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Commvault Cloud vs Infrascale Cloud Application Backup comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Commvault Cloud
Ranking in SaaS Backup
1st
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
110
Ranking in other categories
Backup and Recovery (3rd), eDiscovery (3rd), Cloud Backup (2nd), Disaster Recovery as a Service (2nd), File Archiving (1st), Disaster Recovery (DR) Software (3rd), Threat Deception Platforms (1st), Container Backup Software (1st)
Infrascale Cloud Applicatio...
Ranking in SaaS Backup
64th
Average Rating
0.0
Reviews Sentiment
7.8
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Matt Reller - PeerSpot reviewer
Provides extremely fast backup, is easy to manage, and is flexible
Commvault Cloud's automated policies provide the notification we need to ensure our data is secure and managed correctly. Commvault Cloud provides excellent visibility across all of our organization's data. It is extremely important to our organization that Commvault has a unified platform that offers recovery across cloud, on-prem, and SaaS workloads. It has helped our organization improve by simplifying the way we manage our environment. We could not manage the same environment with only half of our current staff. We have yet to find anything in our environment that Commvault does not support. Commvault Cloud's Risk Analysis helps us identify, categorize, and classify sensitive data enabling us to take the appropriate actions to protect it. Commvault does a good job helping us limit our exposure and ensure compliance. Commvault has helped us reduce our data management costs significantly. Compared to Dell Avamar, the costs are vastly different. Commvault is much more cost-effective. We are licensed by capacity, so we don't have to worry about licensing different features. We have all the features that are licensed by capacity. And as far as ongoing support costs and other expenses, they are much lower than what they were with Dell Avamar. Commvault also gives us the flexibility to use any storage we want, while Avamar is tied to the Data Domain, which is not cheap to support. It has helped us reduce our backup time unless we are using Data Domain. This is because we can perform deduplication and compression on the client layer, which reduces the load on the network. We cannot do this with Data Domain. In fact, if we even attempt to perform a quick progress check before sending data to the Data Domain, the system fails completely. We learned this the hard way. We are using many more advanced features in Commvault Cloud than we ever did in Dell Avamar, simply because we had to license each feature separately in Avamar. As a result, we did not perform many backups in Avamar, such as all database backups (DB2, SAP HANA, Oracle, and SQL). These backups were performed outside of Avamar. We are now using Direct Connect agents for all of our databases. This allows us to perform incremental backups, which we could not do with the previous method. As a result, we have reduced our backup times by two-thirds, or even more in some cases. Compared to when we were backing up directly to Data Domain, Commvault is now running our backups ten times faster. This has resulted in a significant reduction in our backup times. Commvault has helped us reduce the RPO. Even in Data Domain, it has reduced our storage times by about half. It has also helped us reduce the threat detection time. We reduced the RTO significantly with Commvault. Commvault has helped us reduce downtime primarily due to the increase in the performance of resources.
CH
Dashboard is intuitive and mature, guiding you through the backup steps required
The feature I find most valuable is the backup configuration, particularly in Google Workspace. It's pretty much the same as for Office 365, but it shows you a list of the mailbox or account holders in an organization. If you want to back somebody up, it's literally just a checkbox to choose that individual. It's super simple to say, "I want to back up these mailboxes, but I will leave these other people, who are temporary, unchecked." I can't make a mistake. You can recover emails, documents, SharePoint. You can restore any of those cloud services. In addition, the Infrascale Dashboard is very intuitive and very easy to use. It takes you step-by-step through the things you need to do to back up your Google Workspace or Office 365 platform. It has been implemented really well; it's pretty top-notch. It seems like a very mature feature, where a lot of thought was put into the user interface to make it easy for managed service providers to provide easy backup for multiple customers. It's well laid out. And when I have restored files or just emails, the speed of the restore has been very good. It has only taken minutes to complete.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I'm a big fan of the reporting. You can build your own reports; it's very customizable. You can have individual reports going to groups of people or individuals. You can have them go out multiple times a day. It's basically a free-for-all as far as reporting goes. If anybody wants a specific job report every day, you can build it, schedule it, and have it go out and never touched it again. It's pretty nice."
"Commvault's many features can be explored to get more value from more solutions."
"Security measures, including encryption and threat detection, contribute significantly to data protection, safeguarding against unauthorized access and cyber threats."
"The VM backups and the recovery from cloud infrastructure are valuable."
"The 1-Touch recovery feature is helpful for all customers."
"The solution’s user interface for managing the on-prem environment is good."
"It's the leader in backup and archiving."
"The solution provides us with a single platform to move, manage, and recover our data across on-premise locations. Some of the guys have been using it to move a virtual machine from VMware to the Microsoft solution, Hyper-V. They back it up and then they restore to the different virtual machine provider, and that works great."
"The feature I find most valuable is the backup configuration, particularly in Google Workspace. It's pretty much the same as for Office 365, but it shows you a list of the mailbox or account holders in an organization. If you want to back somebody up, it's literally just a checkbox to choose that individual. It's super simple to say, "I want to back up these mailboxes, but I will leave these other people, who are temporary, unchecked." I can't make a mistake."
 

