No more typing reviews! Try our Samantha, our new voice AI agent.

ConnectWise RMM vs Statseeker comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ConnectWise RMM
Ranking in Network Monitoring Software
54th
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
8
Ranking in other categories
Server Monitoring (16th), IT Infrastructure Monitoring (45th), Cloud Monitoring Software (31st), IT Alerting and Incident Management (16th), Remote Monitoring and Management (RMM) (7th), Patch Management (16th), Unified Endpoint Management (UEM) (16th)
Statseeker
Ranking in Network Monitoring Software
75th
Average Rating
8.2
Reviews Sentiment
7.6
Number of Reviews
38
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of ConnectWise RMM is 0.6%, up from 0.1% compared to the previous year. The mindshare of Statseeker is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
ConnectWise RMM0.6%
Statseeker0.5%
Other98.9%
Network Monitoring Software
 

Featured Reviews

Faiz Fortune - PeerSpot reviewer
Project Engineer at Moksh Tech
Automated monitoring has streamlined time tracking and project management across all clients
I think the most valuable feature of ConnectWise RMM is scheduling my time with clients and capturing my times with them. Time management is key for my workflow. It helps with keeping track of all our clients and all the devices, so ConnectWise RMM has been quite helpful in managing my IT environment overall. Automated patch management in ConnectWise RMM has made everything streamlined, allowing me to concentrate on more important tasks. I can run my automations and ensure that they go through every server, every cloud infrastructure, and every client. I've observed that with ConnectWise RMM, capturing my times used to be quite an issue when working with overseas countries, but now it's much easier, and I can monitor everything I'm doing in real-time.
JE
Team Leader at a retailer with 10,001+ employees
We can set up a dashboard to monitor the status of an entire site, which provides more insight into any issues across devices
One engineer is enough for the solution's maintenance. There has been a significant improvement in Statseeker in the last few versions. It includes a wallet map and features we plan to implement when deploying the latest or penultimate versions across all our sites. This will significantly assist in identifying sites surpassing thresholds or KPIs, making issue detection much more accessible. The threshold feature is handy for identifying delays and major outages. This graphical map enables us to quickly assess the scope of nationwide problems, allowing for swift action and efficient reporting to management and service providers. This tool facilitates monitoring by visualizing all network elements with their respective coordinates, highlighting any downtimes or issues through color-coded green for operational, orange for approaching thresholds, yellow for minor alarms, and red for critical issues. The tool is a monitoring tool that helps in identifying problems. It is necessary to have someone trained to set up the dashboards because they might require some programming or specific configuration skills. Once it's configured, it works well. It's not as straightforward as other tools where you plug in the device, and everything works. With Statseeker, you still need to put in some effort to set up your dashboard properly. It requires someone with good training and proficiency in setting up these dashboards. They can benefit the technical and operations teams, providing useful insights into the network and the executive management team to receive reports on the overall network health. Overall, I rate the solution a seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the patching solution."
"The user interface is the first valuable feature. The integration is the second valuable feature. The integration that you are doing with the products needs to be very certain. There shouldn't be any glitches. There are different software out there that will give you an option called scripting and ask you to do a hundred different things to set up a script for a particular customer. With Continuum, everything is done a single way. You just select the clients, script, and machine, and then you just go and deploy. The best part of Continuum is that it is not just a software company. It is a pure services company. It is an RMM software; it isn't used as a PSA. The software is just a part of the service offering. This is the difference between all other service providers out there and Continuum. Continuum is basically providing services. Continuum doesn't sell the software."
"The most valuable features are RMM and patch management. However, the main reason we have been using this solution is that they are the only provider of RMM that has an outsourced NOC and help desk. This has been very useful."
"Automated patch management in ConnectWise RMM has made everything streamlined, allowing me to concentrate on more important tasks."
"The technical support has been fantastic."
"We've seen a lot of MSPs who have grown by using Continuum."
"My advice for others looking into using ConnectWise RMM is that it is the best tool to work with in terms of RMM, and I do not know why people prefer NinjaOne; I clearly prefer ConnectWise much more."
"It enables us to respond to issues quickly and efficiently."
"We are a smaller enterprise, but we're watching approximately fifteen-thousand switchboards with no problem at all."
"This solution allows us to have fewer employees, reduces the complexity of our network monitoring, and we are better able to manage all of our components."
"The most valuable feature is alerting."
"The monitoring provided by this solution helps us to track down and solve issues."
"Device grouping is very easy, and you can discover thousands of devices in a few minutes."
"The most valuable features are scalability and reliability."
"The most valuable feature is the dashboard, where you have everything right there on the screen."
"Just recently, we were having some issues with a certain site, and it was only Statseeker that showed us what the problem was."
 

