrastructures like AWS and Azure. Users benefit from easy setup and strong technical support, although they seek enhancements in AI capabilities and simpler installation. The pricing model and complexity for beginners and storage monitoring are areas for improvement.

What are the key features of Zenoss Cloud?

Dynamic Monitoring: Enhances user experience with real-time insights.
Cross-Cloud Functionality: Supports hybrid deployments across AWS and Azure.
Agentless Monitoring: Simplifies deployment with minimal overhead.
Scalability: Grows with your network's demands.
Custom Integration: Supports notifications and alerts tailored to user requirements.

What benefits should users expect from Zenoss Cloud?

Time Efficiency: Quick setup and operation save resources.
Comprehensive Support: Extensive documentation streamlines troubleshooting.
Cost-effective Monitoring: Prevents multiple charges in server monitoring.
Enhanced User Experience: Offers seamless integration with existing IT infrastructures.

Zenoss Cloud is widely used in monitoring solutions for industries including technology and data centers. It supports direct monitoring of systems like vSphere and NetApp, making it ideal for IT operations and managed services. Integration with tools such as ServiceNow and SolarWinds aligns it with diverse IT environments.

Zenoss

Sample Customers

B/E Aerospace, North Carolina SECU, Vancouver Island Health Authority, University of Florida

2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation

Buyer's Guide

ControlUp vs. Zenoss Cloud

June 2026

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