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CMW Tracker vs iGrafx Process360 Live Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CMW Tracker
Ranking in Business Process Management (BPM)
42nd
Average Rating
9.6
Reviews Sentiment
7.8
Number of Reviews
15
Ranking in other categories
Process Automation (42nd)
iGrafx Process360 Live Plat...
Ranking in Business Process Management (BPM)
24th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Business Process Design (18th), Process Mining (9th)
 

Mindshare comparison

As of October 2025, in the Business Process Management (BPM) category, the mindshare of CMW Tracker is 0.4%, up from 0.2% compared to the previous year. The mindshare of iGrafx Process360 Live Platform is 1.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
iGrafx Process360 Live Platform1.0%
CMW Tracker0.4%
Other98.6%
Business Process Management (BPM)
 

Featured Reviews

Excellent task manager software - supports both management and workflow
Excellent task manager software - supports both management and workflow. Time tracking is available and much used in our firm. Integration with Microsoft Outlook is also a great feature, along with the ability to access from mobile. Being able to use Comindware Tracker for common processes or standalone tasks for crucial in our decision to test the software. The software is flexible and computer-novice friendly, making training required minimal and efficient to implement.
Ganesh-Iyer - PeerSpot reviewer
Helps simplify processes of a business
One of the more important updates that have happened lately in the tool is related to the tool's ability to process data mining. What I mean by data mining is that now you have the ability to take the timestamp of the data from the ERP or transactional data, create your process maps, and then try to see how much compliance is actually happening within your processes. The aforementioned area is one capability that has been added to the tool over the last few years. You can now tell with the tool how much of your process is actually following the required path where everything is approved and where it goes for exception handling, how many transactions are going, what type of transactions really get into exceptions, and then take care of the management and make improvements. One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities. The ability to get into customer template requirements and then create different reports from the data they have is one area which can be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Low code development."
"This software makes it so easy and enjoyable to work with the team. Any user can learn and start using the application quickly."
"The clean interface, prioritization, and private task lists aren't present in other solutions."
"Customize workflow processes visually and interactively."
"This solution can be useful for tracking the different stages of projects and the people working on them."
"​It was easy to set up my team with access credentials to their files.​"
"The most valuable feature is that any non-technical personnel can easily work on the solution, redefining processes and creating drag and drop workflows according to the department or cross-department needs."
"The feature I have found most valuable is the easy synchronization with other tools."
"The solution is very stable."
"The solution's most beneficial feature is the 360 approach, where documentation, process mining, simulation, and automation capabilities are in one solution."
"Simulation is most valuable."
"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."
"The solution's technical support is of good quality since they offer fast and seamless services."
"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."
"Provides a valuable BPMN feature."
"Finding the right symbol and creating links, horizontal and vertical are the features I use."
 

Cons

"It would be wonderful to have newer version releases more frequently, but it is quite a minor con."
"We are using the backdated version of this software. That is why we lack of some features. I hope when we update the version, then all the problems will be solved."
"If your organization has only a few team members then this tool is not suitable."
"I am expecting new updates to improve the software."
"The UX/UI could be reviewed and revamped to meet new the criteria of Digitalization and Innovation."
"This solution lacks API integration with some popular websites."
"I would like them to offer a one-time payment plan that one can choose."
"The OpenAPI is good, but it is not enough. It lacks out-of-box integrations with popular web services."
"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."
"It can be more user-friendly."
"With iGrafx, the implementation and the licensing were pretty complex."
"The price could be more competitive."
"It would be nice to have a Spanish user interface available to us."
"One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities."
"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."
"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."
 

Pricing and Cost Advice

"Setup cost is reasonable and average on the market. They offer simple licensing and price per user."
"Price per user works for me when they do not count my clients, which fill forms."
"Great value for the money."
"The price is so reasonable."
"The pricing and licensing is as per market standards, except that the process of extending licenses is also easy."
"This solution has a very lost cost."
"I benefit from this software by getting a variety of reporting options and features for a relatively low cost"
"I have heard that the solution's pricing is very competitive."
"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"My company is trying to replace iGrafx because the license is a little bit expensive."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
14%
Computer Software Company
10%
Manufacturing Company
8%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise3
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise7
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
What is your primary use case for iGrafx?
The solution is used for the documentation and visualization of the main processes. The customers have hundreds or thousands of processes, but they start with the top 20 processes. The next step is...
 

Also Known As

Comindware Tracker
No data available
 

Overview

 

Sample Customers

Anthem, Hertz, Aetna, CVS Pharmacy, Covidien, Quicken Loans, Associated British Ports, United Card Services
Multinational Bank
Find out what your peers are saying about CMW Tracker vs. iGrafx Process360 Live Platform and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.