Cons

"ConnectWise RMM sometimes has a lag, and the speed can be an issue."
"If a computer hasn't been turned on for a long time and the client software is installed, it may not reconnect to the dashboard once it's powered up."
"I would like to see the incorporation of the dashboards for other products that they work with into the main dashboard."
"The initial setup with ConnectWise RMM is painful, to be completely honest. The pain points during the initial setup with ConnectWise RMM include the migration from Automate to RMM being very time-consuming and the process not being as straightforward as indicated."
"It's a legacy tool with many outdated approaches. It is managed offshore which affects everyone because it seems the developers don't fully understand our needs."
"They can include support for vaulting, where you can actually document the entire infrastructure, including servers, desktops, networks, passwords, maps, diagrams, and customer information. Continuum has integrated everything, and you have to use a PSA. Continuum has a ticketing system and an RMM. They could integrate the functionality for IT documentation. An MSP would want everything into one tool."
"The solution could improve by offering better overall management and dashboards."
"With Statseeker I'd like to see some flow, i.e. what's tuning-up the network. The trend I like is managing the traffic load by going to the cloud."
"If it had more detailed NetFlow information then it would be far better."
"It could use more features on Netflow analyser, such as time series graphs and a single network export UDP port and UDP forwarding."
"The interface could be more user-friendly and it would be nice if there were enhanced options for reporting."
"I’ve seen two Statseeker techs work several hours to fix it."
"I would like to see a friendlier user interface in the administration tool."
"The main issue I've seen, in the last six months to a year, is when I upgrade I seem to be hitting bugs. The upgrade won't go smoothly and I have to engage support. These things happen when you upgrade, it's not the end of the world, but from a stability point of view, the only time I've so far, is during upgrades."
"I would like to see more comprehensive reporting and alerting."
 

Pricing and Cost Advice

"Continuum Command price is more expensive than competitors, it is three times the price of the next lowest and costs approximately $25 an endpoint. However, when you take that into account you receive the help desk and outsource NOC included it has a lot more value because competitors do not provide the outsourced NOC and help desk."
"The licensing works such that the more you add, the more it costs, but for the most part, the price starts at about $5 USD per client."
"It has a pay-as-you-go model. They don't have any minimum, maximum, or such sorts of commitments with any of their partners or customers. I don't believe they have any restrictions about using a specific number of agents. You don't have to use 100 agents or 200 agents to work with this. They have a lock-in period of three months, during which you cannot switch a service plan, which is fine."
"Up until we actually talked to Statseeker, and Statseeker came and gave us an enterprise licensing model for multiple accounts, I would have said the pricing was not good value. The fact they've come to the party now and given us a very good discount, I would say it's probably about right, the pricing they're giving us now. But the retail pricing, if I went out and, as a separate company, and asked for pricing for one account, I probably would say their retail pricing is not competitive. The fact that they've given us a discount now because we have multiple servers across multiple accounts, I would say that pricing is about right, but not their retail pricing. It's too expensive."
"This tool would probably be priced well if it had deeper NetFlow capabilities, but for our use case, in particular, we're only recovering ports after ninety days and looking at circuit congestion, it's pretty pricey."
"We paid $5,000 to $10,000 a year in maintenance."
"We pay somewhere between $5,000 and $8,000 yearly in licensing fees."
"It would definitely be a yearly licensing cost, but I don't know what it is."
"It's probably $5K a year for the license."
"We have permanent licenses so there's really no cost, other than ongoing maintenance. When I think about it, that's running us about $20,000 a year."
"Pricing is reasonable but licensing should unlimited."
report
Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.
910,005 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
14%
Outsourcing Company
9%
Comms Service Provider
9%
Performing Arts
8%
Construction Company
15%
Outsourcing Company
13%
Marketing Services Firm
10%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise6
Large Enterprise34
 

Questions from the Community

What is your experience regarding pricing and costs for Continuum Command?
My experience with pricing, setup cost, and licensing was very smooth; I quickly got a quote from a ConnectWise account manager and was able to proceed with signing the contract and getting the sol...
What needs improvement with Continuum Command?
I have not noticed any limitations or pain points so far.
What is your primary use case for Continuum Command?
I have been using ConnectWise RMM for about a year and a few months now, and I am also getting Bitdefender GravityZone EDR licenses through ConnectWise directly through a partnership. I use Connect...
Ask a question
Earn 20 points
 

Also Known As

Continuum Command, Continuum RMM
No data available
 

Overview

 

Sample Customers

Frontier Business Products, Itek Systems Management, ZLan, Karpel, MySherpa, Arvig, CCSI, Leap Managed IT, eProsper, Pensar, Gordon Flesch, LeadingEdge, NSI, Server Sentry, Computer Consultants, Keystone IT Consulting, Ekaru, Epic Technologies, Rouse Consulting, Empower Information Systems, Computer Solutions Group, The Critical Update, Voice Smart Networks, CMIT Solutions, Preferred Communication Systems, G2 Tech Group, Pulse Business Solutions, Greystone Technology Group, Clare Computer Solutions, Evolve IT Australia
With active deployments in over 22 countries and many Fortune 100 firms, Statseeker monitors millions of interfaces in real-time. Some example customers include: FedEx, Optus, Verizon, California State University, Department of Agriculture and Fisheries, Monash University, Texas A&M University.
Find out what your peers are saying about ConnectWise RMM vs. Statseeker and other solutions. Updated: August 2026.
910,005 professionals have used our research since 2012.