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ConnectWise SIEM vs ThreatLocker Cyber Hero MDR comparison

ConnectWise and ThreatLocker are both solutions in the Managed Detection and Response (MDR) category. ConnectWise is ranked #29 with an average rating of 6.0, while ThreatLocker is ranked #11 with an average rating of 9.1. ConnectWise holds a 0.9% mindshare in MDR, compared to ThreatLocker’s 0.6% mindshare. Additionally, 66% of ConnectWise users are willing to recommend the solution, compared to 100% of ThreatLocker users who would recommend it.
ConnectWise SIEM
Read 3 ConnectWise SIEM reviews
  • 452 Views
  • 290 Comparison Views
66% willing to recommend
ThreatLocker Cyber Hero MDR
Read 9 ThreatLocker Cyber Hero MDR reviews
  • 271 Views
  • 123 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 29, 2025

ConnectWise SIEM and ThreatLocker Cyber Hero MDR compete in cybersecurity solutions for threat detection and response. ThreatLocker seems to have the upper hand due to its comprehensive feature set, enhancing its perceived value.

Features: ConnectWise SIEM provides advanced threat intelligence, integration capabilities, and automated responses. It excels in detailed analytics, crucial for comprehensive threat analysis. ThreatLocker Cyber Hero MDR offers robust endpoint protection, application whitelisting, and focuses on preventing unauthorized access. Its strength lies in application control, distinguishing it from other solutions.

Ease of Deployment and Customer Service: ConnectWise SIEM supports flexible deployment models with strong customer service, easing integration into existing systems. It allows for adaptable incorporation tailored to different infrastructures. ThreatLocker Cyber Hero MDR ensures streamlined deployment with excellent support, emphasizing intuitive control and monitoring. Its setup process is straightforward, appealing to users seeking ease of implementation.

Pricing and ROI: ConnectWise SIEM generally involves higher setup costs but justifies the investment with its threat analysis depth. ThreatLocker Cyber Hero MDR offers a competitive pricing structure, providing a strong ROI for cost-efficient protection. These pricing differences reflect varying user priorities, whether they focus on analytic capabilities or cost-effective security features.

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To learn more, read our detailed ConnectWise SIEM vs. ThreatLocker Cyber Hero MDR Report (Updated: June 2025).
Buyer's Guide
ConnectWise SIEM vs. ThreatLocker Cyber Hero MDR
June 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ConnectWise SIEM
Ranking in Managed Detection and Response (MDR)
29th
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
3
Ranking in other categories
Security Information and Event Management (SIEM) (52nd), Endpoint Detection and Response (EDR) (57th), Secure Access Service Edge (SASE) (25th)
ThreatLocker Cyber Hero MDR
Ranking in Managed Detection and Response (MDR)
11th
Average Rating
9.2
Reviews Sentiment
8.7
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Managed Detection and Response (MDR) category, the mindshare of ConnectWise SIEM is 0.9%, up from 0.8% compared to the previous year. The mindshare of ThreatLocker Cyber Hero MDR is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Giulio Valeri - PeerSpot reviewer
Efficiently monitoring and detecting suspicious activities
One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments. For instance, once we were connecting different parts in China, and we had to reserve resources for the blue source of the login of task no v. ConnectWise Fortify successfully mitigated the issue and monitored any suspicious activity in the Microsoft environment. Despite the inconvenience, the Microsoft environment is still active and susceptible to cyber threats. We do a lot of research and utilize ConnectWise Fortify to restart and restore the system. It's essential to have a solution like ConnectWise Fortify to protect against cyber threats.
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Andres Plaza - PeerSpot reviewer
Enables granular control through Ringfencing and works seamlessly for us as an MSP
The most valuable feature is ringfencing. It enables us to only allow what needs to be allowed into the environment and keep out anything else. It permits applications to perform without accessing anything they are not supposed to. For instance, if an application tries to utilize the command prompt unnecessarily, it blocks this action while still allowing users to operate the application. Being able to let the user or the customer continue to use that application but block the application from using the command prompt because it is not necessary is great. Being able to inform customers about enhanced security from a zero-trust standpoint has significantly improved our sales. We are able to walk up to a customer or call a new prospect and let them know that we are going to keep them secure at a level that they have not seen before. We are able to explain to them how cybersecurity works through it.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments."
"The integration capabilities of ConnectWise SIEM are off the shelf, making it easy to buy and use; you just unpack it and use it."
"We have found the solution has great functionality and it is easy to use."
"ThreatLocker's support and Cyber Heroes have the absolute best support in the industry, in my opinion, bar none."
"Our customers now have the confidence that they can work without being impeded, losing access or getting compromised."
"Being able to inform customers about enhanced security from a zero-trust standpoint has significantly improved our sales."
"The most valuable feature is ringfencing. It enables us to only allow what needs to be allowed into the environment and keep out anything else. It permits applications to perform without accessing anything they are not supposed to."
"ThreatLocker is worth every penny and a couple more."
"I believe it is probably the best around."
"I did a detailed search for two years, and ThreatLocker Zero Trust is the only one that does what it says it can do."
"It's an important solution to have in order to maintain a strong security posture, especially as we're seeing things like supply chain attacks, where people are accidentally downloading malware from our vendors."
More ThreatLocker Cyber Hero MDR pros
 

