ConnectWise ScreenConnect vs LogMeIn Central comparison

The compared ConnectWise and GoTo solutions aren't in the same category. ConnectWise is ranked #11 in VM , with an average rating of 9.5, and holds a 1.5% mindshare in the category. GoTo is ranked #15 in RMM , and holds a 3.2% mindshare. Additionally, 93% of ConnectWise users are willing to recommend the solution, compared to 100% of GoTo users who would recommend it.

ConnectWise ScreenConnect

Read 37 ConnectWise ScreenConnect reviews

1,186 Views
202 Comparison Views

93% willing to recommend

LogMeIn Central

Read 19 LogMeIn Central reviews

965 Views
598 Comparison Views

100% willing to recommend

ConnectWise ScreenConnect

LogMeIn Central

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between ConnectWise ScreenConnect and LogMeIn Central based on real PeerSpot user reviews.

Find out what your peers are saying about Zoom Video Communications, Cisco, Microsoft and others in Virtual Meetings.

To learn more, read our detailed Virtual Meetings Report (Updated: August 2025).

Buyer's Guide

Virtual Meetings

August 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise ScreenConnect

Average Rating

8.4

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Virtual Meetings (11th), Remote Access (16th)

LogMeIn Central

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Remote Monitoring and Management (RMM) (15th)

Mindshare comparison

ConnectWise ScreenConnect and LogMeIn Central aren’t in the same category and serve different purposes. ConnectWise ScreenConnect is designed for Virtual Meetings and holds a mindshare of 1.5%, down 1.5% compared to last year.
LogMeIn Central, on the other hand, focuses on Remote Monitoring and Management (RMM), holds 3.2% mindshare, down 4.6% since last year.

Virtual Meetings Market Share Distribution
Product	Market Share (%)
ConnectWise ScreenConnect	1.5%
Zoom Workplace Business	15.3%
Webex	12.6%
Other	70.6%

Virtual Meetings

Remote Monitoring and Management (RMM) Market Share Distribution
Product	Market Share (%)
LogMeIn Central	3.2%
Kaseya VSA	18.2%
NinjaOne	13.7%
Other	64.9%

Remote Monitoring and Management (RMM)

Featured Reviews

Todd Blake

Senior IT Specialist at COMMUNITY HEALTH CONNECTIONS INC

Simple to set up, reasonable pricing, and useful remote control capabilities

I'm on the latest version of the solution. I just updated it yesterday. While we have the solution on-premises at this time, we'll likely move to the cloud later this year. They have a trial version that you can try. They have a free version that you can try as well. I use it myself to support my family. I would try the free version or the trial version depending on your business. They can set you up and you can get to see all the features. I would also advocate going to the cloud version. Don't bother with the on-prem. It's just easier to jump to the cloud. I'd rate the solution nine out of ten.

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Kelsey Braun

Information Technology Specialist at Allegheny Coupling

Has good stability and an easy initial setup process

We use the solution for remote access control and endpoint protection features The solution has the best remote access control and protection features. They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Session groups and triggers are the most valuable features, because they make a greater degree of organization possible. Greater degree of organization is valuable to my organization, because we have many sessions to handle."

"Better than TeamViewer and useful for fixing problems remotely."

"It's very easy to use, very easy to understand. It gives us remote access to the PC without any issues."

"The product is really easy to deploy."

"Due to the fact that we can help our clients virtually, the solution has allowed us to reduce our travel costs by about 90%."

"it gives me the ability to remotely connect to machines that I manage without user intervention."

"The unattended access functionality is a valuable feature, because I can go in at any time that I want, deploy fixes, or do maintenance."

"It's very easy to use. Provides connections that are always on. It was nice to be able to see a list of end-points and see whether or not they were connected so I could troubleshoot any network issues I had."

More ConnectWise ScreenConnect pros

"The initial setup was very easy."

"I like the options for multiple displays. The unattended access is very useful, but it can also be misused. So, it is something you have to be careful with."

