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Cisco Umbrella vs Google Cloud DNS comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 30, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Umbrella
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
124
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (3rd)
Google Cloud DNS
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
7
Ranking in other categories
Managed DNS (8th)
 

Mindshare comparison

Cisco Umbrella and Google Cloud DNS aren’t in the same category and serve different purposes. Cisco Umbrella is designed for Domain Name System (DNS) Security and holds a mindshare of 16.5%, down 23.5% compared to last year.
Google Cloud DNS, on the other hand, focuses on Managed DNS, holds 5.9% mindshare, down 6.3% since last year.
Domain Name System (DNS) Security Mindshare Distribution
ProductMindshare (%)
Cisco Umbrella16.5%
Palo Alto Networks DNS Security10.2%
Infoblox Advanced DNS Protection6.2%
Other67.1%
Domain Name System (DNS) Security
Managed DNS Mindshare Distribution
ProductMindshare (%)
Google Cloud DNS5.9%
Cloudflare23.9%
Quad922.2%
Other48.0%
Managed DNS
 

Featured Reviews

SS
Sr. Technical Executive at a computer software company with 11-50 employees
Has required extensive customization for non-technical users and still needs better simplification
Customization for basic users can be complex, as it is targeted toward only technical users. It would be beneficial if Cisco simplifies the customization process while still ensuring strong security to prevent unauthorized access. Simplifying the customization part could enhance Cisco Umbrella, but overall, it is a good solution for me.
Shikar Singh - PeerSpot reviewer
Solutions Architect / IT Program Manager at Optum
Constantly improving and adapting to customer needs
The effectiveness of Google Cloud DNS largely depends on where an organization stands in its cloud journey and its overall technology landscape. For those heavily invested in Google Cloud Platform (GCP) and already embracing cloud solutions, Google Cloud DNS can be rated quite high, ranging from seven to nine out of ten.Deployment times for Google Cloud DNS can vary depending on the complexity of the infrastructure and configuration requirements. For straightforward setups and cloud-ready cases, deployment can typically be completed within a few minutes to an hour. However, in more complex infrastructure scenarios involving extensive configuration, deployment may take longer, possibly spanning days or weeks.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are the dashboard, visibility, and reporting capabilities. Our customers can see how much Umbrella is protecting their organization. If you don't know what you've got, you can't protect it. With Umbrella, you get the visibility and see the protection that it's providing. We can get PDF reports on a weekly basis of any malware activities and any denial of service or command-and-control-type activities."
"With many of our customer's end-users on the road, it was easy for their machines to get infected or to lose information, and after we installed this product, these issues were drastically reduced and the number of infections dropped month over month."
"As far as the IT infrastructure team goes, we're all happy with the product; it definitely takes a lot of load off of our plate and it's been functioning very efficiently and effectively, doing everything we need it to do."
"The documentation is good, and we have been able to resolve any issues ourselves."
"Umbrella is the best product available as of now."
"The solution is extremely stable. It has excellent performance."
"Web proxy adds an effective layer for security."
"The Secure Internet Gateway benefits my company because now our whole traffic goes to the Umbrella Cloud and it gets checked there, so nothing malicious is coming into our network."
"The scalability is good."
"It is a scalable solution."
"The tool is well integrated. We don’t need the interface of another provider. The product helps me manage my domain and write in Google Cloud."
"The initial setup process is easy."
"Google Cloud DNS continues to evolve based on customer feedback and technological advancements."
"The most significant features are the internal and external endpoints using Google Cloud DNS, which are very beneficial for dependent apps."
"Stability-wise, I rate the solution a ten out of ten."
 

