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Cisco Secure Workload vs Cisco Umbrella comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Secure Workload
Ranking in Cisco Security Portfolio
7th
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
15
Ranking in other categories
Cloud and Data Center Security (8th), Cloud Workload Protection Platforms (CWPP) (14th), Microsegmentation Software (4th)
Cisco Umbrella
Ranking in Cisco Security Portfolio
1st
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
122
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Domain Name System (DNS) Security (1st)
 

Mindshare comparison

As of January 2026, in the Cisco Security Portfolio category, the mindshare of Cisco Secure Workload is 6.7%, down from 7.4% compared to the previous year. The mindshare of Cisco Umbrella is 12.8%, up from 12.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cisco Security Portfolio Market Share Distribution
ProductMarket Share (%)
Cisco Umbrella12.8%
Cisco Secure Workload6.7%
Other80.5%
Cisco Security Portfolio
 

Featured Reviews

Raj Metkar - PeerSpot reviewer
Director, Head of Networks at MUFG, EMEA
Discover internal application dependencies and create a dependency map
We actively seek improvements in integrating the Infoblox DDI platform with Cisco Secure Workload. This integration allows Cisco Secure Workload to learn about our networks and network tags, providing valuable insights into vulnerabilities related to the operating system and various applications installed on our servers. Recently, Cisco announced a new product called HyperShield, an AI-based autonomous micro-segmentation solution. While Cisco has not stated that HyperShield will replace Cisco Secure Workload, it represents a natural evolution for the company. HyperShield features dynamic policy discovery and enforcement; however, once policies are enforced, they do not change until a discovery occurs, requiring a re-enforcement process. This new platform operates autonomously, minimizing the need for user or security engineer intervention. I would have expected Cisco to incorporate more automatic discovery and enforcement features within the existing Cisco Secure Workload product. Instead of enhancing the current product, they have introduced a new solution. Cisco plans to honor existing Tetration licenses, allowing users to transition to HyperShield without additional costs, reflecting the investment enterprises have already made. From Cisco’s perspective, this represents a natural progression in their product line. While the product name changes, it seems more of a rebranding effort. The enhancements are greater autonomy, improved discovery, and automatic enforcement, which are now being introduced in HyperShield. Cisco Secure Workload offers automatic policy enforcement but cannot adjust policies dynamically as the application needs to change. Having used the platform for the past five years, the recent announcement has been reassuring. Cisco has confirmed that our investment in the platform will not go to waste. They will honor our existing licenses, providing a natural migration path to the new solution without any disruption
Emilio Montoya - PeerSpot reviewer
CTO at PROA
Ensures internet navigation safety and boosts productivity
The features of Cisco Umbrella I prefer most are DNS protection and traffic redirect. With Cisco Talos's threat intelligence, we reduce the impact of malware traffic in our network, and we currently see the behavior of equipment and choose the correct sites. Cisco Talos has helped us reduce the impact of malware traffic. We can see the behavior and choose the correct sites. We're currently testing secure access with Umbrella in order to secure access to core applications. It's a product that the user doesn't even know is there, even though it is protecting them. It's not hard on the equipment. And, for us, it centralizes everything, which improves productivity. With the Experience Insights feature of Cisco Secure Access, we've seen impacts on the management of user connectivity by allowing us to deliver safe connectivity. We are testing the Secure Access product with Cisco Umbrella to improve our connectivity with our users in order to secure access to the corporate applications. Cisco Umbrella is in the cloud, which is nice.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Generally speaking, Cisco support is considered one of the best in the networking products and stack."
"The product provides multiple-device integration."
"The solution offers 100% telemetry coverage. The telemetry you collect is not sampled, it's not intermittent. It's complete. You see everything in it, including full visibility of all activities on your endpoints and in your network."
"The most valuable feature is micro-segmentation, which is the most important with respect to visibility."
"It's stable."
"The most valuable feature of this solution is security."
"The most valuable feature of the solution is that we don't have to do packet captures on the network."
"The product offers great visibility into the network so we can enforce security measures."
"The stability and reliability of the Cisco Umbrella platform are great."
"The features of Cisco Umbrella benefit my company by allowing us to do protective DNS instead of URL filtering, which lets us avoid having to backhaul traffic and run it through a firewall in a data center."
"I haven't needed to reboot the servers for years due to their excellent stability."
"The most valuable features are the dashboard, visibility, and reporting capabilities. Our customers can see how much Umbrella is protecting their organization. If you don't know what you've got, you can't protect it. With Umbrella, you get the visibility and see the protection that it's providing. We can get PDF reports on a weekly basis of any malware activities and any denial of service or command-and-control-type activities."
"Cisco's technical support is pretty good. When a solution is available, they will find it. On a scale from one to ten with ten being the best, I'd rate Cisco's technical support at nine."
"The security and access control features."
"It is a good cloud-based solution for DNS security."
"It provides centralized, device-agnostic management of the Internet experience."
 

