Citrix NetScaler vs Kemp LoadMaster comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Citrix NetScaler and Kemp LoadMaster based on real PeerSpot user reviews.

Find out in this report how the two Application Delivery Controllers (ADC) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Citrix NetScaler vs. Kemp LoadMaster Report (Updated: March 2024).
768,740 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The flexibility in configuration options is impressive.""The most valuable feature of Citrix ADC is its ease of use.""We use the solution's IP Reputation and bot protection features.""It has helped us to increase the resiliency of the application and the performance.""If you need PCI-compliance and have high security requirements, WAF is the most valuable feature. If you need to monitor your load-balancing services with complex types of monitoring, make sure everything is alright, and load balancing is important, Content Switching and Monitoring features are the keys to your needs. If you want to provide a lot of static images or data, the Caching feature works best for you.""The most valuable features of Citrix ADC are load balancing and application firewall.""Its flexibility, agility, and robustness are the most valuable. Its management and implementation are also quite easy.""My customers have told me that the performance of this solution is good."

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"The security features are the most valuable features of this solution.""Scalability-wise, I rate the solution a ten out of ten...I rate the technical support a ten out of ten...The initial setup of Kemp LoadMaster is very simple.""When the templates are used, there is not much left to configure and they just work!""Load-balancing is a great feature that is very easy to configure and it is always working fine.""The most valuable features are synchronizing email with mobile devices and synchronizing with Outlook.""The Global WAF has saved us more than one time from unwanted traffic.""We really like the performance of this solution.""There is a simplicity to the setup and configuration."

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Cons
"It can be difficult to setup.""Citrix ADC is a complex product, and it takes time to understand these things. But the documentation is poor, and the deployment is difficult. Integration could also be better because what I find is that you cannot easily integrate the panel in the second sector. What I have found is that in the last index, there is a limitation when getting validated. Technical support could also be better.""I would like to see them make it easier to do some of the more complex things. For example, a web re-direct requires two pieces to it. You have two ports and when people want to go to a web page, they just type in the webpage that on the backend it will redirect them to a secure link. The initial setup of that is cumbersome because you have to do it twice. There are things that can be replicated. The IP address, for example, is the same. This change would go a long way. Don't make me do it twice and don't make me have to read tons of documentation to figure out how to do it. Ease of configuration for some of the more complex processes would be a good improvement.""Improvements are needed to address the issue of machines becoming unregistered, ensuring stability for end users. Troubleshooting with Citrix support can be challenging, so clearer diagnostics would be beneficial. As for global server load balancing, it works well on-premises, depending on user volume and service stability. Overall, it's satisfactory for us.""Development team's response time could be better.""Technical support could be improved.""In every release - and it doesn't matter if it's a minor release or a major release - they keep moving things around and they keep changing the mechanism. So certain things can work in one version one way, and everything works really well, then when you upgrade it to the next version, it breaks everything because they have a new way of doing it.""The solution should be able to scale more effectively than it does."

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"I want to have the ability to pull a particular server. The DevOps portion was challenging for me, like if I needed to redirect from one IP to another URL. I needed to look that up, and the knowledge base is not well organized. When I look for information about Kemp on the Internet, I don't find many articles or something like that.""Although Kemp is very user-friendly, it lacks a more custom configuration.""In the next release, Kemp should include the ability for LoadMaster to create different DNS record types.""The cost of the GEO upgrade is not cost-prohibitive but it's something that would be a nice add-in, out of the box.""Some of the support documentation seems to make assumptions that the person installing or configuring is experienced with the product or concepts.""It would be much easier to have the management interface directly integrate with the Kemp Support library, allowing you to choose the desired template from the online catalog to then directly download to the LoadMaster.""It lacks an officially supported, well-written SCOM Management Pack.""In the web interface, there are a lot of settings in the different menus and it would be helpful if there were an interactive help system or tooltips to help the administrators find and configure the right settings."

