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Dropbox Business - Enterprise vs ShareFile comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
Dropbox Business - Enterprise enhances collaboration and security, reducing costs and complaints, increasing satisfaction and adoption over traditional platforms.
Sentiment score
8.5
ShareFile boosted productivity, streamlined file management, improved collaboration, enhanced security, and delivered significant cost savings with measurable financial benefits.
I have seen a return on investment with reduced cost, quicker development turnaround, reduced management hassle, and improved collaboration between clients and team members.
Sr. Software Engineer at PwC
It has also increased our security in my organization, boosting file sharing security and efficiency in project development by improving how easily we can share project files.
Data Analyst at Wells Fargo
I have seen a return on investment as file sharing security has improved, enabling efficiency in project development, particularly when collaborating on a project where we share files, edit them, and work together effectively.
Software Developer at Atos
 

Customer Service

Sentiment score
3.3
Dropbox Business - Enterprise support is praised for professionalism and responsiveness, but some desire quicker response times and improvements.
Sentiment score
6.6
ShareFile's customer service is helpful and responsive but has declined recently; critical issues are promptly escalated and resolved.
They should improve their responsiveness, as users sometimes need a quick response and they can take hours to reply.
Software Developer at Atos
The customer support from Dropbox Business - Enterprise is one of the best I have encountered.
Sr. Software Engineer at PwC
Being prompt in facing any issues and responding to our queries.
Data Analyst at Wells Fargo
 

Scalability Issues

Sentiment score
7.3
Dropbox Business - Enterprise offers scalable storage, seamless data management, and reliable performance, adaptable to diverse organizational needs.
Sentiment score
7.5
ShareFile offers scalable storage solutions for SMBs to enterprises, supporting up to 20 terabytes, suitable for diverse cloud storage needs.
It grows with my organization.
Sr. Software Engineer at PwC
The scalability of Dropbox Business - Enterprise is impressive, as it can handle a huge amount of data seamlessly while maintaining fast and reliable performance.
Software Developer at Atos
Dropbox Business - Enterprise's scalability is very good, as we are able to handle and send large files and receive large files from our clients without seeing any crashes or downtime.
Data Analyst at Wells Fargo
 

Stability Issues

Sentiment score
8.2
Dropbox Business - Enterprise is praised for its stability and reliability, with minor syncing delays noted by users.
Sentiment score
8.6
ShareFile is praised for its stability, reliability, performance without bugs, easy setup, and seamless integration with Outlook.
 

Room For Improvement

Dropbox Business faces user concerns over cost, security, integration, interface complexity, sync inefficiency, pricing clarity, and support.
Users want lower costs, better security features, platform integration, improved UI, and more email service compatibility for ShareFile.
I would also appreciate the feature that allows visibility of who last modified a file, as that would be beneficial.
Software Developer at Atos
Sharing documents with other people in the same division or department and being able to work without downloading the file would be ideal.
Measurement Manager at A3E Ingenieros
For example, our company is not allowed to use Google because Google is not a secure cloud service in the estimation of our IT department.
Business Process Manager/ Educational Technologist at a educational organization with 1,001-5,000 employees
 

Setup Cost

Dropbox Business - Enterprise offers flexible pricing, with competitive rates and discounts, though some users find subscription fees high.
<p>ShareFile's pricing ranges from $16 to $125 per user/month, featuring customizable options and advanced features for various business needs.</p>
I find the pricing very competitive and affordable.
Data Analyst at Wells Fargo
My experience with pricing, setup cost, and licensing shows that the price was competitive compared to other alternatives.
Sr. Software Engineer at PwC
the price is relatively competitive compared to competitors such as Google Drive
Software Developer at Atos
 

Valuable Features

Dropbox Business - Enterprise boosts collaboration and productivity with seamless integration, secure sharing, real-time collaboration, and scalable storage.
ShareFile offers ease of use, robust security, seamless access, and reliable performance with features like multi-factor authentication and encryption.
It also features an admin console where we can easily manage users, see which user has access to which content, and how much space they are consuming.
Research Analyst at Counterpoint Research (Counterpoint Technology Market Research)
Data encryption and security protocols for the business are excellent.
Sr. Software Engineer at PwC
It is very secure and has boosted data security by eighty percent.
Data Analyst at Wells Fargo
 

Categories and Ranking

Dropbox Business - Enterprise
Ranking in Content Collaboration Platforms
3rd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
94
Ranking in other categories
Cloud Storage (1st)
ShareFile
Ranking in Content Collaboration Platforms
11th
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
11
Ranking in other categories
eSignature (Electronic Signature) (14th), Cloud Data Exchange Services (5th)
 

