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Cisco Umbrella vs F5 BIG-IP Local Traffic Manager (LTM) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 30, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Cisco Umbrella enhances security, reduces costs, and integrates easily, offering quick deployment and significant financial returns within a year.
Sentiment score
6.6
Many companies found F5 BIG-IP LTM beneficial for security and deployment, with mixed views on ROI depending on pricing.
Cisco is a big brand in the networking domain, but in security, they are pushing a lot and improving day by day.
Chief Technology Officer at Binary Global Limited
From my point of view, the biggest return on investment when using the solution is that it makes it a lot easier to delegate some of the tasks that were traditionally used, such as building policies on the firewalls and doing it through Cisco Umbrella.
Network Engineer at a tech consulting company with 501-1,000 employees
The biggest return on investment when using Cisco Umbrella for me is the ease of use of the fact that we've deployed this with our Cisco VPN Secure Client, so every computer has the Umbrella module in it.
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
The major return on investment is the security of our data.
IT Manager at Chong Hua Hospital
 

Customer Service

Sentiment score
8.0
Cisco Umbrella offers professional, reliable customer support with expertise, though some users desire faster response times and streamlined processes.
Sentiment score
6.7
F5 BIG-IP LTM support experiences vary, with mixed reviews on responsiveness, knowledge, community resources, and regional support efficacy.
I would rate customer support ten out of ten due to the excellent assistance throughout the POC process.
Manager Cyber Security Department at Mana
Cisco's support is fantastic, providing assistance when needed, especially during the initial installation process.
Director at Infosonik Systems Ltd
If I don't need to go to support all the time, that means the product is working fine, so I'm very happy with them.
Network Engineer at a tech consulting company with 501-1,000 employees
I would rate the technical support of F5 BIG-IP Local Traffic Manager (LTM) nine out of ten.
IT Manager at Chong Hua Hospital
Overall, my experience with F5 is very good compared to Radware.
Security Analyst at IBM
Customer support is quite good but could be faster.
Network Engineer at Stryker
 

Scalability Issues

Sentiment score
8.2
Cisco Umbrella offers a scalable, adaptable, and efficient solution for various company sizes, simplifying user and site management.
Sentiment score
7.4
F5 BIG-IP LTM offers scalable integration with AWS, suitable for enterprises, but requires careful sizing to avoid constraints.
Cisco Umbrella scales incredibly with the growing needs of my organization.
Network Engineer at a construction company with 1,001-5,000 employees
Cisco Umbrella scales really well with the growing needs of my company, bringing the ability to ensure that people are safe and connected.
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
Cisco Umbrella scales effectively with the growing needs of my company; it's excellent, and I have experienced no issues.
Senior Network Engineer at Boys Town
 

Stability Issues

Sentiment score
8.3
Cisco Umbrella is praised for its stability, reliability, minimal maintenance, and quick resolution of rare connectivity issues.
Sentiment score
8.0
F5 BIG-IP LTM is stable and reliable, with occasional bugs manageable through updates, supported by responsive customer service.
I have not experienced any major stability issues with Cisco Umbrella.
Director at Infosonik Systems Ltd
Cisco Umbrella Secure Access is pretty stable in my mind, and we have not seen many glitches that would have interrupted services at customer locations.
Chief Technology Officer at Binary Global Limited
The stability and reliability of the Cisco Umbrella platform have been great.
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
 

Room For Improvement

Cisco Umbrella needs enhancements in reporting, integration, user-friendliness, protection, licensing, infrastructure, and support for an improved user experience.
F5 BIG-IP LTM needs better cost-effectiveness, user interface, cloud integration, documentation, security, automation, and a flexible licensing model.
Making it more flexible and easy to deploy, particularly when integrating with other technologies like Active Directory and proxies, would be beneficial.
Manager Cyber Security Department at Mana
The product can only shield a small area, making it less effective for larger spaces or multiple users.
Director at Infosonik Systems Ltd
I have to write an email to Umbrella support to get assistance, unlike the other products where I can call the Cisco technical assistance center and get an engineer.
CTO at Next Technologies Ltd
I expect faster resolutions when providing contact numbers while raising cases, as other companies typically do.
Network Engineer at Stryker
The pricing of F5 BIG-IP Local Traffic Manager (LTM) is on the higher side compared to competitors, but it is worth it.
Security Analyst at IBM
 

Setup Cost

Cisco Umbrella's pricing is fair yet varies, offering value in security coverage with opportunities to bundle for discounts.
F5 BIG-IP LTM is feature-rich but costly, especially in AWS; consult F5 for tailored licensing options.
We've bundled that with our firewall stuff and our VPN, which brings the price down and adds the ability to grow.
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
The only cost associated is the license cost unless additional solutions need to be integrated with Umbrella, which would incur extra costs.
Director at Infosonik Systems Ltd
The prices need to be lower as the current pricing is exceedingly high.
Network Solutions Architect at a financial services firm with 10,001+ employees
 

