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Commvault Cloud vs Veeam Data Cloud for Microsoft 365 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Commvault Cloud reduced operational costs, improved data protection, and enabled significant return on investment with streamlined backup management.
Sentiment score
6.9
Businesses find Veeam Data Cloud for Microsoft 365 crucial for preventing data loss and downtime, enhancing efficiency despite uncalculated ROI.
For Office 365, Microsoft has already done a good job securing their own data center, so additional backup is basically just getting another copy for on-prem safety.
Director at iPlanet Solution Sdn Bhd
Veeam is a good investment in general.
IT and Cloud Platform Unit Architect at MAINT
 

Customer Service

Sentiment score
7.2
Commvault Cloud's customer service is effective and responsive, though improvements are needed in staffing and local support options.
Sentiment score
7.3
Veeam Data Cloud for Microsoft 365 offers responsive and proficient support with high satisfaction, but complex requests could improve.
At the pre-sale cycle, we have spocks aligned from Commvault with whom we get in touch, and they provide all the required support that we need.
Cloud Solution Architect at Tata Consultancy
The number of people who know Commvault Cloud is lesser compared to Veeam.
Managing Director at ITS Technology Solution Pvt. Ltd.
Customer support has very closed departments, requiring us to shuffle between them to get one thing done because representatives have limited accessibility.
Support Engineer at a media company with 1,001-5,000 employees
My customers have reported that when they open a ticket, even complex issues get resolved swiftly with a remote session.
System Security Engineer at Gofaster
I find Veeam's customer service and support to be excellent, rating them ten out of ten.
IT and Cloud Platform Unit Architect at MAINT
 

Scalability Issues

Sentiment score
7.5
Commvault Cloud offers scalable integration across platforms, though faces challenges with SQL and Windows Server configuration complexity.
Sentiment score
7.3
Veeam Data Cloud for Microsoft 365 offers scalable, flexible cloud solutions enabling effortless user and storage expansion with minimal management.
It is very scalable because all hosting is on the cloud backup.
Director at iPlanet Solution Sdn Bhd
Veeam Backup is quite scalable.
CTO at iFoco
 

Stability Issues

Sentiment score
7.7
Commvault Cloud is praised for its high stability, reliability, strong support, and minimal issues, ensuring continuous dependable operations.
Sentiment score
8.1
Users praised Veeam Data Cloud for Microsoft 365's stability and reliability, noting minor bugs but overall high satisfaction.
I have not faced any downtimes with Commvault Cloud.
Managing Director at ITS Technology Solution Pvt. Ltd.
Commvault Cloud is highly stable, and I would rate it a ten out of ten.
CEO at a computer software company with 51-200 employees
I have not faced any issues impacting my operations or my customers' operations.
System Security Engineer at Gofaster
 

Room For Improvement

Commvault Cloud users seek improved usability, clearer licensing, better support, enhanced integration, and advanced features for a streamlined experience.
Veeam Data Cloud for Microsoft 365 needs improvements in backup features, user interface, pricing, scalability, and support services.
I would like to see AI capabilities in Commvault Cloud.
Cloud Solution Architect at Tata Consultancy
I feel that the support is not yet up to the mark, with not enough professional engineers to provide assistance.
CEO at a computer software company with 51-200 employees
One area that needs improvement is the pricing of Veeam Backup, as it can be expensive at twenty-eight dollars per user for one year.
IT and Cloud Platform Unit Architect at MAINT
Veeam Data Cloud for Microsoft 365 can be improved by making it more affordable.
Director at iPlanet Solution Sdn Bhd
In future updates of Veeam Data Cloud for Microsoft 365, I would like to see mail archiving functionality.
PhD Research Student at Advanced Computer Technology (ACT)
 

Setup Cost

Commvault Cloud is cost-efficient for enterprises, yet can seem pricey for SMBs; evaluating licensing options is recommended.
Veeam Data Cloud for Microsoft 365 is reasonably priced per user, comparably competitive, with flexible annual or monthly subscriptions.
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
CEO at a computer software company with 51-200 employees
Transitioning to a cloud solution was not cost-effective for us.
CTO at iFoco
 

