Cisco UCS Director vs OpenText Cloud Service Automation comparison

Cisco and OpenText are both solutions in the Cloud Management category. Cisco is ranked #20 with an average rating of 7.7, while OpenText is ranked #34. Cisco holds a 1.4% mindshare in CM, compared to OpenText’s 0.7% mindshare. Additionally, 73% of Cisco users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

Cisco UCS Director

Read 15 Cisco UCS Director reviews

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572 Comparison Views

73% willing to recommend

OpenText Cloud Service Auto...

Read 6 OpenText Cloud Service Automation reviews

404 Views
303 Comparison Views

100% willing to recommend

Cisco UCS Director

OpenText Cloud Service Auto...

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 17, 2024

OpenText Cloud Service Automation and Cisco UCS Director compete in cloud and infrastructure management. OpenText seems to have the upper hand in ease of deployment with its faster setup and simpler integration, while Cisco UCS Director leads in extensive features and management capabilities.

Features: OpenText Cloud Service Automation offers robust automation tools, flexible integration capabilities, and strong analytics features. Cisco UCS Director provides extensive infrastructure management, multi-vendor support, and detailed reporting capabilities.

Room for Improvement: OpenText Cloud Service Automation could enhance its feature range and expand multi-vendor support, improving its depth of infrastructure management. Cisco UCS Director could simplify its deployment process, enhance its user interface, and improve response times in customer service.

Ease of Deployment and Customer Service: OpenText Cloud Service Automation offers a streamlined deployment process with comprehensive customer support. Cisco UCS Director's deployment is more complex but allows thorough integration with existing systems. Cisco provides respected problem-solving expertise, while OpenText offers faster response times.

Pricing and ROI: OpenText Cloud Service Automation involves a lower setup cost and provides consistent ROI with its cost-efficient solutions. Cisco UCS Director requires a higher upfront investment but offers greater long-term value due to its extensive features and benefits in infrastructure management.

To learn more, read our detailed Cisco UCS Director vs. OpenText Cloud Service Automation Report (Updated: September 2025).

Buyer's Guide

Cisco UCS Director vs. OpenText Cloud Service Automation

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cisco UCS Director

Ranking in Cloud Management

20th

Average Rating

7.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

OpenText Cloud Service Auto...

Ranking in Cloud Management

34th

Average Rating

9.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Cloud Management category, the mindshare of Cisco UCS Director is 1.4%, up from 1.2% compared to the previous year. The mindshare of OpenText Cloud Service Automation is 0.7%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Management Market Share Distribution
Product	Market Share (%)
Cisco UCS Director	1.4%
OpenText Cloud Service Automation	0.7%
Other	97.9%

Cloud Management

Featured Reviews

Sunny Nair

Solution Architect and Senior Consultant at Keysight Technologies

Good multi-cloud management capability, but third-party and legacy integration needs improvement

Normally, UCS Director is used primarily for orchestration, but when we look at a non-Cisco data infrastructure components, the UCS Director needs a bit more improvement in terms of integration with third-party systems and with existing older systems. I feel that more development or a more integrated road map should be set up so that it becomes a common platform for any infrastructure. In the next release of this solution, I would like to see changes in the navigation controls of UCS Director. That would be helpful. Modifying the icons that are available for use, as well as virtualization aspects.

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SunpritSingh

Test Lead at MindTree

A user friendly solution that makes it easy to submit and view jobs

The most valuable feature of Micro Focus Cloud Service is how user-friendly the solution is. Traditionally, when we use a mainframe system to submit jobs, we have to see the spool or any error we might get in the spool. It is very command-based and uses a green screen, which is not user-friendly. Micro Focus enterprise makes it easy to submit and view jobs. We just have to log into the particular portal, go to the catalog and view any files we want. The same can be said about submitting jobs. We know what JCL we want to submit, give it the path, and then submit it with no command required. It is very user-friendly.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of this solution is the fabric sharing."

"A product that really aids in systems management without complexity."

"Cisco's knowledge base is extensive."

"Cisco UCS Director is straightforward to use, which we greatly appreciate."

"The main feature of this solution is the integration with all the Cisco solutions and other vendors."

"Feature-wise, the solution helps one to add multiple environments in one place...It is a scalable product."

"The product is flexible and compact. It has a lot of features."

"The reason we went with Cisco is that it comes at a very negligible cost as part of the BOQ. Compared to the competition's products, which are incredibly expensive, UCS Director is low-cost."

