Citrix NetScaler vs comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Citrix NetScaler and based on real PeerSpot user reviews.

Find out in this report how the two Application Delivery Controllers (ADC) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Citrix NetScaler vs. Report (Updated: January 2024).
756,650 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"It is a very stable solution.""It's very easy to configure.""Most of the functions are user-friendly and great.""Citrix Director has been great. It gives us one pane of glass to be able to monitor what's going on with the user sessions as well as to keep on top of the virtual desktops, any servers that may be offline or behaving suspiciously, or any troublesome spots like disconnections. We also use Citrix Studio for maintaining the actual servers that are hosting these applications. We use it for delivery groups in case we need to modify delivery groups in regards to which groups have access to which applications. It has been very helpful.""The feature that I have found most valuable is its load balancing.""Compared to other solutions, Citrix ADC is much more robust in terms of the native integration to cloud platforms. It is far more robust from an operational point of view as well.""The most valuable feature is the SSL VPN.""The solution improves security performance."

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"The user interface precludes need to be well versed with Linux IPVS command line. This make it easy for junior team members to participate in managing load balancing needs.""Existing customers are trying to migrate from the physical F5 load balancer to the AVI load balancer because it is scalable and easily managed.""It does what it’s supposed to do which is balancing an important intranet site we are using, so if one server dies, the second becomes active straight away.""The support we have received from has been good.""The features I find valuable in this solution are the ease of managing the logs on the WAFs, the ease to identify break-in attempts into the network, the front-end firewall, and a more specific firewall.""The load balancers have an easy installation and a relatively simple, easy user interface to use.""Load balancing helps us distribute both incoming and outgoing data loads evenly among the servers, preventing overload on a single server.""I found scalability in valuable."

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"The GUI should be improved.""In terms of what could be improved, I would say the user interface because sometimes it can be complicated.""There are certain features that are very useful and Citrix makes you pay a bit more for them.""Technical support sometimes takes a little longer because of the multilevel ticket priority.""Technical support could be improved.""Citrix should offer a demo or free-trial version of NetScaler. Several other vendors do, but Citrix does not. Pricing should also be more readily available.""We are looking for some in-depth monitoring and analytics and more information that Citrix Director doesn't provide. ControlUp has insights that not only give you an overview but also allow you to do some drill-down troubleshooting for what's going on in your environment. We are looking for some more analytical and monitoring data to be able to monitor the environment better, not only from an application standpoint but also from the standpoint of the infrastructure to everything it sits on. They can provide more data to the administrators about what's going on within the application. They can provide data not only on the application side but also about what the application sits on. They're making strides with Citrix Analytics in regards to that.""It does not have a sandbox cloud service and antivirus. It should have on-prem or cloud sandboxing and antivirus."

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"Compared to the physical products, the solution's throughput is a little less.""The interface from should be improved.""If I have to say something, I suppose they could add an automated configuration backup to an FTP location (or something similar) so you don’t have to manually do it. I don’t see this as a problem, of course, as the configuration rarely changes and we only need one backup, but maybe for other users that feature would be handy.""It would be great if there was a way to gain access to the graphing data, to create custom reports. If we had a way to use the graphing data, we could use it to present certain information to our client, such as the uptime status for their service.""The solution can be a bit pricey.""The configuration is somewhat complicated. Someone who does not know the solution may find this challenging.""Possibly a more graphical overview page (with colors) to give a two second overview to see if everything is working fine.""​The automatic refresh of the System Overview webpage: It sometimes has an extra webpage reload (after a change) before you see it is executed. This can be confusing."

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Pricing and Cost Advice
  • "It's not for startups or SOHO."
  • "Costly product and complicated licensing."
  • "It all depends on the features that will be used and the number of accesses."
  • "It is true that it is a bit pricey compared to newer technologies coming to the market. For example, A10 is a load balancer that does everything that Citrix can and it does a lot more than what NetScaler does when it comes to the security space, and their prices are so cheap. Every box comes with its own license and support built into it. When you compare that with NetScaler, you have to buy licenses separately, you have to buy a support agreement that is going to be separate. A small NetScaler, even if it is a VPX which is a virtual server, could cost you close to $150,000 to $200,000 dollars. So the pricing is really high."
  • "We have been evaluating F5, Citrix, and other ADC products. Citrix is the most expense of all of them."
  • "We are quite happy with price. It's not too high."
  • "I do not have any experience with the pricing of the product."
  • "You get the value for your money. There aren't any hidden fees."
  • More Citrix NetScaler Pricing and Cost Advice →

