ControlUp vs Zenoss Cloud comparison

ControlUp and Zenoss are both solutions in the IT Infrastructure Monitoring category. ControlUp is ranked #19 with an average rating of 8.0, while Zenoss is ranked #52. ControlUp holds a 0.9% mindshare in IM, compared to Zenoss’s 0.9% mindshare. Additionally, 100% of ControlUp users are willing to recommend the solution, compared to 100% of Zenoss users who would recommend it.

ControlUp

Read 13 ControlUp reviews

2,429 Views
1,287 Comparison Views

100% willing to recommend

Zenoss Cloud

Read 8 Zenoss Cloud reviews

2,016 Views
927 Comparison Views

100% willing to recommend

ControlUp

Zenoss Cloud

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Oct 9, 2024

Zenoss Cloud and ControlUp compete in IT monitoring and management, primarily focusing on improving operational efficiency. ControlUp seems to have the upper hand with its feature-rich capabilities and real-time performance insights.

Features: Zenoss Cloud offers advanced predictive analytics, infrastructure monitoring, and seamless cloud integration. ControlUp provides intelligent dashboards, real-time performance tracking, and comprehensive system analytics.

Room for Improvement: Zenoss Cloud could enhance its capabilities in real-time tracking, dashboard customization, and immediate performance feedback. ControlUp might improve its predictive analytics, expand its cloud integration, and refine its hybrid model for more streamlined operation.

Ease of Deployment and Customer Service: Zenoss Cloud features straightforward cloud-based deployment and responsive customer service, facilitating an easy adoption process. ControlUp's hybrid deployment model allows a quick setup and extensive customer support, ensuring a smooth transition for users.

Pricing and ROI: Zenoss Cloud utilizes a subscription model, which may involve a significant initial investment but aims to enhance long-term ROI through predictive analytics. ControlUp offers competitive pricing with scalability options, promoting favorable ROI by optimizing system performance and providing better immediate financial returns.

To learn more, read our detailed ControlUp vs. Zenoss Cloud Report (Updated: January 2026).

Buyer's Guide

ControlUp vs. Zenoss Cloud

January 2026

Download the complete report

Helped 880,685 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ControlUp

Ranking in IT Infrastructure Monitoring

19th

Average Rating

8.6

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

Digital Experience Monitoring (DEM) (4th)

Zenoss Cloud

Ranking in IT Infrastructure Monitoring

52nd

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Infrastructure (28th), Event Monitoring (13th), Network Monitoring Software (76th), Server Monitoring (26th), Container Monitoring (7th), Cloud Monitoring Software (43rd), AIOps (24th)

Mindshare comparison

As of January 2026, in the IT Infrastructure Monitoring category, the mindshare of ControlUp is 0.9%, up from 0.9% compared to the previous year. The mindshare of Zenoss Cloud is 0.9%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Market Share Distribution
Product	Market Share (%)
ControlUp	0.9%
Zenoss Cloud	0.9%
Other	98.2%

IT Infrastructure Monitoring

Featured Reviews

reviewer2717526

Senior Systems Administrator at a tech vendor with 10,001+ employees

Delivers comprehensive and customizable system management with increased efficiency

The best features I have found are that it is very customizable, which would be number one, and very extensible through the use of scripts and triggers. The visual look of the interface is very easy to understand what is happening and somewhat why it's happening. It may sound facetious, but it really is everything about it. Everything works exactly the way it's meant to, a dream come true for anyone who's administering systems because it gives you all the information that you want and all the actions you want to take, all in one place. The benefits I have seen from using it so far include the ability to know in advance and take actions based on the information the tool gives you.

Read full review

ClaudiaChen

Cloud Architect - Senior Technology Architect at Telstra

Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features

As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"When using ControlUp, the core feature that we have found valuable is its UI. It is a valuable tool to view the analysis reactions of a base core Level 2 or Level 1 team so that they can complete the necessary troubleshooting."

"The script-based actions have allowed us to extend the core reporting capabilities."

"It has a great career time monitoring tool."

