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CloudAware vs Darktrace comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.3
Qualys TotalCloud enhances efficiency, reduces costs by 30-40%, and increases ROI by 10-20%, significantly saving time and resources.
Sentiment score
7.5
CloudAware boosts ROI by cutting costs, enhancing IT management, and improving client satisfaction with real-time solutions.
Sentiment score
6.3
Darktrace users experience substantial returns through threat prevention and reduced downtime, despite deployment challenges and difficulty measuring returns.
It has saved about 90% of our time.
Senior Consultant at a consultancy with 10,001+ employees
TotalCloud has generated overall savings of 30 to 40 percent across various departments.
Security Manager at a consultancy with 10,001+ employees
CallStream helps us integrate and automate tasks.
Senior Security Consultant at CyberNxt Solutions LLP
The real-time database management for risk management has improved, with twenty-four-seven customer care resolving incidents within twenty-four hours, making my clients very happy.
Senior Manager at Agriculture Skill Council of India
This vertical has been operational for two years and helps us reduce IT issues by leveraging predictive analytics to proactively address potential threats.
Project Manager at AGRICULTURE SKILL COUNCIL OF INDIA (ASCI)
We have seen a significant return on investment with CloudAware, saving around four crores in two years due to reduced manpower needs from effective multi-cloud management and consolidating our security measures.
DGM, Content Vertical at Agriculture Skill Council of India
Other NDR solutions provide virtual appliances that can be deployed on virtualization servers to get up and running quickly.
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
Using this solution provides financial benefits by securing from server attacks, which offers indirect savings.
Systems Specialist/ Administrator at ALFA International Company Limited.
 

Customer Service

Sentiment score
7.0
Qualys TotalCloud's customer support is praised for expertise and responsiveness but occasionally faces response delays and inefficiencies.
Sentiment score
8.6
CloudAware offers responsive 24/7 live chat, but users suggest enhancing weekend phone support despite professional service.
Sentiment score
7.6
Darktrace's customer service is praised for responsiveness and efficiency, though some suggest improvements for complex issues.
They are helpful, respond to my queries, and can answer any question.
Developer at a consultancy with 10,001+ employees
Qualys's tech support is highly responsive, providing multiple ways to interact with them.
Service Manager, Security Operations at CDA IT SOLUTIONS
Qualys' customer service provides quality answers, but the response time is long, even though it is within the SLA.
Works at a consultancy with 10,001+ employees
Whenever I have interacted with them, I got the required response from them.
Associate Vice President at Hitachi Systems India Private Limited
Our feedback has been answered quickly in a professional manner without pressure to commit.
Senior Manager at Agriculture Skill Council of India
I request them to extend it to 24/7 to enhance ticket resolution speed.
Project Manager at AGRICULTURE SKILL COUNCIL OF INDIA (ASCI)
The technical support from Darktrace is of high quality.
Network & Security Section Head/Digital Transformation at a government with 201-500 employees
Darktrace provides excellent technical support with a monthly meeting to review platform incidents, ensuring the system functions as expected.
Head of Technology Operations at Pobl Group
The challenge lies in waiting for a response after logging a ticket.
Group Cybersecurity Administrator at Tharisa
 

Scalability Issues

Sentiment score
7.5
Qualys TotalCloud excels in scalability but may need skilled management, adaptable for varying environments and large-scale deployments.
Sentiment score
7.3
CloudAware excels in scalability and adaptability, efficiently managing assets, cloud environments, compliance, and budgets with seamless AWS integration.
Sentiment score
7.6
Darktrace is praised for its scalability, supporting diverse user bases and integrating well with existing infrastructures.
We started our organization about nine months back. We started with about 30 users, and we now have more than 100 users.
CIO at a venture capital & private equity firm with 11-50 employees
Our organization currently uses it to manage over 1200 web applications.
Analyst, Information Security at Infosys
It is absolutely scalable, and I would rate its scalability as nine out of ten.
retired at a consultancy with 10,001+ employees
The scalability as a centralized hub provides access to pre-built compliance standards, simplifying resource monitoring across multiple cloud providers.
Senior Infrastructure Engineer at Publicis Sapient
CloudAware scales well for us, and we have expanded from monitoring a few workloads to a large multi-cloud environment without any issues.
Cloud Engineer at TO THE NEW Digital
CloudAware's scalability meets our organization's growth and changing needs.
Project Manager at AGRICULTURE SKILL COUNCIL OF INDIA (ASCI)
Darktrace has high scalability, and I would rate it a nine out of ten.
Network & Security Section Head/Digital Transformation at a government with 201-500 employees
Since it's cloud-based, it expands easily.
Head of Technology Operations at Pobl Group
There is still a gap in terms of storage, and we are trying to figure out how to increase that capacity for regulated environments, which require data retention for 5 to 6 years.
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
 

