ConnectWise RMM vs SolarWinds Network Device Monitor comparison

ConnectWise RMM vs. SolarWinds Network Device Monitor

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise RMM

Ranking in Network Monitoring Software

60th

Average Rating

8.2

Reviews Sentiment

8.2

Number of Reviews

Ranking in other categories

Server Monitoring (22nd), IT Infrastructure Monitoring (49th), Cloud Monitoring Software (34th), IT Alerting and Incident Management (17th), Remote Monitoring and Management (RMM) (7th), Patch Management (22nd), Unified Endpoint Management (UEM) (18th)

SolarWinds Network Device M...

Ranking in Network Monitoring Software

31st

Average Rating

7.8

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2026, in the Network Monitoring Software category, the mindshare of ConnectWise RMM is 0.6%, up from 0.1% compared to the previous year. The mindshare of SolarWinds Network Device Monitor is 0.9%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
SolarWinds Network Device Monitor	0.9%
ConnectWise RMM	0.6%
Other	98.5%

Network Monitoring Software

Featured Reviews

David Hetherington

Manager, Technical Team at Expert It Solutions Alberta

Automation tools improve management efficiency, though migration process is time-consuming and support could be more knowledgeable

The best features of ConnectWise RMM are the automation tools that they've included, which are quite good, enabling us to mass manage systems, schedule scripts, etc. We use some of the probe features in ConnectWise RMM that do network discovery and monitoring capabilities. ConnectWise RMM helps our team maintain network visibility and proactively address potential issues since the product works effectively at unknown device discovery, making it better than sending someone to the site for a manual discovery. ConnectWise RMM helps in automating security updates and maintaining endpoint security. We appreciate that their NOC team does evaluations on the security updates, allowing us to free up our time and making it a huge timesaver for us. The ability to do deployments through ConnectWise RMM's scripting features allows us to deploy new software or monitor the status of antivirus or system protection software, presenting another measurable benefit for us regarding ROI.

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Sorin Gogean

IT Infrastructure Senior Network Technician at Autoliv

Offers some features but needs better customization and analysis tools

There are solutions that can perform better, but due to pricing for our corporate implementation, we had to stay with this solution. It accomplishes the necessary tasks, but there is room for improvement. The features are not as customizable as we would prefer, but they are workable. If configured properly, you can perform a drill-down analysis. However, I have not used this feature much for our infrastructure on the network side.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is the patching solution."

"The best features of ConnectWise RMM are the automation tools that they've included, which are quite good, enabling us to mass manage systems, schedule scripts, etc."

"At this point, this product does everything that I want."

"We've seen a lot of MSPs who have grown by using Continuum."

"The most valuable features are RMM and patch management. However, the main reason we have been using this solution is that they are the only provider of RMM that has an outsourced NOC and help desk. This has been very useful."

"The technical support has been fantastic."

"The user interface is the first valuable feature. The integration is the second valuable feature. The integration that you are doing with the products needs to be very certain. There shouldn't be any glitches. There are different software out there that will give you an option called scripting and ask you to do a hundred different things to set up a script for a particular customer. With Continuum, everything is done a single way. You just select the clients, script, and machine, and then you just go and deploy. The best part of Continuum is that it is not just a software company. It is a pure services company. It is an RMM software; it isn't used as a PSA. The software is just a part of the service offering. This is the difference between all other service providers out there and Continuum. Continuum is basically providing services. Continuum doesn't sell the software."

"It enables us to respond to issues quickly and efficiently."

"This product has been quite stable and we are very likely to continue using it in the future."

"Since our devices are spread out across the world, we can see the status of these devices without having to send someone physically to a remote location, which saves money."

"Overall, I rate SolarWinds Network Device Monitor ten out of ten."

"SolarWinds Network Device Monitor is a straightforward product with valuable functionality."

"In terms of general network monitoring features, I find SolarWinds Network Device Monitor very flexible and comfortable to use. The software itself is extremely useful when it comes to monitoring how our data moves between different networks and environments."

"The most valuable feature of SolarWinds Network Device Monitor is monitoring."

"The product is useful for switches and IP phones."

"This product proactively tells us about issues before the users notice."

More SolarWinds Network Device Monitor pros

Cons

"I would like to see the incorporation of the dashboards for other products that they work with into the main dashboard."