Valuable Features

Commvault Cloud offers scalable data protection with fiber backup, global deduplication, cloud integration, security, and centralized management.
Veeam Data Cloud for Microsoft 365 offers easy item-level recovery, strong integration, security, and supports eDiscovery for businesses.
Other features include endpoint solutions, integration with Office 365, ransomware protection, archival for long-term retention, and no ingress or egress charges.
CEO at a computer software company with 51-200 employees
We can back up unlimited TBs due to our per node license.
Support Engineer at a media company with 1,001-5,000 employees
The public cloud acts as a bigger solution for the on-premise while the on-premise acts as a DR for the public cloud workloads.
Cloud Solution Architect at Tata Consultancy
Veeam Data Cloud for Microsoft 365 has helped with eDiscovery and compliance tasks because it is part of the compliance requirements.
Director at iPlanet Solution Sdn Bhd
The most valuable features of Veeam Backup for Microsoft 365 are its intuitive interface, ease of use, and unlimited capacity for backup and restore.
IT and Cloud Platform Unit Architect at MAINT
I have used the granular recovery option in Veeam Data Cloud for Microsoft 365 to submit to some mailbox and to restore it.
PhD Research Student at Advanced Computer Technology (ACT)
 

Categories and Ranking

Commvault Cloud
Ranking in Cloud Backup
2nd
Ranking in SaaS Backup
2nd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
112
Ranking in other categories
Backup and Recovery (3rd), eDiscovery (3rd), Disaster Recovery as a Service (3rd), File Archiving (1st), Disaster Recovery (DR) Software (3rd), Threat Deception Platforms (1st), Container Backup Software (1st), AI IT Support (3rd)
Veeam Data Cloud for Micros...
Ranking in Cloud Backup
5th
Ranking in SaaS Backup
1st
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
71
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Cloud Backup category, the mindshare of Commvault Cloud is 6.8%, down from 9.9% compared to the previous year. The mindshare of Veeam Data Cloud for Microsoft 365 is 3.7%, down from 5.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Market Share Distribution
ProductMarket Share (%)
Commvault Cloud6.8%
Veeam Data Cloud for Microsoft 3653.7%
Other89.5%
Cloud Backup
 

Featured Reviews

Ankit Gagneja - PeerSpot reviewer
Cloud Solution Architect at Tata Consultancy
Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.
Chong Khing  Lee - PeerSpot reviewer
Director at iPlanet Solution Sdn Bhd
Backup and recovery options integrate smoothly while affordability remains a challenge
My relationship with Veeam is that I am a reseller and system integrator. The support for both cloud-based and on-premises infrastructure from Veeam Data Cloud for Microsoft 365 impacts my data protection strategy because that's the reason we are using Veeam. Veeam is a platform that supports both on-prem and cloud. It's a single pane of glass that we can support both, which is one of the good reasons we are using Veeam. The key benefits my organization has experienced with Veeam's integration of SharePoint, OneDrive, Exchange, and Teams within its data protection framework are that single licensing is one of the things customers prefer to use because it's very easy for them to manage. I would rate Veeam Data Cloud for Microsoft 365 overall an eight on a scale from 1 to 10.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
11%
Manufacturing Company
10%
Government
6%
Computer Software Company
13%
Comms Service Provider
8%
Manufacturing Company
7%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise24
Large Enterprise82
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise22
Large Enterprise15
 

Questions from the Community

What do you like most about ThreatWise?
Security measures, including encryption and threat detection, contribute significantly to data protection, safeguarding against unauthorized access and cyber threats.
What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
What needs improvement with ThreatWise?
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically rev...
How does AvePoint Cloud Backup compare with Veeam Backup for Office 365?
AvePoint Cloud Backup for MS Office 365 is a SaaS backup whose features include secure storage and unlimited and automated backups. The storage is saved in AvePoint’s Azure storage or it can also b...
What do you like most about Veeam Backup for Office 365?
The tool is easy to use and straightforward regarding restoration and creating backups. It's user-friendly, providing results and sending alerts when something goes wrong.
What is your experience regarding pricing and costs for Veeam Backup for Office 365?
The pricing for Veeam Backup is fair for our infrastructure when used solely for backup, yet transitioning to a cloud solution was not cost-effective for us.
 

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
Veeam Backup for Office 365, Veeam Backup for Microsoft Office 365
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
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Find out what your peers are saying about Commvault Cloud vs. Veeam Data Cloud for Microsoft 365 and other solutions. Updated: December 2025.
879,853 professionals have used our research since 2012.