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Pricing and Cost Advice
  • "It's not for startups or SOHO."
  • "Costly product and complicated licensing."
  • "It all depends on the features that will be used and the number of accesses."
  • "It is true that it is a bit pricey compared to newer technologies coming to the market. For example, A10 is a load balancer that does everything that Citrix can and it does a lot more than what NetScaler does when it comes to the security space, and their prices are so cheap. Every box comes with its own license and support built into it. When you compare that with NetScaler, you have to buy licenses separately, you have to buy a support agreement that is going to be separate. A small NetScaler, even if it is a VPX which is a virtual server, could cost you close to $150,000 to $200,000 dollars. So the pricing is really high."
  • "We have been evaluating F5, Citrix, and other ADC products. Citrix is the most expense of all of them."
  • "We are quite happy with price. It's not too high."
  • "I do not have any experience with the pricing of the product."
  • "You get the value for your money. There aren't any hidden fees."
  • More Citrix NetScaler Pricing and Cost Advice →

  • "Download Kemp's VLM trial and take it for a test drive; you will be impressed."
  • "It has a very attractive ratio of price/performance."
  • "​I have control on the licensing and all the prices since I work for a partner.​"
  • "KEMP gives away free trials for 30 days. This can be stretched if you want. During the test, you will have access to KEMP support.​"
  • "It has a great price for the solution they offer."
  • "The license varies according to the number of megabits."
  • "Licensing is yearly and I am going to guess that it is CAN $2000.00."
  • "Any decent product will cost money and if you want great support and a great product, then you will want to spend the money on it."
  • More Kemp LoadMaster Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic enters our environment.
    Top Answer:After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more expensive.
    Top Answer:Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexity. While it could be easier to manage, it is like transitioning from driving a car… more »
    Top Answer:Scalability-wise, I rate the solution a ten out of ten...I rate the technical support a ten out of ten...The initial setup of Kemp LoadMaster is very simple.
    Top Answer:LoadMaster is cheaper than some other solutions. It has a perpetual license, so it's a one-time cost.
    Top Answer:My company is really happy with Kemp LoadMaster as a product. My company is also happy with the support we receive from Kemp LoadMaster. I want Kemp LoadMaster to provide users with better reporting… more »
    Ranking
    Views
    8,953
    Comparisons
    6,844
    Reviews
    26
    Average Words per Review
    384
    Rating
    8.3
    Views
    7,060
    Comparisons
    4,224
    Reviews
    6
    Average Words per Review
    398
    Rating
    9.2
    Comparisons
    Also Known As
    Citrix ADC, NetScaler, Citrix NetScaler VPX
    LoadMaster Load Balancer
    Learn More
    Overview

    Citrix NetScaler is an application delivery controller (ADC) and load-balancing solution for multi-cloud environments. Because its software and hardware form factors are all built on a single code base, Citrix NetScaler provides operational and feature consistency with comprehensive security for monolithic and microservices-based applications on-premises and in the cloud. The solution is designed to optimize, manage, and secure network traffic. Switching features, security and protection features, and network integration efficiency capabilities are all part of its feature set.

    Citrix NetScaler Features

    Citrix NetScaler has many valuable key features. Some of the most useful ones include:

    • Citrix Gateway
    • Secure Access
    • Layer 7 content switching
    • Database load balancing
    • Triscale clustering
    • E-based policy enforcement
    • Surge protection and priority queuing
    • Application acceleration
    • Application security, including DoS attack defense, content rewriting and response control, SSL encryption, and more.
    • Network Integration

    Citrix NetScaler Benefits

    There are many benefits to implementing Citrix NetScaler. Some of the biggest advantages the solution offers include:

    • Improved Application Performance: Citrix NetScaler optimizes the delivery of applications, reducing latency and improving the user experience.
    • Scalability: The solution can scale to handle large amounts of traffic, ensuring that applications are available even during periods of high demand.
    • Advanced Security: Citrix NetScaler includes a range of security features, such as SSL offloading, to help secure applications and protect against threats.
    • Availability: Load balancing and failover capabilities ensure that applications are always available, even in the event of a failure.
    • Good user experience: The solution’s Global Server Load Balancing (GSLB) ensures that users are directed to the nearest available application, reducing latency and improving the user experience.
    • Reduced costs: By improving application performance and reducing downtime, Citrix NetScaler can help organizations reduce costs associated with application delivery.
    • Agility: Citrix NetScaler makes it easier for organizations to deploy and manage applications, helping to increase the speed and efficiency of IT operations.
    • Analytics and monitoring: Provides insight into network and application performance, helping organizations to identify and resolve issues quickly.

