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Cisco UCS Director vs OpenText Cloud Service Automation comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco UCS Director
Ranking in Cloud Management
22nd
Average Rating
7.2
Reviews Sentiment
6.7
Number of Reviews
15
Ranking in other categories
No ranking in other categories
OpenText Cloud Service Auto...
Ranking in Cloud Management
40th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Cloud Management category, the mindshare of Cisco UCS Director is 2.0%, up from 1.1% compared to the previous year. The mindshare of OpenText Cloud Service Automation is 1.2%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Management Mindshare Distribution
ProductMindshare (%)
Cisco UCS Director2.0%
OpenText Cloud Service Automation1.2%
Other96.8%
Cloud Management
 

Featured Reviews

OR
Senior Telecommunications Engineer at a government with 1,001-5,000 employees
Managing extensive VoIP services becomes efficient and seamless
We use Cisco UCS Director primarily for managing our VoIP service to maintain seamless service delivery. We operate in an enterprise government environment Cisco UCS Director is straightforward to use, which we greatly appreciate. It helps save time by making it quicker to roll out new call…
reviewer2311353 - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Comes with life cycle management features but needs improvement in installation
The tool's most valuable feature is life cycle management.  OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support.  I have been working with the product for three to five years.  I rate the product's stability an eight out of…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Scalability-wise, I rate the solution a ten out of ten."
"As usual, the technical support from Cisco is amazing."
"Better visibility and better control are the main benefits people receive from Cisco UCS Director; the automation and the orchestration part, these three to four points are the key factors to decide on Cisco UCS Director."
"I would recommend this solution to others because it simplifies a lot of tasks via orchestration."
"The product is flexible and compact. It has a lot of features."
"This is a user-friendly solution that is very good and easy to use."
"A product that really aids in systems management without complexity."
"UCS director enables us to be more productive and more agile, and also more self-sufficient because we don't have to depend on anybody else."
"The tool's most valuable feature is life cycle management."
"The most valuable feature of Micro Focus Cloud Service is how user friendly the solution is."
"The most valuable feature of Micro Focus Cloud Service is how user-friendly the solution is."
"These products let us integrate multiple tools together and help to automate the processes by cutting down time and effort through the modules and reusable contents."
"The tool's most valuable feature is life cycle management."
"The ability to tie the pieces together, supporting multiple providers across both HPE and non-HPE products, is crucial in a heterogeneous environment composed of many different commercial and in-house developed components."
"We really look at infrastructure as a service as the major trend in IT, at least for a service provider like us, for the next 3 to 4 years, so we really want to have a precise, clearly defined, but very dynamic and flexible private cloud where we can easily provision and deploy infrastructure as a service to our end customers."
"Scalability is the most valuable feature to us."
 

Cons

"Normally, UCS Director is used primarily for orchestration, but when we look at non-Cisco data infrastructure components, the UCS Director needs a bit more improvement in terms of integration with third-party systems and with existing older systems."
"We cannot depend on this solution to manage all of the data center's infrastructure."
"The solution could be improved is including a feature where I could do things programmatically versus having to create workarounds to get what I want to get done."
"The user interface could use improvement."
"The product could allow more programmatic opportunities through better development of the API."
"The tool should be a lot more intuitive and make it easy for us to understand and migrate."
"The product's pricing needs to improve."
"Normally, UCS Director is used primarily for orchestration, but when we look at a non-Cisco data infrastructure components, the UCS Director needs a bit more improvement in terms of integration with third-party systems and with existing older systems."
"I haven't found very user friendly things, some are a little tricky."
"I would like fewer restrictions as a software tester."
"I would like fewer restrictions as a software tester."
"I’d like to see better monitoring visibility. We have to rely on HPE Technical Services to tell us when those challenges and problems occur."
"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."
"Deployment has been extremely painful for the production environment. This was mostly due to the decision to use our internal Microsoft-based Certificate Authority (CA)."
"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."
 

Pricing and Cost Advice

"I rate Cisco UCS Director's price a three out of ten. Cisco UCS Director is not an affordable product. With Cisco UCS Director, there is a need to pay an overall price, which consists of the product, software, and support."
"The cost of this solution is significant."
"I would rate the product's pricing an eight out of ten."
"On a scale of one to ten, where one is a low price and ten is a high price, I rate the pricing around five to six out of ten."
"The budget doesn’t work for the state and local governments."
"Cisco UCS Director is expensive...I rate the solution's pricing a three out of ten."
"OpenText Cloud Service Automation's pricing is average."
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Top Industries

By visitors reading reviews
Manufacturing Company
18%
Comms Service Provider
11%
Marketing Services Firm
11%
Computer Software Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise11
By reviewers
Company SizeCount
Small Business1
Large Enterprise6
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco UCS Director?
While the pricing might be seen as expensive, it provides value for money due to reliable service and excellent technical support.
What needs improvement with Cisco UCS Director?
It should be more of a cloud-based architecture for Cisco UCS Director, and it should be affordable to small customers as well because the pricing is a major challenge when we talk about Cisco UCS ...
What is your primary use case for Cisco UCS Director?
Mainly in my region and country, large data center customers are using Cisco UCS Director, not the SMB or mid-market customers. More of the on-premise customers are utilizing Cisco UCS Director. Th...
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Also Known As

No data available
Micro Focus Cloud Service Automation, Cloud Service Automation Manager, HPE Cloud Service Automation
 

Overview

 

Sample Customers

Entel, Data#3, Cegal, NESIC, LightEdge
China Merchants Bank, Osiatis
Find out what your peers are saying about Cisco UCS Director vs. OpenText Cloud Service Automation and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.