Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs TeamViewer ONE comparison

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. TeamViewer ONE

Download the complete report

Helped 902,894 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of July 2026, in the Remote Access category, the mindshare of Microsoft Intune is 5.9%, down from 11.0% compared to the previous year. The mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 5.3%, up from 4.6% compared to the previous year. The mindshare of TeamViewer ONE is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access Mindshare Distribution
Product	Mindshare (%)
Microsoft Intune	5.9%
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)	5.3%
TeamViewer ONE	0.6%
Other	88.2%

Remote Access

Featured Reviews

OluwashileAdeniyi

Senior Infrastructure Security Engineer at a outsourcing company with 51-200 employees

Centralized endpoint security has improved and supports hybrid work and BYOD policies

Regarding what I dislike about Microsoft Intune and its downsides, I would say that more Mac controls are needed because we have limited Mac and Linux control. When comparing controls and policies between Windows, Mac, and Linux, Windows has almost everything you can think of, while Mac and Linux have limited types of control. You cannot implement certain things on Mac and Linux that you can on Windows. The limited controls are a major issue. Additionally, if Microsoft could find a way to embed servers into Microsoft Intune, that would be beneficial. Microsoft Intune is not really designed for servers or Windows servers. It is more tailored towards Windows 11 and Windows 10 operating systems. Windows servers are not fully supported. Enterprise organizations usually have both servers and endpoints, which are users' workstations. For servers, most people look for other solutions such as SCCM, which is Configuration Manager. However, SCCM is what Microsoft Intune is trying to replace. Both SCCM and Microsoft Intune belong to Microsoft. Microsoft is trying to transition organizations into Microsoft Intune, the native cloud solution. However, because this update is still in process, servers are not fully compatible with Microsoft Intune and cannot be managed by it. The current policy that has emerged from issues with clients is what they call co-management, which is relatively new, and I do not know if adoption is significant. Many legacy or older customers who have been using these products for decades still have SCCM. When it is time for them to manage their Windows devices, they use what is called cloud attach. Cloud attach is a term whereby your SCCM is connected to your Microsoft Intune. Most people do not know about it, but I have deployed it for several organizations. Cloud attach and co-management work together so that your device is in SCCM, but some policies are pushed from Microsoft Intune. It is like two different solutions working hand in hand. That is what they call co-management. Microsoft Intune does not bring all of your endpoint and security management tools into one place, which is the goal and how it should be. However, as I mentioned, servers are not included. If we talk about end users, Microsoft Intune does bring all your devices together. In a typical enterprise environment, you have end users with workstations, laptops, company-issued phones, and bring your own devices. You can create policies for all of these. However, for the backend, your servers do not have much coverage. Servers are not really covered by Microsoft Intune in that way.

Read full review

Sorin Neacsu

Technical Lead on Virtual Desktop at Orange

Has delivered consistent desktop experiences across remote locations and has supported multimedia workloads efficiently

I have utilized the HDX protocol for compression and audio-video capabilities. When users need to conduct meetings with customers or colleagues, they can use Teams solutions and open a bridge where video and audio are encapsulated within the ICA protocol, which is protected by SSL and certificates for security. This provides secure communication at good quality through the HDX protocol. HDX protocol has improved application performance as it is specifically designed for multimedia applications. If processing audio or video files, such as in telecom where discussions are recorded and then prepared as video or audio, this does not consume excessive bandwidth during the operation compared to a normal remote desktop connection provided by Microsoft. Everything is compressed and provides sufficient bandwidth for multiple people to perform similar tasks without interruption or session disconnection. All multimedia-related activities, such as playing content on YouTube, deliver a better experience with this protocol overall. I use multi-factor authentication for opening sessions to the data center where users access their machines or software. Multi-factor authentication has helped secure applications because users typically have two-way authentication software on their phones. They use a password first and then authenticate themselves through their mobile application to grant access to resources. This approach is effective because if a hacker attacks a user, they need more than just the password and username. They must also possess the device that provides authentication. The device typically has facial recognition, a password, and provides better security overall.

Read full review

Nitesh Ranjan

Senior Software Engineer at a tech vendor with 1,001-5,000 employees

Remote sessions have become smoother and now resolve end user issues more comfortably

One feedback I have is regarding the voice feature. Whenever we take a remote session, the voice gets enabled automatically, and we have to mute it from our side. A pop-up asking whether we want to continue with the voice or not would be helpful when accessing a remote session. The audio system could be improved because sometimes we are not aware that we need to unmute the team while taking a remote session. The end user can hear us talking with colleagues, and we sometimes forget that we have unmuted while taking a remote session. If a pop-up appears when we take a remote session with the end user asking us to unmute ourselves, that would be better for us to proceed. When the pop-up appears, we can directly mute ourselves, and the end user will not be able to hear the background noise from the office. Since many colleagues are taking remote sessions and talking to end users simultaneously, there is often significant background noise. Having this pop-up appear when accessing a remote session with the end user would be a helpful update.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's easy to deploy a configuration or policy to a system, especially when you don't have Azure AD. Now we are talking to all these small and medium-sized customers who don't necessarily have an on-premise Windows Active Directory. If they have invested in Office 365 Premium, this functionality becomes available to them."