"Unattended Access, allows me to do support on machines that people are having trouble with, during non-working hours."

"I like the security aspect, that I can glance down and see quickly who's up to date on patches, and who has virus concerns."

"For me, it's convenience because I cover three different offices, and I need to be able to remotely access any of those three offices from anywhere, anytime. With LogMeIn Central, I can do that."

"This solution has allowed granular permission access to machines, very consistent and solid most of the time."

"I like being able to dial in and transfer files for updates."

"It is a scalable solution."

More LogMeIn Central pros

Cons

"I would like to see more overlap, meaning, I would like to be able to see what processes are running on a computer, for example, or what services are running."

"There is an issue which is pretty rare, but I find it at least when connecting from my mobile device. I am forced to refresh the screen by changing the screen quality to get screen updates. This only happens sometimes."

"Support for PAC files on the guest's side and support for proxy on the host's side. Currently, there is no support for guest-side PAC files or for the host-side proxy (which uses authentication)."

"What we need this product to do is to be able to control Windows Updates. LogMeIn Central allowed us remote access but also allowed to push and install Windows Updates, and third-party updates... When we made the switch to ConnectWise we lost the ability to do patching. That forced us, for our larger clients, to move to WSUS. We had to set up a VM on those larger clients to push Windows Updates and patches into the network."

"There is one back-end issue that I am running into at some of locations where I login to provide support, and sometimes port 443 is blocked. That is what it uses to connect. So, I am having to do workarounds to get a session started."

"I was not thrilled with their support. I do not have a lot of time to deal with the attention which is needed to fix issues."

"There needs to be a way to run the agent without installing, like GoToAssist."

"Something that I would like to see in the future is mobile video streaming. They do provide audio conferencing, but seeing the problem makes it easier to solve the problem. If they had video streaming, if a client had a physical problem with something and I couldn't get remote access, the client could use his mobile phone to show me the problem. In these cases, even if a client's systems were down, I could help, so long as I had a mobile phone environment."

More ConnectWise ScreenConnect cons

"I have had issues where LogMeIn has not been useful, then we have not been able to work that day. This happens probably two or three times a year."

"It is easy to get locked out, which is something that needs to be improved."

"File transfer on the free version needs improvement. Allow file transfer with drag and drop to and from Remote Desktop. "

"There are some screens that are just ugly and difficult to manipulate."

"It needs backwards compatibility for non-Microsoft-supported operating systems, for example, XP and 2003. In situations where I have no options but to run older operating systems, I would like for it to be backwards compatible."

"Do not use the technical support."

"Sometimes it just fails to load."

"The initial load is terribly slow and often has delays with the login page loading."

More LogMeIn Central cons

Pricing and Cost Advice

"Good price and works well."

"We pay $85 per month for each user for a ConnectWise package with multiple solutions."

"Make sure you have enough licensing for all the techs that you have."

"For the price we pay, we definitely feel it's worth it, but there are some contenders in the market that are coming out now, whose products are as good; they are offering more features and the price is actually less than ConnectWise. All things considered, the biggest thing is the lack of patching in ConnectWise. If they could integrate that into the product, that would be a game changer, if offered at the same price point."

"We pay an annual licensing fee."

"I think the product's pricing is a good value. I paid $600 a year and that was fine for me. It was about $50 a month. Licensing is all very straightforward."

"The cloud version is relatively inexpensive, but the on-premise version is expensive if you do not need three technicians, only one or two for concurrent sessions."

"It is priced well and it is still a great value. Although I have been reading a lot about Splashtop. They are getting pretty competitive on their pricing, including a fairly easy to use remote support for mobile applications, like iOS and Android."

More ConnectWise ScreenConnect pricing and cost advice

"The solution's price is reasonable."

