No more typing reviews! Try our Samantha, our new voice AI agent.

CMW Tracker vs iGrafx Process360 Live Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CMW Tracker
Ranking in Business Process Management (BPM)
32nd
Average Rating
9.6
Reviews Sentiment
7.8
Number of Reviews
15
Ranking in other categories
Process Automation (34th)
iGrafx Process360 Live Plat...
Ranking in Business Process Management (BPM)
20th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Business Process Design (16th), Process Mining (9th)
 

Mindshare comparison

As of May 2026, in the Business Process Management (BPM) category, the mindshare of CMW Tracker is 1.4%, up from 0.1% compared to the previous year. The mindshare of iGrafx Process360 Live Platform is 1.2%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
iGrafx Process360 Live Platform1.2%
CMW Tracker1.4%
Other97.4%
Business Process Management (BPM)
 

Featured Reviews

Excellent task manager software - supports both management and workflow
Excellent task manager software - supports both management and workflow. Time tracking is available and much used in our firm. Integration with Microsoft Outlook is also a great feature, along with the ability to access from mobile. Being able to use Comindware Tracker for common processes or standalone tasks for crucial in our decision to test the software. The software is flexible and computer-novice friendly, making training required minimal and efficient to implement.
MR
Solution Consultant at a healthcare company with 51-200 employees
Provides documentation, process mining, simulation, and automation capabilities
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"​It was easy to set up my team with access credentials to their files.​"
"Comindware is great for workflow management; it's user-friendly and trustworthy, and you don't need technical skills to develop, maintain, and update workflows using the intuitive web-based visual workflow builder."
"The feature I have found most valuable is the easy synchronization with other tools."
"Comindware Tracker features a clear layout with a clean, professional interface that people can use with ease."
"Comindware Tracker took us from a blind email to fully-transparent automated workflow with travel management and reporting, and improved efficiency, as well as making continuous workflow improvement possible."
"The clean interface, prioritization, and private task lists aren't present in other solutions."
"It is perhaps the most user-friendly web forms automation software. At least, I did not find anything better while testing several others similar to it."
"Overall, this is an excellent workflow management tool."
"If you need software to help you easily design processes, make simulations, build value stream mappings, which has some LEAN features, and DMAIC support, I strongly encourage you to go forward and buy iGrafx."
"The solution is very stable."
"This product fulfills ninety percent of our needs, and we're happy as users of it."
"Simulation is most valuable."
"The IDEF0 add-on solution truly integrates all the process maps through intelligent arrow name management."
"We think iGrafx is well-priced, affordable; you don’t need a lot of license seats, and it has a good, free, downloadable iGrafx Viewer (akin to Adobe Reader)."
"We found the technical support to be helpful."
"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."
 

Cons

"It would be wonderful to have newer version releases more frequently, but it is quite a minor con."
"Figuring out how to integrate defined teams or groups into this system is difficult, and there are no contextual menus."
"The OpenAPI is good, but it is not enough. It lacks out-of-box integrations with popular web services."
"The initial setup can be quite slow and finicky."
"We are using the backdated version of this software. That is why we lack of some features."
"There are not very many report templates, and if there were more, it would really help."
"The UX/UI could be reviewed and revamped to meet new the criteria of Digitalization and Innovation."
"This solution lacks API integration with some popular websites."
"Visio is more user-friendly."
"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."
"The price could be more competitive."
"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."
"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."
"It would be nice to have a Spanish user interface available to us."
"With iGrafx, the implementation and the licensing were pretty complex."
"They can reduce the cost of the product and make it easily accessible for consultants."
 

Pricing and Cost Advice

"The pricing and licensing is as per market standards, except that the process of extending licenses is also easy."
"Great value for the money."
"Price per user works for me when they do not count my clients, which fill forms."
"The price is so reasonable."
"This solution has a very lost cost."
"I benefit from this software by getting a variety of reporting options and features for a relatively low cost"
"Setup cost is reasonable and average on the market. They offer simple licensing and price per user."
"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"My company is trying to replace iGrafx because the license is a little bit expensive."
"I have heard that the solution's pricing is very competitive."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
report
Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.
894,738 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
26%
Outsourcing Company
10%
Comms Service Provider
9%
Financial Services Firm
9%
Financial Services Firm
13%
Construction Company
9%
Healthcare Company
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise3
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise7
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
What is your primary use case for iGrafx?
The solution is used for the documentation and visualization of the main processes. The customers have hundreds or thousands of processes, but they start with the top 20 processes. The next step is...
 

Also Known As

Comindware Tracker
No data available
 

Overview

 

Sample Customers

Anthem, Hertz, Aetna, CVS Pharmacy, Covidien, Quicken Loans, Associated British Ports, United Card Services
Multinational Bank
Find out what your peers are saying about CMW Tracker vs. iGrafx Process360 Live Platform and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.