    Reviews from Real Users

    Citrix NetScaler is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is easy to use, is robust, and has good load balancing.

    A Senior Citrix Engineer at Troye, says, “The web application firewalling component is probably the most powerful feature as it can identify attacks on the network at an application level which is quite important. There is also good functionality where we use IP reputation and geofencing to mitigate threats from the outside world.”

    “The feature that I have found most valuable is its load balancing,” explains a Security Consultant at a tech services company.

    Timur G., Team Head of Network Security at DOM.RF, writes, “The most valuable feature of Citrix ADC is its ease of use.” 

    Another PeerSpot reviewer, Nirav S., Technical Solutions Architect at MindTree, mentions, "Compared to other solutions, Citrix ADC is much more robust in terms of the native integration to cloud platforms. It is far more robust from an operational point of view as well."

    Kemp LoadMaster is a powerful load balancing solution that also serves as a web application firewall. Its primary use case is load balancing and application load balancing, making it an ideal solution for organizations that must distribute traffic across multiple servers. Kemp's integration with an active directory for ESP usage, hosting/deployment of SSL certificates, and pricing are some of its most valuable features. 

    Using Kemp has helped organizations mitigate cross-scripting vulnerabilities, cookie-related issues, and content security policy issues. It has also allowed them to handle everything with Kemp instead of working on each application individually.

    Sample Customers
    ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
    Kent County Council, KEMP, SMA Solar Technology AG, RT€ Player , Victrix (Quebec, Canada), Texas A&M, Macmillan Cancer Support, Cisco, Austin Bank
    Top Industries
    REVIEWERS
    Computer Software Company26%
    Financial Services Firm15%
    Manufacturing Company11%
    Healthcare Company8%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm13%
    Government9%
    Healthcare Company5%
    REVIEWERS
    Computer Software Company27%
    Financial Services Firm10%
    Energy/Utilities Company10%
    Transportation Company7%
    VISITORS READING REVIEWS
    Educational Organization57%
    Computer Software Company7%
    Government4%
    Comms Service Provider4%
    Company Size
    REVIEWERS
    Small Business36%
    Midsize Enterprise18%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise63%
    REVIEWERS
    Small Business45%
    Midsize Enterprise25%
    Large Enterprise29%
    VISITORS READING REVIEWS
    Small Business12%
    Midsize Enterprise64%
    Large Enterprise24%
    Buyer's Guide
    Citrix NetScaler vs. Kemp LoadMaster
    March 2024
    Find out what your peers are saying about Citrix NetScaler vs. Kemp LoadMaster and other solutions. Updated: March 2024.
    768,740 professionals have used our research since 2012.

    Citrix NetScaler is ranked 2nd in Application Delivery Controllers (ADC) with 85 reviews while Kemp LoadMaster is ranked 6th in Application Delivery Controllers (ADC) with 48 reviews. Citrix NetScaler is rated 8.4, while Kemp LoadMaster is rated 9.4. The top reviewer of Citrix NetScaler writes "Optimizing application delivery and ensuring robust network performance with its excellent stability and comprehensive load-balancing capabilities". On the other hand, the top reviewer of Kemp LoadMaster writes "Reliable, easy to set up, and can increase your security score". Citrix NetScaler is most compared with F5 BIG-IP Local Traffic Manager (LTM), Microsoft Azure Application Gateway, Fortinet FortiADC, HAProxy and Barracuda Web Application Firewall, whereas Kemp LoadMaster is most compared with HAProxy, NGINX Plus, Fortinet FortiADC, F5 BIG-IP Local Traffic Manager (LTM) and A10 Networks Thunder ADC. See our Citrix NetScaler vs. Kemp LoadMaster report.

    See our list of best Application Delivery Controllers (ADC) vendors.

    We monitor all Application Delivery Controllers (ADC) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.