"The visibility and insight this solution gives you into threats is pretty granular. It has constant monitoring. You can get onto the device trajectory to look at a threat, but you can also see what happened prior to the threat. You can see what happened after the threat. You can see what other applications were incorporated into the execution of the threat. For example, you have the event, but you see that the event was launched by Google Chrome, which was launched by something else. Then, after the event, something else was launched by whatever the threat was. Therefore, it gives you great detail, a timeline, and continuity of events leading up to whatever the incident is, and then, after. This helps you understand and nail down what the threat is and how to fix it."
"If somebody has been compromised, the question always is: How has it affected other devices in the network? Cisco AMP gives you a very neat view of that."
"Device Trajectory is one of the most valuable features. We're able to dig in and really understand how things came to be and where to focus our efforts."
"It is extensive in terms of providing visibility and insights into threats. It allows for research into a threat, and you can chart your progress on how you're resolving it."
"I'm only using the AMP (advanced malware protection) which is protecting my file system from all the malicious things that might happen. It should protect all kinds of things that might happen on the servers, things that I cannot see."
"The most valuable feature is signature-based malware detection."
"Another of my favorite features is called the Device Trajectory, where it shows everything that's going on, on a computer. It shows the point in time when a virus is downloaded, so you can see if the user was surfing the internet or had a program open. It shows every running process and file access on the computer and saves it like a snapshot when it detects something malicious. It also has a File Trajectory, so you can even see if that file has been found on any of your other computers that have AMP."
"One of the best features of AMP is its cloud feature. It doesn't matter where the device is in regards to whether it's inside or outside of your network environment, especially right now when everybody's remote and taken their laptops home. You don't have to be VPNed into the environment for AMP to work. AMP will work anywhere in the world, as long as it has an Internet connection. You get protection and reporting with it. No matter where the device is, AMP has still got coverage on it and is protecting it. You still have the ability to manage and remediate things. The cloud feature is the magic bullet. This is what makes the solution a valuable tool as far as I'm concerned."
"Trend Micro Apex One most valuable features are centralized management, ease of use, and help user management. Additionally, it can detect vulnerabilities in the end-users system"
"I have found Trend Micro Apex One to be secure."
"Trend Micro Apex One is good at detecting zero-day threats. When the solution was in operation I did not notice any system performance problems. Upgrades of the solution were simple to do and there are plenty of features."
"Trend Micro Apex One is a seamless solution compared to others."
"Offers great application control, vulnerability protection, and behavior monitoring."
"Its scalability and the central point of XDR so that all items are centrally reporting to one solution are the most valuable features."
"Some of the valuable features of Trend Micro Apex One are DLP, encryption, and patch management."
"The general anti-virus on offer is the solution's most valuable aspect."
"The connector updates are very easily done now, and that's improving. Previously, the connector had an issue, where almost every time it needed to be updated, it required a machine reboot. This was always a bit of an inconvenience and a bug. Because with a lot of software now, you don't need to do that and shouldn't need to be rebooting all the time."
"They could improve the main dashboard to more clearly show me the things that I want to see. When I open the dashboard right now, I see a million things and they are not always the things that I need."
"The GUI needs improvement, it's not good."
"We don't have issues. We think that Cisco covers all of the security aspects on the market. They continue to innovate in the right way."
"The thing I hate the most, which they have not fixed, is when it creates duplicate entries within a console. If you have a computer and you upgrade from Windows 7 to Windows 10, or you upgrade your agent from version 6 to 7, it creates a new instance in there instead of updating the information. Instead of paying a license for one computer, I have to license two computers until I manually go in, search for all the duplicate entries, and clean them out myself."
"The one challenge that I see is the use of multiple endpoint protection platforms. For instance, we have AMP, but we also have Microsoft Windows Defender, System Center Endpoint Protection, and Microsoft Malware Protection Engine deployed. So, we have a bunch of different things that do the same thing. What winds up happening is, e.g., if I get an alert for a potential incident or malware and want to pull the file, I'll go to fetch the file to analyze it. But, one of these other programs has already gotten it, so the file has already been quarantined by another endpoint protection system. AMP doesn't realize that and the file fetch fails, then you're left wondering what's going on."
"I would like to see integration with Cisco Analytics."
"...the greatest value of all, would be to make the security into a single pane of glass. Whilst these products are largely integrated from a Talos perspective, they're not integrated from a portal perspective. For example, we have to look at an Umbrella portal and a separate AMP portal. We also have to look at a separate portal for the firewalls. If I could wave a magic wand and have one thing, I would put all the Cisco products into one, simple management portal."
"We had some problems with Trend Micro Apex One doing the updates and patches. Some of the other vendor's support has said that Trend Micro Apex One receives database signatures updates too late."
"The support could be more customer-friendly, although my experience with them has been okay."
"The security features need improvement."
"Lacking features, not yet fully mature."
"The technical support could have better response time."
"The technical support should be more proactive."
"Some of the updates still require a complete reboot of the system."
"The integration capabilities of the solution could be improved."
Cisco Secure Endpoint is ranked 5th in Endpoint Protection for Business (EPP) with 13 reviews while Trend Micro Apex One is ranked 11th in Endpoint Protection for Business (EPP) with 54 reviews. Cisco Secure Endpoint is rated 8.8, while Trend Micro Apex One is rated 8.0. The top reviewer of Cisco Secure Endpoint writes "We have gained more visibility into what's going on because it detects a lot of threats". On the other hand, the top reviewer of Trend Micro Apex One writes "Beneficial machine learning and good vendor support". Cisco Secure Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks, SentinelOne and Check Point Harmony Endpoint, whereas Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Sophos Intercept X and Trend Micro Smart Protection. See our Cisco Secure Endpoint vs. Trend Micro Apex One report.
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