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CloudConnexa vs JumpCloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in ZTNA as a Service
6th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
24
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (6th), Secure Access Service Edge (SASE) (7th)
CloudConnexa
Ranking in ZTNA as a Service
18th
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
Enterprise Infrastructure VPN (17th)
JumpCloud
Ranking in ZTNA as a Service
11th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
25
Ranking in other categories
Single Sign-On (SSO) (11th), Identity Management (IM) (11th), Enterprise Password Managers (11th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (11th), Active Directory Bridge (2nd), Cyber Asset Attack Surface Management (CAASM) (5th)
 

Mindshare comparison

As of October 2026, in the ZTNA as a Service category, the mindshare of iboss is 3.5%, up from 2.4% compared to the previous year. The mindshare of CloudConnexa is 2.0%, up from 1.0% compared to the previous year. The mindshare of JumpCloud is 2.3%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ZTNA as a Service Mindshare Distribution
ProductMindshare (%)
iboss3.5%
JumpCloud2.3%
CloudConnexa2.0%
Other92.2%
ZTNA as a Service
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
BS
Infrastructure Team Lead at Scalecomputing
Remote work has become simpler and cost-saving but reliability still needs consistent improvement
CloudConnexa can be improved, particularly because they have many features, but they do have stability issues. I see many times where the stability is not good, and I have seen a few outages with a huge ETA for those outages. It takes a while for them to give a proper ETA, and they often come up with workarounds that I need to run for a long time to address stability. For the log stream, they have a facility to forward logs, but they do not have a good dashboard to filter those logs in their dashboard itself, which for troubleshooting often contains meaningless information. The support is good, and they respond immediately, but the stability issues and the engineering work need to be improved. Stability and logging are the main areas that need improvement.
Arun Jose - PeerSpot reviewer
System Administrator at Mensa Brands
Unified directory and device management has streamlined remote workforce security and onboarding
JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for larger organizations, and better guided onboarding could be helpful. Additionally, while its reporting and integrations are strong, more granular and customizable metrics and real-time alerts would be beneficial for advanced use cases. From my team's perspective, there is often a desire for even more intuitive administrative controls, particularly when managing complex policy sets. Enhanced integrations with specific industry-specific applications could provide even greater efficiency. It is about refining the user experience and expanding compatibility. Another area for potential enhancement could be customer support and resources. While generally good, faster response times and more comprehensive or specialized documentation could further improve the user experience, especially during complex deployments.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."
"The console is cloud-based, which is something I really appreciate."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"Its initial setup was straightforward."
"This product is solid, fairly easy to use, and reliable."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"The security aspect of the solution, particularly the malware behind it, is excellent."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"CloudConnexa has positively impacted my organization by providing greater security while accessing sensitive files and enabling a hybrid work culture for our teams so that they can connect and work from their homes while accessing the office."
"My experience with pricing, setup cost, and licensing is very positive. The pricing is straightforward; it is the most affordable solution available."
"JumpCloud has given us a much more secure environment, and as we move toward a SOC 2 Type 2, having JumpCloud in place made it very easy to gather the evidence we needed to prove that we were doing what we should be doing."
"JumpCloud has allowed our organization to go completely serverless so that there is no need to be linked to a server in the office."
"A key positive impact JumpCloud has on my organization is significant time savings, and by centralizing user and device management, IT teams can reduce the time spent on manual tasks, potentially freeing up 20 to 30 percent of their time."
"The UI is intuitively easy to use. It is easy to set up a user. I have found the group management to be pretty simple. You can group users, then assign them to groups of systems, and that relationship allows us to ease the management burden."
"Jumpcloud has benefited our organization by showing us we don't have to have a Microsoft environment."
"The good thing about JumpCloud is having something where in a single tool, I can manage everything: users, groups, their permissions, their different applications, integrations, and the devices."
"Scalability-wise, I rate the solution a ten out of ten."
"The usual authentication and authorization, which were all controlled into one portal, are very convenient."
 

Cons

"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."
"The problem our organization had is that iboss failed for the Mac devices; it is not able to give a successful agent for the Mac agents, and that is where in 2025 we had to migrate to the Palo Alto-based platform."
"The easiest device I have set up was the Barracuda line of products."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"The endpoint-type solution is an area that needs some improvement."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"The reason I chose an eight out of ten is that although updates are available, it does not show to auto-update, and I feel that a sensitive application such as this should always be updated to the latest version."
"CloudConnexa can be improved, particularly because they have many features, but they do have stability issues."
"The sync speed between the JumpCloud instance and the agent could be improved."
"The querying for users in Jumpcloud could be improved, it is sometimes difficult to use. When you're trying to query a user and you spell out their name, you don't receive that person. Sometimes you receive a list of people with the same first name or last name. This could be better."
"I think the reporting in JumpCloud could be improved as it takes a while to pull the exact data you need sometimes."
"The capability to get alerts would be great when CPU or RAM is high on an endpoint, or when a disk is failing. It would be great to get an alert rather than having to go looking for it."
"JumpCloud can be improved in several areas."
"I would like AWS to integrate more cloud platforms with JumpCloud, such as Alibaba or Oracle."
"It could dip into CI/CD tooling as well. That would be a very interesting part to see."
"Support is not good enough."
 

Pricing and Cost Advice

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is expensive compared to one of its competitors."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is probably in line with other solutions, but I do not deal with the financial side."
"The overall pricing for iboss is very competitive and transparent."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
Information not available
"The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."
"The solution is pretty expensive."
"The pricing is all on the JumpCloud website. It's not hidden, you don't have to go through a show me a quote type procedure. The pricing is straightforward to understand."
"JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."
"JumpCloud's monthly license costs around $25 for the complete solution."
"I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive."
"The cost was around $5 per user per month."
"Licensing cost can be anywhere between $2 and $18 a month depending on what you want to do."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
8%
Construction Company
7%
Insurance Company
31%
Comms Service Provider
17%
Marketing Services Firm
12%
Manufacturing Company
7%
Comms Service Provider
18%
Construction Company
10%
Computer Software Company
9%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise7
Large Enterprise11
No data available
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise4
 

Questions from the Community

What needs improvement with iboss?
I think iboss could be improved by making reporting and dashboard customization more flexible, and simplifying troubl...
What is your primary use case for iboss?
I use iboss as a cloud-based secure web gateway to provide secure internet access, web filtering, and protect remote ...
What is your experience regarding pricing and costs for iboss?
My experience with iboss's pricing structure, setup cost, and licensing model has been positive, straightforward, and...
What is your experience regarding pricing and costs for CloudConnexa?
My experience with pricing, setup cost, and licensing is very positive. The pricing is straightforward; it is the mos...
What needs improvement with CloudConnexa?
I think CloudConnexa is a pretty good app overall, and I do not feel any issues with it as it is. However, I would lo...
What is your primary use case for CloudConnexa?
My main use case for CloudConnexa is for VPN and network authentication to our office while using the OpenVPN app, an...
What is your experience regarding pricing and costs for JumpCloud?
My experience with pricing, setup cost, and licensing for JumpCloud has been positive; we got a good deal for the set...
What needs improvement with JumpCloud?
The sync speed between the JumpCloud instance and the agent could be improved. The remote support feature is doing ad...
What is your primary use case for JumpCloud?
JumpCloud's remote support feature and SSO capabilities are excellent, particularly the one-click access to everythin...
 

Also Known As

iBoss Cloud Platform
No data available
Resmo
 

Overview

 

Sample Customers

Trusted by global enterprises and government agencies.
Information Not Available
Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare
Find out what your peers are saying about CloudConnexa vs. JumpCloud and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.