Cons

"The emailed notifications are either hard to find or they are not available. Search capabilities can be improved."
"The multi-tenancy, redundancy, backup and restore functionalities, as well as the monitoring aspects of the solution, need improvement. The solution offers virtually no enterprise-grade possibility for monitoring."
"There was a controversy when Cisco reduced the amount of data they kept, and the solution became quite cost-intensive, which made its adoption challenging….Although they have modified it now, I preferred the previous version, and I wish all the functionality were back under the same product."
"It has an uninviting interface."
"I'd like to see better documentation for advanced features. The documentation is fairly basic. I would also like to see better integration with other applications."
"The product must be integrated with the cloud."
"The integration could be better, especially with different types of solutions."
"They should scale down the hardware a bit. The initial hardware investment is two million dollars so it's a price point problem. The issue with the price comes from the fact that you have to have it with enormous storage and enormous computes."
"Cisco Umbrella can be improved in terms of limited coverage and wind vulnerability."
"It would be better if there was a little bit of flexibility for organizations that don't have SD One in their environment. Because of the complexity of the environment, it's not easy to actually turn on the feature of the secure internet gateway for our users. We have not been able to explore that option yet."
"There are a couple of interface issues. I know that they say that there are feature enhancements that are noted. For example, we've got the Cisco Meraki security appliances, and there, we geofence our company to where we're allowed to send and receive traffic. So, in our case, by default, we only allow traffic to six different countries, which allows us to effectively prevent traffic for the majority of bad players in the world, but they don't give you an easy way to do that in Cisco Umbrella. With Cisco Meraki, I can specify or pick the countries. I can say that I want to only allow traffic from these six countries, and I'm done. With Cisco Umbrella, I have to rely on the fact that they're going to prevent traffic to other countries. They're going to decide if it's good or bad."
"It's somewhat pricey for us, however, it's an awesome solution."
"Hopefully, it works with the Canvas and starts feeding results into the AI canvas. That would be excellent."
"Its reliability and the response time of the support team can be better."
"It is a value for money product for sure. However, it does not have that kind of awareness plus brand within the customer, as they are influenced more by brands such as Palo Alto or Fortinet."
"I would like to see Cisco enable us to get objects from the internet. I would also like to be able to choose groups."
 

Pricing and Cost Advice

"Regarding price, Cisco Secure Workload can be expensive if you don't have a budget. If you're not doing micro-segmentation, every extra security measure or enforcement you're putting on top of your existing environment will be an extra cost. It's not a cheap solution at all. But from my point of view, if you need to do micro-segmentation, this is one of the best tools I've seen for it. I can't compare that to Microsoft's solution because I haven't looked into it. I've looked into VMware and Cisco. Those are the only two that I know of. I didn't know that Microsoft could do micro-segmentation at all. Maybe they can, but I haven't heard anything about it."
"The price is outrageous. If you have money to throw at the product, then do it."
"It is not cheap and pricing may limit scalability."
"The pricing is a bit higher than we anticipated."
"The cost for the hardware is around 300k."
"Pricing depends on the scope of the application and the features. Larger installations save more."
"The price is based on how many computers you're going to install it on."
"The product is pricey compared to Cisco Firepower."
"As an educational partner, we get better licensing structures. We are very happy with that. It has been very nice that Cisco has partnered with the educational sector to bring that."
"Pricing depends on the automation requirements of the organization."
"The pricing is pretty fair. It's good."
"There are three models for licensing with different feature sets."
"Cisco uses subscription models for the pricing and there are three subscription plans."
"When talking about Cisco solutions in general there pricing model is horrible. For example, you can sell a Meraki-based solution, but if the customer starts shopping around, someone is going to have access to the pricing at a level that you cannot compete because they do not have uniform pricing. Not everybody gets fair pricing. Unless you are one of the real major corporations selling the solution your ability to compete is impossible. Cisco will acknowledge the situation and assure you next time it will be in your favor but it never becomes favorable for you. Cisco is not very good in this regard. However, Umbrella is good."
"There is a one-time cost of approximately $800 USD per user, and then a yearly support fee of about $50 per user."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
13%
Financial Services Firm
9%
Government
8%
Computer Software Company
13%
Manufacturing Company
9%
Financial Services Firm
9%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise8
By reviewers
Company SizeCount
Small Business49
Midsize Enterprise30
Large Enterprise51
 

Questions from the Community

What do you like most about Cisco Secure Workload?
The product provides multiple-device integration.
What is your experience regarding pricing and costs for Cisco Secure Workload?
CloudStrike offers antivirus capabilities and firewall features for servers and VDI but lacks automatic policy discovery. This raises questions about the resources required to discover and write po...
What needs improvement with Cisco Secure Workload?
We actively seek improvements in integrating the Infoblox DDI platform with Cisco Secure Workload. This integration allows Cisco Secure Workload to learn about our networks and network tags, provid...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What do you like most about Cisco Umbrella?
Cisco Umbrella is easy to monitor, manage, and deploy.
 

Also Known As

Cisco Tetration
OpenDNS
 

Overview

 

Sample Customers

ADP, University of North Carolina Charlotte (UNCC)
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Find out what your peers are saying about Cisco Secure Workload vs. Cisco Umbrella and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.