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Comindware Tracker vs ServiceNow Orchestration comparison

Comindware and ServiceNow are both solutions in the Process Automation category. Comindware is ranked #42, while ServiceNow is ranked #10 with an average rating of 8.2. Comindware holds a 0.3% mindshare in PA, compared to ServiceNow’s 4.0% mindshare. Additionally, 100% of Comindware users are willing to recommend the solution, compared to 92% of ServiceNow users who would recommend it.
Comindware Tracker
Read 15 Comindware Tracker reviews
  • 335 Views
  • 151 Comparison Views
100% willing to recommend
ServiceNow Orchestration
Read 16 ServiceNow Orchestration reviews
  • 2,029 Views
  • 1,988 Comparison Views
92% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 17, 2024

Comindware Tracker and ServiceNow Orchestration are competing products in workflow automation and orchestration solutions. ServiceNow Orchestration offers more comprehensive features that justify its pricing, whereas Comindware Tracker stands out for its favorable pricing and support.

Features: Comindware Tracker features workflow automation, task, and process management and seamless collaboration tools. ServiceNow Orchestration offers robust integration capabilities, advanced automation features, and service mapping for IT operations, making it superior in terms of automation.

Room for Improvement: Comindware Tracker could enhance its integration options, improve data visualization tools, and expand its mobile accessibility. ServiceNow Orchestration can improve its complex setup, address limitations in network connectivity testing, and simplify UI-based tasks that require coding expertise.

Ease of Deployment and Customer Service: Comindware Tracker offers a quicker and simpler deployment process accessible to non-technical users. It provides excellent customer service and technical support. ServiceNow Orchestration has a complex setup that requires specialized knowledge, but it is supported by extensive customer assistance.

Pricing and ROI: Comindware Tracker has lower setup costs, promising a quicker return on investment. It is budget-friendly, making it attractive for small budgets. In contrast, ServiceNow Orchestration is positioned at a higher initial cost, with its advanced features providing potential long-term value, justifying the investment over time.

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To learn more, read our detailed Comindware Tracker vs. ServiceNow Orchestration Report (Updated: July 2025).
Buyer's Guide
Comindware Tracker vs. ServiceNow Orchestration
July 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Comindware Tracker
Ranking in Process Automation
42nd
Average Rating
9.6
Reviews Sentiment
7.8
Number of Reviews
15
Ranking in other categories
Business Process Management (BPM) (45th)
ServiceNow Orchestration
Ranking in Process Automation
10th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
16
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Process Automation category, the mindshare of Comindware Tracker is 0.3%, up from 0.1% compared to the previous year. The mindshare of ServiceNow Orchestration is 4.0%, down from 4.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation
 

Featured Reviews

SS
Excellent task manager software - supports both management and workflow
Excellent task manager software - supports both management and workflow. Time tracking is available and much used in our firm. Integration with Microsoft Outlook is also a great feature, along with the ability to access from mobile. Being able to use Comindware Tracker for common processes or standalone tasks for crucial in our decision to test the software. The software is flexible and computer-novice friendly, making training required minimal and efficient to implement.
Read full review
Dinesh Kumar Raghu - PeerSpot reviewer
Fastest upgrading technology in the market currently
In each upgrade, ServiceNow is enhancing its product across various areas. They continuously improve different aspects one by one, ensuring that their service evolves with the changing needs. However, frequent upgrades may negatively impact the performance of instances. Therefore, for now, I don't recommend any additional upgrades. The current version fulfills everyone's requirements, and ServiceNow automatically updates annually, keeping pace with industry standards. They've been performing well, so I see no need for further upgrades, especially considering their consistent updates.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution can be useful for tracking the different stages of projects and the people working on them."
"I love this software because this software helps me to increase team productivity day-by-day.​"
"This software added transparency to our workflows. It helped with increasing throughput of clients and their satisfaction."
"The clean interface, prioritization, and private task lists aren't present in other solutions."
"The configurable dashboard analytics and reporting capabilities ensure timely decision making."
"Customize workflow processes visually and interactively."
"The feature I have found most valuable is the easy synchronization with other tools."
"It provides a scalable solution that should allow me to grow my company without too much fuss or further set up required."
More Comindware Tracker pros
"Great with IT processes and business processes."
"The iTerm suite is also crucial for visibility and optimization."
"This is a user-friendly solution where scripts can be made with ease. There are also many integration options, including Microsoft products, which gives the product a competitive edge."
"The interface of the solution is very user friendly and it is easily accessible via a simple URL. This makes it easier to complete the UI based tasks but using other features require expertise in languages like Java. But along with that, there are limitation in terms of network connectivity testing and administrator faces regular challenges in conducting connectivity tests due to these limitations."
"It has competitive AI capabilities."
"It's probably the best product out there."
"The product has a flexible interface for development."
"Orchestration is commonly utilized by major corporations. The process of linking methods in ServiceNow, known as the RTS chain to parent methods, is executed seamlessly and efficiently. It's quite impressive and significant in its impact."
More ServiceNow Orchestration pros
 