Cons

"The integration with other solutions is a little complex. If you want to integrate with something like ArcSight or LogRhythm or Splunk, you need to do a lot of configuration. There are no easy ways to implement it."
"The solution could be faster as the process is very slow."
"It would be good if the more complex versions of Umbrella are simplified so that we can offer them in a more standardized way. We, as a telco, do not operate the same as a traditional integration partner would, who can sell all its services. We try to have a standardized approach as much as we can so that we can sell the solution with as many services added to it as possible. If you look at the structure of businesses in Switzerland, 95% of them have 10 persons or less, and they do not have a security specialist. Therefore, the higher the automated and standardized features, the better it is for them."
"I'd like to see improvement in its overall integration with all the other platforms."
"Sometimes there are some lags, and I have to refresh multiple times to access parts of the dashboards. Sometimes the dashboard pages crash and I'm not sure why, so that's one area for improvement."
"This solution is difficult to configure."
"iOS devices and mobiles are huge in my environment right now, and I cannot run them on Cisco Umbrella 24/7."
"The API is very Cisco orientated, which is absolutely fine if you're using Cisco Firepower and SecureX kind of products, but if you want to integrate with third parties, it is a bit tricky. There are some key API connectors for the more prevalent SIEM tools. I would really like to see in Cisco Umbrella the ability to create customized reports and then assign the rights to view these reports to people within a group. I should be able to create a customized report, which is viewable by anybody who has the rights. I should be able to create groups within Cisco Umbrella, and then assign reports to groups and have those reports split out automatically only to those groups. I can kind of do it by restricting my email list, but it is a half-complete way of doing it."
"More features around rules-based configurations would be beneficial."
"The UX of the product is an area with certain shortcomings where improvements are required."
"It needs to provide better integration."
"The solution's price could be better."
"Migrating away from Google Cloud DNS can be difficult."
"The cost of using Google Cloud DNS can be relatively high compared to other options, especially considering the cloud environment."
"The UI is tricky to understand for people who have not worked with DNS records. People with little to no experience with DNS records can find it hard to understand. For example, you need to know the hallmarks to input records since they need to be matched in a specific format."
 

Pricing and Cost Advice

"In terms of licensing, we're not able to be extremely clear with the customer because it's based on their reporting. It's not based on the actual traffic. If they say they have 50 users but they have 80, we'll just buy for 50 users. That's something where we'd like to have more flexibility."
"The licensing and pricing structure of Cisco Umbrella is in line with standard systems on the market, and we have no specific requirements in this area. Overall, we have found it to be an acceptable pricing model for our organization."
"It needs a better price point."
"Licensing with Cisco can be a little complex, but I think it's comparable with that of other similar products. It's always hard to put a price on security, but the price is fair for the value it provides."
"The licensing part for Umbrella is really flexible."
"The price could be lower."
"Cisco should make the solution cheaper."
"I am not sure, I don't have the numbers in front of me, but I think it's $1.00 or so per device/month."
"The cost of using Google Cloud DNS can be relatively high compared to other options, especially considering the cloud environment. I would rate it 6 out of 10. Cheaper alternatives might be desirable, but the decision depends on various factors such as vendor lock-in, organizational adaptability, and alignment with other technologies in use."
"The product is expensive."
"It is expensive but cost-effective."
"I am not sure about the pricing. However, I can give you a rough estimate which is like ten cents per month per zone."
report
Use our free recommendation engine to learn which Domain Name System (DNS) Security solutions are best for your needs.
912,801 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
8%
Manufacturing Company
8%
Outsourcing Company
8%
Comms Service Provider
17%
Computer Software Company
10%
Financial Services Firm
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise31
Large Enterprise51
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise4
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What is your experience regarding pricing and costs for Cisco Umbrella?
The pricing for Cisco Umbrella is fair compared to other platforms out there for DNS security. We acquired it as a bundle with other Cisco purchases.
What is your experience regarding pricing and costs for Google Cloud DNS?
Pricing and support are really good. There are no complaints about the pricing.
What needs improvement with Google Cloud DNS?
I am not heavily involved with Cloud DNS, but from an end-user perspective, the customization part could be improved. More features around rules-based configurations would be beneficial.
What is your primary use case for Google Cloud DNS?
I have my app, which is running on either GKE or GCE. We have a load balancer. We use both internal and external load balancers. If we want to change the underlying infrastructure, like in differen...
 

Also Known As

OpenDNS
No data available
 

Overview

 

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
MeilleursAgents
Find out what your peers are saying about Cisco, Palo Alto Networks, Infoblox and others in Domain Name System (DNS) Security. Updated: August 2026.
912,801 professionals have used our research since 2012.