Valuable Features

Cisco Umbrella offers DNS-based protection, ease of use, and integration, enhancing productivity, security compliance, and visibility across networks.
F5 BIG-IP LTM excels in load balancing, security, and customization, enhancing performance and reliability for complex network environments.
The DNS layer security provided by Cisco Umbrella is very effective for our security posture, offering us vast improvements in visibility over DNS queries and potential threats.
Manager Cyber Security Department at Mana
The most valuable feature of Cisco Umbrella is its DNS security.
Network Solutions Architect at a financial services firm with 10,001+ employees
The best possible thing is that it is very easy to deploy, easy to configure, and very fast to get onboarded with a customer because this is a cloud-based service.
Chief Technology Officer at Binary Global Limited
The impact of SSL offloading on reducing server load and latency is very much positive because whatever traffic we receive, we encrypt at our F5 BIG-IP Local Traffic Manager (LTM) level, which has definitely reduced the additional load and SSL decryption load on the servers, so it has very much helped us and it is very smooth; it will not take much time and will not impact our regular traffic.
Security Analyst at IBM
R-series has better CPU and memory, leading to higher throughput with minimal downtime, making it a significant improvement over the I-series.
Network Engineer at Stryker
One of the most beneficial features of F5 BIG-IP Local Traffic Manager (LTM) is its ability to identify compromised traffic and its capabilities in authentication.
IT Manager at Chong Hua Hospital
 

Categories and Ranking

Cisco Umbrella
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
123
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (2nd)
F5 BIG-IP Local Traffic Man...
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
124
Ranking in other categories
Application Delivery Controllers (ADC) (1st)
 

Mindshare comparison

While both are Enterprise Networking solutions, they serve different purposes. Cisco Umbrella is designed for Domain Name System (DNS) Security and holds a mindshare of 18.1%, down 25.5% compared to last year.
F5 BIG-IP Local Traffic Manager (LTM), on the other hand, focuses on Application Delivery Controllers (ADC), holds 13.0% mindshare, down 15.4% since last year.
Domain Name System (DNS) Security Mindshare Distribution
ProductMindshare (%)
Cisco Umbrella18.1%
Palo Alto Networks DNS Security8.7%
Infoblox Advanced DNS Protection8.4%
Other64.8%
Domain Name System (DNS) Security
Application Delivery Controllers (ADC) Mindshare Distribution
ProductMindshare (%)
F5 BIG-IP Local Traffic Manager (LTM)13.0%
NetScaler12.1%
HAProxy8.9%
Other66.0%
Application Delivery Controllers (ADC)
 

Featured Reviews

BB
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
Ensures comprehensive protection with seamless threat logging and efficient policy management
My favorite feature of Cisco Umbrella is probably just the DNS and the fact that when a security threat happens, all of that gets logged in their Umbrella portal, and it's very easy to find who's been accessing the site and how many people have accessed it, so that we can go to them and make sure they're not compromised. The features of Cisco Umbrella benefit my company by providing less time to search for things through logs, to look for what we need. It's just one place to go, and we just search for it, and we find it really fast. The fact that there's a virtual database that has all that information is great on our portal.
edshyaa - PeerSpot reviewer
Network Engineer at Stryker
Load balancing has improved traffic distribution and currently supports high availability upgrades
F5 BIG-IP Local Traffic Manager (LTM) offers effective load balancing methods that help distribute traffic across our servers, whether we have two or several. This load balancing feature stands out as it is the fundamental work we do with F5 BIG-IP Local Traffic Manager (LTM). While I recognize there are many features, such as iRules, which I have not explored yet, we primarily work on VIPs, pool members, and traffic distribution. The load balancing algorithms' flexibility makes them very useful for our team, enabling us to choose different servers and manage load effectively. We use various methods based on user or application requirements, making the algorithms set up by F5 in the backend quite helpful. F5 BIG-IP Local Traffic Manager (LTM) positively impacts our organization primarily through its load balancing capabilities. We avoid traffic overload on individual servers by placing backend servers behind F5 BIG-IP Local Traffic Manager (LTM) VIP. This load balancing helps us manage traffic effectively. Since the configuration of the I-series, we have had smooth performance, and with the recent migration to the R-series, it is working faster than before, providing positive outcomes for our operations. Since moving to the R-series, I notice improved performance; it is user-friendly and handles traffic efficiently. The upgrading process is different as we create tenants and a main host. R-series has better CPU and memory, leading to higher throughput with minimal downtime, making it a significant improvement over the I-series.
report
Use our free recommendation engine to learn which Domain Name System (DNS) Security solutions are best for your needs.
894,807 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
8%
Financial Services Firm
8%
Non Profit
7%
Financial Services Firm
16%
Computer Software Company
8%
Manufacturing Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise30
Large Enterprise51
By reviewers
Company SizeCount
Small Business62
Midsize Enterprise32
Large Enterprise86
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What is your experience regarding pricing and costs for Cisco Umbrella?
The pricing for Cisco Umbrella is fair compared to other platforms out there for DNS security. We acquired it as a bundle with other Cisco purchases.
What needs improvement with F5 BIG-IP?
F5 BIG-IP Local Traffic Manager (LTM) could improve file upload speeds when opening cases and attaching files; sometimes, downloading files like QKView takes time, depending on size. I expect faste...
What is your primary use case for F5 BIG-IP?
My main use case for F5 BIG-IP Local Traffic Manager (LTM) is placing our applications on F5 and the backend servers on the pool. We also regularly renew SSL certificates before they expire, usuall...
 

Also Known As

OpenDNS
F5 BIG-IP, BIG-IP LTM, F5 ASM, Viprion, F5 BIG-IP Virtual Edition , Crescendo Networks Application Delivery Controller, BIG IP
 

Overview

 

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Riken, TransUnion, Tepco Systems Administration, Daejeon University, G&T Bank, Danamon, CyberAgent Inc.
Find out what your peers are saying about Cisco, Palo Alto Networks, Infoblox and others in Domain Name System (DNS) Security. Updated: April 2026.
894,807 professionals have used our research since 2012.