"The security-related tools are excellent; these features allow us to secure devices, lock them down, and ensure compliance."

"Microsoft Endpoint Manager is not expensive overall, especially for small environments."

"The most important part is that they're fast in implementing and integrating with the Windows operating system, as well as how it integrates with other Office 365 products."

"My favorite feature of Microsoft Intune is the dashboard; the dashboard is very simple and user-friendly, and any person, even without prior knowledge, can understand it easily by seeing the interface dashboard."

"There has been a noticeable increase in productivity for both my organization and clients."

"Using this product has completely stopped DLP, so people cannot take material off of corporate machines or corporate imagines, and that's a huge benefit."

"Intune is flexible. If you want to move a device that was previously on-prem, we can bring it to the cloud and apply all the policies. This is helpful for even those organizations that were on-prem and not on the cloud. They can also come and use these features, which are pretty cool and would be handy to protect the data and manage the devices as well."

More Microsoft Intune pros

"When you compare the cloud version to the on-premise Citrix environment, the cloud version wins out."

"The flexibility provided by that alone was invaluable, in just getting people able to work from home."

"One of the best features of Citrix Workspace is that we can access it from any device anywhere."

"Without Citrix we would have struggled, but instead we were able to have so many people continue doing their day jobs from locations other than their normal bases, so it is fair to say that the ROI on our connectivity investment was excellent."

"The most valuable feature is how secure the solution is."

"The App is the most valuable feature."

"It is a lightweight application that incorporates multi-factor authentication."

"Citrix Workspace is the base and it works fine with most of our products."

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) pros

"The user interface is fine."

"The screen-sharing feature is good. The latency is considerably lower compared to platforms like Zoom."

"It is great for remote support; it works well, we can transfer files, or we can share the system with more than one person at the same time, it is easy to set up, the solution is stable and secure, and we haven't had an issue with the pricing."

"Almost all the features are valuable to me, like the scalable feature and its highly interactive software."

"I like that we can get a remote desktop view and even full control over remote machines for communication and troubleshooting, and we can make calls or chat over the applications, which are all quite helpful."

"It's easy to use and maintain."

"What I like about TeamViewer Remote Management is the chat feature on the dashboard, which is very useful. The solution also has a meeting feature, but I don't use that. The remote feature and other features of TeamViewer Remote Management also work fine, so it's a good solution."

"If you want to do remote troubleshooting, it's a good idea to utilize TeamViewer."

More TeamViewer ONE pros

Cons

"For macOS devices, we use the Jamf portal. I understand that the Jamf portal and server are more secure than Microsoft Intune for macOS."

"Sometimes, updating a client policy is very difficult. This needs to be improved."

"In terms of the admin experience, it is straightforward, but the Windows enrollment experience could be improved. Sometimes, for enrollment, we have to reset devices and re-enroll them. Just configuring Windows, Azure, or Active Directory doesn't enroll the devices. We need easy enrollment for Windows."

"The technical support by Microsoft is not so good. We have to manage many things by ourselves and do not receive responses in a timely manner."

"I rate Microsoft customer service six out of 10. While some technicians go above and beyond, there is inconsistency, and connecting with the most helpful representatives is occasionally challenging."

"Unfortunately, Intune’s management extension does not provide the same level of logging, and I lack the visibility in Intune that I had with SCCM."

"The pricing can be expensive if you are not combining it with other products."

"My whole team is saying that they would rate technical support a three or four out of ten."

More Microsoft Intune cons

"The product's technical support services need improvement."

"The studio is very slow."

"There have been many issues with stability."

"Citrix has undergone significant changes, primarily due to its acquisition. This acquisition impacted Citrix's value because of increased licensing costs under the new model. As a result, many customers are now considering alternatives to Citrix."

"The biggest issue is that there is no documentation, NO documentation what so ever about what hotfix to apply and which one not."

"Citrix Workspace can improve by being more secure, but this would apply to any solution not only Citrix Workspace."

"The product should expand its capabilities for integrating with other environments."

"The visibility the solution provides across SaaS, hybrid, and multi-cloud environments, for user and application traffic, is also limited if you do not enable all the services and is based on which services you are utilising. Citrix provides end-to-end visibility based on their services you are utilising."

