ConnectWise RMM vs DX Performance Management comparison

ConnectWise and Broadcom are both solutions in the Network Monitoring Software category. ConnectWise is ranked #63 with an average rating of 7.5, while Broadcom is ranked #43 with an average rating of 9.0. ConnectWise holds a 0.3% mindshare in NMS, compared to Broadcom’s 0.5% mindshare. Additionally, 100% of ConnectWise users are willing to recommend the solution, compared to 96% of Broadcom users who would recommend it.

ConnectWise RMM

Read 6 ConnectWise RMM reviews

1,989 Views
418 Comparison Views

100% willing to recommend

DX Performance Management

Read 32 DX Performance Management reviews

1,400 Views
1,064 Comparison Views

96% willing to recommend

ConnectWise RMM

DX Performance Management

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between ConnectWise RMM and DX Performance Management based on real PeerSpot user reviews.

Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed ConnectWise RMM vs. DX Performance Management Report (Updated: February 2026).

Buyer's Guide

ConnectWise RMM vs. DX Performance Management

February 2026

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Helped 881,757 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise RMM

Ranking in Network Monitoring Software

63rd

Average Rating

8.2

Reviews Sentiment

8.2

Number of Reviews

Ranking in other categories

Server Monitoring (22nd), IT Infrastructure Monitoring (49th), Cloud Monitoring Software (37th), IT Alerting and Incident Management (15th), Remote Monitoring and Management (RMM) (6th), Patch Management (22nd), Unified Endpoint Management (UEM) (19th)

DX Performance Management

Ranking in Network Monitoring Software

43rd

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Infrastructure Capacity Planning (1st), DX NetOps (2nd)

Mindshare comparison

As of February 2026, in the Network Monitoring Software category, the mindshare of ConnectWise RMM is 0.3%, up from 0.1% compared to the previous year. The mindshare of DX Performance Management is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
DX Performance Management	0.5%
ConnectWise RMM	0.3%
Other	99.2%

Network Monitoring Software

Featured Reviews

David Hetherington

Manager, Technical Team at Expert It Solutions Alberta

Automation tools improve management efficiency, though migration process is time-consuming and support could be more knowledgeable

The best features of ConnectWise RMM are the automation tools that they've included, which are quite good, enabling us to mass manage systems, schedule scripts, etc. We use some of the probe features in ConnectWise RMM that do network discovery and monitoring capabilities. ConnectWise RMM helps our team maintain network visibility and proactively address potential issues since the product works effectively at unknown device discovery, making it better than sending someone to the site for a manual discovery. ConnectWise RMM helps in automating security updates and maintaining endpoint security. We appreciate that their NOC team does evaluations on the security updates, allowing us to free up our time and making it a huge timesaver for us. The ability to do deployments through ConnectWise RMM's scripting features allows us to deploy new software or monitor the status of antivirus or system protection software, presenting another measurable benefit for us regarding ROI.

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reviewer1810893

Senior IT Operations Specialist at a financial services firm with 5,001-10,000 employees

Flexibility and detailed performance stats enable effective network monitoring

Spectrum is very good at monitoring all network faults and configurations. It enables me to take action based on network issues. The Performance Management provides detailed network performance stats, including CPU, memory, and interface bandwidth. Additionally, Spectrum is flexible and allows me to organize and treat devices uniquely without impacting other devices.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The user interface is the first valuable feature. The integration is the second valuable feature. The integration that you are doing with the products needs to be very certain. There shouldn't be any glitches. There are different software out there that will give you an option called scripting and ask you to do a hundred different things to set up a script for a particular customer. With Continuum, everything is done a single way. You just select the clients, script, and machine, and then you just go and deploy. The best part of Continuum is that it is not just a software company. It is a pure services company. It is an RMM software; it isn't used as a PSA. The software is just a part of the service offering. This is the difference between all other service providers out there and Continuum. Continuum is basically providing services. Continuum doesn't sell the software."

"The most valuable features are RMM and patch management. However, the main reason we have been using this solution is that they are the only provider of RMM that has an outsourced NOC and help desk. This has been very useful."

"The best features of ConnectWise RMM are the automation tools that they've included, which are quite good, enabling us to mass manage systems, schedule scripts, etc."