Mindshare comparison

As of March 2026, in the Content Collaboration Platforms category, the mindshare of Dropbox Business - Enterprise is 8.4%, up from 8.2% compared to the previous year. The mindshare of ShareFile is 6.1%, down from 9.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms Mindshare Distribution
ProductMindshare (%)
Dropbox Business - Enterprise8.4%
ShareFile6.1%
Other85.5%
Content Collaboration Platforms
 

Featured Reviews

NancyHartman - PeerSpot reviewer
Business Process Manager/ Educational Technologist at a educational organization with 1,001-5,000 employees
Family sharing and personal backups have improved how I manage and access my files anywhere
I am not fond of their syncing. Their file syncing is very clunky, so I am not a real fan of the file syncing. I think Box does a much better job of the syncing of data onto desktops and laptops. When you try to sync the files in Dropbox, it actually puts a copy of the file on your laptop, so it sucks up all of your memory. Whereas with Box, I can sync files into my file explorer and it is still cloud-based. They have not saved the file physically onto my laptop. They save it in the cloud and it just does a temporary download and then it uploads again, but that file is not saved on my laptop. Whereas with Dropbox, anytime you want to sync on your laptop, it actually does save it. There is a way to set it up, but it takes a lot more work and effort and I have never been able to get it to work the way I want it to work. So I just do not sync my files with Dropbox on my laptop. That limits my ability to use Dropbox from my work laptop because my work laptop just does not have any memory at all on it. They give the bare minimum of memory and say that it should all be in the cloud anyway, so you do not need to have that much storage space. So I cannot even access Dropbox from my work laptop and have to use the browser version of Dropbox if I need to access my Dropbox from my work laptop. Within the company, it is a personal choice. Our company has not dictated what cloud service to use. As long as it has all the security measures that meet the standards of our IT department, anyone can use whatever cloud service they want. For example, our company is not allowed to use Google because Google is not a secure cloud service in the estimation of our IT department. So there are cloud services that we are not allowed to use, but from the five to seven different services that they give us to choose from, we all can find what meets our needs.
Salim Malik - PeerSpot reviewer
Senior Citrix Specialist at Kuwait Oil Company (K.S.C.)
Reliable, user-friendly, and secure
The initial setup is straightforward. It's not complicated. I’ve done the deployment when I was in Citrix and the deployment for the current customer and therefore have experience doing this a few times. How long the deployment takes is up to the customer in terms of what type of storage zone controller you're going to operate. If you're going to operate on-premise, then you need to have the network team and the server, physical server, the load balances, and storage zone controller storage deployed. It shouldn't take, if the infrastructure is ready, more than a week. IN that time, you can set up the entire full-fledged configuration and have enrollment running if you have all the hardware and the communications ready. That's on the on-premise side. If it's on a specific cloud, even when you purchase the procurement, it won't take even a day. In 24 hours, you will be up and running easily on the ShareFile cloud if you are working with the Citrix cloud. If you're doing a private cloud, then the communication to open the ports between the ShareFile can complain to the private cloud. That might be at least a week, depending on the internal teams. If they work very fast and smoothly, it's a matter of a day. You only need one person to maintain the solution. It’s pretty low-maintenance.
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Top Industries

By visitors reading reviews
Performing Arts
9%
Marketing Services Firm
9%
Manufacturing Company
9%
University
8%
Computer Software Company
11%
Manufacturing Company
9%
Financial Services Firm
7%
Legal Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise19
Large Enterprise37
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise3
 

Questions from the Community

What do you like most about Dropbox?
For me, the biggest thing is version history. I can easily go back and view older versions.
What is your experience regarding pricing and costs for Dropbox?
I find the pricing very competitive and affordable, and I have no issue with it. The support is very proactive, and I have no issues with the customer support. Overall, it meets our business cloud ...
What needs improvement with Dropbox?
I am not fond of their syncing. Their file syncing is very clunky, so I am not a real fan of the file syncing. I think Box does a much better job of the syncing of data onto desktops and laptops. W...
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Also Known As

No data available
Citrix RightSignature, Citrix ShareFile
 

Overview

 

Sample Customers

Vita Coco, BCBGMAXAZRIA Group, Centric Project, Kayak, FourSquare, Asana, Huge Adversting , USA Gymnastics, Appen, Valliant, Radio Lab
SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog
Find out what your peers are saying about Dropbox Business - Enterprise vs. ShareFile and other solutions. Updated: February 2026.
884,076 professionals have used our research since 2012.