More Cisco UCS Director pros

"The tool's most valuable feature is life cycle management."

"The most valuable feature of Micro Focus Cloud Service is how user friendly the solution is."

Cons

"The tool should be a lot more intuitive and make it easy for us to understand and migrate."

"Normally, UCS Director is used primarily for orchestration, but when we look at a non-Cisco data infrastructure components, the UCS Director needs a bit more improvement in terms of integration with third-party systems and with existing older systems."

"Simplifying the user interface would go a long way to making it more usable."

"The product could allow more programmatic opportunities through better development of the API."

"We cannot depend on this solution to manage all of the data center's infrastructure."

"There could be an improvement with the integration with the newest solutions from other vendors' technologies."

"Currently, Cisco UCS Director is unable to integrate with another product or with a server from another brand."

"It is not easy to add or expand the product."

More Cisco UCS Director cons

"I would like fewer restrictions as a software tester."

"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."

Pricing and Cost Advice

"I rate Cisco UCS Director's price a three out of ten. Cisco UCS Director is not an affordable product. With Cisco UCS Director, there is a need to pay an overall price, which consists of the product, software, and support."

"The budget doesn’t work for the state and local governments."

"The cost of this solution is significant."

"On a scale of one to ten, where one is a low price and ten is a high price, I rate the pricing around five to six out of ten."

"Cisco UCS Director is expensive...I rate the solution's pricing a three out of ten."

"I would rate the product's pricing an eight out of ten."

"OpenText Cloud Service Automation's pricing is average."

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Manufacturing Company

15%

Financial Services Firm

11%

Comms Service Provider

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	1
Large Enterprise	11

By reviewers
Company Size	Count
Small Business	1
Large Enterprise	6

Questions from the Community

What do you like most about Cisco UCS Director?

Scalability-wise, I rate the solution a ten out of ten.

See all answers

What is your experience regarding pricing and costs for Cisco UCS Director?

While the pricing might be seen as expensive, it provides value for money due to reliable service and excellent technical support.

See all answers

What needs improvement with Cisco UCS Director?

It should be more of a cloud-based architecture for Cisco UCS Director, and it should be affordable to small customers as well because the pricing is a major challenge when we talk about Cisco UCS ...

See all answers

What do you like most about Micro Focus Cloud Service Automation?

The tool's most valuable feature is life cycle management.

See all answers

What needs improvement with Micro Focus Cloud Service Automation?

OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support.

See all answers

What advice do you have for others considering Micro Focus Cloud Service Automation?

We have large customers for OpenText Cloud Service Automation. I rate it a nine out of ten.

See all answers

Comparisons

Cisco Intersight vs Cisco UCS Director

Compared 35% of the time

VMware Aria Automation vs Cisco UCS Director

Compared 28% of the time

Morpheus vs Cisco UCS Director

Compared 13% of the time

IBM Turbonomic vs Cisco UCS Director

Compared 12% of the time

OpenNebula vs Cisco UCS Director

Compared 11% of the time

More Cisco UCS Director Competitors

VMware Aria Automation vs OpenText Cloud Service Automation

Compared 53% of the time

Morpheus vs OpenText Cloud Service Automation

Compared 47% of the time

More OpenText Cloud Service Automation Competitors

Product Reports

Buyer's Guide

Cisco UCS Director

October 2025

Download Cisco UCS Director product report

Buyer's Guide

OpenText Cloud Service Automation

September 2025

OpenText Cloud Service Automation report

Download OpenText Cloud Service Automation product report

Also Known As

No data available

Micro Focus Cloud Service Automation, Cloud Service Automation Manager, HPE Cloud Service Automation

Overview

Cisco UCS Director enables automated delivery of physical and virtual data center resources, empowering data centers to move at the speed of business.

Cisco

OpenText Cloud Service Automation provides open, heterogeneous, extensible enterprise-grade cloud service lifecycle management to design and orchestrate full stack services. CSA embraces existing automation assets with an enhanced orchestration engine, which provides IT with an informed, transparent delivery of secure compliant services for the hybrid cloud.

OpenText

Sample Customers

Entel, Data#3, Cegal, NESIC, LightEdge

China Merchants Bank, Osiatis

Buyer's Guide

Cisco UCS Director vs. OpenText Cloud Service Automation

September 2025

Free Report: Cisco UCS Director vs. OpenText Cloud Service Automation

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