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Clearswift SECURE Email Gateway vs Symantec Messaging Gateway comparison

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Email Security
July 2022
Find out what your peers are saying about Proofpoint, Cisco, Microsoft and others in Email Security. Updated: July 2022.
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Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"There is a huge return compared to if we didn't have a gateway appliance, as far as blocking malicious emails.""Cisco Secure Email Cloud Gateway has allowed our users to be able to concentrate on the emails that they do receive. Previously, our users had to deal with nine million additional emails across the organization, which is nearly 1,000 emails per user to have to deal with a month. That's a massive amount for our staff to deal with and probably several hours of their time. We have a lot of clinical staff, being a hospital. We want to make our staff as productive as possible. By removing a lot of that spam and phishing type emails, this allows them to do their job.""It has an intuitive, clear graphical interface where you can deploy your policies and understand the overall flow. There are a lot of things that you cannot handle on the graphic interface, like message filters. For this, you need to go to a lower level where you have more power, like command line interface. So, this solution has the best of both worlds. There are not a lot of bells and whistles. It is more practical with access to most features that you can configure.""The malicious URL scanning, as well as the anti-malware features, have been really useful for us in our environment.""The filtering is definitely better at catching both spam and malicious messages, and there's a lot of extremely granular ability for setting up rules. You can do it the way you want to. The Microsoft solution tends to be pretty limited in how it allows some of that to be done.""The solution is very configurable. It has enabled us to configure some specific filters to stop emails that general configurations didn't stop. It's a powerful solution. It can analyze a lot of emails simultaneously, with no problems of capacity or system load.""Anti-Spam and Advanced Malware Protection are the most valuable features... and we also have the option to block Zero-day attacks.""I love the Advanced Malware Protection feature. It works very well... The appliance has more security such as SDF, DKIM, DMARC, and encryption."

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"The setup is pretty simple.""The solution is stable and the performance is good.""Symantec Messaging Gateway is stable and scalable. Installation is easy, and the deployment and maintenance can be done by one administrative person.""It is a solid and stable product.""I like that it's simple and easy to configure, deploy, and manage. The reporting function has all the features we're looking for, and we are fine with that.""The most valuable features of Symantec Messaging Gateway are advanced content filtering, malware, and antivirus defense.""Messaging Gateway is stable.""It has very good capabilities for managing malware."

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Cons
"The Forged Email Detection feature needs improvement, particularly with domain. The sensors are not that good and the rules sets are unclear.""We have Microsoft and we have the E5 licenses, they have more EDR responses on certain emails. That's something that Cisco ESA on the cloud doesn't have. They don't do anything about MITRE attacks. They only detect if there is a malicious email or a threat and they remove it.""I would like more functionality and how to use it for Level 2 type staff. The biggest issue is it needs to be easier to use and navigate.""I use the search all the time. Sometimes, it is hard to search for things and things are hard to find. People come to me all the time, saying, "This email didn't get through." Then, I go searching and don't find it on the first search. You have to think about alternative searches. I don't know if there is an easier way that they could help to find things. I don't know how they could simplify it, because now everybody else is using the cloud and everything is coming from Office 365, or whatever. It is just not the same environment from years ago where everybody had their own server and you could search easier.""The UI is definitely one area of improvement because it doesn't match other interfaces and the navigation can be a little clunky.""The area of license renewal should be improved. We normally renew our license every year. There is a feature called smart licensing, and I switched from the legacy mode to the smart licensing mode because of what I thought smart licensing does. I thought it would make licensing renewal seamless and very swift, but ever since I've switched to smart licensing, each time I want to renew my license, it is a whole lot of headache. The process is not smooth, and I had to keep calling Cisco TAC to see how the issue can be resolved. At one point, I wanted to revert back to the legacy mode, but I can't revert. Once you switch from the legacy mode to the smart licensing mode, you can't revert. They should improve on the visibility of the smart licensing mode so that it can indeed be smart and easier to use for the license renewal every year. That is one challenge.""They can do it better with web links, with the URLs. They have a technology called Outbreak but it doesn't work as well as we would like.""The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations."

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"The biggest problem is it's an on-prem product and we're trying to get out of having equipment in data centers.""Sometimes the solution picks up false positive for viruses during scans.""Messaging Gateway's advanced malware detection could be improved.""In a later release, it would be nice if the messaging gateway supported the cluster feature.""They really need to create a good package that competes with Microsoft.""What's lacking when you compare it with Proofpoint and other threat protection solutions is that it does the basic stuff, but we need more advanced threat handling.""Symantec Messaging Gateway can improve detection because most of them are false negatives or false positives that we are trying to troubleshoot. Additionally, we are having routing problems and they are somehow connected to DNS issues.""It is a nice product but is not user friendly in terms of the graphical interface. It is poor and is not rich in terms of the human interface."