  • "It's worth the cost. It's not cheap, but it's a good solution. If you're looking for a good solution, this is a good solution. Is it cheap? No. Is it worth the money? Yes, I think it is."
  • "I think it’s very affordable."
  • "It was easy to upgrade the license for unlimited clusters and servers. Pricing is fair."
  • "We've got an unlimited license, which doesn't costs that much compared to other vendors, and we don't have to buy it again."
  • "It filled a requirement for our project, and it did so at lesser cost than their competitors.​"
  • "These guys make their pricing scheme really easy.​"
  • "It is inexpensive, and even their “unlimited” version, the VA MAX is still far cheaper than competitors."
  • "I love that they do not price on some arbitrary throughput rating where you are guessing at what the load balancer is going to handle."
  • More Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:For the specific use case that my customers primarily engage with, I would give the pricing a rating of seven out of ten. However, if you're exploring the full range of NetScaler's capabilities, my… more »
    Top Answer:From an improvement perspective, the tool should be made easier in the area of the configuration capabilities that it provides to users. Currently, it is not easy to use the configuration capabilities… more »
    Top Answer:Since is an open-source solution, I would recommend this solution for smaller businesses that don’t have major scaling requirements and don’t have the budget for a commercial… more »
    Top Answer:Existing customers are trying to migrate from the physical F5 load balancer to the AVI load balancer because it is scalable and easily managed.
    Average Words per Review
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    Also Known As
    Citrix ADC, NetScaler, Citrix NetScaler VPX
    Learn More
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    Citrix NetScaler is an application delivery controller (ADC) and load-balancing solution for multi-cloud environments. Because its software and hardware form factors are all built on a single code base, Citrix NetScaler provides operational and feature consistency with comprehensive security for monolithic and microservices-based applications on-premises and in the cloud. The solution is designed to optimize, manage, and secure network traffic. Switching features, security and protection features, and network integration efficiency capabilities are all part of its feature set.

    Citrix NetScaler Features

    Citrix NetScaler has many valuable key features. Some of the most useful ones include:

    • Citrix Gateway
    • Secure Access
    • Layer 7 content switching
    • Database load balancing
    • Triscale clustering
    • E-based policy enforcement
    • Surge protection and priority queuing
    • Application acceleration
    • Application security, including DoS attack defense, content rewriting and response control, SSL encryption, and more.
    • Network Integration

    Citrix NetScaler Benefits

    There are many benefits to implementing Citrix NetScaler. Some of the biggest advantages the solution offers include:

    • Improved Application Performance: Citrix NetScaler optimizes the delivery of applications, reducing latency and improving the user experience.
    • Scalability: The solution can scale to handle large amounts of traffic, ensuring that applications are available even during periods of high demand.
    • Advanced Security: Citrix NetScaler includes a range of security features, such as SSL offloading, to help secure applications and protect against threats.
    • Availability: Load balancing and failover capabilities ensure that applications are always available, even in the event of a failure.
    • Good user experience: The solution’s Global Server Load Balancing (GSLB) ensures that users are directed to the nearest available application, reducing latency and improving the user experience.
    • Reduced costs: By improving application performance and reducing downtime, Citrix NetScaler can help organizations reduce costs associated with application delivery.
    • Agility: Citrix NetScaler makes it easier for organizations to deploy and manage applications, helping to increase the speed and efficiency of IT operations.
    • Analytics and monitoring: Provides insight into network and application performance, helping organizations to identify and resolve issues quickly.

    Reviews from Real Users

    Citrix NetScaler is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is easy to use, is robust, and has good load balancing.

    A Senior Citrix Engineer at Troye, says, “The web application firewalling component is probably the most powerful feature as it can identify attacks on the network at an application level which is quite important. There is also good functionality where we use IP reputation and geofencing to mitigate threats from the outside world.”

    “The feature that I have found most valuable is its load balancing,” explains a Security Consultant at a tech services company.

    Timur G., Team Head of Network Security at DOM.RF, writes, “The most valuable feature of Citrix ADC is its ease of use.” 

    Another PeerSpot reviewer, Nirav S., Technical Solutions Architect at MindTree, mentions, "Compared to other solutions, Citrix ADC is much more robust in terms of the native integration to cloud platforms. It is far more robust from an operational point of view as well." is a versatile solution that offers load balancing for small businesses, multiple instances of applications, web application firewall, publishing Windows and SQL applications, and security for telephone service systems. It is easy to use, cost-effective, and performs well with low latency. 

