

Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
It saves probably more than 50% of the time that would have been required, likely around 75%.
The customer support for ConnectWise RMM is very useful, very straightforward, and very responsive.
I rate their support and customer service with ConnectWise as good, as their support team is quick to answer chat requests.
If I need any assistance, I go onto our guide portal.
The scalability of ConnectWise RMM is very good; I can upgrade my licenses or get a higher number of licenses for more devices as I grow very easily and without issues.
I measure the scalability by the number of clients, the number of devices and users, and the amount of information that ConnectWise can process is quite amazing.
ConnectWise RMM has been quite stable for the last eight months.
We always have problems where we can't log into it, so we have to use the web version.
The pricing for ConnectWise RMM is reasonable.
My experience with pricing, setup cost, and licensing was very smooth.
ConnectWise RMM has had huge benefits for me in terms of being able to proactively and reactively resolve issues on all of my machines and helping my end users get their tasks done faster.
The ability to do deployments through ConnectWise RMM's scripting features allows us to deploy new software or monitor the status of antivirus or system protection software, presenting another measurable benefit for us regarding ROI.
Automated patch management in ConnectWise RMM has made everything streamlined, allowing me to concentrate on more important tasks.
| Product | Mindshare (%) |
|---|---|
| GFI LanGuard | 2.4% |
| ConnectWise RMM | 2.1% |
| Other | 95.5% |

| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 1 |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 2 |
| Large Enterprise | 1 |
ConnectWise RMM enhances efficiency for MSPs through patch management and security automation, effectively reducing manual tasks and improving operational capabilities.
ConnectWise RMM empowers Managed Service Providers by offering comprehensive monitoring, management, and automation tools. Its capabilities include effective patch management, remote access via ScreenConnect, and automation tools that support system administration and script scheduling. The platform ensures network discovery and monitoring, maintaining visibility and swiftly addressing potential issues. While users appreciate its seamless integration and sophisticated interface, they also identify limitations such as its predefined nature and connectivity issues when devices are offline. Clients desire enhanced automation and customizable dashboards, as well as integration with IT documentation tools to bolster its utility.
What are the key features of ConnectWise RMM?ConnectWise RMM has become integral for Managed Service Providers, particularly in IT environments requiring constant monitoring, management, and automation. It supports agent-based monitoring and real-time alerts, aiding in quick issue resolution. The platform facilitates efficient handling of network activities like responding to critical issues, deploying anti-malware, and executing scheduled commands, significantly enhancing client support dynamics in sectors relying on IT infrastructure and services.
GFI LanGuard provides robust tools for patch management, vulnerability assessment, and asset tracking, helping organizations maintain secure network environments.
GFI LanGuard is used by companies to ensure that networks are patched, secure, and compliant. Its features offer visibility into network components and allow users to monitor and safeguard endpoint devices, manage updates, and scan for vulnerabilities. The tool integrates well across operating systems, providing a seamless approach to network management. However, there is room for enhancing Linux support, asset tracking, and extending functions beyond the local network.
What are the key features of GFI LanGuard?In industries like finance and healthcare, GFI LanGuard aids in maintaining compliance by ensuring that systems are updated regularly and remain secure from intrusion. Whether deployed on-premise or in the cloud, it supports organizations in monitoring network activities, protecting data, and managing software installations effectively.
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