Stability Issues

Sentiment score
8.3
Qualys TotalCloud is praised for stability, boasting 99.9% uptime with minimal downtime and quickly resolved minor bugs.
Sentiment score
8.7
CloudAware is stable, reliable, supporting multi-cloud integrations, impressive uptime, seamless APIs, compliance monitoring, and cost management.
Sentiment score
8.5
Darktrace is highly rated for stability and reliability, with effective monitoring and an intuitive interface despite occasional traffic impacts.
Overall, the support provided has been excellent.
Analyst, Information Security at Infosys
It is a stable solution, which is why we chose it.
CIO at a venture capital & private equity firm with 11-50 employees
Continuous monitoring is crucial to ensure system stability and avoid vulnerabilities or threats.
Developer at a consultancy with 10,001+ employees
We have not faced any issues, as it is equipped to manage eighty to one hundred types of multi-cloud environments simultaneously without reporting outages in day-to-day operations.
Deputy General Manager at Agriculture Skill Council of India (ASCI)
CloudAware has been stable in our experience, and we have not had major outages or interruptions;
Cloud Engineer at TO THE NEW Digital
CloudAware is absolutely stable and reliable, allowing us to integrate multiple systems quickly with less downtime compared to before.
Project Manager at AGRICULTURE SKILL COUNCIL OF INDIA (ASCI)
The stability of Darktrace is excellent, rated ten out of ten.
Head of Technology Operations at Pobl Group
The appliance itself has never let me down.
Group Cybersecurity Administrator at Tharisa
For stability, I would rate Darktrace an eight out of ten.
Security Analyst at a healthcare company with 10,001+ employees
 

Room For Improvement

Users recommend enhancing compliance, UI, integration, and reporting, improving security features, and optimizing pricing and navigation for Qualys TotalCloud.
Users seek better cloud updates, expanded reports, enhanced onboarding, more workshops, AI, improved support, and competitive pricing.
Darktrace needs improved integration, automation, usability, pricing, support, and clarity, plus better endpoint protection and third-party tool integration.
Ideally, the scanner should automatically detect and scan all subdomains, even if not explicitly defined, ensuring comprehensive vulnerability assessment.
Analyst, Information Security at Infosys
Ideally, updates should be more immediate, enabling quicker implementation of solutions.
Project Lead at Persistent Systems
Our goal is to integrate all these functions into Qualys, creating a single dashboard for comprehensive security monitoring and management.
Senior Information Security Engineer at a consultancy with 10,001+ employees
Approximately seventy percent of organizations are focused on threat management across their cloud servers, a space where CloudAware excels, and additional customization would enhance overall security while increasing CloudAware's revenue.
Senior Manager at Agriculture Skill Council of India
CloudAware should enhance their customer support by adding an FAQ and knowledge base section to address commonly asked queries.
DGM, Content Vertical at Agriculture Skill Council of India
I need some cost optimization solution for a workload running in AWS.
Associate Vice President at Hitachi Systems India Private Limited
There is no dedicated salesperson in Egypt, and having one would help to improve focus on this market.
Solution Architect at a tech services company with 51-200 employees
They say they can integrate with most firewalls, but when we did an integration with Meraki MX firewalls, that integration didn't work and still doesn't work to this day.
Security Analyst at a healthcare company with 10,001+ employees
We need Darktrace on each branch to get the data out, and I suggest having some kind of a centralized product that gets data from multiple sources to aggregate and provide the data.
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
 

