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Cisco Umbrella vs Google Cloud DNS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 30, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Umbrella
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
124
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (3rd)
Google Cloud DNS
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
7
Ranking in other categories
Managed DNS (8th)
 

Mindshare comparison

Cisco Umbrella and Google Cloud DNS aren’t in the same category and serve different purposes. Cisco Umbrella is designed for Domain Name System (DNS) Security and holds a mindshare of 17.1%, down 23.7% compared to last year.
Google Cloud DNS, on the other hand, focuses on Managed DNS, holds 5.4% mindshare, down 6.5% since last year.
Domain Name System (DNS) Security Mindshare Distribution
ProductMindshare (%)
Cisco Umbrella17.1%
Palo Alto Networks DNS Security9.8%
Infoblox Advanced DNS Protection6.2%
Other66.9%
Domain Name System (DNS) Security
Managed DNS Mindshare Distribution
ProductMindshare (%)
Google Cloud DNS5.4%
Cloudflare24.7%
Quad922.8%
Other47.099999999999994%
Managed DNS
 

Featured Reviews

SS
Sr. Technical Executive at a computer software company with 11-50 employees
Has required extensive customization for non-technical users and still needs better simplification
Customization for basic users can be complex, as it is targeted toward only technical users. It would be beneficial if Cisco simplifies the customization process while still ensuring strong security to prevent unauthorized access. Simplifying the customization part could enhance Cisco Umbrella, but overall, it is a good solution for me.
Shikar Singh - PeerSpot reviewer
Solutions Architect / IT Program Manager at Optum
Constantly improving and adapting to customer needs
The effectiveness of Google Cloud DNS largely depends on where an organization stands in its cloud journey and its overall technology landscape. For those heavily invested in Google Cloud Platform (GCP) and already embracing cloud solutions, Google Cloud DNS can be rated quite high, ranging from seven to nine out of ten.Deployment times for Google Cloud DNS can vary depending on the complexity of the infrastructure and configuration requirements. For straightforward setups and cloud-ready cases, deployment can typically be completed within a few minutes to an hour. However, in more complex infrastructure scenarios involving extensive configuration, deployment may take longer, possibly spanning days or weeks.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is extremely stable. It has excellent performance."
"The most valuable features are the dashboard, visibility, and reporting capabilities. Our customers can see how much Umbrella is protecting their organization. If you don't know what you've got, you can't protect it. With Umbrella, you get the visibility and see the protection that it's providing. We can get PDF reports on a weekly basis of any malware activities and any denial of service or command-and-control-type activities."
"We are very new users of the solution and are still in the exploration stages, but we are happy with the product thus far."
"From a DNS perspective, Cisco Umbrella is the number-one technology now."
"It will protect, give you more robustness, and faster responses, compared to any firewalls or any of the proxy web servers."
"The feature that we find most valuable is to be able to filter out those web requests that you don't want."
"In general, Umbrella is a competitive solution for small or large enterprise."
"We've found it to be stable and good for our customers."
"Stability-wise, I rate the solution a ten out of ten."
"The most significant features are the internal and external endpoints using Google Cloud DNS, which are very beneficial for dependent apps."
"The tool is well integrated. We don’t need the interface of another provider. The product helps me manage my domain and write in Google Cloud."
"Google Cloud DNS continues to evolve based on customer feedback and technological advancements."
"The scalability is good."
"It is a scalable solution."
"The initial setup process is easy."
 

Cons

"One of the issues with Umbrella is as you get into endpoint detection and response, such as EDR point solutions, some of them will not integrate well with Umbrella. Sometimes when you want to use technology, such as Always On VPN, it will not work. There are some looming issues as one type of technology starts to crossover with Umbrella. That is the challenge and Umbrella should find a way to be more compatible with some of the endpoint response solutions that are coming out on the market."
"Overall, I'm quite happy with Cisco products, but there could be one place where you can check what's going on. There could be one place where you get all the information about these products so that you don't need to look around. You get the status, information about what lately happened, and if there was anything on the machine in one single place."
"It should have a real-time malware classification engine. It should check the malware on the website."
"I would like for their support to be faster."
"If I want to see which users access a website, I need an Active Directory registered on Umbrella's cloud."
"We have had issues because of functionality that it didn't support at the time, which is why it has not been fully deployed yet."
"Its on-prem rollout is quite challenging. It needs better coordination with the Internet Service Provider. It is a cloud-based solution, and any endpoint that connects to it has to go through all the gateway ISPs, but some of the ISPs block HTTPS-based DNS. That's where the challenge occurs with Umbrella."
"The pricing is a bit high."
"The UX of the product is an area with certain shortcomings where improvements are required."
"Migrating away from Google Cloud DNS can be difficult."
"More features around rules-based configurations would be beneficial."
"The solution's price could be better."
"It needs to provide better integration."
"The cost of using Google Cloud DNS can be relatively high compared to other options, especially considering the cloud environment."
"The UI is tricky to understand for people who have not worked with DNS records. People with little to no experience with DNS records can find it hard to understand. For example, you need to know the hallmarks to input records since they need to be matched in a specific format."
 

Pricing and Cost Advice

"Its value exceeds its pricing."
"Cisco has a model called ELA. With ELA, if you buy the solution you will have the complete security portfolio and you can pay it yearly or after three years, it depends on the contract."
"The licensing part for Umbrella is really flexible."
"The pricing is pretty fair. It's good."
"The product is pricey compared to Cisco Firepower."
"I am not sure, I don't have the numbers in front of me, but I think it's $1.00 or so per device/month."
"I think it's worth the money."
"In terms of licensing, we're not able to be extremely clear with the customer because it's based on their reporting. It's not based on the actual traffic. If they say they have 50 users but they have 80, we'll just buy for 50 users. That's something where we'd like to have more flexibility."
"It is expensive but cost-effective."
"The product is expensive."
"I am not sure about the pricing. However, I can give you a rough estimate which is like ten cents per month per zone."
"The cost of using Google Cloud DNS can be relatively high compared to other options, especially considering the cloud environment. I would rate it 6 out of 10. Cheaper alternatives might be desirable, but the decision depends on various factors such as vendor lock-in, organizational adaptability, and alignment with other technologies in use."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
8%
Financial Services Firm
8%
Non Profit
7%
Comms Service Provider
17%
Computer Software Company
10%
Financial Services Firm
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise31
Large Enterprise52
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise4
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What is your experience regarding pricing and costs for Cisco Umbrella?
The pricing for Cisco Umbrella is fair compared to other platforms out there for DNS security. We acquired it as a bundle with other Cisco purchases.
What is your experience regarding pricing and costs for Google Cloud DNS?
Pricing and support are really good. There are no complaints about the pricing.
What needs improvement with Google Cloud DNS?
I am not heavily involved with Cloud DNS, but from an end-user perspective, the customization part could be improved. More features around rules-based configurations would be beneficial.
What is your primary use case for Google Cloud DNS?
I have my app, which is running on either GKE or GCE. We have a load balancer. We use both internal and external load balancers. If we want to change the underlying infrastructure, like in differen...
 

Also Known As

OpenDNS
No data available
 

Overview

 

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
MeilleursAgents
Find out what your peers are saying about Cisco, Palo Alto Networks, Infoblox and others in Domain Name System (DNS) Security. Updated: July 2026.
908,877 professionals have used our research since 2012.