"The most valuable feature is the patching solution."

"It enables us to respond to issues quickly and efficiently."

"Since the implementation of the tool, it has cut down on probably 60% of our outages and letting us know what is going on."

"The integration to the other products that we use: NFA, we use ADA, we use Spectrum; and CAPM integrates all those into a single pane of glass."

"The integration with NetFlow, the NFA solution, so that we can have our flow forensics paired with the SNMP polling performance metrics on the same page."

"I can get it to run a report showing, for instance, what root drives are in the critical range in terms of being full, like 90 percent full, and disseminate that information to the other areas of the organization."

"Customer service is top-notch."

"It is the gathering of the whole performance data in our environment and our network environment, for us and our customers."

"You can create intelligent alerts so you have enough time to replace the router or interface before it's full. The same is applicable for CBQoS channels."

"It gave us one location, one place to do all of group administration, and to build dashboards, and device administration, inventory counts... it really reduced our overall administrative overhead."

More DX Performance Management pros

Cons

"It's a legacy tool with many outdated approaches. It is managed offshore which affects everyone because it seems the developers don't fully understand our needs."

"The initial setup with ConnectWise RMM is painful, to be completely honest. The pain points during the initial setup with ConnectWise RMM include the migration from Automate to RMM being very time-consuming and the process not being as straightforward as indicated."

"The solution could improve by offering better overall management and dashboards."

"I would like to see the incorporation of the dashboards for other products that they work with into the main dashboard."

"If a computer hasn't been turned on for a long time and the client software is installed, it may not reconnect to the dashboard once it's powered up."

"They can include support for vaulting, where you can actually document the entire infrastructure, including servers, desktops, networks, passwords, maps, diagrams, and customer information. Continuum has integrated everything, and you have to use a PSA. Continuum has a ticketing system and an RMM. They could integrate the functionality for IT documentation. An MSP would want everything into one tool."

"DX Performance Management should increase high availability. If one of my two data centers goes offline and the other is operational, I need a seamless transition from the primary to the secondary data center. It's crucial to maintain consistent monitoring of the devices during this transition. Therefore, I require continuous, 24/7 monitoring of my system using this tool."

"CA PM Business Hours Filtering: I understand that all monitoring systems have defects. The Business Hours Filtering does not always function properly. Sometimes, when applying business hours to CA PM reports that are 30 or more days in duration, the report generation times out and does not display results. We have other CA PM reports that, when we apply Business Hours Filtering, the report results displayed are the same as without the filter. We are not sure if this is a defect in CA PM or if it is a result of our complex configuration (folder structure) and application of business hours."

"When it goes through discovery, or whatever it is doing in the back-end that slows it down, sometimes we get some failures with it. "

"For CA PM, there should be a way of easily migrating the reports coming from eHealth going to CA Performance Center, since CA PC is replacing eHealth."

"It could be a little easier to integrate new metrics."

"Spectrum's topology view sometimes does not rebuild automatically when a device is shut down and reconnected. It requires manual discovery and rebuilding of the topology, which I hope can be improved."

"The quantity of views which are tied to specific metric families is too high. Also, the problem is the view doesn't tell you which metric family it uses, so you don't know why you don't see data."

"I think it would be helpful having a more comprehensive set of certifications so that I could natively deploy devices to my environment and the tool would immediately recognize and immediately be able to provide relevant performance information without a lot of tuning on my part."

More DX Performance Management cons

Pricing and Cost Advice

"The licensing works such that the more you add, the more it costs, but for the most part, the price starts at about $5 USD per client."

"Continuum Command price is more expensive than competitors, it is three times the price of the next lowest and costs approximately $25 an endpoint. However, when you take that into account you receive the help desk and outsource NOC included it has a lot more value because competitors do not provide the outsourced NOC and help desk."

"It has a pay-as-you-go model. They don't have any minimum, maximum, or such sorts of commitments with any of their partners or customers. I don't believe they have any restrictions about using a specific number of agents. You don't have to use 100 agents or 200 agents to work with this. They have a lock-in period of three months, during which you cannot switch a service plan, which is fine."

"The tool's pricing is based on the number of network devices."

"They should provide more scalable licensing for the product."

"I like the licensing model because it's device-based."