"The initial setup with ConnectWise RMM is painful, to be completely honest. The pain points during the initial setup with ConnectWise RMM include the migration from Automate to RMM being very time-consuming and the process not being as straightforward as indicated."

"It's a legacy tool with many outdated approaches. It is managed offshore which affects everyone because it seems the developers don't fully understand our needs."

"They can include support for vaulting, where you can actually document the entire infrastructure, including servers, desktops, networks, passwords, maps, diagrams, and customer information. Continuum has integrated everything, and you have to use a PSA. Continuum has a ticketing system and an RMM. They could integrate the functionality for IT documentation. An MSP would want everything into one tool."

"If a computer hasn't been turned on for a long time and the client software is installed, it may not reconnect to the dashboard once it's powered up."

"The solution could improve by offering better overall management and dashboards."

"The security could always be improved."

"The data is in the system but we are unable to pull it because reporting is not integrated and versatile."

"The solution should have AI-powered issue-resolving capabilities"

"SolarWinds Network Device Monitor lacks the granularity of other monitoring tools like LiveNX."

"Technical support needs to respond to its customers faster. We are not 100% satisfied with the level of support we get."

"There are solutions that can perform better, but due to pricing for our corporate implementation, we had to stay with this solution."

"There were certain aspects that weren't supported exactly. I was just able to monitor some basic things."

"The way they are presenting the map of our devices needs to be improved."

More SolarWinds Network Device Monitor cons

Pricing and Cost Advice

"It has a pay-as-you-go model. They don't have any minimum, maximum, or such sorts of commitments with any of their partners or customers. I don't believe they have any restrictions about using a specific number of agents. You don't have to use 100 agents or 200 agents to work with this. They have a lock-in period of three months, during which you cannot switch a service plan, which is fine."

"The licensing works such that the more you add, the more it costs, but for the most part, the price starts at about $5 USD per client."

"Continuum Command price is more expensive than competitors, it is three times the price of the next lowest and costs approximately $25 an endpoint. However, when you take that into account you receive the help desk and outsource NOC included it has a lot more value because competitors do not provide the outsourced NOC and help desk."

"I rate the product's price as three to three and a half or on a scale of one to ten, where one means low price, and ten means high price."

"Well, we had a perpetual license and the renewal was $20 to $25,000."

"The price of the SolarWinds Network Device Monitor is good."

"The enterprise license is good for the SolarWinds Network Device Monitor. However, it is expensive, they should reduce their price."

"I find the cost of SolarWinds Network Device Monitor reasonable for our company. Though, I'm not aware of the exact licensing cost."

"Thankfully, it doesn't take a lot of manpower to install and deploy."

"SolarWinds Network Device Monitor is not an expensive solution."

"When compared with other solutions SolarWinds is more expensive."

More SolarWinds Network Device Monitor pricing and cost advice

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Top Industries

By visitors reading reviews

Construction Company

15%

Comms Service Provider

Performing Arts

Outsourcing Company

Manufacturing Company

13%

Financial Services Firm

Comms Service Provider

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	4
Large Enterprise	14

Questions from the Community

What is your experience regarding pricing and costs for Continuum Command?

There are different subscriptions available for ConnectWise RMM that you can choose from. Essentially, our endpoint costs around two dollars and fifty cents per endpoint per month. If we opt for a ...

What needs improvement with Continuum Command?

The pricing for ConnectWise RMM is reasonable, and I feel that we're getting good value for the dollars that we're spending even though I don't have anything to compare it against.

What is your primary use case for Continuum Command?

As an MSP, we utilize ConnectWise RMM for the management of our client environment.

What is your experience regarding pricing and costs for SolarWinds Network Device Monitor?

I am not a positive person regarding SolarWinds Network Device Monitor.

What needs improvement with SolarWinds Network Device Monitor?

What is your primary use case for SolarWinds Network Device Monitor?

I have experience regarding the AD part, but my focus for the last 15 years has been oriented to the network side. My experience with identity tools comes more from a network perspective. We used N...