"ControlUp has some good functionalities, such as remotely pushing scripts in the device through the tool."

"The most valuable features in ControlUp are endpoint monitoring and the many features that are available."

"Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service."

"Integration with Netscaler and Scoutbees can provide a proper end-to-end analysis of the user's experience and give us a real ROI."

"The visual look of the interface is very easy to understand what is happening and somewhat why it's happening."

More ControlUp pros

"It's easy to use."

"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."

"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."

"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."

"The product offers good documentation that helps with initial training."

"The most valuable feature is the flexible discovery mechanism."

"The custom built integration is one of the most valuable features because you can see all the especially critical items."

Cons

"The graphical user interface needs to be improved from version to version."

"It is expensive. It is very expensive. I was working in a bank, and even in the bank, which was quite healthy, the ControlUp budget was something we had to defend very harshly."

"It can be improved by including script-based scheduling."

"The most common complaint that I have heard, at least within our organization, is about reporting. They have their own reporting. It's just that it doesn't yet include everything that you can look at within the application. You can only report on specific metrics or collections."

"ControlUp could improve the integration. Microsoft Azure Virtual Desktop monitoring has better integration."

"There is area for improvement, maybe in the reporting. It could use some work in reporting."

"Something I would love to see from a partner perspective would be maybe a way to do this in a surface hosting provider."

"This solution be improved by including load throttling tools. For example, I can identify a service where we spend a lot of CPU but I cannot restrict the service from ControlUp. I have to use another tool like AppSense."

More ControlUp cons

"There was a problem with Zenoss and storage monitoring."

"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"

"The AI aspect needs to improve."

"Now it is stable, but they should design threshold parameters in percentage instead of raw values."

"It would be ideal if the product offered sound alerts."

"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."

"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."

Pricing and Cost Advice

"Based on my experience, ControlUp is not that expensive."

"Personally, I would say that the only thing I could compare it to is another monitoring tool that we use, Nagios."

"We are satisfied with the price compared to other solutions."

"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."

"It depends on the customer, what he wants."

"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."

"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."

See which vendors are best for you

Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.

See recommendations

880,685 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

14%

Healthcare Company

10%

Computer Software Company

10%

Manufacturing Company

Computer Software Company

11%

Performing Arts

Insurance Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	2
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	4
Large Enterprise	5

Questions from the Community

What is your experience regarding pricing and costs for ControlUp Real-time?

It is expensive. It is very expensive. I was working in a bank, and even in the bank, which was quite healthy, the ControlUp budget was something we had to defend very harshly.

See all answers

What needs improvement with ControlUp Real-time?

I don't see any.

See all answers

What is your primary use case for ControlUp Real-time?

I was taking care of a Citrix infrastructure, and as ControlUp is the best monitoring tool for those environments, I was also using ControlUp to monitor those environments.

See all answers

What is the best network monitoring software for large enterprises?

In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...

See all answers

Comparisons

Nexthink vs ControlUp

Compared 26% of the time

Citrix uberAgent Monitoring vs ControlUp

Compared 15% of the time

Zscaler Digital Experience (ZDX) vs ControlUp

Compared 8% of the time

SysTrack vs ControlUp

Compared 7% of the time

eG Enterprise vs ControlUp

Compared 5% of the time

More ControlUp Competitors

Nagios XI vs Zenoss Cloud

Compared 7% of the time

Zabbix vs Zenoss Cloud

Compared 6% of the time

SCOM vs Zenoss Cloud

Compared 6% of the time

Nagios Core vs Zenoss Cloud

Compared 5% of the time

Dynatrace vs Zenoss Cloud

Compared 4% of the time

More Zenoss Cloud Competitors

Product Reports

Buyer's Guide

ControlUp

January 2026

Download ControlUp product report

Buyer's Guide

Zenoss Cloud

December 2025

Download Zenoss Cloud product report

Also Known As

No data available

Cloud Monitoring, Zenoss Service Dynamics

Overview

ControlUp is a digital experience monitoring management platform that makes it possible for IT teams to deliver a work-from-anywhere experience for employees. The solution makes fixing and preventing issues easy, enabling IT teams to make smarter decisions. It also provides monitoring performance, availability, and useful productivity metrics.