"We purchase a license to use the solution every three years and we have multiple contracts. They have been increasing the price annually. We have a baseline for three years and then we need to pay the difference from the baseline, and we are in the process of negotiating a new price for all the licenses we need. The price overall is affordable."

"Do your homework and know how many devices you will be managing out of the gate. Be sure to project what your growth will be each year."

"We were looking at other vendors in the marketplace for NetFlow, and CA just beat everybody else in price, cost, and the size to implement. "

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Top Industries

By visitors reading reviews

Performing Arts

13%

Comms Service Provider

10%

Outsourcing Company

Wholesaler/Distributor

Manufacturing Company

14%

Financial Services Firm

11%

Marketing Services Firm

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	5
Large Enterprise	25

Questions from the Community

What is your experience regarding pricing and costs for Continuum Command?

There are different subscriptions available for ConnectWise RMM that you can choose from. Essentially, our endpoint costs around two dollars and fifty cents per endpoint per month. If we opt for a ...

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What needs improvement with Continuum Command?

The pricing for ConnectWise RMM is reasonable, and I feel that we're getting good value for the dollars that we're spending even though I don't have anything to compare it against.

See all answers

What is your primary use case for Continuum Command?

As an MSP, we utilize ConnectWise RMM for the management of our client environment.

See all answers

What needs improvement with DX Performance Management?

Spectrum's topology view sometimes does not rebuild automatically when a device is shut down and reconnected. It requires manual discovery and rebuilding of the topology, which I hope can be improved.

See all answers

What is your primary use case for DX Performance Management?

I have used Spectrum for monitoring all network faults, configurations, and troubleshooting network issues. It provides network performance stats, such as CPU, memory, and interface bandwidth detai...

See all answers

What advice do you have for others considering DX Performance Management?

I would recommend this solution based on its functionality, flexibility, customizability, and ease of use. Overall, I would rate the solution an eight out of ten. I am just a customer and not a par...

See all answers

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Product Reports

Buyer's Guide

ConnectWise RMM

February 2026

Download ConnectWise RMM product report

Buyer's Guide

DX Performance Management

February 2026

Download DX Performance Management product report

Also Known As

Continuum Command, Continuum RMM

CA Performance Management

Overview

ConnectWise RMM is designed to let you remotely monitor and manage as many endpoints as you can close. Combined with the benefits of our unparalleled Network Operations Center (NOC), our proprietary IntelliMon software spares your tech’s time by automating the ticketing and alerting process, filtering out false positives and producing actionable tickets.

ConnectWise

CA Performance Management is a comprehensive and highly scalable network performance monitoring and analytics platform. It was built to meet the unique demands of big data and modern networks architectures, including highly dynamic and complex hybrid cloud and software-defined networks (SDN).

The platform is design to reduce complexity inherent in modern networks built across numerous technology stacks through advanced network performance monitoring and relationship mapping for improved operational assurance.

Combined with CA Virtual Network Assurance, the platform extends operator visibility through advanced discovery and network performance monitoring of highly sensitive cloud and multi-layered SDN networks and service chains.

Broadcom

Sample Customers

Frontier Business Products, Itek Systems Management, ZLan, Karpel, MySherpa, Arvig, CCSI, Leap Managed IT, eProsper, Pensar, Gordon Flesch, LeadingEdge, NSI, Server Sentry, Computer Consultants, Keystone IT Consulting, Ekaru, Epic Technologies, Rouse Consulting, Empower Information Systems, Computer Solutions Group, The Critical Update, Voice Smart Networks, CMIT Solutions, Preferred Communication Systems, G2 Tech Group, Pulse Business Solutions, Greystone Technology Group, Clare Computer Solutions, Evolve IT Australia

Jack Henry & Assoc, Target, CenturyLink, Bell Canada, BrightHouse Networks, Telus, Unisys, Verizon, Southern California Edison, GEICO, Fidelity Investments, Wells Fargo, American Family Insurance Group, Deutsche Telekom AG

Buyer's Guide

ConnectWise RMM vs. DX Performance Management

February 2026

Free Report: ConnectWise RMM vs. DX Performance Management

Find out what your peers are saying about ConnectWise RMM vs. DX Performance Management and other solutions. Updated: February 2026.

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