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Mimecast Incydr vs Trellix Endpoint Security Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Mimecast Incydr improved cost efficiency, ensured data recovery, enhanced security, reduced downtime, and provided significant financial and administrative savings.
Sentiment score
8.0
Trellix Endpoint Security offers valuable ROI by reducing threats and costs, with high satisfaction despite some false positives.
We have observed tremendous return on investment after implementing Trellix Endpoint Security as it is a more cost-effective solution compared to other products.
There are two parts: one is the encryption which is standard and no AI is needed, but the data protection part could benefit from AI to detect new types of data and protect it.
Clients appreciate the solution’s customization capabilities and ongoing product improvements.
 

Customer Service

Sentiment score
8.8
Mimecast Incydr's customer service excels in prompt, knowledgeable support, offering efficient issue resolution and valuable online resources.
Sentiment score
6.9
Trellix Endpoint Security Platform support is generally praised, though some users note response time inconsistencies and platform-specific service gaps.
I would rate their customer service nine out of ten.
The response time is a notable issue.
I rate the support from Trellix a perfect ten.
 

Scalability Issues

Sentiment score
7.9
Mimecast Incydr seamlessly scales from small to large deployments, supporting expansion with efficient licensing and storage management.
Sentiment score
7.8
Trellix Endpoint Security efficiently scales across diverse environments, handling thousands of endpoints with seamless expansion and robust performance.
I would rate the scalability of the solution as a six out of ten, indicating some challenges due to downtime requirements.
Trellix Endpoint Security is scalable.
 

Stability Issues

Sentiment score
7.8
Mimecast Incydr is reliable and stable, with minor issues swiftly resolved, offering robust performance and minimal service disruptions.
Sentiment score
8.2
Trellix Endpoint Security Platform is stable, reliable, and handles high loads well, though some performance issues are acknowledged.
I would rate the stability of Trellix Endpoint Security as near perfect, close to ten out of ten.
I would rate its stability as nine out of ten.
I think it's stable enough; earlier it had glitches, but now it's stable enough.
 

Room For Improvement

Mimecast Incydr needs better usability, integration, reporting, legal hold, Safari support, and admin features to enhance user experience.
Users seek performance, UI, integration improvements in Trellix Endpoint Security, along with faster updates and better support.
It doesn't support Microsoft Windows Hello authentication.
It would also help if detection specifics were identified more quickly and the problem-solving process accelerated, especially to meet larger clients' expectations.
The product does not seem to be cloud-native.
 

Setup Cost

Mimecast Incydr offers competitive, transparent pricing with negotiable discounts, praised flexibility, and valued support, though complex licensing challenges smaller businesses.
Trellix Endpoint Security is competitively priced, offering flexible licensing and value, though renewal costs might increase over time.
Trellix Endpoint Security is cost-effective and provides excellent value for money.
The license costs are very reasonable, around 1,000 to 1,200 rupees per year.
 

Valuable Features

Mimecast Incydr provides seamless, secure data protection with versatile features and robust customer support, enhancing user trust and efficiency.
Trellix Endpoint Security provides advanced threat protection, ease of use, and customizable policies for effective ransomware and malware defense.
Trellix Endpoint Security is a proven, robust, and cost-effective solution that protects the organization from different types of ransomware and attacks.
The detection capability of Trellix Endpoint Security is higher than traditional antivirus solutions.
Including options like Application Control (formerly Solidcore), integrated monitoring, change control, DLP, and advanced threat protection, the solution offers comprehensive security.
 

Categories and Ranking

Mimecast Incydr
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
78
Ranking in other categories
Data Loss Prevention (DLP) (25th)
Trellix Endpoint Security P...
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
158
Ranking in other categories
Endpoint Protection Platform (EPP) (9th), Endpoint Detection and Response (EDR) (10th), Extended Detection and Response (XDR) (10th)
 

Mindshare comparison

Mimecast Incydr and Trellix Endpoint Security Platform aren’t in the same category and serve different purposes. Mimecast Incydr is designed for Data Loss Prevention (DLP) and holds a mindshare of 1.7%, up 1.5% compared to last year.
Trellix Endpoint Security Platform, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 3.8% mindshare, down 4.2% since last year.
Data Loss Prevention (DLP)
Endpoint Protection Platform (EPP)
 

Featured Reviews

Chuck_Mackey - PeerSpot reviewer
Provides comprehensive visibility and protection, helps in identifying the gaps in security, and comes with excellent onboarding support
In a couple of instances, we had a little bit of trouble in getting it distributed throughout the organization. We ultimately managed to do it, but they talk about it being a pretty simple process, and it became a little laborious. It would just turn away. The agents were not being distributed. It was just churning and churning and churning. When we were looking for specific categories of data, it was getting bogged down, but that was not even so much Code42, although some of it was their issue. It really has to do with the overall infrastructure and what the organization is prepared to do. If the infrastructure or the networking is a little hinky or you don't have a really finely tuned network infrastructure environment and your patches aren't up to date on your servers and your endpoints, it could get a little sticky. Other than that, it was okay. We really didn't have much problem beyond that. It took a couple of days to sort that out, but it was no big deal.
Abdullah Al Hadi - PeerSpot reviewer
Customization capabilities allow clients to autonomously deploy policies
There are a few areas where Trellix Endpoint Security ( /categories/endpoint-protection-platform-epp ) can improve. Firstly, the high CPU utilization when agents are installed can negatively impact client systems. Another issue is with end-users outside the network, where the agent handler sometimes fails to deploy the product properly. Improvements are needed in forensic analytics to detect specific vulnerabilities. It would also help if detection specifics were identified more quickly and the problem-solving process accelerated, especially to meet larger clients' expectations.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
10%
Financial Services Firm
7%
University
6%
Educational Organization
27%
Government
11%
Manufacturing Company
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your primary use case for Code42 Incydr?
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What do you like most about McAfee Endpoint Security?
It provides a robust defense against cybersecurity threats while offering user-friendly features like notifications and approval prompts.
 

Also Known As

Code42 Next-Gen DLP, Code42 Next-Gen Data Loss Protection, Code42 Forensic File Search, Code42 Backup + Restore
McAfee Endpoint Security, McAfee Endpoint Protection, Intel Security Total Protection for Endpoint, McAfee Complete Endpoint Protection, Trellix Endpoint Security (ENS)
 

Overview

 

Sample Customers

Adobe, Okta, Samsung, Taylormade, Boston University, Lending Club, North Highland, Stanford University, Ping Identity, Qualcomm, Pandora.
inHouseIT, Seagate Technology
Find out what your peers are saying about Microsoft, Zscaler, Broadcom and others in Data Loss Prevention (DLP). Updated: June 2025.
857,162 professionals have used our research since 2012.