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Pricing and Cost Advice
  • "The licensing was all transferred."
  • "Compared to Cisco's on-prem service, the cost is the same, but you don't have to pay for the hardware and you don't have to maintain the system, as far as upgrades and hardware failures are concerned. It is cheaper to operate on their cloud service than it is to operate with their on-prem service."
  • "Cisco Secure Email and the support are priced well. It's not cheap, but there are other solutions that offer less and cost so much. For example, Microsoft is more expensive than Cisco."
  • "There are additional fees for adding features."
  • "At times, we feel the pricing is a bit too high, but then, there is also room for discounts. We enjoy a lot of discounts, and that is why we are still with them. There are no costs in addition to the standard licensing fees."
  • "In my previous organization, avoiding four instances of CryptoLocker within an estimated six month period is approximately $600,000 in lost time and effort. Our five year cost was about a million dollars, and the four outages that we had equated to 65 percent of that five year cost."
  • "It is a super big router that costs a few hundred thousand dollars."
  • More Cisco Secure Email Pricing and Cost Advice →

    Information Not Available
  • "It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."
  • "The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."
  • "They're a little costly compared to Microsoft."
  • More Symantec Messaging Gateway Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:It has an intuitive, clear graphical interface where you can deploy your policies and understand the overall flow. There… more »
    Top Answer:It is a super big router that costs a few hundred thousand dollars.
    Top Answer:You can consolidate on SMA if you want to spam or threats quarantined for multiple devices. It is not advisable for a… more »
    Top Answer:Compared to other similar products, this is an expensive solution.
    Top Answer:They need to improve the malware in the product. I am not satisfied with Clearswift because of the lack of customer… more »
    Top Answer:Symantec Messaging Gateway is stable and scalable. Installation is easy, and the deployment and maintenance can be… more »
    Top Answer:It is a nice product but is not user friendly in terms of the graphical interface. It is poor and is not rich in terms… more »
    Top Answer:We use it for content filtering and malware protection.
    Comparisons
    Also Known As
    Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
    Symantec.cloud, Symantec Email Security.cloud
    Learn More
    Overview

    Customers of all sizes face the same daunting challenge: email is simultaneously the most important business communication tool and the leading attack vector for security breaches. Cisco Email Security enables users to communicate securely and helps organizations combat Business Email Compromise (BEC), ransomware, advanced malware, phishing, spam, and data loss with a multilayered approach to security.

    Clearswift SECURE Email Gateway (SEG) offers cyber-attack protection and outbound data loss prevention for secure email collaboration. With its legacy in the MIMEsweeper for SMTP technology, the Clearswift SEG incorporates the latest in inbound threat protection (Sophos and/or Kaspersky AV), a multi-layer spam defence mechanism, multiple encryption options, deep content inspection control on size and types of attachments and Adaptive Redaction features.

    Symantec’s on-premises email security solution begins with Messaging Gateway which provides essential inbound and outbound messaging security including, powerful protection against the latest messaging threats including ransomware, spear phishing, and business email compromise, It catches more than
    99 percent of spam with a less than 1 in 1 million false positives, and effectively responds to new messaging threats with real-time automatic antispam and antimalware updates. Messaging Gateway combines multilayer protection technologies that effectively detect, block, and quarantine suspicious email

    Offer
    Learn more about Cisco Secure Email
    Learn more about Clearswift SECURE Email Gateway
    Learn more about Symantec Messaging Gateway
    Sample Customers
    SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
    Volusion County Schools
    Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
    Top Industries
    REVIEWERS
    Energy/Utilities Company19%
    Retailer14%
    Manufacturing Company10%
    Financial Services Firm10%
    VISITORS READING REVIEWS
    Comms Service Provider23%
    Computer Software Company22%
    Government7%
    Financial Services Firm5%
    VISITORS READING REVIEWS
    Computer Software Company28%
    Comms Service Provider17%
    Government14%
    Financial Services Firm6%
    VISITORS READING REVIEWS
    Comms Service Provider25%
    Computer Software Company23%
    Government10%
    Financial Services Firm7%
    Company Size
    REVIEWERS
    Small Business37%
    Midsize Enterprise23%
    Large Enterprise40%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise18%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise17%
    Large Enterprise66%
    REVIEWERS
    Small Business45%
    Midsize Enterprise18%
    Large Enterprise36%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise22%
    Large Enterprise59%
    Buyer's Guide
    Email Security
    July 2022
    Find out what your peers are saying about Proofpoint, Cisco, Microsoft and others in Email Security. Updated: July 2022.
    621,703 professionals have used our research since 2012.

    Clearswift SECURE Email Gateway is ranked 25th in Email Security with 1 review while Symantec Messaging Gateway is ranked 12th in Email Security with 8 reviews. Clearswift SECURE Email Gateway is rated 8.0, while Symantec Messaging Gateway is rated 8.4. The top reviewer of Clearswift SECURE Email Gateway writes "Stable, but malware needs improvement and customer support is poor". On the other hand, the top reviewer of Symantec Messaging Gateway writes "Easy to set up with good patching and reliable performance". Clearswift SECURE Email Gateway is most compared with Microsoft Exchange Online Protection, Mimecast Email Security with Targeted Threat Protection, Proofpoint Email Protection, Microsoft Defender for Office 365 and Fortinet FortiMail, whereas Symantec Messaging Gateway is most compared with Microsoft Exchange Online Protection, Microsoft Defender for Office 365, Fortinet FortiMail, Proofpoint Email Protection and Fortinet FortiMail Cloud.

    See our list of best Email Security vendors.

    We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.