    The connection maintenance and security features are valuable, including managing logs on WAFs, identifying break-in attempts writing rules to block them and using HAProxy to control what is allowed. has helped organizations reduce the impact of connection issues, provide security, and ensure no downtime or impact on productivity.

    Top Industries that use

    • Healthcare: is widely considered the top load balancer provider in the healthcare IT industry. sees that healthcare IT personnel can ensure their organizations are moving seamlessly toward interoperability and are able to easily scale to meet today’s continually growing data demands with no compromise in performance.
    • Storage solutions: has significant offerings and partnerships with object-based storage providers to ensure they are always ready for today's ever-changing dynamic storage needs. The comprehensive integration offers high-performance scalable solutions which can provide always available next-gen storage solutions.
    • Security: solutions provide an extra layer of security to protect against the latest risk and threats. will provide a close integration to ensure the organization is always secure.
    • Print: can work with organizations to ensure their print environments keep working smoothly and is the only organization that fully supports Microsoft Print load balancing. minimizes the complexities of print environments to ensure that all systems are consistently available. is certified as an OEM provider for all of Microsoft's most popular key applications and solutions. has created and developed streamlined deployments to facilitate improved scalability, performance, and uptime. They offer a tailored GUI to make every process super easy. offers several flexible licensing plans to ensure cost-effectiveness, improved margins, revenue opportunities, and optimized TCO. The numerous robust solutions offers can ensure that any enterprise organization is able to satisfy the growing demands of today’s dynamic marketplace while maintaining an excellent user experience.

    Reviews from Real Users

    “ is less complex than Citrix. In some cases, our customers do not have an engineer on staff who can support this device. These customers have a large number of Linux engineers but don't have the money. We suggested using and other open-source tools. Many customers are of different sizes and have different budgets. has everything that is needed.” - Artem M., System Engineer at CROC

    “We use Loadbalancer for balancing loads in our main application. Loadbalancer is easy to use. It performs well, with low latency.” - Walid M., Network and Security Engineer at a logistics company

    Sample Customers
    ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
    Vodafone, NASA, Mercedes, NBC, Siemens, AT&T, Barclays, Zurich, Penn State University, Fiserv, Canon, Toyota, University of Cambridge, US Army, US Navy, Ocean Spray, ASOS, Pfizer, BBC, Bacardi, Monsoon, River Island, U.S Air Force, King's College London, NHS, Ricoh, Philips, Santander, TATA Communications, Ericcson, Ross Video, Evertz, TalkTalk TV, Giacom, Rapid Host.
    Top Industries
    Computer Software Company24%
    Financial Services Firm16%
    Manufacturing Company12%
    Healthcare Company8%
    Computer Software Company15%
    Financial Services Firm13%
    Manufacturing Company6%
    Computer Software Company21%
    Comms Service Provider14%
    Healthcare Company7%
    Computer Software Company15%
    Financial Services Firm13%
    Company Size
    Small Business33%
    Midsize Enterprise19%
    Large Enterprise48%
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise63%
    Small Business41%
    Midsize Enterprise9%
    Large Enterprise50%
    Small Business25%
    Midsize Enterprise16%
    Large Enterprise58%
    Buyer's Guide
    Citrix NetScaler vs.
    January 2024
    Find out what your peers are saying about Citrix NetScaler vs. and other solutions. Updated: January 2024.
    756,650 professionals have used our research since 2012.

    Citrix NetScaler is ranked 2nd in Application Delivery Controllers (ADC) with 25 reviews while is ranked 10th in Application Delivery Controllers (ADC) with 8 reviews. Citrix NetScaler is rated 8.4, while is rated 8.8. The top reviewer of Citrix NetScaler writes "Good stability and offers various valuable features like WAF ". On the other hand, the top reviewer of writes "Great WAF - low-maintenance solution that performs as advertised ". Citrix NetScaler is most compared with F5 BIG-IP Local Traffic Manager (LTM), Microsoft Azure Application Gateway, Fortinet FortiADC, HAProxy and A10 Networks Thunder ADC, whereas is most compared with HAProxy, Fortinet FortiADC, F5 BIG-IP Local Traffic Manager (LTM), Kemp LoadMaster and NGINX Plus. See our Citrix NetScaler vs. report.

    See our list of best Application Delivery Controllers (ADC) vendors.

    We monitor all Application Delivery Controllers (ADC) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.