

Control-M and SS&C Blue Prism are competing in the automation field. Control-M gains the upper hand in pricing and support efficiency, while SS&C Blue Prism is noted for its comprehensive features which customers find worth the investment.
Features: Control-M offers complex workflow management, extensive scheduling options, and cross-platform application support. SS&C Blue Prism is renowned for its strong robotic process automation capabilities, facilitating seamless automation across various business processes. Control-M is suitable for operational automation, whereas SS&C Blue Prism provides broader automation reach with its robotic integration abilities.
Room for Improvement: Control-M could enhance user interface customization, simplify mobile access, and improve reporting functionalities. SS&C Blue Prism could benefit from streamlining its setup process, expanding language capabilities for OCR, and integrating more out-of-the-box solutions to meet diverse business needs.
Ease of Deployment and Customer Service: Control-M is lauded for straightforward deployment and reliable support services, helping integrate quickly into infrastructures. SS&C Blue Prism might involve a more complex setup but offers a detailed support system and resources that ensure effective integration of its automation capabilities.
Pricing and ROI: Control-M offers a more accessible setup cost, appealing for its robust task scheduling at a lower initial investment. SS&C Blue Prism, although potentially higher in initial cost, provides an improved ROI through its powerful automation, translating into significant long-term cost efficiencies and process improvements. Control-M presents an immediate pricing advantage, while SS&C Blue Prism offers extensive financial benefits through its superior automation features.
The main return on investment with Helix Control-M has been a reduction in downtime and minimization of manual interventions, which has improved our operational efficiency.
You can run a million batch jobs or tasks at night when all of your highly skilled people are at home sleeping.
By implementing automation tools, you can minimize human errors and improve efficiency.
It saved a lot of money, with 50 to 60% of our cost saved, especially through automation.
I have more time to work on meaningful tasks since automation has been very helpful in automating repetitive and time-consuming tasks.
They quickly evolve with changing technology trends, easily adopt new features, and incorporate them into the product.
The support is accurate, and BMC is always ready to help with queries and complex incidents.
Even when we were new to Control-M, they assisted us greatly with any integration issues or other concerns.
They provide very detailed responses that enable us to handle any issues effectively.
Our team manages security and compliance by storing data for five years, archiving logs older than seven days while maintaining backups, and implementing strict logging practices.
The response times were slow to turn around.
Our license doesn't limit our ability to configure Control-M as needed, allowing us to easily create new agents or environments.
I am paying for a top-end tool which rarely experiences issues, with most problems stemming from the applications being managed rather than the tooling itself.
As the workload grows, it is possible to expand the environment and manage additional processes while still maintaining centralized monitoring and control.
It is scalable from the solution perspective.
Control-M itself is robust, and it would receive a rating of 10.
Regarding stability, I would give Control-M a ten.
In my experience, once workflows and jobs are properly configured, it runs reliably and handles scheduled processes consistently.
I found it to be high on stability, and I would rate it at nine.
The solution is generally stable, though we have faced issues with increased transaction loads causing latency and occasional hang-ups.
They could provide more documentation and tutorials to make the initial setup easier to understand.
We've experienced main problems with MFTE where having one setup means when an error occurs, the entire service goes down.
Documentation should be maintained for all versions since they provided the application.
It was not developed in a consumption-based manner, however, rather in a fixed-price licensing model that did not account for volumes.
The licensing cost is very high, and they often consider switching to IBM Workload Scheduler or other options.
Control-M tends to be more expensive compared to other solutions, but users get great value from it.
Control-M is among the highest-priced solutions in the market.
The pricing model was not modern, as it wasn't designed on a consumption basis or as a service basis.
The licensing cost can be a bit expensive compared to its competitors.
Overall, my experience with pricing, setup cost, and licensing is that for large organizations and medium organizations, it is very cost-effective.
Automation is more advanced, deployment is fast, and version control has been simplified.
The user interface is comprehensive and lets me view all my jobs on one page, monitor everything, and access the job history.
If I have a staff that operates Control-M on Windows Server, they will easily pick it up if they need to run it on Unix or mainframes. It's the same interface, saving time and improving efficiency.
I find the design studio, where I can build the automation, to be the most useful.
| Product | Mindshare (%) |
|---|---|
| Control-M | 3.3% |
| SS&C Blue Prism | 1.8% |
| Other | 94.9% |

| Company Size | Count |
|---|---|
| Small Business | 41 |
| Midsize Enterprise | 27 |
| Large Enterprise | 167 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Large Enterprise | 8 |
Control-M, from BMC, provides robust orchestration capabilities for managing hybrid cloud workflows, available both on-premise and as a SaaS option. Control-M from BMC supports growing teams in automating and scheduling enterprise workload processes. Control-M serves as a versatile tool for businesses, enabling automation across diverse platforms like SAP, mainframes, and cloud environments. It simplifies job scheduling with an intuitive GUI and integrates with multiple applications and platforms. Users benefit from managed file transfers, role-based administration, and self-service portals, enhancing security and workflow management. While the platform offers comprehensive alerting, reporting, and batch impact management, feedback has highlighted areas for improvement such as more flexible job execution, enhanced reporting capabilities, and better integration with third-party tools. Additionally, licensing costs and support during upgrades are common concerns. Organizations value Control-M for its ability to facilitate secure file transfers and support business-critical operations, minimizing manual intervention and ensuring efficiency.
What are the key features of Control-M?
What benefits should you look for in Control-M reviews?
Control-M is instrumental in industries managing complex workflows and IT operations. In finance, it offers accurate real-time data processing. Supply chain sectors benefit from its orchestration capabilities to streamline operations and minimize disruption. IT departments leverage integration capabilities to optimize workflow processes, ensuring seamless application management.
SS&C Blue Prism, renowned for its language capabilities and workflow design, supports detailed automation building, enhancing productivity. Despite some challenges like cost and limited integration, it offers substantial potential in automating diverse processes.
SS&C Blue Prism offers strong capabilities in document reading and a straightforward workflow design, making it accessible with basic BPM knowledge. Detailed automation design in the studio and effective monitoring in the control room are notable features. While facing higher costs and a steeper learning curve, it supports process mining and generative AI initiatives, crucial for industries aiming at transformation and activation services. Limited external system integration and lack of agile delivery encourage a strategic approach in its deployment.
What are the key features?
What ROI should users expect?
SS&C Blue Prism finds its application across industries. In service industries, it automates repetitive tasks while supporting migration projects. Within the insurance sector, it helps automate claims handling and pricing by integrating data efficiently. Companies use it when transitioning processes, such as upgrading systems from older versions to new applications.
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