The ControlUp platform supports:

Any digital workstyle
Physical endpoints
Virtual desktops
Apps
SaaS
Web apps
Unified communications tools

ControlUp Features

ControlUp has many valuable key features. Some of the most useful ones include:

Out-of-the-box device and performance metrics
Custom metric and device data collection
Non-intrusive, secure agents with offline mode
Custom reporting
Easy-to-use dashboards
Scalable SaaS infrastructure
Built-in troubleshooting & remediation actions
Remote assist
Custom script actions
Multiple scripting languages
Automation and alerting

ControlUp Benefits

There are many benefits to implementing ControlUp. Some of the biggest advantages the solution offers include:

Wide range of platform options: ControlUp offers multiple platform options including Windows, macOS, Linux, and IGE, independent of device location.

Powerful analytics: With ControlUp, you can analyze across your entire infrastructure or you can collect detailed individual device performance.

Optimizes performance: The solution enables you to remediate issues and optimize performance with its support of both manual and automated actions.

Minimize user downtime: ControlUp helps you catch common issues that lead to workflow interruptions. Self-correcting capabilities and comprehensive early-warning systems address issues before they impact employee productivity.

Resolve issues faster: The solution enables you to spend less time on support calls and more time driving value via its real-time troubleshooting and remediation solutions.

Increased visibility of remote environments: Gain real-time visibility across your entire network and find new ways to deliver the best end-user experience possible.

Reviews from Real Users

Below are some reviews and helpful feedback written by PeerSpot users currently using the ControlUp solution.

A Chair, IEEE Consumer Technology Society - Dallas,Texas, USA at a non-profit says, “In terms of the public cloud, ControlUp's features make us feel very secure. Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service. ControlUp offers a return-on-investment type of approach that helps us.”

A VP Virtualisation and Citrix Engineer at BlackRock mentions, “Solve is quickly becoming one of the most-used features. Its interface allows us to connect to all 54,000 monitored endpoints in real-time. The script-based actions have allowed us to extend the core reporting capabilities. Combined with the triggers, we have been growing their usage to fix things before they become an issue. Lastly, the controller view allows us to compare the configurations of settings side-by-side which is extremely helpful when tracking down the RCA of an issue.”

A Senior Citrix Remote Access Engineer at Rabobank comments, “The high-level view of the estate coupled with powerful administration tools has been great. We can see real-time performance and trends and can create triggers for common issues with associated scripts that can automate a lot of the previous manual remediation steps.”

ControlUp

Zenoss Cloud revolutionizes IT infrastructure monitoring with a service-centric approach, prioritizing the overall health of services and applications. Harnessing the power of Artificial Intelligence and Machine Learning (AIOps), Zenoss Cloud offers end-to-end visibility across servers, networks, storage, and applications. Real-time monitoring, event correlation, and automated remediation ensure immediate insights and efficient issue resolution. The customizable dashboards empower users to tailor visualizations to their needs, while scalability accommodates diverse infrastructures. Zenoss Cloud guarantees improved application performance, reduced downtime, and enhanced IT efficiency, making it an ideal choice for businesses of all sizes, from small enterprises seeking simplicity to large corporations requiring advanced scalability. Experience unified monitoring and proactive management with Zenoss Cloud, a comprehensive solution that transforms IT infrastructure optimization in today's complex environments.

Zenoss

Sample Customers

B/E Aerospace, North Carolina SECU, Vancouver Island Health Authority, University of Florida

2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation

Buyer's Guide

ControlUp vs. Zenoss Cloud

January 2026

Free Report: ControlUp vs. Zenoss Cloud

Find out what your peers are saying about ControlUp vs. Zenoss Cloud and other solutions. Updated: January 2026.

DOWNLOAD NOW

880,685 professionals have used our research since 2012.

See our ControlUp vs. Zenoss Cloud report.

See our list of best IT Infrastructure Monitoring vendors.

We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.