Setup Cost

Qualys TotalCloud is costly but offers value and integration, ideal for enterprises despite higher pricing.
CloudAware's setup and licensing costs are reasonable, with straightforward renewals and manageable monthly user fees enhancing onboarding experiences.
Darktrace is costly yet valued for advanced features, offering flexible module selection with negotiable discounts and yearly contracts.
Qualys TotalCloud's pricing is currently acceptable, it is becoming increasingly expensive.
Senior Manager at a financial services firm with 10,001+ employees
Pricing is managed by our finance team; however, Qualys TotalCloud offers cost-effective licensing flexibility.
IT Manager at a consultancy with 10,001+ employees
Qualys TotalCloud is expensive, but it offers a premier solution with no headaches.
Vice President at Inspira Enterprise
The pricing was fair given the feature set.
Cloud Engineer at TO THE NEW Digital
Our initial licensing was smooth, costing approximately $1,000 for basic setup.
Project Manager at AGRICULTURE SKILL COUNCIL OF INDIA (ASCI)
The setup cost was initially about $5,000.
DGM, Content Vertical at Agriculture Skill Council of India
The product is considered expensive compared to others.
Solution Architect at a tech services company with 51-200 employees
The pricing is costly in USD, and they charge based on device counts.
Group Cybersecurity Administrator at Tharisa
The licensing cost is approximately eight dollars a year.
Security Information & Incident Analyst at a financial services firm with 1,001-5,000 employees
 

Valuable Features

Qualys TotalCloud enhances risk management with misconfiguration detection, TruRisk integration, continuous monitoring, automation, and seamless integration for IaaS and SaaS.
CloudAware provides visibility, reduces costs, enhances security, and improves efficiency through automation and multi-cloud integration with customizable dashboards.
Darktrace offers AI-driven threat detection, real-time monitoring, and autonomous response with scalability and ease of integration for enhanced security.
This view of risk helps reduce the work we would have to do to combine multiple sources to prioritize risk.
Works at a consultancy with 10,001+ employees
It will help cybersecurity professionals monitor the cloud and find vulnerabilities.
Developer at a consultancy with 10,001+ employees
We are enjoying the new feature, FlexScan, which is valuable for Internet-facing VMs.
Senior Consultant at a consultancy with 10,001+ employees
We have workload running in Kubernetes, Docker, EC2, RDS. I need a single platform that will monitor all these services which are being running in the cloud platform.
Associate Vice President at Hitachi Systems India Private Limited
CloudAware's best feature is that it is very easy to integrate with other Oracle Cloud or Google Cloud servers.
Senior Manager at Agriculture Skill Council of India
CloudAware has positively impacted us by reducing costs by 10 to 15% and improving compliance reporting speed, saving several hours per audit.
Cloud Engineer at TO THE NEW Digital
It is capable of responding to lateral movement and ransomware deployment within environments where there is data exfiltration.
Group Cybersecurity Administrator at Tharisa
I do not need to manually process incidents as Darktrace provides an incident summary, potential detection paths, and other details, all exportable with just a click.
Security Information & Incident Analyst at a financial services firm with 1,001-5,000 employees
If I am in a data center where I don't have layer two, it becomes an issue because the autonomous response is reliant on sending spoofed TCP resets to my core switch to block traffic, which is a major issue.
Security Analyst at a healthcare company with 10,001+ employees
 

Categories and Ranking

Qualys TotalCloud
Sponsored
Ranking in Cloud Security Posture Management (CSPM)
8th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
43
Ranking in other categories
Vulnerability Management (11th), Container Security (12th), Cloud Workload Protection Platforms (CWPP) (8th), SaaS Security Posture Management (SSPM) (2nd), Cloud-Native Application Protection Platforms (CNAPP) (7th)
CloudAware
Ranking in Cloud Security Posture Management (CSPM)
22nd
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
7
Ranking in other categories
Cloud Management (22nd)
Darktrace
Ranking in Cloud Security Posture Management (CSPM)
11th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
84
Ranking in other categories
Email Security (10th), Intrusion Detection and Prevention Software (IDPS) (2nd), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (7th), Cloud-Native Application Protection Platforms (CNAPP) (10th), Attack Surface Management (ASM) (4th), AI-Powered Cybersecurity Platforms (5th), AI Observability (7th)
 

Mindshare comparison

As of August 2026, in the Cloud Security Posture Management (CSPM) category, the mindshare of Qualys TotalCloud is 1.9%, up from 1.3% compared to the previous year. The mindshare of CloudAware is 0.5%, up from 0.1% compared to the previous year. The mindshare of Darktrace is 2.6%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Security Posture Management (CSPM) Mindshare Distribution
ProductMindshare (%)
Qualys TotalCloud1.9%
Darktrace2.6%
CloudAware0.5%
Other95.0%
Cloud Security Posture Management (CSPM)
 