Cons

"The Java interface is not great. The Command Center interface is far better and it looks nicer, but it doesn't have all the powerful features available in the CommServe/Java console. The place to improve the product is on the management interface level."
"The solution needs better Office 365 data backup management."
"I need documentation for Azure backups. One expectation that I have is regarding PDF documentation. When I was trying to browse the documentation, I could not locate that."
"They could work on the implementation of the features."
"We had some small issues with the reporting, but that was just a matter of fine-tuning the kinds of messages we receive by email. It was a little overwhelming in the initial configuration. So we reviewed our configuration with our partner and customized the reports so that we only get the important reports. I haven't seen any big issues or things that the solution is missing."
"The most common feedback I get in terms of Commvault is that it can be complex. I always refer my customers back to their own environment. Almost everything that goes into Commvault is a request by a customer. While it can be complex, it can also be very simple. You just need to understand your environment in order to make sure that you really need to turn on that extra feature or thing inside of Commvault. Maybe you don't need those things. It really depends on how simple or complex your environment is, whether you need all of Commvault's features."
"When you deploy Complete Data Protection for past services, it's more complicated because you cannot directly back up from the previous service host. We have to build a proxy server, like a middleware, to directly access the past database server. It's complex and hard for beginners to figure out."
"I think the one thing that could be improved is the customer experience. The interface should be more user friendly."
"The barrier to entry should be smaller. Their ICB (Infrascale Cloud Backup) requires a minimum of one terabyte and the IBDR (Infrascale Backup & Disaster Recovery) requires one terabyte. It would be better if they could do 500 gigabytes. I don't always want to purchase terabytes at a time, although those are different products than what we've been talking about."
 

Pricing and Cost Advice

"The price is a little bit high."
"We work with Commvault and a partner on our environment needs according to capacity, licensing, pricing, components, modules, etc. Additional costs depend on your backup needs."
"Some of our customers say that Commvault is a very expensive solution, but Commvault has many features that the competitors don't have. It is not a good choice for a small or medium business, but it is a good choice for enterprise businesses."
"Commvault's pricing model and pricing structure were initially confusing, but once we worked more closely with the company, we were able to transition to a subscription license that saved us a lot of money."
"We went from Veritas NetBackup to Commvault. We switched due to upfront licensing and costs. We have more visibility into what we're actually purchasing. It seemed like, overall, the cost of Commvault was cheaper."
"It is quite expensive when compared to other applications in the market. Its license is completely based on workload capacity. If I buy a license for 100 terabytes, I can back up anything. I can back up any platform, technology, or application, which is an advantage. Previously, we had to buy an agent for a particular application, and the cost was different for each agent. Now, the cost is completely based on the storage capacity. The license for one terabyte can cost around $1,700 for backing up anything from your environment."
"In my experience, compared to solutions like Veritas and Veeam, while they do have their technical pluses and minuses, Commvault can save you on average forty percent initially, and then twenty to twenty-five percent annually."
"It is cheaper than Veeam."
"It's only in the cloud and there are no extra fees. You just pay for your storage, for the space that you need to use. As an MSP, you can allocate space to clients as you need to."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
11%
Manufacturing Company
9%
Government
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Commvault?
The tool is affordable. I rate the pricing a six out of ten. Implementation requires additional costs because we need Commvault Professional Services.
What needs improvement with Commvault?
Data center backup must be improved. We also want the product to provide us with a cloud-based backup. If we use Microsoft Exchange Online for email services, we want to know how to get a backup in...
What do you like most about Commvault Complete Data Protection?
IntelliSnap and file system backups are valuable features.
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Comparisons

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Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
No data available
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
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Find out what your peers are saying about Commvault, Veeam Software, AvePoint and others in SaaS Backup. Updated: June 2025.
859,438 professionals have used our research since 2012.