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) cons

"The security of the solution could be more secure."

"I'm not sure if the security is ideal. They could work to improve it."

"I would rate the stability a seven out of ten because every application gets bugs. So, there are some instances where it might be buggy and hanging."

"If you have one version, like if you have version 14, and the client has version 15, you can't access his computer. If the client is on 14 and the technician is on 15, he can't access the end user who's at home. So there's a disparity in versioning."

"VPN connection is an area with shortcomings that need improvement in the solution."

"The solution is a little expensive."

"The solution’s stability could be improved."

"I want TeamViewer Remote Management to incorporate more integrations."

More TeamViewer ONE cons

Pricing and Cost Advice

"Based on the features that it gives, it is cost-efficient. It is not necessarily on the expensive side of the scale. It provides a hefty number of features that any organization would want. It is in a good price range."

"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."

"We spend a lot of money on Intune licensing, and some of our users have to be double licensed just because of how our dev and corporate environments are segmented."

"It comes as a bundle, so you do not really know what the prices are. Microsoft does not break it down to the user cost for us. It is just bundled with our E5 license."

"If you ask the accountant or the finance department, they'll tell you that it is way too expensive, but when I look at the cost and compare it with the value you actually get, it's more than fair."

"Microsoft Intune has a user-based subscription model. You can go for a monthly or a yearly payment."

"We don't pay for Intune because it is bundled with the premium subscription to Office 365. It includes Intune and Defender. I don't have to buy two extra products to manage my enterprise."

"Intune's pricing is reasonable considering its benefits and the high costs it helps avoid."

More Microsoft Intune pricing and cost advice

"The price of Citrix Virtual Apps and Desktops is approximately $300 for the new version called Dash and the license is approximately $900 annually."

"If you look at cost, then you must look at the number of users that you are covering. If you are only using it for some users, then it is very expensive. However, if you have a massive amount of users, then it begins to be interesting to use Citrix. Because once you are managing thousands of servers with one guy, your maintenance costs decrease per user."

"We are just now approaching the end of our initial purchase, which was an excellent price for us as an academic institution. We got a very good deal to get us on board. That license is up for renewal in about a year, and we are nervously waiting to see what the pricing will be."

"The cost of the Citrix software reflects what I would expect a product of that nature, in that market, to be. Understanding the licensing is quite a bit more complicated, because one of the things about Citrix is that you can buy licensing at different levels... Yet I still like the idea because it means that if all you need is a basic load balancing solution, then you don't need to buy an advanced or premium license."

"The licenses are affordable, but the support is a bit expensive, though worth the value."

"In terms of pricing with the Citrix Virtual Apps and Desktops, I think it has gotten better over the years. Citrix has found more dynamic ways to be able to revive licensing models that fit many different scenarios that organizations have. We have been able to evolve our own licensing over the years to accommodate our situations between concurrent versus user device licenses. Now, when we move into the Citrix Workspace realm, we definitely have some awesome options there."

"Citrix Virtual Apps and Desktops is an expensive solution."

"We spent nearly 1,50,000 Euros for 250 licenses."

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) pricing and cost advice

"It is a licensed product."

"There are no charges to be paid for the solution since I use it for personal use."

"Its price is a little high as compared to other solutions."

"The license is procured on a yearly basis and is expensive. The license is procured on a yearly basis and is expensive."

"My company uses the free version of TeamViewer Remote Management."

"The solution's license is expensive."

"Users need to pay a yearly license for TeamViewer Remote Management."

"We pay for a yearly license."

More TeamViewer ONE pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Remote Access solutions are best for your needs.

See recommendations

902,894 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

10%

Manufacturing Company

10%

Computer Software Company

Government

Computer Software Company

13%

Financial Services Firm

10%

Manufacturing Company

Comms Service Provider

Financial Services Firm

16%

Manufacturing Company

Comms Service Provider

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	189
Midsize Enterprise	65
Large Enterprise	185

By reviewers
Company Size	Count
Small Business	45
Midsize Enterprise	21
Large Enterprise	69

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	5
Large Enterprise	11

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

What needs improvement with Citrix Virtual Apps and Desktops?

I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. ...

What advice do you have for others considering Citrix Virtual Apps and Desktops?

I rate the overall product a six out of ten.

What is your experience regarding pricing and costs for Citrix Workspace?

Citrix DaaS is considered expensive, especially for companies that do not require multi-cloud. Tiered pricing based o...

What advice do you have for others considering TeamViewer Remote Management?

Regarding pricing, since the licenses are purchased by the organization, I am not aware of the pricing details. Howev...

What needs improvement with TeamViewer Remote Management?