Cons

"The manage portion of the solution is complicated and should be simplified by having different versions to meet the needs of different size companies."
"ConnectWise Fortify could work on covering more areas, like phishing messages, which have become more complicated to detect."
"ConnectWise SIEM is primarily focused on notifications and is limited in that aspect, while Wazuh can automate the elimination process."
"From an MDR perspective, the solution can have the ability to ingest logs from other sources, such as M365, firewalls, external sources, and even cloud SaaS-based platforms. This way, we can obtain a holistic picture."
"The ultimate, most amazing solution in the market could be less pricey and more transparent."
"Pricing is a bit high, with a minimum of 50 devices. Lowering that for small companies would be great."
"The Cyber Hero Support is not as effective as it is portrayed. There is a lot of miscommunication in notes, which are very buried and not easy to find."
"It would be great if they handled patch management, and I am aware that they are currently working on it."
"There are still gaps in the EDR when benchmarked against SentinelOne, but it's improving quickly."
"We have not used it for long enough, but there are some things users have asked for, such as integration with other platforms for reporting. They want a single glass location to use all the tools."
"We have seen a couple of approval requests come through where if the user types in a reason for why they need it, they'll get approved based on the reason versus the application that are actually required."
More ThreatLocker Cyber Hero MDR cons
 

Pricing and Cost Advice

"The solution is expensive."
"It is pretty good. We would have been one of the biggest partners in Ireland, so we got pretty good pricing at the start, and it is still competitive. Pricing depends on what we are up against."
"It has been excellent."
"The pricing is not so bad. My clients do not like it, but they are following our pricing."
"ThreatLocker is worth every penny and a couple more."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Comms Service Provider
9%
Manufacturing Company
8%
Media Company
6%
Computer Software Company
29%
Retailer
12%
Comms Service Provider
11%
Insurance Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with ConnectWise Fortify?
I haven't utilized the advanced threat intelligence capabilities with ConnectWise SIEM. Advanced threat intelligence is an option, but I haven't explored this feature yet. The advanced threat intel...
See all answers
What is your primary use case for ConnectWise Fortify?
I do not have experience with ConnectWise SIEM for RMM, as I mostly work on Wazuh, and I have a team that handles ConnectWise SIEM. I'm linking with them, serving as the bridge. I am solely working...
See all answers
What advice do you have for others considering ConnectWise Fortify?
The review can be made anonymous if just my name and not the company name is used. I would assess the real-time visibility for my organization as somewhat real-time, but it's not fully real-time. T...
See all answers
What is your experience regarding pricing and costs for ThreatLocker Cyber Hero MDR?
The pricing is cost-efficient and provides good value given the level of security enhancement it provides.
See all answers
What needs improvement with ThreatLocker Cyber Hero MDR?
There are still gaps in the EDR when benchmarked against SentinelOne, but it's improving quickly. The ability for ThreatLocker to digest the 365 logs provides an elevated level of 365 protection th...
See all answers
What is your primary use case for ThreatLocker Cyber Hero MDR?
Our primary use case for ThreatLocker Cyber Hero MDR ( /products/threatlocker-cyber-hero-mdr-reviews ) is to reinforce a zero trust environment. We utilize it to avoid security faults and improve d...
See all answers
 

