Citrix NetScaler vs Microsoft Azure Application Gateway comparison


Comparison Buyer's Guide

Executive SummaryUpdated on Jul 12, 2022

Categories and Ranking

Citrix NetScaler
Ranking in Application Delivery Controllers (ADC)
Average Rating
Number of Reviews
Ranking in other categories
No ranking in other categories
Microsoft Azure Application...
Ranking in Application Delivery Controllers (ADC)
Average Rating
Number of Reviews
Ranking in other categories
Web Application Firewall (WAF) (3rd)

Mindshare comparison

As of June 2024, in the Application Delivery Controllers (ADC) category, the mindshare of Citrix NetScaler is 13.1%, down from 15.1% compared to the previous year. The mindshare of Microsoft Azure Application Gateway is 7.4%, down from 10.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Delivery Controllers (ADC)
Unique Categories:
No other categories found
Web Application Firewall (WAF)

Featured Reviews

Feb 15, 2023
A complete solution that is customizable, easy to configure, and has the most features
Citrix NetScaler is an Application Delivery Controller which we use to manage our gateway load balancing and web solution Citrix NetScaler supports our virtual appliance solutions. Citrix NetScaler is a complete solution that is customizable, easy to configure, and has the most features.…
Sami - PeerSpot reviewer
Nov 29, 2022
High stability with built-in rules that reduce alerts and are easy to configure
Our company uses the solution to publish services that are on Azure. There is more than one way to publish services.  You can use the Microsoft infrastructure for app services including small programming, configurations related to obligations, and publishing. Or you can publish manually by using…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:


"It has helped us to increase the resiliency of the application and the performance."
"The MAS integration for HDX Insight has provided teams with significant visibility into network performance of the user's connection."
"One of the most beneficial features for application delivery is its integration with Citrix Storefront, facilitating user logins and ensuring continuity during data center outages."
"The load balancing and VPN features are most valuable. AAA authentication is also valuable."
"My customers have told me that the performance of this solution is good."
"Citrix Director has been great. It gives us one pane of glass to be able to monitor what's going on with the user sessions as well as to keep on top of the virtual desktops, any servers that may be offline or behaving suspiciously, or any troublesome spots like disconnections. We also use Citrix Studio for maintaining the actual servers that are hosting these applications. We use it for delivery groups in case we need to modify delivery groups in regards to which groups have access to which applications. It has been very helpful."
"What I like most about Citrix NetScaler is its stability, and I didn't see a lot of issues with it."
"The solution was very easy to deploy."
"Load balancing and web application firewall features are the most valuable."
"Using policies to link and manage these URL-based routing configurations is also valuable."
"Some of the key features of this solution are the low-level maintenance required, floating proxy service, and load balancing."
"The most valuable feature of the solution is traffic management."
"The solution's most valuable feature is an HTTP solution and SSL certificate. It is also easy to use."
"I rate Microsoft Azure Application Gateway's scalability a ten out of ten. My company has more than 1000 users who use it daily."
"The solution is easy to set up."
"The solution's integration is very good."


"Technical support sometimes takes a little longer because of the multilevel ticket priority."
"Some of our customers have questioned the security of this solution lately, wondering whether it is safe or not, so enhancements in this respect would be good."
"The technical support could be better. Whenever I contacted support, I rarely got the solution that we needed. And most of the time, I finished fixing the problem by looking on the internet or by finding documents about the problem on Google."
"There are some drawbacks, such as using EUG for specific configurations. It could be improved."
"The SLB could be better, and they should improve it."
"The product provides some templates to integrate with applications like MS Exchange, MS SharePoint, SAP Enterprise Portal, and others. However, the last update for these templates was 2013 (lots of applications are running on versions newer then 2013)."
"The technical support could be improved. They do not respond or assist customers in a timely manner."
"The solution should be able to scale more effectively than it does."
"The tool's pricing could be improved."
"There is room for improvement in the pricing model."
"The tool is a pain to deal with when it comes to the area of configuration."
"Application Gateway’s limitation is that the private and the public endpoint cannot use the same port."
"We have encountered some issues with automatic redirection and cancellation, leading to 502 and 504 gateway errors. So, I experienced some trouble with containers."
"Needs easier integration with the existing SIAM."
"Microsoft Azure Application Gateway could improve by allowing features to use more third-party tools."
"The solution should provide more security for certificate-based services so that we can implement more security on that."

Pricing and Cost Advice

"It is an enterprise solution. Thus, its costs are reasonable."
"Costly product and complicated licensing."
"Citrix NetScaler's pricing is slightly above average but not overly expensive. I would consider F5 BIG IP to be the most expensive, Citrix NetScaler to be the second most expensive, and then Kemp Load Balancer to be the third."
"This product is more expensive than some of the competitors."
"I do not have any experience with the pricing of the product."
"It's an expensive product but it works well."
"Its price is comparable to others and affordable."
"We have been evaluating F5, Citrix, and other ADC products. Citrix is the most expense of all of them."
"Microsoft Azure Application Gateway is a pretty affordable product. My company needs to make yearly payments towards the licensing costs of the solution. The additional costs apart from the licensing costs of the solution vary."
"I rate the price of Microsoft Azure Application Gateway an eight out of ten."
"The solution is reasonably priced."
"Regarding pricing for Azure Application Gateway, I would rate it at seven."
"Every solution comes with a license and cost. Microsoft provides the license and the total cost is for the maintenance every year."
"The tool's pricing model is pay-as-you-go."
"Between v1 and v2, there is a lot of change in the pricing. It is very costly compared to AWS."
"There is a need to pay a fixed price per month to use the product. There are no additional payments to be made to Microsoft apart from the charges paid towards the monthly licensing costs attached to the solution."
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Top Industries

By visitors reading reviews
Computer Software Company
Financial Services Firm
Healthcare Company
Computer Software Company
Financial Services Firm
Manufacturing Company

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business

Questions from the Community

What do you like most about Citrix ADC?
The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic enters our environment.
What is your experience regarding pricing and costs for Citrix ADC?
After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more expensive.
What needs improvement with Citrix ADC?
Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexity. While it could be easier to manage, it is like transitioning from driving a ...
What's the difference between Azure Front Door and Application Gateway?
We found Azure Front Door to be easily scaled and very stable. The implementation is very fast and Microsoft provides excellent support. Azure Front Door can quickly detect abnormalities before the...
How does AWS WAF compare to Microsoft Azure Application Gateway?
Our organization ran comparison tests to determine whether Amazon’s Web Service Web Application Firewall or Microsoft Azure Application Gateway web application firewall software was the better fit ...
What do you like most about Microsoft Azure Application Gateway?
Application Gateway automatically redirects unwanted users and takes care of the security aspect. It also handles the performance side of things, which is why we use it.

Also Known As

Citrix ADC, NetScaler, Citrix NetScaler VPX
Azure Application Gateway, MS Azure Application Gateway

Learn More




Sample Customers

ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
Lilly, AccuWeather, AIRFRANCE, Honeywell
Find out what your peers are saying about Citrix NetScaler vs. Microsoft Azure Application Gateway and other solutions. Updated: May 2024.
789,291 professionals have used our research since 2012.