"We've been trying to nail its cost down ourselves, and it is a disaster in that area because you get different numbers all the time. They say this is what it is, but the numbers don't make a lot of sense to me. I know that the numbers change. So, the more you have, the less they are per seat, but I don't really understand where those breakdowns are. Its billing is confusing. It is definitely the worst part. For 7,500 seats, it might be between 2,250 and 2,700 a month. It is somewhere in there."

"It sucks that I am paying for LogMeIn Central, LogMeIn Pro, and LogMeIn Rescue, plus LogMeIn Ignition, which is the mobile app. It costs me a lot of money every month at LogMeIn. "

"Coming from where it was free, it's getting to be expensive."

"I complain about the price all the time. It's gone up from relatively inexpensively to, right now, about $2000 a year for me, based upon the number of machines I have. You say $2000 is not that bad, but the price has jumped up significantly over the past few years. They went three or four years without any price increases, and then they did a dramatic increase, three or four times the annual fee, two years in a row. But last year and this year it has been pretty stable."

"Having to spend so much money on remote access is what I feel to be a necessary evil."

"Pricing is a little on the expensive side, compared to what TeamViewer has offered."

"It is a little pricey. I have more than five seats, so I pay a $1000/year."

More LogMeIn Central pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

14%

Computer Software Company

13%

Performing Arts

Educational Organization

University

Computer Software Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	6
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	1

Questions from the Community

What do you like most about ConnectWise Control?

The product is really easy to deploy.

See all answers

What is your experience regarding pricing and costs for ConnectWise Control?

I download the product for free with ConnectWise RMM's license.

See all answers

What needs improvement with ConnectWise Control?

All the features provided by the product in terms of screen connectors have been good. There can be some complexities when running patches or when building up all the profiles, making them areas wh...

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Comparisons

Microsoft Remote Desktop Services vs ConnectWise ScreenConnect

Compared 29% of the time

Microsoft Intune vs ConnectWise ScreenConnect

Compared 18% of the time

Check Point Remote Access VPN vs ConnectWise ScreenConnect

Compared 13% of the time

TeamViewer Business vs ConnectWise ScreenConnect

Compared 13% of the time

GoTo Resolve vs ConnectWise ScreenConnect

Compared 11% of the time

More ConnectWise ScreenConnect Competitors

NinjaOne vs LogMeIn Central

Compared 15% of the time

Kaseya VSA vs LogMeIn Central

Compared 14% of the time

Datto Remote Monitoring and Management vs LogMeIn Central

Compared 11% of the time

ConnectWise RMM vs LogMeIn Central

Compared 10% of the time

Atera vs LogMeIn Central

Compared 9% of the time

More LogMeIn Central Competitors

Product Reports

Buyer's Guide

ConnectWise ScreenConnect

September 2025

Download ConnectWise ScreenConnect product report

Buyer's Guide

LogMeIn Central

September 2025

Download LogMeIn Central product report

Also Known As

ConnectWise Control, ScreenConnect

No data available

Overview

With ConnectWise ScreenConnect, you can seamlessly connect to desktops, mobile devices, and more, ensuring that customer downtime is a thing of the past. With world-class security features, including AES-256 encryption and two-factor authentication, ConnectWise ScreenConnect is ready to safeguard your interactions right out of the box. What sets ConnectWise ScreenConnect apart is the power of customization – white-label your software with hundreds of appearance options to showcase your unique brand in every support interaction. In the ScreenConnect Support Premium edition, experience ConnectWise View, enabling live stream sessions for real-time hardware troubleshooting via the user's mobile device camera. Plus, with our robust configurability and granular permissions, you can tailor the experience to your exact needs, equipping your team with the precise access they require.

ConnectWise

LogMeIn Central enables you to effectively monitor, manage, and secure your endpoint infrastructure with a robust endpoint management feature set.

GoTo

Sample Customers

Jon Rosen Systems

Au Bon Pain, BELL (Building Educated Leaders for Life)

Find out what your peers are saying about Zoom Video Communications, Cisco, Microsoft and others in Virtual Meetings. Updated: August 2025.

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