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Product Reports

ConnectWise RMM

Download ConnectWise RMM product report

SolarWinds Network Device Monitor

Download SolarWinds Network Device Monitor product report

SolarWinds Network Device Monitor report

Also Known As

Continuum Command, Continuum RMM

Network Device Monitor

Overview

ConnectWise RMM enhances efficiency for MSPs through patch management and security automation, effectively reducing manual tasks and improving operational capabilities.

ConnectWise RMM empowers Managed Service Providers by offering comprehensive monitoring, management, and automation tools. Its capabilities include effective patch management, remote access via ScreenConnect, and automation tools that support system administration and script scheduling. The platform ensures network discovery and monitoring, maintaining visibility and swiftly addressing potential issues. While users appreciate its seamless integration and sophisticated interface, they also identify limitations such as its predefined nature and connectivity issues when devices are offline. Clients desire enhanced automation and customizable dashboards, as well as integration with IT documentation tools to bolster its utility.

What are the key features of ConnectWise RMM?

Patch Management: Automates updates to reduce manual effort and enhance security.
Remote Access: Utilizes ScreenConnect for efficient remote operations.
Automation Tools: Supports system management and script scheduling for streamlined processes.
Network Discovery: Maintains visibility and resolves issues quickly.
Software Deployment: Simplifies software deployment and status monitoring.

What benefits should users expect in reviews?

Operational Efficiency: Reduces manual tasks with robust automation.
Enhanced Support: Features outsourced NOC and help desk for substantial support.
Improved ROI: Effective software deployment and monitoring increase returns.

ConnectWise RMM has become integral for Managed Service Providers, particularly in IT environments requiring constant monitoring, management, and automation. It supports agent-based monitoring and real-time alerts, aiding in quick issue resolution. The platform facilitates efficient handling of network activities like responding to critical issues, deploying anti-malware, and executing scheduled commands, significantly enhancing client support dynamics in sectors relying on IT infrastructure and services.

ConnectWise

SolarWinds Network Device Monitor offers comprehensive real-time network monitoring capabilities with seamless integration across multiple vendor devices, ensuring efficient network operations.

Offering features like cloud workload monitoring, quick deployment, and a user-friendly interface, SolarWinds Network Device Monitor supports real-time alert thresholds, accurate link readings, historical utilization metrics, and customizable dashboards. Its ability to integrate with multiple vendor devices and perform network discovery enhances operational efficiency. Comprehensive bandwidth and fault management features provide stable network monitoring, benefiting devices such as switches and IP phones. However, there is room for improvement in integration with tools like ServiceNow and Excel, support response times, and enhanced security. Users highlight the need for a mobile version, improved reporting, and better customization options, alongside concerns about setup complexity and licensing costs.

What are the key features?

Cloud Workload Monitoring: Monitors workloads hosted in the cloud.
User-Friendly Interface: Offers an intuitive experience for users.
Quick Deployment: Simplifies installation and setup processes.
Real-Time Monitoring: Provides immediate alerts for network statuses.
Customizable Dashboards: Enhances network visibility with tailored displays.

What benefits can users expect?

Proactive Problem Solving: Real-time alerts facilitate quick issue resolution.
Efficiency: Automated network monitoring streamlines operational workflows.
Insightful Analytics: Provides valuable data on memory and CPU usage.
Cost-Effective: Monitors bandwidth and fault management to reduce outages.

SolarWinds Network Device Monitor is implemented prominently in industries needing robust network infrastructure monitoring, like tech and manufacturing. Companies rely on its capabilities for IP address management, cloud workload monitoring, and remote equipment monitoring, gaining insights into system performance and ensuring compliance checks are met effectively.

SolarWinds

Sample Customers

Frontier Business Products, Itek Systems Management, ZLan, Karpel, MySherpa, Arvig, CCSI, Leap Managed IT, eProsper, Pensar, Gordon Flesch, LeadingEdge, NSI, Server Sentry, Computer Consultants, Keystone IT Consulting, Ekaru, Epic Technologies, Rouse Consulting, Empower Information Systems, Computer Solutions Group, The Critical Update, Voice Smart Networks, CMIT Solutions, Preferred Communication Systems, G2 Tech Group, Pulse Business Solutions, Greystone Technology Group, Clare Computer Solutions, Evolve IT Australia

Air Rarotonga

ConnectWise RMM vs. SolarWinds Network Device Monitor