Comparisons

Huntress Managed EDR vs ConnectWise SIEM Logo
Huntress Managed EDR vs ConnectWise SIEM
Compared 35% of the time
Wazuh vs ConnectWise SIEM Logo
Wazuh vs ConnectWise SIEM
Compared 31% of the time
CrowdStrike Falcon Complete MDR vs ConnectWise SIEM Logo
CrowdStrike Falcon Complete MDR vs ConnectWise SIEM
Compared 25% of the time
Check Point Harmony SASE (formerly Perimeter 81) vs ConnectWise SIEM Logo
Check Point Harmony SASE (formerly Perimeter 81) vs ConnectWise SIEM
Compared 10% of the time
More ConnectWise SIEM Competitors
Blackpoint Cyber MDR vs ThreatLocker Cyber Hero MDR Logo
Blackpoint Cyber MDR vs ThreatLocker Cyber Hero MDR
Compared 39% of the time
Huntress Managed EDR vs ThreatLocker Cyber Hero MDR Logo
Huntress Managed EDR vs ThreatLocker Cyber Hero MDR
Compared 33% of the time
Arctic Wolf Managed Detection and Response vs ThreatLocker Cyber Hero MDR Logo
Arctic Wolf Managed Detection and Response vs ThreatLocker Cyber Hero MDR
Compared 28% of the time
More ThreatLocker Cyber Hero MDR Competitors
 

Product Reports

Buyer's Guide
Security Information and Event Management (SIEM)
June 2025
ConnectWise SIEM reportDownload ConnectWise SIEM product report
Buyer's Guide
ThreatLocker Cyber Hero MDR
June 2025
ThreatLocker Cyber Hero MDR reportDownload ThreatLocker Cyber Hero MDR product report
 

Also Known As

ConnectWise Security Management, ConnectWise Fortify, Continuum Fortify, ConnectWise SIEM, ConnectWise SASE
No data available
 

Overview

IT solution providers are the first—and often only—line of defense for every kind of business in every part of the world. Whether managing mom-and-pop businesses or high-profile clients, providing preventive security measures is a must-have in today’s cybersecurity landscape. Security information and event management (SIEM) solutions offer an additional layer of security for your clients; however, most SIEM solutions are routinely difficult to manage, expensive to deploy, and require a significant amount of in-house cybersecurity expertise.

ConnectWise SIEM offers a powerful alternative to expand your security perspective to both prevention and detection. The solution includes comprehensive, flexible SIEM software that streamlines safety and security across your network without additional full-time employee costs or complicated implementations.

ConnectWise

ThreatLocker Cyber Hero MDR provides advanced threat detection and response capabilities, designed to enhance cybersecurity defenses for businesses.

Designed for efficient threat management, ThreatLocker Cyber Hero MDR offers a comprehensive suite tailored to meet cybersecurity demands. Its robust architecture supercharges security operations, protecting against sophisticated threats with precision and reliability. Automation in threat management and response streamlines processes and enhances protection efficiency. This solution is widely recognized for its adaptability to various cybersecurity landscapes.

What are the solution's most important features?
  • Advanced Threat Detection: Identifies complex and emerging threats to ensure high-level protection.
  • Automated Response: Rapidly addresses threats to minimize potential impact.
  • Customizable Policies: Tailors security measures to specific business requirements.
  • Comprehensive Reporting: Offers detailed insights into threat landscapes.
What benefits or ROI should users look for in reviews?
  • Improved Security Efficiency: Streamlines threat detection and response activities.
  • Enhanced Threat Intelligence: Offers valuable insights to strengthen defenses.
  • Cost-Effectiveness: Reduces the need for frequent manual interventions.
  • Scalability: Adapts to growing security demands.

ThreatLocker Cyber Hero MDR finds effective use in industries requiring high-level security measures, including finance and healthcare. Its implementation involves integrating with existing infrastructure to offer seamless threat management, with a focus on protecting sensitive data and ensuring compliance with industry standards.

ThreatLocker
 

Sample Customers

Techvera, Syrex, Clark Integrated Technologies
Information Not Available
Buyer's Guide
ConnectWise SIEM vs. ThreatLocker Cyber Hero MDR
June 2025
Free Report: ConnectWise SIEM vs. ThreatLocker Cyber Hero MDR
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