Cons

"The UX/UI could be reviewed and revamped to meet new the criteria of Digitalization and Innovation."
"I am expecting new updates to improve the software."
"This solution lacks API integration with some popular websites."
"The initial setup can be quite slow and finicky."
"It would be wonderful to have newer version releases more frequently, but it is quite a minor con."
"If your organization has only a few team members then this tool is not suitable."
"I would like them to offer a one-time payment plan that one can choose."
"The initial setup seemed a bit complex, and there is no great documentation."
More Comindware Tracker cons
"I would like a user experience module to be added."
"There is still room for more integrations. Or, it would be nice to bundle multiple products together rather than selling everything as a model as that turns out to be a bit costly."
"The flow rate for releases and updates is very, very slow and does not meet customers' objectives for scalability."
"The automatic remediation needs enhancement, particularly integrating ServiceNow with tools like SolarWinds and Logic Monitor. It is functional, but it needs improvement."
"The deployment requires awareness among the project staff."
"The third-party integrations are challenging when the tools are not from ServiceNow partners. This presents issues when integrating solutions from other vendors."
"There should be connectors to cover at least the top industry applications, and they should be easier to configure in a plug-and-play fashion."
"ServiceNow Orchestration needs to improve multiple aspects in which their event monitoring system is one. The solution lacks event monitoring systems which makes them non-competitive. They need to include improvements in a similar manner that they did in Sweden."
More ServiceNow Orchestration cons
 

Pricing and Cost Advice

"The price is so reasonable."
"I benefit from this software by getting a variety of reporting options and features for a relatively low cost"
"Great value for the money."
"Price per user works for me when they do not count my clients, which fill forms."
"Setup cost is reasonable and average on the market. They offer simple licensing and price per user."
"The pricing and licensing is as per market standards, except that the process of extending licenses is also easy."
"This solution has a very lost cost."
"It is not very expensive."
"Pricing is custom to every customer."
"ServiceNow doesn't give a clear cost indication. They have different contracts with different organizations and it's all about negotiation, so you don't know how they are doing at the cost level."
"It is quite expensive because we've had some customers come back and say it's quite pricey because in order for them to go ahead with Orchestration, they must have already been paying for Discovery, service mapping, and a few other things."
"The solution is costly and orchestrations are very expensive."
"This is an expensive product, but it is the best in the market considering the features and lack of competitors."
"In terms of price, this solution is at the higher end of what you'll find."
"The cost of the solution is based on the number of plugins, conductors and integrations used and is charged annually. The licensing cause has been increasing gradually which makes it difficult to access. Initially offer free features but over the time the charges rise which make it an expensive solution with limited features. Along with that, the integration issues persist and require additional middle where and internet connectivity for effective usage."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
21%
Computer Software Company
10%
Manufacturing Company
9%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about ServiceNow Orchestration?
The interface of the solution is very user friendly and it is easily accessible via a simple URL. This makes it easier to complete the UI based tasks but using other features require expertise in l...
See all answers
What is your experience regarding pricing and costs for ServiceNow Orchestration?
The cost of ServiceNow Orchestration is considered medium; it is expensive but powerful. I would rate the pricing experience as a six out of ten.
See all answers
What needs improvement with ServiceNow Orchestration?
The third-party integrations are challenging when the tools are not from ServiceNow ( /products/servicenow-reviews ) partners. This presents issues when integrating solutions from other vendors.
See all answers
 

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More ServiceNow Orchestration Competitors
 

Product Reports

Buyer's Guide
Comindware Tracker
August 2025
Comindware Tracker reportDownload Comindware Tracker product report
Buyer's Guide
ServiceNow Orchestration
July 2025
ServiceNow Orchestration reportDownload ServiceNow Orchestration product report
 

Overview

Non-coding workflow software for business process modelling and management, automation of business operations, and workflow productivity boost. Minimize dependency on IT and allows non-technical users to design, run and modify Workflows with drag-and-drop simplicity.

A wide variety of workflow management solutions have been built with Comindware Tracker across all industries, departments, and workflow scenarios and brought transparency and accountability in businesses.

Key benefits of Comindware Workflow Software:

  • Quick workflow setup with no IT resource required
  • On-the-fly changes to workflows, forms, and data
  • Easy implementation thanks to the Outlook-style interface
  • Unified Document and Data Management
  • Advanced analytics and reporting for effective Workflow Management
  • Cloud, on-premises and hybrid deployment

The Workflow Management system enables non-code addition and modification of workflows with no interruption to ongoing activities. It ensures quick-win implementation and reduces expenses.


Comindware

ServiceNow is the fastest-growing enterprise cloud software company in the world above $1 billion (2018 revenue was $2.6 billion, up 36% year over year). We deliver digital workflows that create great experiences and unlock productivity to approximately 5,400 enterprise customers worldwide, including almost 75% of the Fortune 500.

ServiceNow
 

Sample Customers

Anthem, Hertz, Aetna, CVS Pharmacy, Covidien, Quicken Loans, Associated British Ports, United Card Services
experian, BEACHBODY, HealthPartners, Banosoft
Buyer's Guide
Comindware Tracker vs. ServiceNow Orchestration
July 2025
Free Report: Comindware Tracker vs. ServiceNow Orchestration
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