One feedback I have is regarding the voice feature. Whenever we take a remote session, the voice gets enabled automat...

What is your primary use case for TeamViewer Remote Management?

I use TeamViewer Remote Management primarily for remote session purposes in my previous and current organization.

IBM MaaS360 vs Microsoft Intune

Comparisons

Compared 10% of the time

Jamf Pro vs Microsoft Intune

Compared 10% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 6% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 4% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 3% of the time

More Microsoft Intune Competitors

Azure Virtual Desktop vs Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)

Compared 21% of the time

Horizon 8 vs Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)

Compared 4% of the time

Rocket Exceed TurboX vs Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)

Compared 3% of the time

Microsoft Remote Desktop Services vs Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)

Compared 3% of the time

Horizon Cloud Service vs Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)

Compared 3% of the time

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Competitors

NinjaOne vs TeamViewer ONE

Compared 17% of the time

Datto Remote Monitoring and Management vs TeamViewer ONE

Compared 12% of the time

Azure Bastion vs TeamViewer ONE

Compared 11% of the time

ConnectWise RMM vs TeamViewer ONE

Compared 9% of the time

GoTo Resolve vs TeamViewer ONE

Compared 8% of the time

More TeamViewer ONE Competitors

Product Reports

Microsoft Intune

Download Microsoft Intune product report

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)

Download Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) product report

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) report

TeamViewer ONE

Download TeamViewer ONE product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace

TeamViewer IoT

Interactive Demo

Demo not available

Microsoft

Citrix

Demo not available

TeamViewer

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

Citrix DaaS provides centralized administration, high security, and app and desktop flexibility, offering excellent user experience and robust remote access. It is known for low bandwidth seamless performance and ease of use, ensuring consistent experience on diverse devices.

Citrix DaaS is a comprehensive service for virtual application delivery and remote access, ideal for distributed teams and mobile workers. Its support for application virtualization, data regulation compliance, and business continuity makes it valuable in remote work environments. Organizations use it for centralized management and secure remote workflows, benefiting from low-bandwidth delivery in multi-city deployments. However, enhancements in speed, performance, and scalability are necessary, along with better monitoring and pricing improvements. Users face cloud compatibility challenges, and improvements in virtual desktop functionality and multimedia experience are desired.

What are the key features of Citrix DaaS?

Centralized Administration: Streamlined management of virtual desktops and apps from a single console.
High Security: Advanced protection features for data and applications.
Flexibility: Customizable publishing options for apps and desktops.
Robust Remote Access: Reliable performance even on low bandwidth connections.
Device Support: Broad compatibility ensures seamless deployment across devices.

What benefits should users look for?

Enhanced Business Continuity: Ensures consistent access to apps and data remotely.
Low Bandwidth Efficiency: Maintains performance in limited connectivity scenarios.
Centralized Management: Simplifies control over remote resources.
Remote Work Enablement: Facilitates secure access for distributed teams.

In healthcare, Citrix DaaS supports secure access to patient records and applications essential for telemedicine. Financial services benefit from compliance with data regulation and secure workflows. In education, virtual desktops offer accessible learning resources, aiding remote teaching initiatives. Retail uses it for streamlining operations across dispersed locations, ensuring quick access to inventory systems and data management.

Citrix

TeamViewer ONE offers remote access and cross-platform functionality, enhancing IT operations across various systems and clouds like AWS and Azure while streamlining setup and secure connections.

Providing a robust platform for IT professionals, TeamViewer ONE enables efficient remote management with features like interactive chat, file transfers, and seamless session management. Despite its strengths, users highlight the need for improved pricing models, security measures, and enhanced stability. Regular updates are requested to tackle connectivity and lag challenges, and improvements in reporting, integration, and mobile remote functionalities are desired.

What are the standout features of TeamViewer ONE?

Remote Access: Facilitates secure control across multiple devices.
Cross-Platform Functionality: Operates on different OS and cloud environments.
File Transfers: Enables smooth and efficient data exchange.
Interactive Chat: Supports real-time communication during sessions.
Remote Management: Provides a comprehensive view of system resources.

What benefits or ROI should users look for in reviews?

Enhanced Collaboration: Simplifies teamwork with easy connectivity.
IT Support Efficiency: Streamlines troubleshooting and support tasks.
Resource Management: Offers tools for managing system performance.
Security Assurance: Delivers trusted connections for data protection.

TeamViewer ONE is implemented in industries requiring remote support and server management, offering solutions for IT support, remote client connections, and seamless meeting management. It assists in monitoring, troubleshooting, and resolving software and hardware issues for service providers and companies.

TeamViewer

Sample Customers

Mitchells and Buzzers, Callaway

Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval

Carey Paul Honda

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. TeamViewer ONE