Featured Reviews

RO
IT Security Expert at Alior Bank S.A.
Unified risk scoring has improved our cloud visibility and simplifies remediation priorities
Qualys TotalCloud provides unified vulnerability and threat assessment across both IAS and SaaS. This solution provides a single prioritized view of risk, which helps reduce the work I would have to do. We are no longer based on CVSS; we are based on Qualys risk scoring, which is based on CVSS plus internal findings made by Qualys, and then assigns its own score. The TruRisk insight feature has found a small number of assets with high vulnerability scores, though I am cautious since some information is classified. Qualys TotalCloud has positively impacted our bank's performance, and we have definitely seen benefits after implementing this solution.
Dr. Vandana Tatra - PeerSpot reviewer
DGM, Content Vertical at Agriculture Skill Council of India
Unified cloud governance has transformed audits and now improves real-time cost control
The best features CloudAware offers include strong IT compliance and governance, which my team appreciates significantly due to our frequent audits. Additionally, the built-in observability has increased transparency across all management levels; everyone now accesses the same set of information promptly. We have optimized our cloud spending by approximately 40 percent in the last two years, as operating on a singular integrated platform simplifies database and asset management while reducing maintenance costs. The observability feature of CloudAware has streamlined our multi-cloud and on-premises visibility, enhancing our IT infrastructure efficiency. With around 20 to 30 people managing daily data from entry to monitoring, tasks that previously took 24 to 48 hours now occur in real-time. My senior management has access to accurate asset tracking and discovery at any moment, which has strengthened our credibility and transparency with clients. Additionally, the introduction of cloud security posture management features, including unique cloud security policies for each asset, has greatly decreased risk and improved threat response automation. We requested a centralized cloud logging reporting system that provides detailed access logs, which has been implemented and is highly valued. CloudAware has positively impacted our organization by becoming the backbone of our cloud operations. It secures our confidential data and optimizes every aspect, from policy compliance to data reporting, enabling us to manage heavy datasets effectively. Our operations have seen increased productivity, allowing us to onboard more clients and deliver multiple projects simultaneously, all while reducing cloud spending by four crores annually.
Pasan Jayarathna - PeerSpot reviewer
Network Security Engineer at Cyberwell Solution
Monitoring has improved data loss detection and now spots abnormal internal file transfers quickly
In my understanding, the best feature Darktrace offers is the identification of copying files, which acts as a DLP, and it is a main concern for companies because users sometimes copy data outside without knowing, especially those without a technical background. When I mention the DLP-like feature and file copying detection, the alerts have been very timely, as we get an alert within a couple of minutes, which is excellent. Even if some developers are working after hours and copying files, our SOC team detects this, and most of the time they call us so we can identify the users. The alerts are quite accurate and proactive.
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909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
13%
Comms Service Provider
11%
Outsourcing Company
11%
Financial Services Firm
10%
No data available
Manufacturing Company
10%
Financial Services Firm
9%
Computer Software Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise5
Large Enterprise31
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise5
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise29
 

Questions from the Community

What needs improvement with Qualys TotalCloud?
To be totally honest, I do not have any best features because I have had a bad experience using this tool, especially...
What is your primary use case for Qualys TotalCloud?
My main use case for Qualys TotalCloud is vulnerability management and exposure management. I use this tool to evalua...
What is your experience regarding pricing and costs for CloudAware?
The setup cost was initially about $5,000, followed by a monthly cost of approximately $200 to $300 per user, which i...
What needs improvement with CloudAware?
The CloudAware interface is generally easy to use; however, it can sometimes feel overwhelming for new users, includi...
What is your primary use case for CloudAware?
CloudAware is used by our team of approximately eight to ten people who simultaneously operate and work on it, fulfil...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing u...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is ...
What is your experience regarding pricing and costs for Darktrace?
Concerning pricing for the product, I would say it is somewhat expensive.
 

Also Known As

Qualys TotalCloud with FlexScan
No data available
No data available
 

Overview

 

Sample Customers

Information Not Available
Sony, AOL, Thomson Reuters, Pearson
Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Find out what your peers are saying about CloudAware vs. Darktrace and other solutions. Updated: June 2026.
909,725 professionals have used our research since 2012.