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Cisco UCS Director vs OpenText Cloud Service Automation comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco UCS Director
Ranking in Cloud Management
21st
Average Rating
7.2
Reviews Sentiment
6.7
Number of Reviews
15
Ranking in other categories
No ranking in other categories
OpenText Cloud Service Auto...
Ranking in Cloud Management
40th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Cloud Management category, the mindshare of Cisco UCS Director is 1.8%, up from 1.1% compared to the previous year. The mindshare of OpenText Cloud Service Automation is 1.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Management Market Share Distribution
ProductMarket Share (%)
Cisco UCS Director1.8%
OpenText Cloud Service Automation1.0%
Other97.2%
Cloud Management
 

Featured Reviews

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Senior Telecommunications Engineer at a government with 1,001-5,000 employees
Managing extensive VoIP services becomes efficient and seamless
We use Cisco UCS Director primarily for managing our VoIP service to maintain seamless service delivery. We operate in an enterprise government environment Cisco UCS Director is straightforward to use, which we greatly appreciate. It helps save time by making it quicker to roll out new call…
SunpritSingh - PeerSpot reviewer
Test Lead at a tech services company with 10,001+ employees
A user friendly solution that makes it easy to submit and view jobs
The most valuable feature of Micro Focus Cloud Service is how user-friendly the solution is. Traditionally, when we use a mainframe system to submit jobs, we have to see the spool or any error we might get in the spool. It is very command-based and uses a green screen, which is not user-friendly. Micro Focus enterprise makes it easy to submit and view jobs. We just have to log into the particular portal, go to the catalog and view any files we want. The same can be said about submitting jobs. We know what JCL we want to submit, give it the path, and then submit it with no command required. It is very user-friendly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Better visibility and better control are the main benefits people receive from Cisco UCS Director; the automation and the orchestration part, these three to four points are the key factors to decide on Cisco UCS Director."
"The reason we went with Cisco is that it comes at a very negligible cost as part of the BOQ. Compared to the competition's products, which are incredibly expensive, UCS Director is low-cost."
"Scalability-wise, I rate the solution a ten out of ten."
"The solution is helpful for centralized management."
"UCS director enables us to be more productive and more agile, and also more self-sufficient because we don't have to depend on anybody else."
"Cisco's knowledge base is extensive."
"This is a user-friendly solution that is very good and easy to use."
"Feature-wise, the solution helps one to add multiple environments in one place...It is a scalable product."
"The most valuable feature of Micro Focus Cloud Service is how user friendly the solution is."
"The tool's most valuable feature is life cycle management."
 

Cons

"We cannot depend on this solution to manage all of the data center's infrastructure."
"Simplifying the user interface would go a long way to making it more usable."
"There could be an improvement with the integration with the newest solutions from other vendors' technologies."
"The tool should be a lot more intuitive and make it easy for us to understand and migrate."
"It is not easy to add or expand the product."
"The product could allow more programmatic opportunities through better development of the API."
"The product's pricing needs to improve."
"Normally, UCS Director is used primarily for orchestration, but when we look at a non-Cisco data infrastructure components, the UCS Director needs a bit more improvement in terms of integration with third-party systems and with existing older systems."
"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."
"I would like fewer restrictions as a software tester."
 

Pricing and Cost Advice

"On a scale of one to ten, where one is a low price and ten is a high price, I rate the pricing around five to six out of ten."
"The budget doesn’t work for the state and local governments."
"I would rate the product's pricing an eight out of ten."
"The cost of this solution is significant."
"Cisco UCS Director is expensive...I rate the solution's pricing a three out of ten."
"I rate Cisco UCS Director's price a three out of ten. Cisco UCS Director is not an affordable product. With Cisco UCS Director, there is a need to pay an overall price, which consists of the product, software, and support."
"OpenText Cloud Service Automation's pricing is average."
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Top Industries

By visitors reading reviews
Manufacturing Company
17%
Computer Software Company
13%
Comms Service Provider
11%
University
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise11
By reviewers
Company SizeCount
Small Business1
Large Enterprise6
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco UCS Director?
While the pricing might be seen as expensive, it provides value for money due to reliable service and excellent technical support.
What needs improvement with Cisco UCS Director?
It should be more of a cloud-based architecture for Cisco UCS Director, and it should be affordable to small customers as well because the pricing is a major challenge when we talk about Cisco UCS ...
What is your primary use case for Cisco UCS Director?
Mainly in my region and country, large data center customers are using Cisco UCS Director, not the SMB or mid-market customers. More of the on-premise customers are utilizing Cisco UCS Director. Th...
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Also Known As

No data available
Micro Focus Cloud Service Automation, Cloud Service Automation Manager, HPE Cloud Service Automation
 

Overview

 

Sample Customers

Entel, Data#3, Cegal, NESIC, LightEdge
China Merchants Bank, Osiatis
Find out what your peers are saying about Cisco UCS Director vs. OpenText Cloud Service Automation and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.